Dean & DeWitt Property Management Reviews
Dean & DeWitt Property Management
Dean & DeWitt Property Management, 2852 20th Ave N, St. Petersburg, FL 33713
Specializes in managing rental properties in Pinellas County (St. Petersburg area) with a department-style approach for leasing, maintenance, and accounting; offers an owner portal and 24/7 maintenance support, handling apartments, condos, and single-family homes.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 263 rated reviews from the last 3 years.
Dean & DeWitt Property Management reviews
This is my first experience with D&D because I’ve always used Realtors. Extremely delighted with Property Leasing Agent Bert N. He has made this entire lifestyle change very simple due to his exceptional customer service skills by addressing my concerns and responding in a timely manner. As we transition to the next phase of moving into my new place. Hope the rest of the D&D staff [property mgr team] will be as wonderful to work with as he was.
My Dean & DeWitt experience has been mixed. I feel the agent prior to my moving in poorly represented the property owner by being inconsiderate. I expected to pay the first month's rent in advance of moving in. If you miss an early online payment date, you may have to physically pay in the office with a cashier's check or money order(s). I'm a busy professional. My agent silently let that deadline pass. Then, he both texted and emailed me to inform me that I'd missed the deadline. Almost as if he were waiting to do that. Yes, I was late. I own that. A text reminder would have been courteous.…
Our company has done work with Dean & Dewitt and our experience with them has always been great, in large part due to Paula. She is extremely responsive and on the ball. She genuinely cares about taking care of issues both the tenants and owner in mind. Highly recommend this company!
As a property owner, working with Dean & Dewitt has always been fantastic. I want to especially thank Paula for being on top of things for me. She gives me peace of mind that my property, the tenants and my needs are all considered. Thank you Paula!
As a homeowner using Dean & Dewitt for my property management, they've taken care over everything so far and I have not needed to lift a finger to manage my home which has been a great relief. I've been working with Olga as my property manager and she's been very attentive and communicative which I greatly appreciate.
It’s been a great experience working with Dean & DeWitt and with Olga Shahan as my property manager. Right from the beginning of my new contract, it was clear that she genuinely cares about her clients and takes immense pride in her work. She was always available to answer my questions, no matter how big or small, and her communication was consistently clear, timely, and professional.
Dean and Dewitt’s biggest asset is their team. I’m very happy to be working with Olga during this year. I couldn’t have a more attentive, responsive, and thoughtful person to work with for my rental. She works very hard to ensure the best outcome for all sides and clearly communicates what can be expected, next steps, and options. I give this assessment as someone that has had her supporting a move-in, hurricane prep and damage, and maintenance concerns that have arose. It’s been a pleasure to have her an my point of contact and look very happy to be continuing with her.
Live in Boston. Looked for the best ratings on a property management company in St Petersburg to rent my condo. Went down there to see my place I was horrified and crying. This company took my money and did the worst repairs ever. I spent close to 3000. to do anything needed and gave the money willingly and I trusted they were doing the right thing. I would not or would ever recommend them. Yes Justin Dewitt refunded me close to 400.00 not even close to the money I put out. I run a company. Because someone is no longer working for you still reflects on your company. You treated me with disres…
I'm two months into having this company as my property manager and I can't tell you how displeased I am with them. If I could give zero stars, I would. They do absolutely nothing. More to come as my year long grueling contract continues with them.
i’ve used Dean and Dewitt to manage my rental property for seven years, and have had nothing but great experiences with them. I haven’t had to do anything myself, really. They provide a worry-free, stress free service. I very grateful for them.
5 years living with this company. This past 2 years I lived 4 months out of a mini fridge when mine broke. Charged me 30× the price for a window that broke. Past 2 years I've begged for a tow away sign on my parking spot bc the neighbors kept stealing it. Finally got one and they refuse to call to toe anyone. Ive had a neighbor pull a gun over it etc. This company doesn't give a shit about tenants and im happy to never work with them again. Ill also be contacting the actual owner about the lack of professionalism
Just moved in from Colorado and gotta give a shout out to Mumba from maintenance. He’s been a total rockstar with getting some of the issues I’ve had handled in a timely manner. Really makes me feel taken care of.
Mumbo has great customer service and did a great job!
