Westcoast Management and Realty, Inc. Reviews

We are an HOA of 688 homes in Wesley Chapel. West Coast has done a stellar job as our association manager. Crystal Grimes helped us get the biggest improvement in the collection of delinquent dues accounts. She used her 15 years of experience to help get members back on track and paying dues. Thanks Crystal! You are awesome. We appreciate all you do to help our community.

Denise and her excellent team at Westcoast - in particular our community manager - Sandi Farnan, are top notch professionals who know how to deliver... especially under pressure. They came into our small yet distressed community almost a year ago to help rescue and revitalize our hidden village in Historic Forest Hills. In that short time, because of each team member's dedication to understanding the myriad legal and financial challenges we face , together with Sandi's (much needed) gentle but firm guidance towards their resolution, we have begun undertaking those steps and are getting our co…

Westcoast Management has truly assisted the Bayside Gardens community and our manager, Sandi Farnan is attentive and always assessable to answer questions and solve problems. Good job!!!! Jim Inglis President, Bayside Gardens I and II

We at Millpond Estates Section Two have been with Westcoast Management and Realty Inc. for almost ten years. Our experience with them has been nothing short of fantastic. That is not to say that there have been issues that might come up from time to time but are always handled professionally and immediately. Our Current CAM Manager Sandi Farnan, has been wonderful to work with. She also is right on top of her game. I would highly recommend WCM to anyone looking for the right professional management company for their property.

Kim with WCM has been our go to real estate pro for the past five years. Thanks for keeping our portfolio running smoothly!

I had the pleasure to work with West Coast Management for the rental and sale of my house. Kim Small was exceptionally professional and competent in all the transactions. I could not be happier with the outcome of the process.

Que dire sur Westcoast Management? Une belle entreprise regroupant des vrais professionnels aguerris et à l’écoute . Mrs Kim Small, en particulier, m’a permis de réaliser mon rêve de devenir propriétaire d’un condominium en Floride . Elle a tout fait pour moi et mon objectif . Sa grande générosité, et son empathie incroyable ont fait d’elle mon amie pour la vie . Tout cela après un simple clic d’ordinateur de chez moi en France . Un belle aventure . Merci WCM .

We are a Condominium Association in Carrollwood Village, and we have had several property management companies since our inception. Several years ago we discovered and vetted Westcoast Property Management. Westcoast Property Management, our first property manager, Marty Burke, our current property manager, Chris Cernosek, and the owner, Denise Helbig, are simply best of class. We have remained with them for several years now, as they are professional, proactive, responsive and they listen.

So pleased with the service from West Coast Management. Last year our HOA was looking to change our management company. We interviewed 7 potential management companies. West Coast by far offered the best options for service at a reasonable price point. Our previous manager was all about the money but West Coast management's top priority was customer service. A welcome change to the many management companies that try to squeeze every nickel out of an HOA. West Coast assigned Sandi Farnan as our property manager. Sandi is delightful to work with and has the knowledge and experience to help our b…

Tim Wainwright has been a fabulous property manager. The GOW board has been very pleased with his diligence in servicing our community.

Westcoast Management has been managing our many rentals for almost 20 years. They’ve continued to grow and improve, and have a great system & employees that we rely on to help us in successfully managing our properties. Denise & Pam have both been crucial in helping us over the years to navigate any issues, and we are thankful for their knowledge and guidance. All the employees at WCM, that we deal with, like Pam & Jenna are understanding, friendly, and quickly responsive to our needs and our tenant’s needs.

WCM is absolutely 5 stars. I have been their client for six years and cannot recommend them more. Their customer service is stellar and they extremely responsive. You will not go wrong having them support you. Pam, Arne and Jenna are the best and it is a pleasure working with them.

Very rude people work in this company, are experts in harassing and discriminating against owners. The association has been sued several times thanks to their ineptitude to solve problems. Their only concern is to get their paycheck.

Possibly the worst most useless management company. Hard to get through to the manager, never returns calls, ignores all work orders. Don’t trust this company, there’s plenty of professional competent companies out there. They put on a great fake face though

Easy to work with. If you have an issue, Susan in accounts receivable will take care of you

Great company. Jessie is awesome, always so helpful, pleasant and professional!

West Coast Management was there for me when I was looking for a place. And then, helped me rent out my property! It was such a comforting feeling to have the FULL support of what I needed, they covered ALL the bases! Sincerely grateful for the team, managers, and owners of WCM & Realty!

West coast Management and Realty is really a great place to do business. The ladies there are always pleasant and a pleasure to work with. Lisa, Marie and Amy in accounts payable are so quick and efficient. They really go above and beyond! Highly recommend!

Amazing company, always helpful!!

Jessie was a big help! If you go here you should ask for her she will get everything straight

Very good company to work with. Had some issues and the person I spoke with was very professional and resolved the issue to my satisfaction, thank you.

Westcoast management never disappoints very professional and a great company to do business with I recommend all to check them out.

Mr. Richard was excellent, he answered all of my questions and was very thoughtful. Thank you Mr. Richard!!

Richard is very helpful and friendly.

I’ve never once had a problem with West Coast, which is a rare thing for a property management company. It took years to convince my HOA to move our services from the absolute trash company they were using to West Coast, but they’re glad they made the move now! Everything is easy, the portal is great and user friendly, and the homeowners are happy - a feat I didn’t think was possible. Shout out to Tina, she’s always so friendly on the phone!

I had the pleasure of speaking with the manager Rhonda, what a PLEASURE! She is an wonderful asset to Westcoast Management and Realty, she gave excellent customer service and great communication 👏 👌 Thank you again Rhonda for all your help!!!

I recently had the pleasure of working with Westcoast Management and Realty, and I must say, they exceeded all my expectations. From start to finish, the entire team displayed a level of professionalism and expertise that is truly commendable. One individual who particularly stood out was Tina, the Director of Administration. Her attention to detail and commitment to ensuring that every aspect of my experience was seamless was remarkable. She was always available to address any questions or concerns I had, and her proactive approach made the entire process smooth and stress-free. In addition…

Your property manage Jackie Payne was very responsive and a pleasure to work with. Her assistant Carolyn was very helpful. Lovely ladies!

Jackie Payne was professional and a pleasure to work with. Great job!

Your property manger Jackie Payne was very responsive and a pleasure to work with and her assistant Carolyn was very helpful.

Jackie Payne was knowledgeable and a pleasure to work with as well as her team. Check them out!

Loved working with this company! Kim was very helpful and responsive at solving my account issue! I would recommend them to everyone!

Tim was awesome!

I have found Westcoast to be courteous and professional. Their knowledge and ability to support homeowners is unmatched.

Highly favorable firm. We love working with Garrett. He's conscientious, has great attention to detail.

Westcoast Management is the first management company we have ever had that does everything we need and ask for. A special shout out to Chris and her team !!

As a resident at Bonaventure condominiums managed by west coast management. I am so unbelievably pleased with their professionalism! Terry is WONDERFUL! Amy who also works there is AMAZING!! I am so unbelievably grateful for their dedication to our community! Westcoast is the BEST!!

Currently being charged for a water bill that I was told would be canceled for me and that it was not something I could transfer over on my end. No one had reached out to me to notify me that it was still in my name after having moved out for two months. When I called West Coast to address the issue, Jenna had told me that if the owner needed to "get with me she would get with me" and offered no support or resolution otherwise. I am still on the account and am occurring late fees with no sense of when this will be resolved or if I am going to be held liable for these bills.