First In Property Management Reviews

I want to thank and highly recommend Mrs. Lauren Ortiz, office manager and her team for their help and service. They made the process smooth and easy. They are knowledgeable, professional and thorough. If there were any issues, they would let me know and resolve it. They provide peace of mind for any potential home owner/ landlord. I would use this amazing team every time to manage any property.

I have rented with FIPM multiple times over the years, and they have been nothing but, professional, helpful, amazing to deal with, and were always prompt to respond to any issues we had. I highly recommend them if you are looking for a great property management company. We own now, and used FIPM to purchase as well!

Working with FIPM is an absolute pleasure. From the beginning, it was clear they were not only knowledgeable about the market but also genuinely invested in helping us find the perfect home. Lauren and Michelle are always responsive, patient, and attentive to our needs, guiding us through every step of the process with professionalism and care. If you’re looking for a realtor who combines experience, integrity, and a personal touch, I can’t recommend them enough!

First in Property has been incredible since the beginning! Outstanding customer service and prompt responses. My husband and I have been using First in Property for over 13 years. From renting my first home, to buying our home and to now exploring to rent out our home. They have always been on time with services needed from repairs when I rented to details needed when we bought. The complete staff is one of a kind and best in Florida. Thank you First for all you have done and continue to do.

I have nothing but positive things to say about the entire team at First in Property Management, there communication is top notch and they offer solid advice on repairs or improvements my property may need now or down the line. I use another property management company up north for a different property and it’s the polar opposite.

I have worked with First in Prop. on and off since 2012 in multiple capacities. I have rented properties as a tenant from them, and worked with them as a HOA property management company. Michelle as an owner is very involved in the day-to-day operations, and rises to every occasion. Her staff is amazing, and goes to every extent possible to get things done.

BEWARE!! This company managed a home that I purchased 6 months prior to the end of the lease. There were several things damaged and things that were altered and done not in accordance with the contract as well. We had A LOT of work to do to have our home back in descent working order. The biggest problem was the Oven was burnt up! It would not cook food to temperature, took twice as long to cook a meal and the surface was completely burnt up and looked disgusting. The home was not even 3 years old. They refused to do a walkthrough with us as the owners when we took possession of the prop…

Good company to work with. Ashley and Michelle in particular are amazing and will get things done quickly. I could not imagine the nightmare it would be if I was dealing directly with the landlord.

Our AC went out and Michelle was on it looking up ways to possibly fix it our own and then when we found out it was more of a wiring issue she contacted an AC company who was able to come out the next morning. Appreciate her swift urgency!

We really appreciate the team at First In Property Management. Thank you for all you do to make the move smooth and easy!!

I have been through the worst of the worst landlords until First Premier. I have been with them for three + years. I will purchase with them as well. Yesterday a pipe busted in my laundry room. Water EVERYWHERE! Not only did they help me resolve the issue. Michelle thanked me for service as a military spouse that I served as a wife for 8 years. No one ever said that to me and it was very much appreciated. Thank you first premier for ALL that you do for me and my family!

We used First in property management in Webster to help us find a Home Not only did McKenna Strollo & Lauren Ortiz answer Any and All questions I had thru all the steps from viewing the house to moving in they were truly a HUGE blessing and they truly kept it honest through the entire process hands down the BEST Experience Ever!!! I will continue to recommend them!!!

Excellent Service provided by First in Property management. I’ve had a good experience and been working with them for a little bit over 2 years. They’re very responsive and they always keep me updated on any issues. Tenant renewal decision wasn’t possible without this team. Thank you for always being there when needed.

Best property management company I have ever worked with. I have been renting a property with them for almost two years and have had zero issues. The office staff is so nice and always very helpful. Anytime there has been a maintenance problem, it has been addressed within 24 hours, and they respond right away. After Hurricane Milton, they also repaired the fence and back patio ceiling within 5 days. I would highly recommend this company!

FIPM has been my property manager for several years. FIPM always responds immediately to tenant issues. A service person is dispatched and the tenant immediately informed. The service fees are not marked up. FIPM performs regular very thorough property inspection. The report is well supported with photographs. Anything related to the property is available at FIPM’s site online. The year end tax reports are perfect. The service persons and property manager fees are very reasonable. I don’t have a single complaint.

From the moment I began the process until the end of my lease, I can say the office staff and maintenance staff are very responsive! Such a pleasure to work with knowledgeable and efficient people.

I have rented through them for 2 years. Great service. Very quick replies to any issue. Wonderful communication.

Management is always quick to respond and maintenance is always quick to schedule

Our property in FL has been managed by FIPM for about 4 years now and we have been very happy with them. The staff are amazing especially Ashley who is so responsive and prompt. She has great communication skills & manners both in writing and verbally. Very professional and kind, too! Thank you FIPM and Merry Christmas! 🎄

Jack got me into an apartment within a week of beginning my search. If youre in a hurry to move, he's in a hurry to help.

Ashley was so helpful throughout our whole process moving from out of state. She’s super welcoming, friendly, and patient from day 1. Rest assured you’d be in good hands here. We are grateful to be new tenants with FPM

I rent from them and they are amazing! If I ever need to get ahold of them, Ashley and Lauren are always there to help! Very respectful, maintenance is always great also!

Moving from one rental property to another, First in Property Management company has been a breath of fresh air. They have been professional, timely, and thorough during the leasing and move-in process. Ashley specifically has been extra helpful and responsive to questions and/or concerns. Highly recommend this property management company.

I have been living in the United States for over 16 years, and because of my job, I’ve traveled to many places and done business with numerous companies to rent apartments and houses. I have never seen such poor property management as I experienced with this company. First things first — I worked with one of their agents, Jack. He was a good guy and very helpful, but that was the only positive thing I can say about this property management company. We applied to rent an apartment they were managing. Their website was extremely disorganized, and they required each applicant to apply separatel…

We toured a property in Wesley Chapel with the clear intention of moving in on July 1st. While we understood this was a bit later than the listed availability, your leasing agent explicitly told us it wouldn’t be an issue if we paid the deposit. Based on that assurance, we started the application, paid the fees, and submitted the deposit. What followed was a mess. The application process was unnecessarily complicated, mostly due to the disorganized and unprofessional staff involved. The third-party background check company you use (CAPS) repeatedly asked for documents we had already sent, cle…

Michelle and her team at First in Real Estate Services are a great property management company. They are professional and knowledgeable. They go above and beyond to help their clients have the best customer service. They are hands on and truly care.

Great experience so far. We have been working with ‘First In Property Management” (Lauren) for more than a year now for renting out our home. She has been a great help and quick in responding. Their mid year property review was very detailed. Any kind of maintenance issues raised by tenant , has been addressed by FIPM quickly. I would recommend FIPM.

Leaving your home in the hands of a stranger is not easy. However Michelle and her staff have made this easy and makes us feel secure in knowing our home will be in good care. They are quick to respond and even the owner Michelle will respond to text messages even after business hours.

We found a rental through first property that we absolutely love, we reached out and were contacted back very quickly and got a showing scheduled the same day! Application process was easy and affordable, communication is excellent. Now just praying we get approved!

Staff is extremely helpful and very easy to work with. So glad we found a rental under this awesome management company! We are going on our 3rd year of renting with this company and couldnt be more happy!