Professional Bayway Management Reviews

I am owner of a unit in Lakeview of Largo South. I would like to show appreciation to the professionals at Professional Bayway Management. Particularly Laurie Rudorf, property manager who has always made me feel like a valued owner. Margie Jennings at the main office has also been very helpful.

We have used PBM as our property manager for many years. Their team is professional and responsive to our community needs. I would highly recommend their services.

I am an owner at Mariner's Pass, and I want to commend Viviane Ledesma for her outstanding help and professionalism in resolving what could have been a very challenging financial problem. She was knowledgeable, courteous, and so very pleasant to speak with. Thank you, Viviane, for making my day.

I wanted to take a moment to express what a pleasure it has been working with Viviane Ledesma. Our community began working with PBM last September, and we have been extremely pleased with the level of customer support we’ve received. PBM has been highly responsive to our needs, and I’ve worked closely with Viviane, who has done an outstanding job. While we’ve encountered a few minor challenges, she addressed them promptly and resolved our concerns efficiently. It has truly been a pleasure partnering with Viviane and PBM, and I would highly recommend them to any community seeking professional p…

We have owned multiple units in the same community for 45-plus years and have never had a bad experience like we have had with PBM. We pay more and more money is assessments and HOA fees and have more and more issues, including continually broken hot tubs, broken pools, peeling exterior paint, broken elevators, poor workmanship on exterior walkways and roofs, unkempt landscaping, ignored maintenance and repair issues. Most in our community are older adults and agree that we are being ripped off by a incompetent company.

Viviane was great! She was very friendly, super quick in her responses, and kept me informed every step of the way. It's nice to have good communication when you're making a big move and need things to go smoothly. Viviane definitely helped with this.

I would like to thank Olivia Corman mgr of Hidden Lagoon Condominium on Tierra Verde. Her professionalism and quick response with helping me with a new listing I have there. Getting all the correct information that I need to inform a new buyer will help all parties in this process. PBM is and has always been a great management company. Dan Harrington

I would just like to say PBM is the most professional management company that I have ever dealt with. I have been a homeowner at La Costa Brava for the last five years and PBM Management has been there every step of the way through all the hurricanes and the hurdles that the community has had to deal with. Blair Newton the president has gone above and beyond for everyone in the community. His whole staff has been there 24 seven to help us out.

Very timely and helpful in responding to questions.

Viviane is always on her game. A pleasure to work with to help my tenants have a seamless vacation. It has been several months since I left the above review. It continues to be a pleasure to deal with Viviane as my contact for lease approvals and parking permits. She is always quick to respond and very pleasant. In what may be a daunting role she is always prepared, accurate and timely. PBM manages our condo development know as Vista Verde North in St Pete. They are doing a great job in what has been a tumultuous time with back to back hurricanes and significant construction being done to t…

BDM III manager is very ineffective Numerous problems that have been on going never fixed. Owner of unit

As an owner in Beachway Condos, I would like to compliment the property manager a Beachway Condo Resort. He always is helpful and professional and it is very obvious that he is here to serve the owners.

I've owned a condo in Clearwater Florida since 2006 , since being here there have been 3 different management companies, PBM IS THE WORST , As a Homeowner you have no rights. You own a condo , make an investment but With pbm your paying rent .Don't invest your money in imperial Oaks Condos . Ps present condo board are weak , don't waste your money buy somewhere else , And DO NOT HAVE PBM MANAGEMENT REPREPSENT YOUR COMMUNITY

Very poor customer service for me as a resident and property owner. They did not call me back after I Ieft several messages. Jennifer Teolis told me via email they could not set up an ACH for my HOA fees unless I completed a form and sent a cancelled check. Which I chose not to do. I then sent a check for the fees and they also deducted the fee through ACH, which they said they could not do, so I was double charged.

They walk around looking for ways to fine owners. I am selling my unit in Beachway because of the micromanagement down to seeing interior lights through my window at night - insanity I pay mobyhly for this micromanagement.

Pbm has been a great management company for our condo. Mike Newton and his staff are always quick to respond, accurate with information, and helpful in all aspects.

Doug is highly attentive and responsive to the needs of the entire Beachway community. He regularly makes his presence known around the grounds and buildings looking for any issues that might need to be addressed, and is quick to take care of anything that may be found. He exceeds at project management; efficiently coordinating the contractors and flow of the project ensuring the end results of any project meets our expectations. Doug works well with the board members and is cognizant of the budget when planning for and implementing needed maintenance, and improvements. Doug is always friendly…

PBM is doing an excellent job managing our property with great responsiveness, and follow-through.

In no particular order I would like to share the amazing services that PBM offers The timely monthly financials The support from our property manager The monthly newsletter The ease of communication with everyone All and everything has been top notch Guy Pigeon President Ciega Verde

Great management Company. Responsiveness. Folow up. Detail. Consultative advice.

After going through two hurricanes and a major rebuild, I can honestly say PBM has been the worst property management company we have ever dealt with. Communication has been extremely poor, there are serious concerns about unaccounted-for money, and the staff has consistently been rude and unprofessional. Instead of helping residents during a difficult time, they added more stress and frustration to an already challenging situation.

Viviane is amazing. Very happy to have her managing our condo at San Seair. She does an incredible job and is super responsive to our needs. Highly recommended Viviane and PBM management.

With the exception of Viviane, I would not recommend this management company. My ceiling got a leak in 2024 because of poor workmanship when the outside of our building was resealed when repainted. They did a poor job. The property management company sent out an inspector, who confirmed it was due to faulty sealing. It has since been resealed, but I was advised by Charlotte that it was MY responsibility to repair the damage inside my condo. The repair will cost several thousand dollars to repair and repaint. Not my fault, but it became my problem. Then in Jan 2026 a clogged sewer line outsid…

Viviane responded promptly sending me a parking pass for our condo in VVN

Vivan Ledesman was very kind and courteous,as well as helpful andefficient.