My 5 stars is for mumba! I never write reviews but he is truly so amazing and kind! My father is a disabled veteran w cancer and open heart surgery coming up so lots of stuff can be very stressful now adays however have had MUMBa as maitnence multiple times and he has always been so incredible, so kind so amazing and makes everything so much easier! Allison is always amazing too 💕 Anytime any sort of maitnence he’s always looking forward and hoping it’s mumba! Hope he stays with you guys for a long while!
Scammed us out of $190 in application fees for a property that was already rented out and will not return calls.
I needed my ac filter changed and Mumba came and delivered amazing service. Thanks mumba!!
The apartment looks great but the mold is awful in my apartment I've contacted dean and dewitt numerous times I've sprayed wiped threw away furniture clothes hand bags shoes the problem continue and my next door neighbor feeds all stray cats and they smell bad always getting undneath my vehicle to I don't even park there anymore
We had an issue that needed some attention so I called Dean and Dewitt. The hot water heater in the apartment we rent was not working properly. MaryEllen and Susan were helpful in getting me in touch with Misha the maintenance coordinator. Misha scheduled a time for a technician to come to assess the problem. She sent Donnie and he was very knowledgeable and professional. He fixed the problem and left the work area clean and tidy.
I was a renter with Dean and Dewitt for over 2 years. They were excellent in communicating necessary information; payment of rents was easy; response time very fast. Jamm, Susan and Alison were so great to do business with. I was sorry to leave the property where I rented. I wanted to buy the unit but it didn’t work out. Thanks D&D for being amazing!
Donny the maintenance guy is the best!
When it comes to maintenance and great conversation, Mumba is my guy. Always friendly and punctual!!!!!!
Mumba He is an amazing person. Comes to Home Depot every day with a very cheerful attitude always a pleasure.
Great job was done ! Big thanks to Mumba !
Mumba was very professional and an absolute joy to have working for me. My go to maintenance guy from now on!
I have been renting through Dean & Dewitt and I have not had any issues so far. The Colony Apartments location downtown is well maintained and up kept. The move in process was easy as well. Bianca is a professional property manager and really cares about her job and properties. She’s honestly one of the reasons why I feel more comfortable and confident I will stay at this property for awhile! -Jude
Mumba is such a pleasure to be around. He comes into Home Depot with such amazing energy, and if we're feeling down, his spirit lifts us. We love when he comes into store.
Mr Mumba comes to home Depot everyday he is very fun to have around makes everybody laugh all the time
Great property management company, thank you for dispatching Mubo and William to my apartment to fix several times. They were kind and revolved all my maintenance issues quickly. Great team work.
I’ve had a great experience with Dean & Dewitt! Nicole, the property manager, is professional and super responsive. Misha, the maintenance coordinator, keeps everything running smoothly. All my maintenance requests have been handled quickly and communication is always clear. The whole team is efficient and reliable. Highly recommend!
I truly do appreciate Misha for making sure maintenance came through and fixed my water heater.., I'm sure without her my water would still be coming thru COLD!
My experience here has always been good. They have a great team! Especially Misha, she is always very responsive and helpful. She always gets the problem fixed!
Ms Misha has made sure any issues I have had were taken care of quickly and efficiently
I have enjoyed all of my interactions with the staff here. Misha & Nicole are so communicative! Thank you D&D!!
I had an amazing experience with the maintenance team and their coordinators very quick very efficient and a special thank you to Misha for scheduling maintenance for me at a time while I’ll actually be at home 🤣
Misha Parks is patient, warm, kind and understanding. Tends to your needs promptly. In my opinion she's the greatest!! ❤️
Best experience I’ve had in st Pete highly recommend them and Donny making the process seamless and friendly
Mumba and Juan from maintenance were super helpful! Our a/c in the apartment broke for the unpteempth time and Mumba and Juan came and set up portable units while we wait for management to approve the replacement of our actual a/c Mumba and Juan not only set up the portable units that maintenance provided but they also helped us set up our personal window unit that we bought. We have a 2 bedroom apartment and maintenance brought us 2 portable units. So we had to spend our own money to get a window unit for the living room. We were struggling to set that up and Mumba and Juan helped us set th…
Donny the maintenance guy was great!!
Donny was great! Very helpful and knowledgeable!!
