Park at Lake Magdalene Apartments & Townhomes Reviews

Dyamind was incredibly helpful and communicative throughout the entire process!

Jessica is amazing! She made the leasing and move in process incredibly easy and I’m grateful for all of her help. The apartment is great and the staff has been incredibly attentive to anything I have needed.

I wanted to thank our maintenance team, Antonio and Angel! They are always there as soon as possible to help me, and they always ask how my baby and husband are doing, which shows that they genuinely care about the people in our community. Thank you, friends! ¡Gracias, amigos! ❤️

Francisco is our handy man in our complex and he is always very courteous and knowledgeable. Francisco always goes above and beyond when ever we need things done around our apartment. Glad to have Francisco

Francisco just came by and fixed my AC problems in moments. He's always positive, friendly, and professional. Thank you, Francisco!

I had an amazing experience! Jessica was incredibly patient, kind, and took the time to answer all of my questions. Their knowledge and professionalism made the whole process easy and stress-free. I truly appreciated how helpful and understanding they were. Excellent customer service —I highly recommend Jessica if you plan on moving in she will make everything very easy and simple . She’s truly the best and was so patient with my girls . Thank you so much Jessica 10/10 experience !

Thank you jessica for doing my move-in! You are the best! I love living and working here

This place is a nightmare. We have been dealing with terrible plumbing issues that have been constant for years. There is one bathroom in our apartment and at least once a month the buildings pipes get clogged and backed up causing the toilet to be unable to flush. The pipes lead to the outside of the building where a pool of sewage water builds up making everything around the building smell terrible. We have gone to the main office to discuss this matter and are simply told to fill out the maintenance report online. When we do no one shows up for days and when someone does show up they fix it…

Hasan in maintenance was very knowledgeable and helpful

Antonio is one of your best at Park at Lake Magdalene. Every task that has been given to him regarding my apartment has been done same day and with quality. He is always courteous, friendly and helpful, making sure you are satisfied with the work done. He represents your organization very professionally. Glad he is part of your staff!

Hasan, plumber at Harbor Place Apartment Homes came to fix the leak from my toilet tank and did a superb job. The leaking stopped.

Been here a few years now. These guys are good people. I managers are good and I love the maintenance staff! good people who deserve respect for what they do to keep this place working.

Gracias Francisco! Por poner la lámpara de la cocina, arreglar el lavabo y además con paciencia arreglar también el ventilador del dormitorio. Sobre todo hacerlo con diligencia. Esa es la asistencia que uno valora mucho.

John , like I said that He’s great for fixing done .

Don’t move here!!! Left in 2024(best thing I’ve ever done). I paid on time everytime. Also they charged me an extra months rent upon move out even though lease was up and gave proper notice! Dealt with constant problems to include AC issues, rats, cock roaches, truck having a window smashed, loud music and weed smell all the time, slow maintenance, mold. All in all a terrible place to move!!!!

I’ve been living in this condominium for 2 years, and the conditions have been very disappointing. There is trash everywhere, the stair areas are constantly dirty, and there has even been feces on the floors. In 2 years, they have only cleaned properly once. At the same time, management is constantly requesting apartment inspections, but they do not maintain the common areas properly. The pool is sometimes closed without notice, and I have never been given access to the amenities area. It was also closed for a very long time. For the amount residents pay, the maintenance and management of t…

Elizabeth and Briana are so amazing to work with at Tuscan there sweet personality’s make it such a positive and laid back place love coming on property for there pest control needs there very professional and outgoing to fix any problems a resident may have always hate having to leave Your friendly neighborhood pest control man 🪳

Terrible experience living here. Multiple neighbors have dogs who bark constantly and don’t pick up after them, landscaping shows up three times a week (to mow brown grass) so it’s always noisy, neighbors leave their garbage bags in the hallway which has resulted in a roach infestation, my car was involved in a hit and run while parked in a spot outside my place. Morgan Properties in general has whack visitor parking policy where a guest can only park in the handful of inconveniently located visitor spots for 5 days or else they’ll be towed. You can get a 14 day pass but then it can’t be …

El compañero de mantenimiento francisco domingues me siento muy satisfecho y agradecido por el buen trabajo realizado de el loqueo de la tubería d agua caliente ya que ka dolió perfectamente y también pudo arreglar el aire que estaba teniendo problemas hace ta mucho tiempo gracias a su colaboración todo quedo como nuevo

Francisco has fixed many things in our townhouse since we’ve have been here. He is so nice and gets the job done in a timely manner. Today he switched out our dryer and I am so thankful.

