Graystone Property Management Reviews

Mohammed and the rest of the Graystone Team have been amazing! They immediately set up a meeting so I could get familiarized with the personnel managing my property; they gave me the necessary data so I could make informed decisions; they provided resources to get my property ready to rent; and were able to quickly get a tenant into place. Amazing service!

I have been working with Gaystone Property Management for a while. What stands out the most is how they always communicate clearly and promptly, ensuring I’m always in the loop. The staff is friendly, knowledgeable, and truly care about the property, in special Mohammed. I’ve never had any problems, and they go above and beyond to keep things running smoothly.

My name is Angela M.... they where amazing with the search for property as well as the move in process.... I would highly recommend this company my agent was Mohammed

Pritesh has been great to work with. He always makes sure that my needs are taken care of with any maintenance or questions I may have. If he is not available, he always gets back to me or has an answer ready.

I’ve had a wonderful experience with Graystone. It’s truly a “turnkey” experience for the owner — from finding a tenant, to processing payments, to tax documents —they can handle everything. Mohammed communicates fast and very detailed. Questions never go unanswered. Just a great experience.

As a property owner and client of Graystone Property Management, I experienced a prolonged maintenance issue at my rental property that resulted in significant damage and disruption. On June 23, 2025, my tenant reported an active water leak coming through the kitchen floorboards at my rental property. Water continued leaking into the kitchen for approximately five weeks, from June 23 until July 28, 2025, while the source of the issue was being investigated. The issue was ultimately addressed when the refrigerator was replaced on July 28. During that five week period, continued water exposure…

The Graystone team is extraordinary! Every member of this team is extremely friendly and informative. They are happy to thoroughly explain every detail of what is going on, or graciously refer you to someone who can. To landlords: Graystone Property Management was able to secure tenants at a reasonable rate within just a couple of weeks, even in this current market where rents have been dipping and properties are sitting much longer than they have been in recent history. There is no lack of communication at any point, they update you multiple times per week about how marketing is going. To i…

I met the Graystone team through a friend after having a HORRIBLE experience with another realtor. I was struggling to rent my house and the previous realtor was rude, uncommunicative and basically wasted months of my time. When I started working with Graystone, a HUGE weight was lifted off of me from day one. They are so professional, organized and kept me frequently updated about everything. You can actually see the effort that is being put in, on your behalf. This is very important for me and I didn’t have any issues working with them. They were able to find me a tenant within 2 months (ish…

Most property managers are difficult to work with. Not Jay Michalec of Greystone. He really brings the service industry back to the property management world. He knows exactly what it takes to make both the tenant and the property owner feel like they are getting the most personal service and best value out of the relationship. He is fair and honest and just a good natured person, traits that are getting harder to find in today’s world.

This company is truly a one-stop shop! They not only help you find great rental investment properties, but they also provide rehab support and full property management services—from taking care of your tenants to handling maintenance. I couldn’t have chosen a better company to partner with. On top of that, working with Jay has been fantastic! His positive attitude and high energy make every step enjoyable, and he’s made me love real estate even more.

We love Graystone. Mohammed and the team have been really responsive to us and do an excellent job at managing our property. We definitely recommend them as a property manager if you are in the market.

I have had the pleasure of partnering with Graystone Property Management for the past 3 months, and I couldn’t be more satisfied with their services. As a landlord, it's essential to have a reliable team handling the day-to-day management of my property, and Graystone has exceeded all my expectations. Their team is incredibly professional and proactive, ensuring that both my property and tenants are well taken care of. They handle everything—from screening tenants to managing maintenance requests—efficiently and with great attention to detail. I truly appreciate how they keep me informed with…

Gray Stone Property Management has done an OUTSTANDING job overseeing the maintenance, and rental requirements for my 83-year old mother's rental property. They are extremely responsive to all email and text requests and effectively manage the HOA dues, maintenance issues, and annual taxes without incident. I MOST STRONGLY RECOMMEND Gray Stone Property Management. Abhi, Valentina, and Carlo do an amazing job and are always professional, helpful, and highly knowledgeable!

