PMI MetroBay Reviews

As a rental property owner we have been through several companies before finally coming to Alexis at PMI Metro Bay. We had a hard time finding a property manager who is truly looking out for our investment and provided an excellent service . The attention to details and full service provided by PMI is the best I have seen. My wife and I are happy to be seeing our investments paying off!

I had a great experience working with the team on my rental. They’re very knowledgeable and attentive to the repairs needed to get a property ready. Although I decided not to move forward with renting my home, the overall experience was still very positive.

The best thing I did for myself getting a property management company, six degrees of separation from the tenants and yourself and less stress for myself. Keeps everything and everyone within law. Honest and professional I should have them from the beginning this would saved me so much grief. So far so good, I pray they continue to manage my properties with the same professional manner for the foreseeable future.

I would like to extend my heartfelt appreciation to PMI MetroBay for their exceptional service. From the outset, their clear and consistent communication, coupled with their unwavering support, made a significant difference during a challenging time. The team's professionalism and dedication stood out, particularly in navigating the complexities of our HOA situation. Their proactive approach and prompt responses were invaluable, ensuring that every detail was handled with care and precision. I am especially grateful to Alexis for coordinating the key exchange with our sales agent, making the …

ALEXIS WAS GREAT AT FOLLOWING UP WITH ME AFTER A SHOWING, THANKS TO HER I FOUND THE PERFECT PROPERTY FOR MY CLIENTS. ALWAYS REPOND MY TEXTS AND PROVIDED ME ALL THE INFORMATION I NEEDED. I TOTALLY RECOMEND IT!!!!

Alexis and the PMI Metrobay team are committed to a quality experience for owners and tenants and display that professionalism through good communication and win-win solutions with the many partners they interact with.

Alexis did a great job placing a tenant for us and turning our property over from a primary residence to a rental on very short notice. Best property manager in the Tampa Bay Area!

Alexis with PMI MetroBay is amazing! We are based in California and had no idea how we were going to manage renting out my father-in-law's house from afar. Alexis has been incredibly patient, creative and quick! There were substantial improvements needed and she has project managed them all at a very reasonable cost. Feel very happy that the house is in safe hands. Also, PMI MetroBay's online platform makes everything super transparant. I can view leasing docs, invoices, photos etc. etc. just by logging on. It's very easy to navigate . Highly recommend!

Alexis has been managing one of my properties for about 7 months now and has been absolutely amazing. She’s always quick to respond to both myself and the tenant. She goes above and beyond day in and day out. I highly recommend PMI Metrobay!

PMI MetroBay is a pleasure to work with. Great communication and attention to detail. They are always prompt in responding. Definitely recommend them. 👌

Let me start off by saying that Alexis is a rockstar person, property manager, and realtor. She was quick to respond to client questions, was up to date on market conditions and rental estimates for investors, and is a great negotiator. I highly recommend if you are looking for someone to manage or find you a property.

Muy buena compañía! Pude hablar con Leonardo y fue muy claro con los detalles de una propiedad y es buenísimo tener a alguien hablando español que pudo resolver mis dudas, recomiendo PMI MetroBay mucho.

I recently moved into my first townhouse, and I can’t say enough great things about Anna at PMI Metro Bay. From the very beginning, she made what could have been a stressful experience feel smooth and manageable. She walked me through every step of the process, answered all my questions (no matter how small), and made sure I felt completely comfortable and confident as a first-time renter. She took the time to explain everything clearly and made sure I understood what to expect, which meant so much as someone going through this for the first time. If you’re looking for a property management …

I’ve had a great experience with this property management company from start to finish. The communication is always professional, quick, and helpful, and they truly care about both the property and the tenants. A special shoutout to the maintenance team — they are amazing! Any issue was handled quickly and efficiently, and they were always respectful, knowledgeable, and easy to work with. It’s rare to find a company with such reliable maintenance support and attention to detail. Highly recommend this team to anyone looking for a well-managed property and excellent service!

The maintenance team is friendly to work with and they choose quality on repairs!

Great property management company! They are always responsive, and they take the extra steps to make sure the tenants and property are taken care of! Highly recommend PMI Metro Bay.

Ana was super helpful and response during our moving process. Very responsive and answered any and all questions we have. Was a pleasure working with them!!

It was a pleasure working with Alexis to handle my rental. She is very knowledgeable and has a keen eye on what repairs are needed to have your place rent ready. I did make the decision to no longer rent my house before a tenant was in place. But the experience was still pleasant.

PMI is the best realtor in the world and they have so many perks just for you paying your rent on time and the positive energy Ana has is so contagious and she is the perfect fit for her job and she deserves a raise!

Matt was super nice he just came and do the Anual inspection at the property that We rent and was incredible. We have a little chunky dog his Name “Mailo” and he was bothering Matt all the time . But matt was super professional and super responsive with him . So we feel really good at the property and we are probably looking forward to renew with them PMI Recommended. 💯

5 Stars – Outstanding Experience Matt was absolutely fantastic from start to finish. He was professional, thorough, respectful, and incredibly courteous throughout the entire inspection. Before entering my home, he politely asked if he should remove his shoes, which I greatly appreciated. He carefully checked everything in detail, and I followed along while he worked. He took the time to explain what he was doing and repeatedly asked if I had any questions or concerns. He also made sure to ask if there were any maintenance issues, broken items, or anything else that needed attention. Matt w…

Best management company! Super responsive, very helpful. I have renewed my lease early with them MULTIPLE times due to how wonderful they are. Highly recommend!

PMI Metrobay in the Tampa area is professional, honest, and reliable. They truly care about their clients, always respond quickly, and handle everything with integrity. A property management team you can count on for peace of mind!

PMI MetroBay has been amazing to work with! They respond quickly to any questions or concerns. It's been a smooth and professional experience from day one. Highly recommend!

I really liked living at this apartment and I thought Alexis was very communicative and helpful. However I had a very bad experience with this place. I had planned to move out early due to a family issue. I had lined up someone to take over my lease that was already a tenant (they were month to month at the time and were well known by the landlord). Since I thought this was all set up, I began my move and was told that they could do a move out inspection as soon as I was out. The tenant decided to back out and I was left on the hook for another month's rent. Unfortunate but understandable. Th…

Fantastic PM to rent through. Made every step of the process simple. Would rent from them again! Any service orders or requests we put in were handled in a very timely fashion

I had a great experience with Matt I highly recommend the service!

Very supportive, diligent, and friendly