McKibbon Hospitality Reviews

Avoid hotels managed by this group. The primary management philosophy appears to be to squeeze any sense of hospitality or customer service out of the accommodation in the name of greed. The Courtyard Marriott in Santa Rosa Beach is run down, clearly suffers from disinvestment and in place of bottled water to take to the room they offer a water station at check in. Of course, rather than calling it the greedy corporate nonsense it is they claim it’s to preserve the environment; except their solution, rather then offer you say, more sustainable boxed water rather than plastic, is to set up a w…

I stayed at their Holiday Inn Express in Savannah, GA. It has BED BUGS!! We stayed in room 327 from 12/19-12/22. Morning of checkout, we found bed bugs in our room. We immediately notified the manager, Dakisha, who said she could not do anything for us (besides an $50 credit which covered one night of parking, and trash bags to transport our contaminated luggage, thanks) until a bug inspector comes out and confirms it is bed bugs. On morning 12/22, we were told that the inspector was en route. Two days later on Christmas Eve after lots of back and forth and miscommunication, they finally claim…