Francisco is wonderful!!! He’s helped fix multiple leaks throughout our home. He’s always very friendly, and efficient!

Maintenance team are amazing !!!!

Francisco from maintenance was great! he came to address an issue with my AC and worked to get it fixed ASAP! . he provided a temporary ac in the meantime to make sure we were comfortable!

BROKEN POOL- OFF LIMITS! DON’T LIVE HERE! 2026 Cockroaches, and loud neighbors! It’s March 24 2026, I moved here in January and the pool remains OFF limits because one of the walls is unsafe. This week the ladies in the office told us they can take AS LONG AS THEY WANT TO FIX IT, meaning they’re not going to! It’s FALSE ADVERTISING! Pool is off limits and the lovely billiards room is also OFF LIMITS. False advertising AGAIN. They should be sued for false advertising. There’s definitely cockroaches I have found 3 in my apartment since I moved in, they have done nothing about the complaint. Tena…

I have lived here for almost a year. The manager, Jerry Grey is friendly and most helpful. Most of the time if I have questions I see Dyamind Marquez. She is most helpful and kind . Always greets me with a smile and ready to help with my concerns. I don't mind going to the office as they never "brush" me off but are happy to help if they can . I have renewed my lease

Jhon from maintenance was here in my apt 1F, working in a maintenance order, he did great job, and quick, his professional and organized 5 start....

La estructura física es un poco vieja, solo tiene una piscina para todo el condominio. Sin embargo puedo decir que es limpio y agradable, el personal en su mayoría es servicial y atento. La gente de mantenimiento que me ha atendido lo ha hecho muy bien y en las oficinas me atendió Jessica de la mejor manera. Las áreas verdes estan muy bien cuidadas.

Not the worst place to live, but definitely room for improvement - specifically communication from the office and groundskeeping. As another person mentioned, we get A LOT of 24 hr notices (not always a full 24 hr notice but they have gotten better), and half of the time no one shows up and you don't hear anything about it from the office. The grounds could be kept cleaner, granted you can't control if people litter, but I always see a ton of cigarette butts in the stairwell and trash left from people who linger in the stairwell which will sit there for days on end until it gets cleared. Par…

Mi mejor técnico. Gracias José, que todos puedan disfrutar de tu maravillosa experiencia

DONT MOVE HERE!!! Unless you want to pay 1500 plus for a roach infested single bedroom, old appliances, a 20 year old ac unit that will bring your electric bill to 280 and some of the slowest maintenance response times I've ever experienced, management has no idea how to run this place.

Angel was very nice and respectful. I am very grateful for his service.

Angel did excellent in servicing my maintenance request. Was knowledgeable and very efficient.

The maintenance team here is amazing! Francisco is always there to help me ASAP and does it with a smile. He greets my kids and doesn’t mind them watching him work. He’s a star employee that I’m always glad to see when he shows up! I know things are gonna get fixed with a great attitude. 😍

Francisco came to fix a plumbing issue I was having. He did an excellent job making sure he found the actual cause of the problem and addressed all my concerns.

After living at this property for two years without any issues, I am extremely disappointed with how my tenancy was handled at the very end. I personally went to the clubhouse, spoke directly with Elizabeth, and signed paperwork confirming that all move-out arrangements were completed correctly. Despite this, management later claimed that my move-out date was different and unilaterally extended it at their convenience, which resulted in additional charges that should never have existed. They also attempted to say that I did not provide proper 60-day notice, which is simply not true. I follow…

I spoke with Dyamind about a issue I was having in my apartment. Diamond was so sweet and polite. Diamond listened to my concerns and assured me my issue woukd be personally handled. Give that girl a BONUS!

