Sentry Management, Inc. Reviews

Working with Sentry Management and Gary Benton was a real pleasure. Very timely responses and payments on a job for one of their communities that they manage. I highly recommend! Ralph Kay, President. DVC Signs

Anna Karas is an extraordinary property manager. Her leadership qualities and strong ethics are only eclipsed by her energy level. It is clear she is invested in performing her job with the level of effort that only comes from being a great listener. I appreciate how she addresses my procedural questions and concerns. She strives toward the betterment of our Riverwalk community. Thank you, Anna, for all you do. Mary Anne Harroun ARB committee member and homeowner

Linda responded to my requests for documents promptly and efficiently with a friendly, enthusiastic attitude allowing us to have an accepted contract. This was my initial experience with Sentry Mgmt. I am looking forward to working with her as we proceed toward closing. Very grateful for her service and professionalism. Clarissa at the front desk extended a warm greeting at my entry to the office and directed me toward Linda who was near the front desk. A helpful atmosphere is much appreciated in the business world these days. Thank you.

After having the worst management company in west Pasco, Sentry is a breath of fresh air. They are in tune with current laws, our rules and regulations and changes that may be forth coming. Our meetings are extremely organized and directed toward our goals as an HOA. Our liaison is Valerie Conner and there's not a more consummate professional that I would rather have run our meetings. It helps that their offices are local and our Attorneys are completely in sync with Sentry management. I highly recommend this company for all your management needs.

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional service your team at Sentry Managerment has provided to us. Since partnering with your company, we have noticed a significant improvement in the way our community is managed and serviced. Your team’s professionalism, prompt responses, and attention to detail have not gone unnoticed. The way you handle community matters, from routine maintenance requests to addressing residents' concerns, has contributed greatly to enhancing the quality of life for everyone in the community. We have received n…

Very hard to get in touch with anyone if you call directly. Always have to leave a message or send an email. I Sent in a new owners application on the buyers behalf and it was confirmed received but she didn’t actually read the email. Refused to reach out to new homeowner directly to discuss sending in a check. They are the management company and main contact for a 55+ community and I find it very unprofessional that Linda refused to discuss with the new homeowner what is needed and how to send the check. The company is not well managed and are lacking in a huge way.As a Realtor I deal with a …

I am on two HOA boards in our community. Both boards have Sentry Management, Inc.in New Port Richey. We are very happy with working with Sentry. Professional, respectful, and knowledgeable. Their communication is a top priority with phone calls and emails. Response time is quick. Both boards have been through other management companies and Sentry is the best.

I just wanted to Thank Gail Dascher for the excellent job she has done for our association, over the past several years. We appreciate all the help and assistance you have provided us.

I am so pleased with our property manager Gail Dasher. She is a very hard worker and is so very knowledgeable with all of the HOA issues! Thank you Gail ! Sincerely Patricia Rudofski

I have worked with Linda for years. She is always so responsive and capable of handling any of my issues. Great job Linda!

Linda is very sweet, kind, and helpful in many ways. She listens and cares to try to make sure you feel good and make the right choices.

I am so impressed with our Community Manager from Sentry! I think Ken Benedetto is very knowledgeable in knowing and managing Gulf Harbors Woodlands he is amazing to work with is always ready to answer any questions, always there to help in anyway that he can, he keeps detailed notes from the Board meetings. I honestly think We would be lost without him. He is a stellar Community Manager

Thank you Rebecca for handling my needs with precision !

Linda with Sentry was very knowledgeable and helpful!

Sentry Management has been the worst management company we have ever dealt with. They consistently fail to respond to emails, phone calls, and even certified letters. Owners’ questions and concerns are routinely ignored by both Sentry and the Board of Administration. In our experience, they refuse to properly follow Florida statutes regarding elections, liens, and enforcement of community rules. Communication is poor, transparency is lacking, and accountability seems nonexistent. After repeated attempts to resolve issues directly, we have now been forced to hire an attorney. I understand tha…

Very happy with the service we receive from Sentry Management. Our Village manager is Serrena and she is always quick to respond and does a professional job. Highly recommend.

I get the answers when I need them

Our property manager, Linda Cleaver, has been there for us whenever needed. Having a good Management Company and Property Manager makes life easy for the Board.

Gail Dasher is our Manager for the Reserves. She is always available and guides me on issues our community encounters.

Our community has been with Sentry Management for several years. We have had such a positive experience with Sentry. Our first meeting with Tom, President of the Pasco Division, was excellent. He understood our needs immediately. He assigned us a wonderful property manager, Valerie. She has become a valuable member of our team. Valerie never hesitates to put in the extra effort, and hours, to help us manage any situation. I can not say enough about the entire staff at the Pasco office. This is a company I highly recommend.

Thank You Rebecca for returning my call so promptly and to insure me "all is well" with my account.....Know you have been busy due to the hurricanes.... Thanks again

I recently started working with Linda after inheriting my mother’s property after her passing. She has been very helpful and easy to work with during this transition.

Linda our Community Manager is dedicated and very professional. She always conducts herself with the upmost respect and support for our Cedar Pointe Community.

They are our communities new mamangent company and the level of caring and kindness and professionalism is amazing what a difference . I would give them a 10 star rating if available . From the kindness of the front desk to our property manager to Tom overseeing things . Thank you .

I recently had two problems with openings on the villa roof, one in the back roof and one in the front villa roof a couple of weeks later. I notified Linda Cleaver at Sentry and she sent a gentleman over who did a great job on both repairs! The repairs were done very quickly and professionally!!

Upon the recommendation of Sentry management, my mother-in-law paid $45,800 to renewal by Anderson for windows in her small villa. I got other pricing for the very best windows that they could install from Home Depot and others and they all came in at about 1/3 the price That she paid. She is 79 years old and has pancreatic cancer and has signed over her affairs to a power of attorney. It’s shameful. The high-powered sales people due to the elderly, but it’s even more shameful that they would be recommended by the people that they trust.

We had THE BEST experience today with Claretha Craig at the front desk. We loved her! She was SO SWEET & HELPFUL.

Thank you for your help!

They are ALWAYS there to advise, help and take care of the needs of the community.

I left a message and received a prompt call back. I also received the information in an email in a timely manner.

Excellent communication and knowledgeable staff. Gail, especially, is fabulous.