Graystone property management has been excellent. I had to change out my refrigerator and stove top. They contacted me with really great prices…had the vendors lined up and all completed within a week. Tenants were super satisfied no complaints. Timely responses, and they are fair. Also they are so confident in their services there is no termination fee if you have to leave (they tell you this up front because of great their customer satisfaction is) but great property management company, they’ve been managing my property for a few years now…5 stars I’d highly recommend. Ankush, Abhi, Ritz an…

My experience with Graystone Property was exceptional! That is with our tenant relations specialists Ayesha. With her hard work and passion she was the best at making our rental experience as convenient as possible. Having this great communication and understanding, Ayesha and the direct staff we dealt with I would recommend Graystone Property Management.

I’ve had the pleasure of working directly with Ayesha and my experience has been outstanding. From the very beginning, communication has been seamless and professional. She has taken care of every detail, making the entire process stress-free. I am truly grateful for her assistance and dedication. Thank you Ayesha and the entire Graystone Property Management team for your exceptional support!

Graystone Property Management helped me land a tenant for my Tampa property and are prompt, takes care of my need and is very smooth. Looking forward for them manage the property as well.

Mohammed and Marylyn were instrumental in getting my property listed. As a first time homeowner, they went above and beyond to assuage my concerns. It was a breeze to work with such responsive and collaborative individuals. I look forward to leaving more positive sentiment once active tenant management begins!

We have had great experience with Mohammed for our rental property. Overall, the team has been responsive to our and tenants' communications.

Graystone was great to work with. They did not charge me anything until my property was rented. Mohammed followed up diligently until property was rented at a favorable price point. I’ll recommend Graystone/Mohammed to others as well.

I love sending referrals to Marylyn and other managers at Greystone. They are prompt with their follow ups, always help whomever that I've referred with expert professionalism. And I love getting the referral fees!

Looking for a management to rent my property. I checked with a couple of companies and none of them were as professional as Graystone. They really made this experience smooth and easy. They are knowledgeable about their business. Thank you Mohammed for the great service!

Mohammed from Graystone property management is detail oriented person and on top of thing all the time Really appreciate his dedicated work for managing our properties in Wesley Chapel

I have struggled with Saloni and other maintenance representatives in an ongoing g issue with air conditioning for over a year now. This latest issue has been going on for over a month with inside temperatures reach over 95 degrees. I beg for responses or updates on what is going on and am consistently met with silence for extended periods. Only for the response I eventually get to be essentially “we’re working on it, no update yet.” I don’t understand how any business can be okay subjecting their tenants to these sort of living conditions.

Muhammad did everything asked to get the home ready for me to move into. Thanks Graystone Property Management for helping me.

We have had an excellent experience with Gray Stone Property Management. All services from the initial consultation to listing the house to reviewing prospective tenants were done in a professional and prompt manner. In particular, Pritesh is amazing! He is very responsive and always available to answer any questions. I would recommend Gray Stone and Pritesh without reservation.

Very professional. Mohammed I recommend him very kind respectful and attentive with all the questions we had in the process. Excellent service

I had a great experience working with graystone property management, especially Pritesh. He was extremely helpful professional and even brought a sense of humor to the process which made everything much easier. He worked hard to get my house rented during a time.When there was a large amount of rental inventory on the market.I truly appreciated his dedication and communication throughout the entire process. I would highly recommend graystone property management to anyone looking to rent out their property and pretesh was exceptional to work with.

Graystone has been great to work with. Highly recommend. Mohammed is particularly sharp — responsive, follows through, and resolves issues without any hand-holding required.

Greystone is a very efficient property management company! My direct agent Mohammed, has been super helpful making sure the property stays occupied at market rent and handling our tenants’ needs in a timely manner. I would recommend.