Adrianna in the office has always been very helpful and tries her best to make residents happy! I appreciate her! Everything else about this complex is very frustrating. Trash is always overflowing into the roads. Barely any visitor spots for 10+ building's. The majority of noise complaints are not taken seriously. Pool was closed for months and community spaces are not maintained. I do not feel valued as a resident of this complex. I was told we needed an entirely new bathtub/shower and to be expecting a call asap. This was months ago and nothing ever came of that - we still have shower tiles…

Very nice, replaced the microwave tray and 2 burners on the stove.

Francisco from maintenance is wonderful!! He always knows what to do to fix the problem and take care of the residents..

Francisco came took care of our ac quick and efficient was polite and courteous as always!

Muy contento con el trabajo, gracias John

Great living here, everyone is helpful and professional. Aeishia is kind and knowledgeable. Maintenance is also professional , very good especially Francisco and Ron Thanks!

francisco is amazing!! he is so quick with emergency requests and always so sweet.

Estoy muy satisfecha con el trabajo de John

Since day one I moved here john has done a exceptional job and is a very nice guy

Excelente servicio de mantenimiento ,todo el equipo especialmente el señor Francisco

Did a great job

THANK YOU DYAMIND FOR ALL YOU DO! I Love living here 🌻

This place is great, most attentive maintenance staff, Francisco came in fixed our AC and a leak within 30 minutes. Very friendly management staff too, Very walkable community, our dog’s lost about 2 to 3 pounds since we moved here just from all the walking we’ve been doing.

Muy buena atención de mantenimiento vienen rápido y son efientes francisco es el que siempre me a tocado y muy buena atención gracias por ser tan profesional

Thank you dyamind for the resident events. It is great social and fun.

Worst place ever. Office was not helpful one bit. Living conditions went against the lease agreement. Glad I don’t live here. And they barely have visitors parking

En realidad hemos tenido malas experiencias.Te cobran el agua por formula gastes o no gastes) siempre te cobran por cada persona que vive en el apartamento hay plagas de cucarachas y los apartamentos estan en mal estado.tengan en cuenta si te dicen 1800 es que vas a pagar 2300 aclarando solo es nuestra experiencia también existen empleados locales que son muy amables.

Thank you Dyamind for helping me set up the codes for the amenities. You have bern very helpful.

Me gustó mucho el lugar y la atención de Naisha fue impecable , amable , muy profesional , quedamos muy satisfechos con el lugar y con la atención , nos gustaría rentarnos aquí

Thank you so much Dyamind for all the help you have been in the process of looking for a new apartment! Park at lake Magdalene is a very beautiful complex with amazing amenities like a pool and gym. I especially love that they are pet friendly.

Hoy fui a esta comunidad y fui atendido por Naisha, antes de nada muchas gracias a ella por su paciencia y su profesionalidad. Nos encantó el lugar y todo se ve bien confortable planeamos mudarnos pronto, una ves más gracias Naisha.

I was here for 2 years recently moved because of my job. All in all, I liked the community. It was quiet less than 10 minutes away from everywhere, and i didn't really have issues with management. Every time I would put in a request they would normally go the same day or early the next day l. For the age of the apartment, the structure was really good, felt safe after every hurricane besides not having power which is normal but no flooding what so ever. I think people have to understand this community is really old and there is only so much that you can do to it and I felt management do what t…

DONT MOVE HERE! One of the worst experiences I’ve ever had in an apartment complex. They all suck from management to staff to maintenance, this apartments are gross and old. Roach infested and they don’t care to fix it, maintenance guys don’t know what they’re doing or they’re just lazy doing the bare minimum or doing a really bad job by just painting everything over as fixing the problem! I hate this place they made it seem so perfect when you move in. They can more honest but whatever makes more money huh this apartments are extremely overpriced based on their conditions.