I've been a tenant for almost a year now. They have treated me incredibly well. Same-day maintenance response times. There is always someone to get a hold of. I really enjoy living here and feel very accommodated.
ABSOLUTELY BLESSED AND GRATEFUL FOR DEAN & DEWITT! MOVE IN PROCESS WAS A SUCCESS!!! THANK YOU STEVEN PRESTON FOR ALL EFFORTS TO MAKE US VERY VERY HAPPY TENANTS!
Bianca and Hazel are great to work with!!
Love love love this team. Especially misha and Nicole. I’ve been in my place for 4 years and they are always quick to respond to maintenance issues and follow-ups. Every concern I have is addressed within hours and they are always super nice and helpful
Mumbai is the best maintenance tech ever!!! He deserves multiple 5 STAR REVIEWS! Always friendly, fixes everything easy peasy. He is golden! Thank you Mumbai for making my living experience with Dean and Dewitt so awesome!!!
Moba has been a blessing everytime! The Man is a Savior in all Aspects! Kind, Outgoing, and Hardworking! The man deserves a raise for going over and beyond everytime! Thank you Moba!!!
As a tenant in one of their apartment communities, I’ve had a great experience with Dean & Dewitt. Nicole, the property manager, is professional and keeps everything running smoothly. Misha, the maintenance coordinator, is quick with maintenance requests and communicates clearly every step of the way. Really appreciate how responsive and efficient they are!
Nicole is an incredible asset to property management. She goes above and beyond every time and handles everything with efficiency and care. You can tell she truly cares about the tenants and takes pride in her work. I highly recommend DDPM!
just had maintenance with Donny and it’s 5 stars from me!
Donny can fix anything!
My AC was having issues so I called property management. Donny came out and was kind and quick. Thanks guys!
Nothing but good experiences. Had some minor maintenance issues, scheduled, and Mumba came out next day and fixed the issue with a smile. Great service!
Great management team. Always find a way to correct any issue I have. Donnie in maintenance is the best.
Thank you for keeping us warm when the heater went down. Donny has always been polite and helpful with all my needs
This management company is the best I have ever dealt with, from the office staff to the maintenance guy Donnie who always with a smile and goes above the call. He is very knowledgeable in maintaining our property.
Nothing but the best to say about this company! Donny is thorough and quick to fix whatever we need!!!
So happy with my experience and house here! My maintenance coordinator Paula is incredible! She helps me from big things like fixing my laundry machine or small things like teaching me how to use my own dish washer (lol). She truly goes out of her way to make our living experience wonderful and in working order!
I had a good experience after 2 year renting from them. Anjer helped me a lot. I moved out and everything went well. Thank you!
Mumba was professional, prompt, and precise. I originally met him when my neighbor downstairs had a leak, and he had to check my place to see if it was coming from my place. While here, there was no evidence it was leaking from my place, but I mentioned a couple small things that were bothering me about my front door- the top recently chipped off and the lock was finicky. On the spot he scheduled a time to come back to fix it, and kept in good correspondence with me up until that day. He was on time and fixed everything I needed, offering to be in touch if anything else came up - he’d be there…
I’ve only had great experiences so far. This week, I had one of their maintenance guys by the name "Lumumba" assist with mold spots that had formed on my bathroom ceiling despite always leaving both my bathroom window & door opened. He was not only thorough but extremely professional. He explained to me in detail what may have caused the mold then made his way to the apartment upstairs and sealed and opening in the bathroom. Returned to my apartment and wiped down the mold spots leaving the ceiling looking fresh and clean. In addition, to the above maintenance requests are always dealt with …
Have been renting from Dean & DeWitt for 5 years and wouldn't be moving out unless I needed to go. Have had a very positive experience with them - always on top of maintenance requests, frequently kept-up apartment building. I want to specifically call out my property manager Sharon. She has been wonderful and so helpful as I've been leading up to the end of my lease, always answering my questions (with patience!). I've been renting apartments for a long time, and this is up there as one of the best property management companies I've had.
Renters review Ever since this company took over, they decided to go up on the rent. I was given a date to move out in 30 days with no explanation. I’ve been living here for three years. Never missed a rent payment. They told me to move out, did not specify in the move-out letter that I have to pay rent and move out. I tried to contact them. They didn’t respond in a timely manner. The house was damaged from the hurricane. The owner informed me that I would have to be responsible for anything that was damaged from the hurricane after I told him what needed to be done and that there were rodent…
I was a former tenant and had a wonderful experience. Nicole and Alexis were amazing—knowledgeable, responsive, and genuinely helpful. I hope they’re still around! If I ever relocate, Dean and DeWitt would be my first choice for property management. Donnie was also very helpful. Highly recommend!
