Tampa's Best Realty DBA Best Rental Services Reviews

I would like to thank Lei and Jason with help that was given to me to get the rental property fixed and the compassion the Lei and Jason went out of their way to help me to make sure we got the problem solved in a timely manner. Just wanted to make sure you know working with you both took a lot of stress off of me

I've spent a long time in Florida and managed to only see hurricanes miss me, or nothing more than some bad weather and lost power. This time I was not so lucky, and Hurricane Idalia gave my home a storm surge and disrupted my life like nothing else. Jason and his team managed to be communicative and helpful through the entire process, giving us options and working with us constantly during the process of fixing our house up, while also simultaneously dealing with multiple other properties in a time where the entire contractor network is wrapped up from hurricane damage. It was impressive to…

This company has been angels the entire time we've been here. Our home was flooded when Idalia hit and that was a nightmare. We've been displaced since then. Jason and Lee have been in contact with us the entire time keeping us updated about the repairs, reassuring us we will have a home to come back to. It hasn't been easy, but it could have been so much worse. Very thankful for them being our property management during this time. Anyone else could have just terminated the lease and said "oh well", but not Jason. Thank you so much guys. We can't express that enough!

Mi experiencia con esta compañía ha sido terrible desde el primer día. Cuando me entregaron la casa estaba sucia y muchos problemas más y tuve que llamar varias veces para que vinieran a revisar. Muchas veces ni siquiera respondían o tardaban demasiado. Ahora que estoy entregando la propiedad, me están exigiendo que deje la casa perfectamente limpia, con filtro nuevo de aire acondicionado y en condiciones impecables, cuando la casa no fue entregada así cuando yo me mudé. Además, cada vez que se rompía un electrodoméstico, la “solución” era traer otro usado y más viejo que el que ya tenía la …

The crappiest rental company you could rent from never got us a trash can whole time living in their rental after asking repeatedly, still gave us 7 day notices for trash multiple times even tho it was their fault they never got us a can , oh snd dont get me started on the 3 day notice over 0.45 cents being owed or the mold in the walls , and the crappy plumbing where the shower over flows after 5 minutes of being in the shower.The lack communicstion skills . And you have no where for your outside kid toys or anything because they will write you up for a little bit of stuff on porch to. Good l…

Let me start with a general consensus from writing this review. Communication is easy to do, but takes work to execute. Being honest, asking for what you want, being clear & God help us fair while treating each other with respect is not easy. Melissa & KittyKat also wrote about “Communication is terrible they don't return calls or reply to emails”. But they send us tenants their emails & texts with demands as to what we need to do, or we will pay. Multiple reviews on here are great & I hope that the individuals will allow me the grace of piggybacking on their comments & experiences to help o…

The amount of issues I encountered, I could write a book so the one big warning I’ll give future tenants.. THE MANDATORY $60 PER MONTH benefit package is BS!

New Tenant of the company and my move in experience has been horrible, i waited weeks for the home to be cleaned and repaired just to move in and find a termite infestation, broken glass windows/fixtures, and a dozen other repairs including a smell of a dead rodent in the attic. Communication is terrible they don’t return calls or reply to emails, I would NOT recommend this company to anyone!!!!!

I am a new renter and my experience has been terrible they just cancel my maintenance requests without addressing structure and safety issues. I will be reporting them. I do not recommend renting from this company.

I am giving a single star because there is no option to select zero stars. The apartment rented to me was in uninhabitable conditions, literally everywhere you look there was an issue and it's carpet smells like if 20 dogs were peeing on it for the past 100 years. I let them know that I was moving out in advanced (a month and half) when they ask to let them know just a month in advanced. The told me that they were keeping the whole deposit ($1500) because they needed to clean the apartment (I don't know what type of cleaning needs $1500) plus $200 extra to pay for the utilities of the upcoming…

They trash wanna make someone pay 1,000 something for a trailor that don’t have no A/C at all then the floors are raggedy when u walk on them makes it feel like u will fall inside just crazy but seeing the places that are for rent around Lakeland that’s with them makes sense!!!! They don’t even look nice at all

They are supportive, very friendly, and straightforward in business. It has been a pleasure dealing with such competent people.

Excelente Me quedaria toda la vida con ellos Es una bendición haberme encontrado esta familia hacen lo imposible para quedar bien con uno

I’m so happy we met this team of management professionals. This is where I’ll be referring all my clients in this area. These guys are knowledgeable about their market and an excellent choice if you like getting quality renters and getting paid on time.

Terrible company. Never came to fix the !black mold! in the house, if they did they just painted right over just the roof leaking they just painted over the leak lol. Now trying to charge me out rageious after almost two year of not being there. Before I could move out Jason Cannan absolutely trashed the house, the next day I came to get my stuff everything was thrown around like a tornado hit it. No phone call needed. Just a see you in the future.

If I could, I would give them 0 stars. Always making up excuses to keep your deposit and charge for extra stuff. Being arrogant whenever you request something from them and always trying to make people look bad and they're never at fault. They play nice and after a couple month you sign that lease, they show the real colors. Rent payments always on the first or before, (I have proof) and they're still charging for a month worth of rent when I was allready gone out of the house and even after keeping my whole deposit and the lease being over for months. Always lying about sending documents requ…

Osmel Quiala went above and beyond helping me and my children move into a lovely home quickly and smoothly! They're all such kind people to work with, and can't thank him enough for allowing us this opportunity. Thank you Osmel and Tampa's Best Realty!

Lei is always a pleasure to work with , when it comes to any of my Rental needs, Maintenance requests ...etc. or just questions in general. She's an Outstanding person and makes you feel like you're a friend, not just $$$. Excellent Employee! 101% 😊👍

Ely and Lei are awesome over the past four years they have helped me through a few things and me and my family are so grateful!! Happy new year and stay blessed 4 yr tenant....

nice and quick timely manner, easily to schedule maintenance requests, for the past 3years, and quick to complete.

Lei was very patient and helpful, I had a great experience during the process of doing the lease. I suggest useing tampas best reality to anyone looking for a place to stay.

Lei was very professional and solved every issue I had addressed with her.

Lei is wonderful, patient and kind.

The place is beautiful nice people, they are very good with follow up’s, very helpful, they go above and beyond on helping you with your needs

Best Rental Services has been amazing. Anyone we have got in contact with has helped us/answered any of our questions in a timely and professional manner. As someone who is moving from out of state, they really made the process a breeze and helped us find the perfect home in sunny Florida.

Lieian is extremely Friendly and very helpful. I love living in the house that I rent.