I recently moved in, and I absolutely love it here! The community is peaceful, well-maintained, and has everything I need. I especially want to give a huge shoutout to the leasing agents Dyamind, Lexis, and Naisha. They’ve all been incredibly kind, helpful, and made my move-in process smooth and welcoming. I haven’t had any issues with pests at all. I keep my space clean and haven’t seen a single one. Everything has been great so far, and I honestly would recommend living here to anyone looking for a comfortable and friendly place to call home!

I've lived at Tuscany Pointe for several years. There have been some reviews about trash loud music and insects. It is not easy to control the actions and cleanliness of tenants in a complex with 300 units. For the last several months the management team and maintnance has stepped up efforts to address issues and complaints in a timely manner and conditions are continually improving. Special thanks Adrianna.

If I could break my lease today, I would. This place is a nightmare. The A/C breaks down almost every 3 days, and management takes forever to fix anything. The apartments are old, roach-infested, and way overpriced for what you’re getting. There’s also a shady tow truck company constantly circling the lot, just waiting for any excuse to tow your car. On top of that, a lot of residents here drive EVs, but the complex refuses to install even a few basic, affordable EV chargers. It’s 2025 and they’re still stuck in the past. I wouldn’t recommend this place to anyone. It’s all stress, no comfort…

Me ha gustado vivir alli, bonito lugar, he tenido muy buena experiencia, pero en lo UNICO QUE NO FUNCIONA, es el SUPERVISOR DE MANTENIMIENTO Y OTRO DE LOS TRABAJADORES, también un Cubano, esos dos son irresponsibles, reciben las solicitud de Servicio y sin hacer su trabajo, envían el comunicado que ya fue hecho el trabajo y no es cierto, llevo 2 semanas pidiendo el arreglo de algo tan sencillo como retirar una goma Rota en la platina de la puerta de entrada al apto y no hacen nada, solo hay 2 senores de mantenimiento que SI HACEN SU TRABAJO, el Señor Angel y el Señor Antonio, muy responsables …

Just saw a video of swarming termites and it reminded me of my time living here. Did the front office finally tent the buildings or what? I would find piles of termite wings on the windowsill and under the bathroom counter. The front was like “they are swarming, there’s nothing we can do” I should have called an attorney.

Horrible place to live at these maintenance people don’t ever fix anything it’s always them coming up with shit to “fix” something. My balcony has been with nails sticking up and with floor boards not secured correctly in the balcony which is hazardous because someone can fall through at any moment and I’ve been asking them to fix it and putting in multiple orders all they do is close the order and never come. The manager at this place is super unprofessional and never gets any conflicts solved. A maintenance worker came to “fix my fridge” which is still broken to this day with a bad smell and…

Don't move here. I'm currently trying to get out as quickly as I can.

I absolutely adore the Tuscany pointe team they’re all very helpful no one more than Elizabeth who always greets me with a smile and is more than willing to help she is an absolute star and her smile means that everything will be “a okay”

Sorry but the water bill makes no sense. We are paying almost $200 in water bill. No one was here in dec and the water bill came high. January and feb same, almost $200. I have friends that live in bigger houses, in Apollo and boca raton, more expensive areas and they don’t even pay that much in water. Something is wrong with how they are billing it. The place is nice but it’s like they try to get money out of you anywhere they can.

First it was the roach infestation which cost me so much money trying to get rid of them. Now the sewage smell in my apartment and of other buildings is horrendous! Office said there is nothing they can do about it. I have a 3 year old and she has been getting sick over the last few months because of this. I will be reporting this to the housing authority.

