Leland Management Reviews

This is the worst management company I have ever dealt with. They refuse to respond. They refuse to account for funds.They will not forward account ledgers, they are rude and are NOT beneficial to the owners of the community. You seriously need to think twice before employing them as you HOA.

I have been in the board of directors for 4 years in the tampa community and dealing with leland is a nightmare - the community manager lisa dixon doesn’t respond to owners emails, she does the minimum work needed, she doesn’t care about cost reduction (if it was for her approve all costs), bends the policies as necessary each year,- she is unprofessional and does as she pleases - is ashamed to even have her - i contacted the main leland office several times last year and no one called me back - do not get this unprofessional company to handle your community - that woman is a nightmare

Angela Estellette manages our community and there multiple issues that have not been addressed for over 2 years now . I’ve sent multiple emails and nothing is ever done. Would not recommend this company. They have made our neighborhood a very unpleasant place to live . Can’t believe there in business still. Update: They replaced Angela with Kimberly Vetzel and has not gotten any better. Stay clear of them. The good reviews that are posted on here are fake reviews from fake profiles.

The team at the office are friendly and inviting.

Lazy managers no help.

Worst service I’ve experienced. I have sent two separate money orders for my pool key fob, and both were somehow “not received,” yet I’m being told to send a third payment. I even notified Shelby Moyer in advance to let her know the payment was on the way and never received any acknowledgment or follow-up. I will not be paying for a third money order due to repeated internal handling issues. It is unreasonable to expect residents to continue resending payments because they were not properly processed. Communication has also been extremely poor. I emailed three separate times requesting an up…

despite several calls and emails , company failed to provide required documents. calls were answered by someone who must also have been operating a daycare, with screaming children in background.

It makes it extremely unpleasant to live in our community. They treat you as if you don’t own your own home, they do.

Super unprofessional management company in my opinion

HORRIBLE experience. Basically abandoned community, never responded to concerns. Never addresses concerns. HORRIBLE!!!!

This organization is terrible....their website crashes right before payments are due, takes them multiple days to fix it, then they still apply late fees. Impossible to get ahold of anyone. Extra fees for recurring payments. Awful.

This company is horrible!! Angela is also horrible my ceiling is leaking in my bedroom or a 3 year old building and she leaves to go on vacation and leave me on hold!! Meanwhile raises our rates we have no pool no clubhouse no real common area! No landscaping she skipped last years landscaping and kept the money I’m sure! So very disappointing!! Oh and everyone parks where they want on the sidewalks the grass and wrong way parking on both sides!! But only selective residents get to do that others get towed! Very descriminating company and people! Time to get an attorney I believe!! We need to…