GrandAbode Reviews

The property is wonderful and very nice. Unfortunately, not a very clean property. Definitely not as nice as the pictured advertised it. Blanket in master is unwashed with white crusty stains. That grossed me out. Making me wonder if the rest of the rooms. The filters under the microwave are filthy and greasy. The pool and jacuzzi heaters are not working and need to be cleaned. I’m a homeowner and rental property manager myself and I know a clean rental home. Disappointed and hope they can make it right for our family spring break experience 03/2025.

Extremely Disappointing and Unethical Dispute Handling!!! My experience with Grand Abode has been incredibly frustrating and disappointing. After a clearly misleading and dishonest listing on VRBO, Grand Abode disputed my claim instead of taking responsibility or advocating for a fair resolution. The property did not match the description in the listing, yet Grand Abode chose to side with the host and dismiss legitimate concerns. Rather than addressing documented issues or customer evidence, they appeared more focused on protecting their revenue than doing what was right for the guest. This…

Worst experience ever. I am actually surprised that VRBO continues to do business with this company. While trying to resolve an issue, VRBO was on the phone with me, and Grand Abode was so unprofessional, aggressive, and actually hung up on VRBO. They have kept my security deposit for the property illegally. There was no notification from them that they were doing so. They have 14 days to notify me, if they intend to keep my security deposit and why. They didn't. They then sent an email to VRBO with pictures of the groceries that we left at the house, which we were asked to do by the ho…

The ability to conduct business with this group is lacking. The professionalism is nonexistent. Would not recommend listing with or renting from them. Cannot call. Messaging is sporadic. This group causes pause when doing online transactions. Give the industry and black eye.

Worse experience ever. They don’t set the pool temperature as expected and you can’t ever talk outside after 7pm because the neighbors start complaining and close the city water

Bad experience with this company via VRBO rental. Property was not as advertised and promised refund was never received and no further communication.