The attention to the demands is slow, for several months we have been fighting for the cockroaches to disappear, we have placed the request a lot of times but they only arrive at the apartment if we go to the office in person or place the complaint, they do not return and the pest control visits say a date and they can take several weeks and they do not meet those deadlines, several damaged doors, months ago the hurricane passed and they have not come to repair the fences of my building or the neighbors either, there is no quick response, the attention is very slow when it is achieved

The worst place to live they don’t fix anything. They never pick up the grounds. There’s trash everywhere. Parking sucks especially if you live here. There’s only like 10 visitor parking, which is always taken by people who live here so you can’t have company or they’ll tow you, management sucks. They don’t do anything about it. Just the worst place to live for as much as they make you pay they make you pay for water, but the sprinklers constantly run for three days straight and they have the audacity to charge you for that there’s termites in the walls roaches in the walls. This is by far the…

No fault of the ppl in the office because they seem straight forward on how they do things to help tenants. Maintenance is the issue. They do the bare minimum to fix things. Tbh this is a large complex and many units are old. There seems to be just at least 7 ppl working in maintenance(from who I’ve seen) so they need more ppl to help. Outside of that my tub had not been fixed in 2 months. After telling them 4 times about this tub they refuse to fix it. Just would cover the mold on top with paint then leave without replacing the caulking on the tub. I’ve done what I could to keep things clean…

I notice there's other complaints regarding towing in this community, I don't live here but my employees do and one of our company vehicles was towed last night from this community, just like others, our employee mentioned , all the visitor spots were taken, doesn't seem like visitor spots even exist since they're occupied by tenants and not visitors. We're also unable to locate the tow company that has our company vehicle at this time , by law , tow company sign should be visible within 10 feet of the community entrance . Our employee was unable to go to work and is responsible for the co…

Absolutely the Worst Living Experience – Avoid at All Costs! If I could give zero stars, I would. My mom has been dealing with a horrifying roach infestation for over two months now, and despite multiple complaints, nothing has been done to solve it. They send an exterminator every two weeks, but the infestation remains just as bad. The roaches have taken over the kitchen to the point where my mom had to move all her kitchenware to the dining table, as it’s a health hazard to use anything left in that infested space. To make things worse, the leasing office staff is unbelievably rude and unh…

The complex itself is nice. I enjoy my apartment and my view. However Ivette in the leasing office can be very rude. First she accused me of having 2 cats when I don't and never apologized for her mistake. I renewed my lease in September and on November first they decided to start charging me for something call electric income. Ivette said it's for electricity in the common area in my building (I've talked to other residents and they are not being charged for this). I received no notice on this and it is not outlined in my lease. I've emailed Ivette twice and asked for documentation that shows…

All the ladies are friendly and helpful in the office. I have had alot of communication with Adrianna she always greets you with a big smile and always promptly attends to any issues.

between the office staff and maintenance they are awesome in assisting in any issues you have in the your apartment and treat you with respect and kindness

This is the WORST apartment complex I’ve ever lived in. Tow cars with only 4 visitor spots per section with over 300 residents, VERYYYYYY unhelpful office workers and if you need any apartment work but dont trust people in your home without a phone call notice then forget it. If you love sub-par living, though your paying luxury prices then this apartment is for you!

Lugar súper tranquilo para vivir , el personal de mantenimiento súper amable , Francisco súper buen trabajador servicial y cordial

Lexi did a great job of helping my friend get her first apartment. She made the entire experience very relaxed and answered all of my friends questions pleasantly.

Worst place to live unless you don’t mind rats and spiders,Mold, water leaks, roaches. Good luck your going to need it.

The apartments I have seen the inside of had water spots on the ceiling and apparently a roach problem that has been known about for a very long time

WARNING: Avoid Morgan Properties and Tuscany Pointe Apartments at ALL COSTS I have never encountered a more incompetent, negligent, and utterly disrespectful property management company than Morgan Properties. Tuscany Pointe Apartments is a health hazard, and their management couldn't care less about the safety or well-being of their tenants. From the day I moved in, my apartment was filled with the overpowering stench of smoke. That wasn’t even the worst part. Marijuana smoke from neighboring units constantly flooded into my apartment through the vents, making it feel like I was living in a…

I was scared to move here after previous bad experiences with other apartment complexes but they surprised me in a good way with fast maintenance service and peaceful atmosphere in general! I've never been more happier than here)

Living at Tuscany Pointe was a frustrating experience. I encountered constant issues with my washer and dryer, which were never properly resolved despite multiple maintenance requests. Additionally, I faced a serious problem with termites that made my living situation unbearable. The management seemed indifferent to these issues, and it often felt like my concerns were falling on deaf ears. Overall, I would not recommend Tuscany Pointe to anyone looking for a comfortable and hassle-free living environment.