The did a great job! Donny the maintenance tech was amazing!
I had been using this management company for a longtime and I’m happy. Donny is always kind and helpful!
The property management here was amazing! Donny in particular was so helpful and went above and beyond.
By far the worst property management I’ve rent with. Very poor communication especially in regards to maintenance very rarely do they answer the phone. I’ve set up appointments and have had no shows multiple occasions. Very low quality they take there time with everything expect for collecting rent money.
Updated review. I posted the original below when I first moved in. Several months in, here's where things stand. The phone situation hasn't changed. Nobody can answer a call. You get what you pay for, and this place epitomizes that philosophy. Credit where it's due: Nicole turned out to be an eagle. She addressed everything I brought to her. Sharon's good too. There's a new face now, Gino, who also can't seem to find a phone. Now the latest data point in the saga. I have a mini-split that wasn't producing cool air when I moved in. Nicole gave me the installer's number; he came out, fixed i…
I am happy to adjust this rating in the future if things improve but as it stands, property management portion of this company has let us down repeatedly. We've been renting with this company for many years and the quality of service has sadly dropped drastically and the property managers / whoever handles maintenance requests changes frequently. Do not expect your request to be handled without you pestering them. There is no followup from their side if they need to come back to make a repair, or need to reschedule. I am going to reach out to them again about an issue I've reported at least 3…
Love our rental- property managers are pretty responsive. Don’t love the call system or receptionist but Paula always comes through and will take care of things.
The screen area will never be fixed and the mold from that will seep in. Plus no seal within doors and windows as was put in as well as a toilet that was never cleaned. So we have to spend more on energy bills because management and owners don’t care. Building code shows a window or exhaust fan be in bathroom. They sealed the window.
Couldn’t be happier with the service from Dean & DeWitt. Mumba fixed my issue fast and made sure everything was perfect before leaving. Great communication, great attitude, and great results.
I always have a great experience with this rental company. Had a problem with my keys recently, but reached out to Don Miguel who was prompt and happy to help resolve my issue. Thank you, it’s much appreciated!
Mumba was absolutely amazing. He was already helping my neighbors when he noticed I was having an issue getting debris out of my gutters. Without hesitation, he stepped in and helped take care of it. His attention to detail, willingness to help, and positive attitude really stood out. You can tell he genuinely cares about doing the job right and helping people however he can. Outstanding service — highly recommend
I was watching a friend’s house while they were away, and Mumba came by to handle a maintenance issue. He was very respectful of the home, showed up on time, and communicated clearly with both me and the homeowner. He took care of everything quickly and made sure the place was secure before leaving. It gave me real peace of mind knowing someone reliable was handling the work. I’d definitely recommend Mumba to anyone who needs dependable maintenance.
Our repair tech Mumba came and fixed our issue very quickl
I’ve had an amazing experience with the maintenance technician, Mumba. He is quick, reliable, and truly willing to help with anything you need. His work is thorough, his attitude is always positive, and you can tell he genuinely cares about the residents. Every interaction I’ve had with him has been professional and kind. I really appreciate his hard work and dedication—definitely a five-star team member!
Donny from Dean & DeWitt Property Management was absolutely wonderful to work with. He made everything incredibly easy and took great care of us throughout the entire process. Truly a great experience..highly recommend!!
Donny is outstanding! He’s friendly, fast, and always gets the job done right the first time. Truly appreciate his reliability and professionalism!
Had an issue in my apartment and Donnie helped me without hesitation. When asked to help, he stopped what he was doing and addressed my issue. Super nice, polite and helpful
I had a maintenance issue with ceiling fan and Mumba the technician came out. He was excellent! He did the job quickly and we were very pleased!
We spent 2 years renting from Dean & Dewitt, overall a phenomenal experience! Our property manager Sharon was incredibly helpful with answering our questions and being quick to respond to any communications, especially during the move-out process. Would trust renting from them again in the future if we end up back in the St Pete area!