I Must be honest about my experience. When I initially found out that I had to deal with an intermediary between me and the landlord, I was not very happy. Once I started interacting with my Property Manager, Pritesh, I was pleasantly surprised. He not only was knowledgeable about my renting the house I was interested in living, he was there for each and every step of the process. Pritesh is not only a professional in his position, but a very down to earth person who was truly committed to helping and caring about me and all my concerns. Thank you Pritesh and thank you Graystone for assig…

Valentina has been so helpful and has made every process as smooth as possible. Definitely recommend Valentina for anyone looking for a place

I loved the service Priteshh provided, super efficient and helpful, he made the experience really smooth.

We’ve had an excellent experience with our new property manager, Priteshh. He truly went above and beyond to help us get the new payment portal links figured out, and he was incredibly patient and responsive throughout the entire process. Communication has been clear, quick, and stress-free, which makes such a big difference as tenants. We are genuinely so glad our landlord made the switch to him—working with Priteshh has been a breath of fresh air. Highly recommend!

Mohammed has been a pleasure to work with. He was very helpful in helping getting some of the utilities set up. He was also helpful getting me the unit as timing was tricky.

Abhi was excellent, he was able to smooth transition. Very patient, very knowledgeable, understanding. Also sachi from accounting performed superbly. And lastly I have to mention Olivia , what an organised person , she is though and detailed oriented person What an excellent team!.

It’s been nothing but a pleasure working with the team at Graystone Realty! Especially working with our property manager Mohammed, he’s efficient, prompt, and knowledgeable, explaining in detail what the next steps are in the process. He cares about the clients, going above and beyond to make sure customers are taken care of and everything is going smoothly. It’s been the best experience we’ve had with a realty company, after owning five properties over 20 years. We’re very happy we chose Graystone Realty.

Extremely Poor Communication and Deposit Handling I’ve had a very frustrating experience with Graystone Property Management. It’s been over two months since I moved out, and I’m still waiting for the return of my security deposit. The only response I’ve received was a short note saying the owner used my deposit to “fix the house,” but when I asked for receipts or proof of these expenses, no one replied. I’ve sent multiple follow-ups over several weeks and still haven’t received any documentation or a proper explanation. The lack of transparency and responsiveness is extremely disappointing and…

Pritesh was amazing, he completely understood my situation and was able to get me my family home in just 7 days this process was flawlessly taken care of I couldn't have asked for a better leasing agent. God bless his family as he has blessed mine.

Hello, OMG when I tell you this company is phenomenal, I mean it’s PHENOMENAL!!!!!! Mohammed is awesome, he communicated with me through the entire process, if I was missing anything, he would communicate with me. Me & my family are extremely blessed to have met Mohammed through Greystone Property Management. I WILL be referring people to this company, hopefully it’s a Mohammed property lol. Thank you Mohammed you are blessed to be a blessing to me and my family.

It was a very easy to schedule the viewing and see the property. The property was well maintained .

I am very excited to have had found this property after weeks of searching for a new home for me and my two kids. Graystone is an amazing property management company. Abhi is my leasing manager and he is so supportive he made the move in process easy he kept communicating with me on the process. This property management company and Abhi make me feel like I have found my new home and family. I will recommend Graystone Property Management to all my family and friends.

We’ve had an excellent experience with Graystone property management company, and Ankush made onboarding seamless—especially with my account manager, Ritz. From day one, Ritz has been professional, responsive, and dedicated to keeping everything running smoothly. Communication is prompt, issues are resolved quickly, and payments are always on time. Ritz truly goes above and beyond for both property owners and tenants. Highly recommended!

We’ve had a very positive experience working with Saloni. The team is reliable, professional, and courteous. We appreciate their integrity and look forward to continuing our collaboration.

Excellent company and service!! First class team

We got in touch with GrayStone through a friend’s recommendation, and the experience has been excellent from the start. The staff shared a lot of helpful information about how renting out a property works, which made the process much easier to understand. Mohammed, my main point of contact, has been very good. He responded to all my questions and concerns. He was patient and thorough, and I truly appreciate his support. Highly recommend GrayStone for anyone looking for professional and reliable property management services!