Worst place I've lived at by far. First off the apartments are infested with roaches. We had an exterminator come every two weeks and they were still everywhere. Everything would break easily and would take forever for someone to come fix it. Then they wanna charge you for damages on top of taking your security deposit when everything was cheaply done to begin with, so of course there's going to be wear and tear. Lastly, we now have a debt collector calling us for our debt when we got charged for a lease termination when we never terminated our lease!!! We even stayed a day past the lease end …

This could be a lovely complex. The location is ideal, and as an older neighborhood, the trees are mature and beautiful, and our apartment has a fantastic lake view. I don’t mind old. In fact, I think our apartment is cute (despite lack of storage, but that’s just how they were built 50 years ago). But we’ve only lived here 2 months, and we probably submit a maintenance request 2-3x a week. They are, apparently, promptly addressed, but unless it’s something obvious, we have no idea what, if anything, was done because there are no completion comments. We have probably submitted a half dozen mai…

I was a bit skeptical about this complex when my husband found this place to move us to from NY because of the reviews. Once I got here, I see some of them are not accurate. I loved living here. I like the wide open space it has to offer and the well maintained building I lived in. Anytime we had an issue and put in a maintenance request, it was always taken care of within 24hrs. If you get a Lakeview apartment like we had, it's wonderful. I loved enjoying the peace and quiet view from my patio while sipping my morning coffee. My neighbors were quiet and never caused an issue. As far as the…

I live at this place a little over 6 years, I would say that I could be a nice community unfortunately maintenance is the worse you ever can get, apartments have infestation of rats and roaches and most of A/C units don’t work property. I did my best to keep my unit livable and comfy. At office once you become a resident this personnel treat you like you depend on them instead of be respectful and helpful with residents that pay for have all services needed, and if the assistant manager get you between her eyes she will try to make you live little complicated just because she wants. I truly be…

Estoy bastante decepcionado. Me mudé hace un mes, hasta el día de hoy no hemos tenido acceso a la piscina y salón de juegos, está todo cerrado, y dicen que está en mantenimiento y no saben cuando se estrenará. Pagamos mucho alquiler para tener calidad de vida. Nada de lo que se dijo en el momento del contrato es cierto. Nadie dijo que la piscina y la sala de juegos estaban cerradas. Mi cocina está infectada de termitas. Pagamos por todo.

Office staff and management maintenance works are very welcoming and nice

Very quiet place and the maintenance is getting better

Reading throughout the reviews made me write something about it. They do have a big issue with maintenance that is been improving gradually. However Maria and Ivette always receive you at tge office and listen to the concerns. We have to remember that they are just employees they have to follow someone elses orders is not all on them. They had never treat me disrespectfully they just tell you how it is. If you want more go to luxury apartments that for sure you can’t afford if you’re renting here were working people rent. If you want luxury you’re at the wrong location. Affordable with lack of…

El personal es amable, estan mejorando su infrastructural cada dia mas. Thanks for your great attention and beautiful smile.

Un sitio para vivir muy limpio muy tranquilo un lugar muy cómodo y tranquilo lo recomiendo una administración al 100%

Llevo 9 años viviendo en estos apartamentos y cuando digo que gracias a Gladys serán 10. Es muy eficiente en su trabajo se preocupa por los residentes,resuelve cada problema o duda que tenga.Es muy amable con la comunidad hispana y la única que habla Español en la oficina , siempre tiene una sonrisa y buenos dias Se las recomiendo 100% My satisfecha

El trato de Gladys fue muy amable se tomó su tiempo en ayudarnos y explicarnos todo, fue directa al punto y contestó todas nuestras dudas. Nos dio la bienvenida a nuestro nuevo hogar y estamos muy satisfecho con la calidad de servicio que ella nos a offrecido desde seleccionar nuestro apartamento hasta ayudarnos con los servicios que debemos tener a sido una experiencia muy placentera y y estamos contentos de ser parte de esta comunidad.