The service, the patience, and the kindness of our rental property manager Bert was amazing. He should receive10 stars. I’m very impressed with the firm all together!
I’ve been at the Pearl for over nine years now, the experience here has been a pleasure, management strives to make it as comfortable as possible. It presents a clean, crisp, yet southern type of charm making it easy to be proud to call it home. The neighborhood is safe, quiet, and well taken care of. Shopping and eateries are within safe walking distance. Traffic is generally always clear and quick to reach your next destination. Rent is very competitive with any other area buildings. I would recommend the Pearl to anyone who is in the market to rent.
Thee maintenance man Kyle is always a pleasure to have come service my unit. Always very polite and respectful and gets things done in a very timely manner.
Mumba is always so helpful and a breath of fresh air. Highly recommend!
I needed a new window ac unit installed and Mumba was incredible . After assessing the unit he was off and back with a new one so fast . His work was quick and efficient and he was SOOOO nice , even my son mentioned that “the ac guy was really cool” . So thank you !
Not a good experience working with kyle
Mumba came to clean my ac. He did a great job!
William of the Maintenance Department worked on my plumbing issues in my bathroom and kitchen yesterday and today. All resolved and working fine. William has done maintenence work in our building over the last several years, including my apartment. He's been timely and helpful and professional.
Mumba was amazing. He was very nice to me and my son who has autism. He was very fast at what needed to be done and completed the job better than the previous.
Mumba is fantastic! He is always so kind and respectful, and he makes sure every repair is done the right way. Whenever I put in a maintenance request, he takes care of the issue thoroughly, never cutting corners. He is reliable, professional, and truly goes above and beyond to make sure everything is in perfect working order. It gives me peace of mind knowing that whenever something comes up it will be taken care of!
The maintenance man Kyle was great. He was excellent at explaining things and making sure my concerns were taken care of. Very professional.
It was a living nightmare renting from these people. Left us without running water for almost a whole month. They are not just negligent or mismanaged they are criminally negligent. I've rented many times in my life with different people and property managers and I could have never imagined being treated this way. They also haven't refunded our security deposit in full despite leaving our apartment empty and in good working order. Avoid this company like the plague if you are renters. I don't take this review lightly which is why I have given it thought for few months after moving out, but wha…
I would have given 5 stars however there is room for improvement. The current property manager is negligent with returning the multiple messages left for her. I have been calling and leaving messages regarding an on site storage unit I would like to rent but have heard nothing back. I’ve also recently emailed her regarding certain maintenance charges that I felt should not have been charged to me and again it’s now been a whole week and no response. Regarding the grounds themselves I will say that they are kept quite nice including the patio and hot tub area. My only gripe at the moment is th…
Recently moved into a home managed by Dean and Dewitt. As with most move ins, we ran into hiccups and maintenance issues but the management and engineering team and Dean and Dewitt were very responsive. They organized for immediate repairs directly with contractors as well as made accommodations to make our home habitable during a period with no HVAC. Can’t recommend them enough if you’re looking to move into a community managed by them.
Mumba was very professional, kind, and courteous.
What a hard worker Kyle is! Ceiling fans, curtain rods, all from Amazon, with difficult parts to put together. He did it with a smile on his face. Kind, hard working, and respectful. I'll call him again with any housing needs.
Had a terrible experience working with Kyle. Originally contacted the company to manage my property. Kyle was persistent and kept texting me and I did give him one property to manage and my new flooring was ruined. The property looked abandoned. Weeds growing in our beautiful planters. The brand new fire pit we put in with sandpit had grass growing in it. This is just 3 months of us leaving it in his possession. He was extremely persistent and getting anything done that he wanted but when I would ask him to get something done for me he never did. He overcharged for maintenance as well for thin…
I hope and pray I get approved to live at white lake apartments again on 5290 70th Ave N. My job is on the same street as the apartments and I can literally walk to work. I use to stay there a couple years ago and now im trying to return back. Very pleased on how it got rentivated and im loving the new fans that was installed. Im very impressed. Definitely recommend this property to others as well. Fingers crossed. Hope I can move in soon 🙏 😎
(Edited by tenant.) I first posted a 5-star review at the request of management. Two months later I posted all the horrible things about this apt. Now, a month later, this is the end. I am leaving in a few days. My leaving is the result of their wrongdoing. I will do the honorable thing and pay the two months penalty. It has been a sisyphian task living here. I rue the day I moved here. Be very, very careful. Read every word of the 40-page lease. That alone should raise a red flag. Delete what you don't like, and order an inspection. A few hundred dollars could save you a few thousan…
Mumba did a great job helping me with some maintenance this morning. Super friendly and hat a great time chatting with him while he helped!
