Greenacre Properties Inc Reviews

Our Property Manager Dawn Archambault has been the best we've had in our community (22 years). Organized, knowledgeable, dedicated and kind.

Greenacres has been an outstanding property management company to work with. Dawn Archambault, one of their Community Association Managers, is exceptional. She is highly professional, knowledgeable, responsive, and a pleasure to communicate with. Her expertise and dedication make a significant difference in ensuring communities are managed effectively and efficiently. I highly recommend Greenacres for any property management needs. Their commitment to excellent service and experienced team makes them a top choice for community and property management.

I've been very impressed with the service and professionalism provided by Valarie and the Greenacre team. One thing that stands out is Valarie's attention to detail and her willingness to be out on the property regularly, ensuring that things are being maintained to a high standard. Since she has taken over management of our community, I've noticed a significant improvement in the oversight and productivity of our on-site maintenance staff. The property is noticeably cleaner, better maintained, and overall has a more positive appearance as a result. It's clear that Valarie genuinely cares ab…

I have worked with more than half a dozen Community Association Managers (CAM) while serving on the Haven Bend Homeowners Association. Betty Matheus is, by far, the best CAM I have had the pleasure of working with. She is professional, responsive, and dedicated to serving our community. Greenacre is fortunate to have her as part of its organization.

I would like to recognize and thank Dawn Archambault for the outstanding work she does for the Waterleaf community. Dawn is always pleasant to converse with, highly professional, attentive to detail, and incredibly responsive to homeowners’ questions and concerns. Since hiring Green Acres and having Dawn serve as our Community Association Manager, our community has seen significant improvements. Her dedication, organization, and commitment to Waterleaf truly show in the day-to-day operations and overall appearance of our neighborhood. Dawn is a tremendous asset to our community, and we since…

Janel Garcia is a true gem! She is professional hard working and an all around joy! Love this company!

As an HOA Board President, I’ve had the opportunity to work closely with several management companies over the years—and I can say without hesitation that Dawn Archambault has been exceptional. Since she came on board, our community has experienced a complete turnaround. The difference is truly night and day compared to our previous management company. Communication is clear and consistent, issues are addressed promptly, and there is a level of organization and accountability that was previously missing. Dawn brings professionalism, leadership, and a genuine commitment to the success of the …

I have worked with Dawn Archambault and Greenacre Properties for many years, and my experience has always been excellent. Dawn is professional, responsive, organized, and very easy to communicate with. She genuinely cares about the communities she manages and works hard to keep projects moving in the right direction. Greenacre Properties has always been a pleasure to work with, and I highly recommend them.

As an HOA board member I’ve had the pleasure of working with Dawn Archambault as our CAM for several years. She is very knowledgeable, attentive, organized and always responds timely. She and Greenacre Properties has been an asset for our community.

After living through 5 more years of Jeff D'Amours, our neighborhood has finally sent them packing. A fried duck could actually do a better job than he did. Our neighborhood website which is supposed to contain ALL documents from meetings (required by Florida law) is basically empty. The responses from Jeff with any questions or concerns were always met with very short and rude replies. Never once did I or my wife actually receive a professional reply. I had never met him in person, but from his replies I always figured he was some 20-40 year old on a power trip. Then I saw him in person and r…

Westfall Roofing was hired to make some repairs in a property that Greenacre managed. From the beginning, Dawn was excellent to work with and provided us with all the information for her customer. I would recommend Greenacre Properties and Dawn for all of your property management needs.

It's a pleasure to work with Greenacre Properties. I appreciate the extra care they give us homeowners, & keeping us informed regarding our community. Kimberly is great to work with!

I own many properties in different subdivisions and I just want to let people should know that Greenacre Properties is the WORST company that handle HOAs for Andalucia Property that I am currently own. I have been paying my quarterly HOA fees of amount $995 ON TIME on the last 3 years and NEVER LATE. On April 01, 2025. My bank supposedly to send out the check automatically as I set up with BillPay with BOA. According to my bank, the app had some glitches or errors which accidentally cancelled all my automatic BillPay that was setup. I didn’t know errors been occurred and the HOA check for…

Having the partnership of Dawn Archambault with our HOA makes things very easy. She is a great help.