This is a great community The Staff and maintenance crew are awesome The manager Maria is so helpful I know the Apartments are old but They are well taken care off Would like so much to have a pet station Put in closed to building 41 that setting us by the lake and also my view and many residents used that area to walk their pets and of course do not puck it up But on subject this a great place to live

Awful! First night in the apartment, came home after work to water coming down the walls and through the vents.. property maintenance came and slapped up some mud to cover it and lifted the carpet while not home, with no notice of them entering the apartment. Had lights on all day. Long story short, called code enforcement and they were in violation. The ceiling was. It properly dried out and now ceilings and walls are discolored . They had 21 days to fix the issue and still didn’t. Now they are saying the lease can’t be broke, even though there is mold visibly coming out of the vents. This is…

Chanquell is awesome. despite the busy-ness or saturday leasing, she made me feel taken care of during my appointment. she helped me to make knowledgeable decisions when it came to choosing a unit and answered all of my questions confidently. i applied as soon as i left.

Excellent place to live great community

It's like a old Ship painted over and over but I love it there is plenty space between the buildings not like the newer apartment complexes with hardly no space between them. Maria the manager is great and helpful. I like the big lake and wide open area

If I could give this complex 0 stars, I would in a heart beat. Hearing back from management is nearly impossible and "emergency maintenance" response rate is absolutely atrocious. I'm still dealing with health effects of black mold in my unit and haven't heard anything back from anyone even after providing my personal contact number to resolve the matter immediately. Incredibly frustrating and disappointed.

Muy amable y servicial la única que habla español super profesional aquí fue donde único me atendieron bien desde el primer día pase por tres apartamento donde todo era horrible y cuando llegue que la vi gladia rápido hizo que mi día fuera diferente siempre con una sonrisa y muy amable siempre tratando de ayudar y llenar todas tus espertativas ojalá que pusieran a una como ella en todas las oficinas de apartamento de aquí de tampa todo fuera más fácil de verdad estoy muy satisfecha emocionada y feliz gracias gladis por tanta atención. Y dedicación.

Si estas pensando en mudarte a este conjunto de complejos no lo hagas, mira mejores opciones. Pago una cantidad de dinero por un apartamento lleno de cucarachas, y que todo se daña constantemente, el mantenimiento es malo. Las cucarachas se han subido hasta la cama de mi bebe mientras duerme, he tenido que tirar a la basura una lata nueva de leche por que se me metio una cucaracha dentro. Que importa cuan limpio seas en tu hogar si al final de cuenta estaras invadido de cucarachas en tu apartamento iSin duda no renovare mas aca!. El personal de mantenimiento es educado , pero simplemente sient…

I love it because it's very peaceful and the staff is always willing to help any way they can they are very professional, nice friendly, kind and they do go above and beyond 🤗

This place deserves a 0 star rating !!!!! They rip you off !!! Bug infested !! Bad business

If I leave 0 stars I would they don’t even deserve 1 star ….. they charge you hidden fees when time to leave and they also place you in a unit that’s half way ready and still charge you full rent …. My unit was suppose to come with wash and dryer .. they move us in the unit no washer and dryer for 2 months but still had to pay full rent …. And the maintenance sucks … I wouldn’t recommend anyone to come here for what they charging bad bad bad !!!!! And also Maria is Prejudice … she judge people before even knowing them … I’m black African American I make over $100,000 a year … and when first mo…

The maintenance people are not interested in the tenants...they went to fix the electricity and broke the air conditioning...I have been without air in the entire house for two weeks...having a little girl and explaining it to her every day...they only spend 8 or 10 hours of work going around the entire condominium...they are not technicians or anything like that...just people who decide to work there...it is not the first time...approximately 1 year ago we were without power for two weeks, an entire building...and what They offered was a box of water supposedly so that we could solve that...M…