Mohammed has been an excellent property manager. He's responsive, professional, and always quick to address any issues that come up. His communication is clear and timely. It’s been a pleasure working with him, and we truly appreciate his dedication.

As a tenant, Graystone makes it easy to submit any service repair orders through their online portal. Ayesha is polite, professional and helpful.

Saloni is a very easy person to work with explan everything in detail always answer the phone. And get thing done in a timely manner. A1

Excellent service and communication!” I’ve had a great experience with Saloni. She is very professional, responsive, and truly care about tenants. Maintenance requests are handled quickly, and they keep the property well-maintained.

I’ve had a wonderful experience especially thanks to Saloni. She is professional, kind, and incredibly responsive. Any questions or maintenance requests were handled promptly and with care. It’s clear that she truly values the tenants and works hard to keep everything running smoothly. Highly recommend working with Saloni!

One of the BEST reality companies I have ever rented from. I love the property & the community I live in. Definitely plan on being here for a long time or if they ever decide to sell me the property..lol

Ayesha Khan is my property manager and she is great excellent communicator. Super understanding and kind. Overall a great manager

Thank you for the smooth move in process. Really happy with my property management

Very good company to work with they are very helpful abhi,priti,Mohammed are awesome

We've been consistently impressed with this company! They are incredibly easy to deal with and exceptionally responsive to all our work order inquiries. We truly value their excellent service and look forward to building an even stronger relationship moving forward!

Thank you Graystone property management for your assistance , during the process and paper work Mohammed has been a really helpful and professional

I’m going to be honest, I gave 5 stars prior because they kept blowing me up at work asking me to do so. I’ve asked for simple things to be done. Remove the trash that was left from prior renovations. Wasn’t done. Remove old mattresses left from prior tenants. Wasn’t done. Now I’m dealing with a refrigerator that isn’t working (I called and told them) No one has came out. My AC has had issues twice!! First time no one came for 2 days (it was August in FLORIDA) luckily, my brother did a quick fix for the time being. AC repair man finally came and he told me he did what they paid for. It was goi…

Excellent service and outstanding customer services. Highly recommended

I had a wonderful experience working with Graystone Investment Group. As a first-time renter, I had so many questions and concerns, but Mohammed, our account manager, made the entire process easy, quick, and stress-free. He was incredibly patient with me, always available to answer my text and emails, and took the time to explain every detail thoroughly so I could feel confident in my decisions. What really stood out to me was how efficient everything was — from the first conversation to signing and completing the lease , the whole process was smooth and moved faster than I expected. Mohammed…

I live in a good location now. it easier for me to commute back-and-forth to work? I love how as far as with paying rent. It does help with your credit. is a very nice location and a quiet neighborhood The house is very well insulated and I like how they do their deliveries with AC filters and etc.

My family and I have moved and this property management company, by far has handled issues, concerns, grievances, and shown compassion to real life issues and has gone above and beyond reproach to take care of us as tenants. And mind you, I don’t normally give praise to property management companies, but I’ve dealt with many in my lifetime as client or contractor. Thanks again for everything Saloni. ❤️

I recently worked with Graystone Real Estate, Saloni was amazing. My daughter and I only had a month to move out, and Saloni did an amazing job working with us. She got us into a rental ASAP. She was very helpful and answered our questions promptly. I highly recommend Graystone and Saloni is the best. Thank you!!!

Jay is committed, positive, professional and a great person to talk to! He will make sure that the work is done and his clients and people are happy. Thanks for being Amazing!

I’ve had a great experience with this property management company. They are professional, responsive, and take care of issues quickly and efficiently. I feel confident knowing my property is in good hands. Highly recommend!

Marian kept me informed all throughout the process of obtaining a tenant for my rental. I can’t say enough about her quick response to my questions and her professionalism. Thanks

Mohamed was great he helped me from the moment I called in to see the property. He walked me through the whole process and was available any time I needed. All my paperwork was done within a week and my place is move in ready. It was cleaned and move in ready. Thank you again for the help and I love my new place.