Our community is managed by Greenacre Properties. We have a sincere appreciation for our property manager, Dawn Archambault! She has been absolutely invaluable in our efforts to improve and update our community. Dawn's guidance and support have been essential and we truly could not have achieved our progress without her many years of expertise. Dawn has fostered an excellent working relationship with our Board Members. We consistently work together effectively as a team to address community needs and accomplish our goals. We are incredibly fortunate to have her managing our community. …

I am currently the president of the Oaks at Valrico HOA. If your HOA decides for Greenacre to be your management company, I would strongly advise to ask for Dawn Archambault to be your community manager. This HOA has used a couple of other management companies. This HOA was assigned Dawn as this HOA's manager, and she has been the best manager we have ever had. This HOA now runs like a well oiled machine.

I am the treasurer of Pimlico HOA and have been extremely happy with Greenacre Properties since they took over our account. They are doing a great job transitioning us from another management company. They have met our expectations and continue to provide excellent service and education. Our account manager Tiffany Sullivan and accounting supervisor Ixora are the best along with the rest of the support team at Greenacre. Thank you, Alan Jones

Greenacre Properties is doing a fine job in managing our community. I say this specifically due the the leadership that we have been provided by our awesome CAM, Dawn Archambault. Her knowledge and guidance have been invaluable. She has been a breath of fresh air. Thank you for sending this amazing woman to our community! Our community has gone through some very challenging times this past year and have thrived in spite of those challenges due to excellent teamwork led by our CAM, Dawn Archambault. Dawn is quick to respond to both board challenges and homeowner needs. She is a tremendous asse…

Greenacre Properties, Inc. is the Property Management company for our community, Cross Creek at Summertree Homeowners Association, Inc. As a new Board member, I would like to acknowledge Kimberly Pennington (CAM) and other members of the Greenacre team for their GREAT support as I become acclimated to their accounting system(s) and their educational opportunities. Shout out to Deb Smith, Karen Kalberer, Ixora Horney, Lizzie Callaway and Rachel Wilton for all of your help and enduring all of my questions. I appreciate Kim and the team for all that they have done to help me! Thanks again for …

I’ve had nothing but positive experiences. Dawn is always incredibly responsive, professional, and follows through on everything she says she’ll do. Communication is prompt, questions are answered quickly, and tasks are handled efficiently and in a timely manner. It’s clear she genuinely cares about providing excellent service and making sure things are done right. I highly recommend her to anyone looking for someone who is dependable, organized, and easy to work with!

I've been a client and satisfied tenant of GreenAcre Properties for Just over 2 years. Every employee I've had an interaction with, from the lawn care associates, to the allotted general contractor, to the office manager, are always respectful and on point. 🌟 I highly recommend this company. There are no loopholes, Everything is upfront. ♊️ 👬

I recently moved into a community managed by Green Acre and had a question to which I called and had the pleasure of speaking to Janel or Yanel, not sure how her name was spelled but she was very friendly and answered all my questions and directed me to the right people to best assist me. I've only needed to contact them the once but she made a very great impression.

Dawn Archambault, is great to work with, there is no waiting one from responses from her. She makes things happen quick and gets things done.

Excellent experience with Dawn. She is easy to talk to, professional, and always responsive when questions or concerns arise. Communication is prompt, and they genuinely seem to care about helping residents. I appreciate their willingness to listen and provide solutions quickly. Highly recommended!

The Greenacre staff members are friendly & professional. Jeanette Wilson is always helpful and assists with all of my questions. I would recommend them for any community looking for great management services.