I had Mumba do maintenance for the second time, different problem. Each time he was excellent. He was able to fix the repair in short time with skill and friendly manner. D & D has a gem in him.
Mumba is such a great worker he came and fixed my leak with no problem he is very professional and fast , I will definitely recommend him to anyone thank you ‼️
I don’t usually leave reviews, but I had to this time..I’m a new tenant at station house & there’s a maintenance guy I want to give recognition to. Mr. Mumba. Amazing job! He’s the only person I trust with repairs now. Everything looks perfect and he even cleaned up after himself. Can’t beat that.
Mumba!! REQUEST HIM! HES THE BEST!!
If I could give a 0/5 I would. Do not rent a place from Dean and Dewitt and do not allow Dean and Dewitt to lease or find tenants for your property. I rented a place that had no toilet for a full week that was “not considered an emergency”, they do not paint after or before move in or move out. A full room in my apartment had no power for a month and a half. They were unconcerned. They’re happy to take your money and do nothing. I had to harass and pick up my mail key from the office because no one cared to ensure I had what I needed when I moved in. The leasing agent was the creepiest dude ev…
I had the pleasure of meeting Kyle the maintenance man. He was absolutely amazing and professional keep up the good work!!
I found this company difficult to work with in last 10 months. They have not answered one of my questions. I have no idea who is handling issues. Made for a trying time
No hassle move-in! Bert was professional and helpful throughout the whole leasing process. Highly recommend RentInStpete!
Justin and the team at Dean & DeWitt have been fantastic to work with. Seamless application process and great selection of well-maintained properties in prime locations. Highly recommended!
Hazel has been my angel again because anytime I need something done she takes good care of me. Thank you so much Dorothea
Really happy to know I have a good handyman. Mumba showed up on time and fixed everything I needed. Paula sent him out promptly and was considerate of my work schedule.
The entire process from application, lease sign and move-in was so quick and easy with the website and e-sign documents. Bert showed us two apartments and had excellent prompt communication. Our deposit was low because of our high credit score and they also had a move-in special! It's almost unheard of nowadays. Moving is already stressful so it was such a relief to work with Bert and this company
Always there when you need them 👍👍👍🙏
I had a wonderful experience with the maintenance guy named kyle. Just an amazing person keep it up!
Mumba is the best! Showed up on time, super professional, and did everything that needed to be done the right way! 5 STAR!!!
I want to take a moment to give a shout out to an awesome and extremely professional maintenance man, Mumba. From the very first service request, he has been reliable. I experienced a power outage which knocked out the AC unit in my apartment. He looked thoroughly to see if it was the circuit breaker but it wasn't. In order to help keep me cool, he installed a portable AC unit until an electrician came out. I greatly appreciate his work ethic. He stated, " I am here to serve". Keep on keeping.
Had a few repairs done by Mumba today and he is the best! Super friendly and knowledgeable. Thank you for the great service.
Mumba was a very well spoken, well informed and helpful maintenance worker that helped fix my sink with ease. He even helped me identify more issues with some doors around the house and he will be back to fix them as well. Thank you Mumba
Very nice and well informed folks who handle all aspects of management.
Attentive and hard working group.
I have Rented from Dean and DeWitt for 3 years now . If I have any Problems with my apartment its fixed same or next Day. Listen just live right pay your rent follow the rules . NO PROBLEM
I’ve had the pleasure of seeing the diligence and attention to detail the maintenance man Kyle has when working at White Lakes apartments and it is truly inspiring. Refreshing to see such a hard working maintenance team
Poor maintenance
The maintenance man Kyle, did an excellent job installing a temporary replacement AC unit and made the whole process extremely simple and easy. He is also one of the best maintenance employees we have ever had at white lakes and i absolutely appreciate his hard work, humor and relatibility. He definitely deserves a raise!