This place has its pros and cons, not gonna lie i live in a two bedroom with one and a half bath. let me tell you… the tub is painted white so even the cleanest of clean won’t make it look clean.. i would honestly give them 2 stars but they clutched up because they offer free spectrum wifi which most people don’t know about. Our water also takes forever and a day to get hot. When we first moved here it was by force. The guy that we were working with was gonna put us by the water and said he gave it away and was saying if we don’t move in asap he was gonna give the place we’re in right now away…

Excellent attention from Gladys, always helping in every problem, she is the only person who has helped us in the problems we have had, thank you very much

Mal trato de parte de la oficina, intimidación y desinformación con abuso de poder

I have been living here for 7 years. While no property is perfect anytime I have an issue it is resolved quickly. Office staff and maintenance staff are friendly and professional. No plans to leave anytime soon.

Estoy muy contento con la atención de Gladys la asistente de esta propiedad y habla español,muy amable.

Gladys si here yo change they Game show has passion ando patience and she speakd spanish!

I will be moving out of this place once my lease is up. But let me tell you the issues I have had with this place. DO NOT MOVE HERE All they care about is locking you into a lease so you have to pay rent and they can ignore you if you need anything at all! Property manager is worthless! Cockroaches… enough said here.. Rats… I think that’s enough said as well…

The staff works hard to make this place nice. I pass through here frequently. I walk around here all the time with my dog.

Love it

If you are visiting family and staying for one night expect to be towed. I went over to a friends for a night and 7 am the next morning my car was gone, ridiculous since there is only 5, yes FIVE, visitors spots on that side of the complex which were all full!

I live in this apartment and I want to highlight the excellent service provided by the staff. They consistently address residents' issues promptly, which is highly appreciated. A very positive residential experience!

We just moved into this apartment complex and the reviews were questionable but kris was kind and helpful. Initially, when my husband check the sample unit, they mentioned there was no carpet in the living room. When we got the keys to our apartment, there was carpet. Maria, the regional manager was kind enough to accommodate us to take out the carpet to replace it with hardwood floors. Overall, our move-in experience was good.

I love it here! Maria is the ultimate resource! She made my transfer SO easy, and my new home is even cuter than expected!

The price is right, good location and the knowledge of the office staff is great.

Their website lets you provide notice to vacate online but it doesn't notify the leasing office. They then charge an extra month's rent to move out and property manager Maria dodges your calls/emails until you're sent to collections. Don't move here! Edited 3/5/2024 Property Manager Maria, You never called me back or responded to my several direct emails about my account charges from almost a year ago. I was told you were escalating my complaint to the regional property manager and then never heard back from you. I had called your leasing office twelve (12) times since last July and you neve…

Staff is great and maintenance personnel are always picking up trash that tenants leave in the parking lot and the garbage disposal

I have been living at Park at Lake Magdalene for 9 1/2 years. For the most part, I have enjoyed living here and have been quite content. I have only had a few issues over these past 9 1/2 years, and when I did, it has always been taken care of in a timely manner. I believe PLM has made some very positive changes, especially in the past couple of years. I have no complaints whatsoever, except that maybe the "screening process" should be tightened up somewhat. (i.e. tenants being able to move in without themselves being on the lease, but having been fraudulently signed for by other relatives …

It's been almost a month since I moved in and so far I had no issues. The leasing office staff, particularly Kirssy, was very attentive and made a move in process easy. My apartment has a new flooring and new carpets in the bedrooms with a fresh coat of paint on the walls. I had to place a maintenence request and to my surprise it took less than 24 hours to respond. Shout-out to Fransico who had me at "I wanna do it the right way". The grounds are clean and well maintained. My recommendations: - To place another trash collector on the other side of the complex or offer a daily trash pick up se…

El lugar es malo y no te devuelven el dinero q pagas antes de mudarte. Te lo roban y ni excusa te dan. Vivi por más de 1 año y no tengo nada positivo q decir.