Viviane is awesome. She has helped me when I reached out for assistance in maneuvering through PBM website, guiding me through policy procedures and all with a friendly, professional tone whether through emails or on the phone.

I called and left a message and Viviane Kate Ledesma called me back in a very short time and helped me with the problem I was having! She was great and I really appreciated the fact she called back so quickly AND knew how to navigate the website to help me!

Very accurate, prompt, efficient service by Vivian. Also very friendly !

Very prompt and professional! Highly recommend!

Viviane was very efficient and prompt providing customer service.

I could not log into my condo portal. I called our property manager, Susan. Susan could not figure out how to help me and referred me to her Adm Assistant Viviane Ledesma. Viviane tried different solutions and finally found one. She called me back promptly and sent me a direct link to the site. Her determination paid off and I was finally able to log in. She also sent me a follow-up email. Kudos to Viviane!

Viviane at PBM was incredibly helpful and efficient. She quickly addressed my issue and resolved it without any hassle. Excellent service!

Brianna Santiago was patient with me and extremely helpful! She is truly a credit to PBM! Thank You, Brianna !

Vivian’s help was very much appreciated. She acted quick to get me the information that i needed.

Breanna and Kelly are absolutely great, at how they perform their job!

Olivia’s kind understanding and help working out a storage problem for us will make our life at Palma 1 more enjoyable. Thank you.

Received a reply from someone at PBM that is the same lies, if the respond at all. They usually don't respond. Roof leaked waaaay before last years storms. ONE YEAR of this-just starting our rainy season again.

I live at Gulf view condominiums. After the hurricane there has been little upkeep to the grounds so much so. This is the 2nd time I've gotten a flat tire in about 3 months . First time a razor blade and the 2nd time some kind of machine part punctured into my work vehicle when Pulling into the parking lot. I asked an engineering friend of mine and it turns out this is an elevator key. And there was a maintenance crew working on the elevators the past few days......

I live in the townhomes of lake Seminole, I needed insurance verification for my mortgage company and no one is ever there. The answering service said the receptionist is busy and to leave a message but nobody ever returns our calls. This not the first time the same thing has happened when we needed help. Our property manager is never there and doesn’t return calls

Thank you Olivia for answering my questions regarding a Palma 3 Agenda for our newly formed meeting in a timely manner. Your guidance is appreciated.

Poor communication and service. Our community paid to have all our units painted over the summer. Many of us opted in to have our lanais painted as well. When we returned to our unit this Fall, our lanai was untouched. I contacted PBM to make this right and so far, 2 weeks later, nothing has been communicated to corrected.

As a fairly new condo owner in Clearwater and a 30 year veteran of the property management industry myself, I am truly disappointed with the lack of professionalism and communication provided by PBM. It would be completely unacceptable in any company I've worked in to not return an email or phone call to a tenant or resident within 24-48 hours. I would think that standard would be all the much more for a unit owner. After the recent storm, Milton, I had a water intrusion issue and the property manager is to be our first point of contact. I reached out 4 times via email and once by phone and th…

Sommer was extremely helpful and acted quickly to help us with an urgent situation. A truly positive experience!!!

Great people! Always there for us!

Branimir is the BEST on-site property manager I have encountered having lived in multiple developments. He is knowledgeable, friendly, helpful, and very responsive. I cannot imagine a better ambassador for your company.

The PBM staff at Seminole Isle are competent, friendly, and helpful. The Site Manager has been especially helpful to us with a gate access issue for one of our cars, moving our car for garage maintenance while we were away, and keeping us informed of various issues around the property. He and his assistant communicate regularly and are readily available. Kelly’s status as a Notary has been very convenient.

Juan and Kelli do a great job in our community keeping us informed and taking care of issues when they arise. Always professional and helpful!

We have been residence in Seminole Isle Community for 17 years. Juan and Kelli have helped us numerous times with community support, setup of new accounts, etc. If there is ever a problem, they are there to help us!! What we love most is how communications are posted either on the FB Chat or sent out via email. Thank you both for all you do for our community!! Guy and Ellen Ateniese

We live at Seminole Isle and have PBM as our Management Company for the condominium. Juan, Kelli and the maintenance have been responsive to needs of residents, they also available for question and respond in a timely manner. My wife and I are very satisfied.

At Seminole Isle, our property manager Juan, always gets the job done, and does it in a friendly and professional manner. His assistant Kelly also does an outstanding job. She planned a wonderful Veterans Day event and worked very hard during that event to make it a memorable day. I’m very glad we have Juan and Kelly.

PBM has sent us the absolute best property managers we have ever had in the fourteen years we have lived here.. Juan and Kelli have done everything to improve our living here. Sincerely, Jorge

The management staff at Beachway Condominiums in Seminole is professional, helpful and responsive to residents and guests. Their customer focused service is reflected in the appearance of the buildings and the day-to-day operations. They meet the need to create a balance between the full time residents and the visitors to the community. As the Community Manager, Doug Rogers has his finger on the pulse of the community and anticipates needs of each resident. Those who live or visit here notice him working past routine "work hours" and tending to needs even on weekends. He and his staff are …

Dough , is the man . I had to leave at 3 am This morning In a hurry . We forgot to shut off our water in the mist of hurry out the door. I emailed Dough and asked him If he could go Over and shut my water off . He was right on it . I can’t thank Doug enough .