Valerie is our new property manager here at Bayshore Trace Condominium located on beautiful Bayshore Boulevard. Absolutely the best Property Manager we have ever had! :-) Valerie came in as a pro and has continued to exceed any of our expectations for things that need to be not only reviewed, course action taken, and completion all within a short matter of time. Valerie came in as a result of at least four managers we've had here in the last couple of years and we are just so beyond happy with what she has accomplished in the short time she's been here. She is the best of the best and we thank…

This is hands-down, the worst property management firm your community could possibly hire. If there was an option to give them zero stars, I would do so. They are completely unresponsive, disorganized, and lack basic communication skills. Their web portal is not intuitive or user-friendly. The management of the company is aloof at best, and disingenuous liars are worse. They will send you emails and Intentionally neglect to attach documents referenced in their emails. Savannah Stoller specifically is a subpar employee. She is consistently non-responsive, and on the rare occasion when she doe…

The Worst customer service ever. Takes days or a week to response. Over paying in HOA Fees. i’m pretty sure they’re pocketing half of the money they collecting every year. They answer emails, phones call not emails. Please do better.

I have this company as my HOA. The biggest problem they have is with their online payment system. I pay everything online. Payments over the phone and in person are always a last resort for me if I have problems with online payments. After all, we are in the 21st century, not the 80's. Every year that I pay my HOA dues online, I have issues. At the beginning in 2021 There was no issue but then their system started breaking and a few years after that, trying to pay online I had issues, error messages etc... So I ended up having to pay over the phone. This year they changed their billing sys…

Dawn Archambault is an exceptional Community Association Manager and truly deserves a 5-star review. Since joining the landscape committee at Twin Lakes, I’ve had the pleasure of working closely with her and have been consistently impressed by her professionalism, organization, and dedication. What stands out most is her excellent communication. Dawn does a fantastic job keeping everyone informed and up to date, which makes collaboration smooth and effective. She is proactive, responsive, and genuinely invested in the community’s success. It’s a pleasure working with someone so committed and…

I had a great experience working with Marissa Harrison. She was incredibly helpful and always made herself available when needed. Her friendly and approachable demeanor made everything feel easy and stress-free. It’s clear she truly cares about providing excellent service. Highly recommend!

Dawn Archambault, the CAM with Greenacre Properties is great. She has worked with our HOA for several years and we are very pleased with her ability to get things done. She responds quickly to emails and handles everything we throw at her plus she has a great personality. We are lucky to have her as our CAM.

This was my very first home and I couldn't have found a more perfect spot. The community was so welcoming when I first moved in and have been the most helpful people in the world. I really loved the peacefulness this neighborhood brought to me, it always felt so good to come home :)

Greenacres is by far the best property management company that I have ever dealt with. Thank you greenacres for everything you have done for me in the past 15 years.

They take your account hostage and send you to collections even if you want to pay.

I am the original home owner since 1989, my first time putting in a request for approval on my home, I must advise I received extreamly quick replies on all my email documentation, thank you GREENACRE properties inc. Myron c. Rosenstein

I absolutely love living here! The apartment/condo is extremely secure, giving me complete peace of mind. It’s conveniently located in the city center, making everything easily accessible. The facilities are excellent and well-maintained, from the pool to the common areas. What really makes this place special are the friendly neighbors who create a welcoming and community-oriented atmosphere. Highly recommend for anyone looking for a safe, convenient, and enjoyable place to live!

Savannah is great to work with. She treats you with the upmost respect and tries her best to get the job complete in a timely manner.