Mohammed helped me through this process and he was super great . He always had great communication with me and did everything he could to help and answer all my questions. Thank you Mohammed for his hard work and we were able to get the house we really wanted . He made the process super easy and smooth for me and my family. Mohammed is a great worker and very hard worker . My respect to him .

Valentina is the best! She made my leasing experience with Graystone an absolute breeze. If I ever had an issue or trouble with something it was resolved within the day. She is very professional and kind, always had the answers to my questions and never kept me waiting. Super grateful to have had the privilege of having her guide me through the process. Graystone is lucky to have such a knowledgeable , professional, and helpful individual on their team. Thank you to Graystone, but especially Valentina!

Marilyn was amazing in both showing us the homes and answering all our questions at the office. Absolutely gotta give Jay his praise. He was my first point of contact and keep us in a positive mood along the way. I'm excited for this new journey. Thank you both so very much.

Graystone was a top performer in these areas: - prompt response to property inquiry and application - communicative and helpful - helped me quickly move into a home that fits all my needs and wants - continued communication after move in to ensure I was happy with the home - offered online inspection, maintenance requests, and all other needs Priti was specifically helpful and made this seamless!

The service was very good, thank you very much for everything.Mohammed My experience with Graystore was excellent. They offered me a service that is not offered everywhere. I am very grateful to them for all the good things they provided me. Thank you very much.

First of I’m going to say that Mohammed is the best. He’s patient and consideration to others is amazing. He’s made this process smooth and fast . Not to mention how he got me approved in a couple of days. He’s a man of his word and the best at it. Thank you to him and graystone. 20 outta 10

Im giving 4 stars due to it being an extremely long process (over a month) but once the approval finally came through it has been a smooth transaction. Graystone provided a concierge service for setting up all utilities which ive never experienced before but honestly it was a delightful experience! Thank you Mohammed for helping us find our new rental!

Piss poor communication! Was interested in a rental property in wesley chapel fl. that has been on the market 60+ days managed by Mohammed, we had put application and all necessary documents and some. 1 week goes by nothing, 2 weeks Mohammed was out sick for a few days, week 3 out sick again a few days. Finally after getting in touch with Mohammed, we were told we didn’t meet landlord’s criteria ( I call BS ) as wife and i make well more than the 3x the rent, he was trying to get a second security deposit or scam us out of a second deposit. So the following week i agreed to pay the extra depos…

Update: I appreciate Greystone reaching out to my response. However due to their multiple text emails and calls I had to block them due to harassment. Unfortunately they tried to bribe me by stating they would refund my application fees for all three of us in exchange for me removing my bad review of them. I refuse to do this because I feel that people need to know the truth. Stay away from these people!! I live in Florida... relocating to Tampa and I found a a house advertised for rent under Graystone on zillow.I applied and put down my application fee.....I was not told that there were se…

Significant improvements have been made as far as communication and willingness to work with us to resolve issues. I am much happier with how things have been going since they first took over management of our rental property. Edit: we were supposed to have a cabinet fixed because of a leak and no one told us that our kitchen was being ripped out until they started doing it. We haven’t had a sink or dishwasher for over a week and we haven’t received any indication of when we can use our kitchen again. We can’t cook anything because we’re unable to wash any dishes…this has been a mess.

I would never ever rent something from them. It's been 6 weeks and the place i moved into was horrible. It had fleas, no washer, leaming sink, and broken dishwasher. Still nothing is fixed.

Priti was so helpful with our fence & even solving problems as they arised.

Graystone has been a great experience. I have been renting here for 2 yrs. I have had a number of maintenance issues that Graystone has promptly resolved and corrected. Not bandaged. This has been refreshing. Especially when compared to my past experiences renting.

