University Properties, Inc Reviews

UPI took over the management of our community in August of 2022. My experience has been extremely positive with Cathy, the LCAM Property Manager assigned to our account. She regularly sends out clear communications on behalf of the HOA Board and has been extremely responsive to my emails. I was on the HOA Board for our community when we used two different management companies and UPI is far superior.

UPI has taken over management of the HOA I am a homeowner in and I will do everything in my power to fully undermine any action they want to take 100% because of how incredibly triggering and unprofessional Angela Hester is. She has no business communicating the way she does to homeowners and should be fired.

This company is unprofessional. Every time you bring something to their attention, it's always nothing they can do, not to mention it's their JOB! Every since they took over the community it has gone down hill. No accountability. As a homeowner in a neighborhood they manage is VERY disappointing. They will send you a notice for a garbage can left out for one day, but will not address the homes that need attention, the garbage that needs to be picked up or the front appearance of the entry way. TO ALL BOARD MEMBERS INQUIRING, DO NOT USE THIS COMPANY!

I am writing to formally address the continued harassment I have experienced, specifically from Angela Hester over the past two weeks. Despite my repeated and clear communication that only my son and I reside in my townhome, Ms. Hester has dismissed my statements and claimed her position is based on reports from neighbors. In our most recent interaction, she stated, “At this point, I am not going to keep going back and forth with this. The board has instructed me to turn the matter over to the association’s attorney.” It is deeply troubling that such a serious action is being pursued solely o…