I've been reaching out to them for about a month to fix an issue and gotten zero response. They had me remove solar lights that lit up the pathway so we could see better. Sent them a picture showing it was completed and zero response just another letter like they didn't see the email. In their email and letter they discuss maintaining high standards in the community. I asked about a palm tree that was out front of my home they ripped out one day and never replaced. Its an eyesore and my property value went down. I asked them to replace the palm tree 25x and have yet to get a response. C…

Absolutely terrible! We have a neighbor who is disabled after a bad car wreck, and can hardly walk. For months he has been trying to get a handicapped spot (he has the tag) or even just an assigned spot so he can park close to his unit. Nothing. I now park far away so he can use my assigned spot. All it takes is to paint a number on one of the many visitor spots close by. Takes 5 minutes. They took over our complex months ago and still have the old recording from the prior company, so trying to get emergency after hours support or security on the phone is impossible. The communication is terri…

I requested a payment document and it was sent quickly

My experience has been extremely negative due to the contracted parking enforcement company. Despite clearly displaying valid parking passes, I continue to receive violation notices. This is not an isolated incident — it is a pattern of harassment. The enforcement company places adhesive stickers on vehicles, which are difficult to remove, damage property, and obstruct visibility, making it unsafe to drive. This creates liability for both the HOA and their contractor. What makes this worse is that these so-called violations are not legitimate. The City of Tampa Parking Division does not issu…

Dawn is the best! She went above and beyond to make sure my questions were answered.

I have to admit that this is one of the best experiences I’ve ever had with an HOA company. This company is friendly and very understanding and communicate very well. Dawn Archambault Is the representative that helped me out in a professional manner. I think all communities should be using this company and representatives such as Dawn Archambault.

My experience with this HOA has been extremely frustrating. Communication is inconsistent, and instead of addressing concerns professionally, their approach often left me feeling harassed and singled out. Repeated notices and abrupt messages were sent without clear explanations, which made the situation even more stressful. Instead of creating a civil environment for you to express your concerns they rather threaten you with their legal council. Issues that should have been simple to resolve dragged on, and getting straightforward answers required constant follow-up. For the amount residents …

Property Manager Kimberly Pennington has been a major asset to Deerfield Estates’s new Board. Her research and responses have been prompt and most needed to get this Board moving in the right direction,

Filling out all appropriate info is key they will guide you in all areas Savannah at the greenacre team were easy and great to deal with

This is the worst property management company in Florida. For a first time offense I was fined $1000, then when I try to pay my fine in their online portal, suddenly I’m mysteriously blocked from making payments!? Communication is poor, employees are rude and incompetent. This company is part of the problems plaguing Florida homeowners!

Greenacres sent me a note in reference to a sign in my yard. I had my driveway redone (already under contract before the moratorium was announced. Company came, did good work and was asked by neighbors who did the work. Left sign up one day past the work being completed and was given a non-compliance notice. Contacted the company and quickly resolved notice immediately. Greenacre POC was responsive. All good now.

Reached out last year asking for an explanation of fees and got no answer...... fast forward to this year and they put a lien on my property for over 5k without contacting me back....These people are scum of the earth.

Awful management company that charged maximum fines to residents and lacked communication.

It the worst staff I ever have to ask something and nobody can answer a question

I'm very happy with this company because they were able to address a very uncomfortable issue I had with a neighbor and his lawn behind his property. Communication with Dawn was excellent and very efficient. Thank you again.

Erica was very helpful with my request and responded immediately to my situation. Thank you, James M. Joyer

I live in Starkey Ranch and recently sent an email to our property manager, Stephanie T. I never received a response until multiple follow-ups on my part and when I finally did, it was curt and abrupt and never addressed any of the concerns. The response was two words! Multiple residents have expressed similar concerns regarding a general lack of communication and response from Stephanie. In addition, our board members are unreachable and it appears great lengths are taken to shield them from escalations/complaints with no contact information available. But I suppose that's a larger, sepa…

Kim has always been very cordial and responsive to my needs. Thanks again Kim!!

Very understanding, attentive staff that replies quickly to concerns, needs or problems. Highly recommend.