I would give them 0 stars if that were an option. Awful. The customer service is a -0/10. We’ve been renting with them for almost a year and had multiple issues. Ever since the hurricanes and us stating we are not renewing our lease when it’s up, we’ve had 0 things repaired. We have mold, a broken window, crumbling baseboards, a leak underneath our sink and much more that they have ignored. I have put in multiple maintenance requests and every time I call I get told I’ll get a call back and NEVER DO! I will NEVER rent from this company again. Absolutely awful. Stay away from this rental compan…

I've had tickets in for the mailbox and AC for over a week now. I text them about mold popping up they just want to if I'm going to renew my lease. The lease for a house with no AC, no screens so I can open my windows, no mailbox to receive my mail and they want to know if a $50 increase to my rent is OK. This company does not care about their tenants.

Great company especially working with Mohammed. Great communication and quick replies. My mind is at ease when he is on the case. Overall I'm glad I went with this company for my rental needs.

Switched property managers to Graystone - best decision. Marylyn has been absolutely amazing. Any question or concern she's there and very responsive. The whole team has been awesome, and they made this experience so much better for me. Thank you!!

I had the pleasure of working with Mohammed Shehzane from Graystone Real Estate, and I can confidently say that he exceeded all my expectations. From the very beginning, Mohammed demonstrated an exceptional level of professionalism and a genuine commitment to helping me find the perfect home for my family. His deep knowledge of the market, combined with his keen understanding of our needs, made the entire process smooth and stress-free. What stood out most was Mohammed’s unwavering dedication to providing top-notch customer service. He was always available to answer my questions, address my c…

Very nice

Mohammed with PROPERTY MANAGEMENT was very helpful and efficient assisting ny client with a rental property. Thank you for your professionalism

Valentina is a wonderful and understanding member to this team. She accomplished everything my husband and I needed to make our move to Florida. SHE IS AMAZING!

Mohammed has been great to work with. He is very responsive and always gets back to me.

Great experience working with mohammed, he really provided me with excellent service.

Graystone Management has been a great company to work with. They made the process of renting out my town home smooth and easy. Mohammed has been quick to respond, knowledgeable and always keeping me informed.

En Graystone property son muy atentos y serviciales.ayesha fue mi asistente y la verdad me ayudó en todo momento gracia Ayesha eres la mejor

Their entire team has been responsive to our needs in securing a rental home. They went to bat in securing a longer lease term with the owner and have responded quickly, so far, on moving in issues that have come up.

Mrs. Ayesha is so wonderful and a great asset to the management team. She has calmed me down, she listens, shes patient. She even handles duties in maintenance. She even lets my one year old daughter call her continuously if she has my phone. There are endless lists of positive things I can say about her. Thankyou for having her on your team. Without her i probably wouldn’t have been a tenant for this long. :)

I recently had the pleasure of leasing a property through Graystone Property Management, and I must say, the experience was exceptional from start to finish. my experience with Ayesha was outstanding. Ayesha's exceptional service and quick communication made the leasing process a positive and stress-free experience. I highly recommend both Graystone Property Management and Ayesha to anyone looking for a reliable and professional property leasing service.

I hav enjoyed working with the team thus far; the process has been seamless, and I don’t regret working with everyone. 🤍🤞🏾

My house is nice and everything that I live in but come on how long does it really take for somebody to come out for a leak from your tub that is just leaking all the way out into your patio from running your bath tub and having electricity outlets that don't work in your kitchen been having to use electricity cords just to keep my refrigerator running made a maintenance request last Monday and still haven't got back to hear about anyone coming out to fix it there's only so much I can do because I'm a single mother working 6 days a week myself trying to call graystone management everyday hopin…

A comfortable and safe place to live for myself and my family. Any work that needs to be done is complete in a timely fashion. The management takes my requests seriously and accommodates when need be. I am grateful for the opportunity to start over with a rental involving this management company with limited history behind me. They entrusted me with my word with being given a chance to show I am a trustworthy and reliable renter. Thank you! On February 25, 2025, I had an issue with the one year new air conditioning system that was making noises and wasn't working properly all of a sudden. I i…

Mohammad Shehzan is very helpful, responsive, and easy to work with! And professional guiding through the process with finding a tenant.

I had a decent experience with Graystone. Mohammed was very responsive and quick to answer questions. Was able to get my dream place thanks to him.