Alexa who works for Dean and Dewitt is an absolutely amazing property manager. She addresses each issue in a prompt and complete manner. She is a delight to work with! Thank you Alexa! Elizabeth Cheropoulos
Move in couldn’t easier. Love it here. Any time I need anything done always fast to respond.
I had the pleasure of meeting 1 of your maintenance guys named Kyle at Home Depot. He was very respectful and helpful helping me figure out an issue that I was having. Your company has some good men working for you!
We have lived in the same apartment for 12 years. The property has been acquired by three different owners since then. Complete remodeling was never done until it was acquired by Dean & Dewitt. With Hurricane Milton, the roof of our apartment was destroyed. Justin and his team quickly moved us to another unit of the same company temporarily while the apartment where we lived was renovated. Sharon, was of great help to us because she always kept us informed about the progress of revocation. When the apartment was ready to return, Sharon made the whole process faster and more effective. Sharon, …
My experience with Dean & DeWitt property has been great! The application process was easy and fast and I was able to move within a month! Maintenance is very reliable and responsive on any inquiries I have had!
Warren was excellent. Worked diligently to fix the issue with the wiring of my ceiling fan.
Awesome experience with dean and Dewitt. Their technician Kyle was very quick and professional and made it very comfortable. Keep it up!
I’ve had the pleasure of working with Sharon at Dean and Dewitt Property Management, and I can’t say enough good things about her! From the moment I reached out, she was professional, attentive, and incredibly helpful. Sharon went above and beyond to ensure that my experience was smooth and stress-free. She was quick to respond to any questions I had, and her knowledge of the industry is impressive. It’s clear that she genuinely cares about her clients and their needs. I highly recommend Sharon and the entire team at Dean and Dewitt for anyone looking for reliable and top-notch property manage…
Management is great. Olga Shahan came to.my apartment after both hurricanes to make sure no water came through the windows. She made a special trip and i was so thankful! She has also been kind ans heloful with othee issues.
Avoid Dean and Dewitt at all costs. By far the worst property management company I have ever had to deal with as a tenant. From day one when they took over the property I live in, it was nothing but nightmares. Maintenance issues took many phone calls and months to fix. Then when I had a plumbing issue and drainage was not working I was told by their employee, Olga Shahan, that I could either move out or live in a house where the plumbing wasn't working. She stated the property owners would not be fixing the problem anytime soon. Repairs were too extensive. However, I had spoken to the plumbe…
If you see a listing with Dean and Dewitt, please heed this warning and don’t walk….RUN!!!! They rented me a unit full of mold from the air conditioner. The drain pipe was installed incorrectly so the unit was filling up with water and had become smelly and moldy. Not only that, after being out of town for a week I came back and it was visibly growing on the wall. I have a special needs child with an autoimmune condition who was extremely sick when we were in the unit as well as my wife who was basically bedridden the whole time we were there. I begged Sean and Dewitt to let me out of the leas…
Day 5 with no water. Electrician and plumbers been here twice. called the landlord today to inquire why the ticket has been closed out. They state the job has been completed. Not to sure how that is if the water heater is sitting in my living room. Emergency services state they cannot assist and I have to wait regular business hours.
Great customer service!
Horrible experience. D&D took over my rental unit a month or two into my lease on 10th Ave in St Pete. The original property manager was aware of the condition of the property when I moved in. It was an old house that was not properly maintained by the owner and required many repairs and renovations. D&D never walked into the unit when they took over and had no idea the condition that it was in when I moved in. Now that I've moved out of the unit, D&D is attempting to deduct from my security deposit the repairs that the house needed when I moved in! They are also attempting to charge me for da…
I had been in the hospital, came home ac was out....called Alexis and they put a unit in for me till the central ac is fixed on Tuesday. I prayed and Alexis kept me up on when they were gonna be here. I don't know what i would have done without my air....thank you so much Dean&Dewitt ,(Alexis) I hope all y'all have blessed holidays and be safe....☃️
I don't know why any owner would use this company to manager their rental. I have been trying for days to schedule a viewing on a property listed on Zillow and cannot reach anyone to speak to or find the property on their link that they keep sending to me. I am literally homeless and staying in a hotel due to hurricane Milton destroying my condo in Pinellas County. I need a place to live NOW>
Nine years resident at Ship Haven. Lost everything and received NO HELP at all protecting or reclaiming my personal property. All they were interested I was offering other open locations. One week later, I was diagnosed with incurable Cancer, and couldn’t get a call back to help with anything. Greedy bunch of managers with no concern for the safety or service of their tenants. I wouldn’t recommend them to anyone!🤮🤮🤮 They returned my deposit only after I gave up my rights to access!🤮🤮🤮
Thank you Alexis for excellent customer service. Our AC unit needed some TLC.