I feel as a resident that Greenacre property need to be more caring with the residents. Office staffs seem a bit rude when you call or email. Things do not get done on a timely matter. They act like your concerns are not important to them . They give you rude answers and take there time to fix anything. I’m having an issue with receiving my mail because the main box where they post man deliveres the mail is broken so they can’t deliver the mail in our mail box and I reached out to the association office and I get a rude email that i have to pick up my mail in the post office until it gets fixe…

Most difficult business I have ever dealt with. Every 6 months I have to change my password because they can’t find my account. Constant problems with auto pay. When you call and try and get help it is aggravating. Very rude staff. They just say “it’s online” and don’t want to help you get things straightened out in a timely manner. This month it took 5 phone calls and 4 different people to get the payment taken care of (and this was after I insisted that it be handled immediately) Would not recommend them to anyone

The communication was acceptable. It seems that Greenacres has handled my concern properly. That’s all I can ask for.

Dawn is excellent to work with. Very responsive And professional.

In addition to their fantastic clubhouse, Greenacre Properties is doing a fantastic job supporting our Highland Park community. I have been throwing parties here for ten years, and I am looking forward to my next event in the fall.

Greenacre Properties makes life easier with their quick responses and readily availability to answer questions or help out.

Excellent and same-day service! Our lawn needed maintenance and they showed up the same day to take care of it! Service is speedy and we are pleased!

Have had a wonderful experience working with this company. They understood my situation and was willing to work with me. I was pleasantly surprised as how they made me feel relieved and not stressed out.

I received a violation letter sent by the HOA. I then received a certified letter the very next day. This has never happened before and felt it a bit overkill. Give a person a chance to correct the violation before you spend money to send them a certified letter. I contacted Green Acres and spoke to Rachel who was less then cordial who stated that it was policy. I advised I have never gotten a certified letter with the first one before and she just asked if I corrected it. I advised I had not and that I had just gotten the letter and that had already emailed the person. I don’t mind deal…

Still no word back from the “property manager” Dawn A. We called and spoke with GAP and our concerns were dismissed and pushed back to Dawn.

The landscapers, Duval landscape maintenance, hired for these townhomes continuously blow dirt, dust, and debris all over the entryways and onto residents' cars — and then just leave it there. Residents have witnessed them doing this and even asked them directly to clean it up, yet they still walk away and leave the mess behind. It feels intentional and completely disrespectful. This has been happening repeatedly, and despite multiple complaints to the management company, nothing has been done to correct the issue. If these workers are unwilling to do their jobs properly, they should be rep…

Our HOA has used Greenacre since late 2023 and we are very pleased with our current community manager Dawn Archambault. She is very professional, capable, and responsive. Dawn is a great asset to Greenacre and to our community.

My experiences in working with Dawn Archambault have always been very professional. Her responses to my requests are always on time and thorough. In over 40 years of working with various Property Managers, I rate Dawn as the best I have seen. I look forward to continuing to work with Dawn.

Dawn Archambault is representing our HOA and is accommodating all of our needs and requests. Her and her team are top shelf and we at Cumberland Manors are fortunate to have her representingand managing our community.

Dawn is very knowledgeable and responsive!

I, like others, do not understand how they have such high ratings when they do not answer their phone or return emails in a timely fashion. It takes multiple times to get anything done and anyone on the phone. Now I realize they also do not read messages sent to them about things needing to be repaired in the community portal. I had a fence to be repaired in March or April, and I replaced it. I just got a notice stating it is being sent to the fining committee; this should be closed in April. However, I do not see anywhere anyone acknowledged this message with the attached picture. I will reac…

Dawn Archambault is hard working, efficient, and her guidance is always on target. We had so many repairs when she came on board, any other property manager would've quit but Dawn guided us through all of them as well as an assessment and our insurance doubling. It is a pleasure working with you.

I very much appreciate the assistance today from Erica in the accounting department, who made my transaction so much easier. Thanks again.

Just want to Thank both Desirae & Renee for their Professionalism, Support and Understanding concerning my Acct with Greenacre Properties, Inc. As soon as I e-mailed a concern about my Acct I rec'd a response back resolving the issue. That's what I call 5 Star 2nd to None Excellence. Thank You and Keep Up The Great Job!