Absolutely love my new apt , the process was super easy & quick Bert helped me through out the whole process with any questions I had . He was very helpful & friendly !
The place was good and near where we work plus Bert is a good guy and well informed
This property management company is an absolute joke and fraud. The conditions in my best friends place were horrendous prior to the storm. The toilet and shower are always backed up and their fire hazard of not one but two AC wall units are an absolute joke. The oven had never worked as well. After three months of living here she received an incredibly large water bill in the thousands! It took them weeks to send someone out and at that point the city had turned the water off. After a bad review they finally reached out and paid it! Over 6000 dollars. 3 months later they are threatening to e…
Cannot follow Miya's law if it slapped them across the face with a dead fish.
I recently had the pleasure of having William work on replacing a vanity, cabinet, and sink in my bathroom, and I couldn't be more impressed with his work. From start to finish, William demonstrated exceptional skill, professionalism, and attention to detail. He communicated clearly, kept me informed of his progress, and made sure to answer any questions I had, all while maintaining a friendly demeanor that made the experience pleasant and stress-free. Thank you, William, for a job well done!
Dean and DeWitt are awesome! I contacted the office on a Sunday afternoon via the customer portal about a clogged kitchen sink, and Monday morning Hazel contacted me to confirm if I still had the issue. She then advised me C&W plumbing would contact me, which they did within the hour. A plumber was here within an hour as well and fixed the issue! No more clogged sink, and replaced the very old faucet too. I was very happy with the service from the office and the plumbing company 😀 Awesome!
Kyle was amazing making the needed repairs very professional and courteous thank you!
Maintenance is the best! He is so kind and always quick to help, even if it’s a silly little request, he goes out of his way to accommodate his residents. I appreciate how knowledgeable and responsive he is. Thank you!!
Maintenance requests are responded to pretty quickly and William has always been friendly and taken care of things for me when he comes out. Thank you!
I had an appointment scheduled to view a property and the management company cancelled on me minutes before. I had to confirm this appointment by email and text a legitimate 4 times. In their cancellation email it stated that the move in date I requested did not meet their requirements, but this company had 4 occasions to go over the details of my request. I had moved my day around to make the one appointment time offered to me work and they didn’t reply to any of my messages after canceling last minute.
Very helpful and quick to answer my emails. Made our moving process very smooth. Thank you Marjerie and Sharon.
As usual Dean & Dewitt provide excellent maintenance service. Mumba is truly the best. Fast, efficient, friendly. He’s my first go to but everyone I’ve met on the team are fantastic!
Thank you the prompt and professional service.
Terrible management! I can not wait to get out of the apartment infested with large rodents that has not been taken care of other than pest control placing 2 small sticky strips which was pointless and D&D spraying foam into a hole which the rodents chewed completely through! They think I am to blame as I was out of town for the holidays and didn’t schedule sooner! Are you kidding me!? That is completely beside the point that IT HAS NOT BEEN TAKE CARE OF! It doesn’t matter if it was a year before I called pest control the point is the problem still exists!!!! It is an inhabitable, unsanitary e…
My experience renting with Dean & Dewitt has been nothing short of excellent!
EDIT: just an amazing experience all around 1year later. Robert was exceptional in getting info to me quickly; Grae was professional and friendly when she came by to do an inspection in the cold and rain; Mary Ellen rocks answering the phone and knowing what she’s talking about. And let’s not forget Carlota! She is thorough and a pleasure to work with. Well done, D&D! Simply the best! From the leasing agent, Bianca, to Maintenance Karlo and the office lady who answers the phone! This place is professional yet personable! They seem to really care about their tenants and property! Thanks D & D!
They are the worst! It's been four days since my second request for pest control and still no answer about that. I made the first request over a month ago. They have horrible communication skill and Robert one of property managers is extremely Rude, he even claimed to be the owner of the company to which I found out later that he wasn't.