Wise Property Management Reviews

My community has been using wise property management for 6 years now .Im the HOA President and have worked with multiple property management companies and no company has been like wise from the professionalism and communication! I like to thank Chris Crain who is our property manager without him our community would not be where it is today. Chis has done an outstanding job guiding our community to helping us make the proper financial decisions in keeping our community beautiful. if you are looking for a property management company that cares about your community and when you need to get in tou…

Wise manages our house in Riverview on behalf of our HOA. As a homeowner, I found their staff is very reasonable and helpful. They responded promptly and helped us to resolve the issue on our driveway.

This company is the worst. Expect nothing and you will get even less. And we’ve had terrible management companies so that’s saying a lot. They will come back each year with increases for the work they DON’T do. All those happy clients they throw at you. Vet them. I’m a homeowner with paint peeling off of my home and with appointment my property manager no showed!!

As property owner I have had exceptional experience with Wise Property Management. Frank Alvarez has been AMAZING IN MANAGING AND CREATING A SAFE, CLEAN AND WELCOMING ENVIRONMENT. I am extremely pleased with his Work Ethics and Dedication and Diligence. I am extremely grateful and appreciative that he continues to work and provide support, guidance and CARE.

I have been working with Frank , from Wise property management, for about 10 years now and I just wanted to say he is one of the most knowledgeable, reliable , respectful, and fair property manager I have ever worked with. He is very diligent in all his tasked. He is extremely organized and even more knowledgeable on his profession. Frank is a solid choice to have help anyone with thier property management needs. We need more Franks in this world!!!

I'm giving them one star because zero is not an option. We hired this company to take over managing our community. After almost seven months of virtually no response or action from them we would like to terminate our contract. Not only are they just now beginning to respond to requests, they are using tactics like intimidation and bullying to try and control the HOA board. Never have I felt like I needed to protect myself from a company hired to help, like I do now.

Our community has been with Wise for several years. Latisha Taylor our property Manager has been very supportive and informational. I enjoy working with he.

If your HOA is considering working with this company, I strongly suggest you reconsider. Wise Property Management has been a consistently frustrating experience. Several neighbors and I have received overly aggressive compliance notices, and in one case, a legal threat of a lien on a home — with zero prior email, call, or notice from the company about the past-due balance. To make matters worse, their website is not user-friendly and makes it difficult to set up automatic payments. This feels less like property management and more like a collection agency. Very disappointing.

Mr. Brandon Lawrence is very professional and helpful. My parents are owners for one of the properties at the Preserve of South Tampa and they always enjoy working with Mr. Brandon. He is quick to respond, provides thorough guidance and is very knowledgeable.

I had an excellent experience with this property management company. They assisted me with an HOA approval, and the process was impressively quick. Brandon was extremely responsive, professional, and handled everything efficiently. His communication and attention to detail made the entire experience smooth and stress-free. Highly recommended!

Brandon Lawrence was great to work with in getting HOA violations closed he responds to emails very quickly . He was a great help

I am an owner at Gandy Townhomes and Wise manages our property. My experience with them has been elite in terms of the partnership, response communication and the ongoing trust they have built. Super praise to Kim and Jennifer for the effort and work together. Sincerely. Larry Brakefield

Dealing with Brandon Lawrence Administrative Assistant was very good experience; hope they will keep up this good work always! Thanks again Thomas Maliackal

Poor communication system. They’ve gotten too big that the idea of personal assistance is not in their handbook- from the front desk to the accounting department, They quietly took over our old HOA, and i recall 1 letter about this. Thereafter, no bills was sent by mail but only an invitation to their Portal viia email. I'm an old timer, used to the old ways of “paper trail” but nah, these people sent bills after bills thru enail. No letter of delinquency was sent but my first and only encounter with these people at Wise was a certified letter from a lawyer with threatening tone. Unlike other …

I have lived in the Bay Pointe Waterfront Condominiums for over 12 years, and during that entire time, WISE has managed the property for our association. I probably took for granted exactly how much they do for us here when I was merely an owner. But now as the recently elected condo association President, I have developed a profound and deep appreciation and respect for all that they bring to the table. We have been through a succssion of several CAM’s over the years, and our current manager, FRANK ALVAREZ, has been by far the best I have ever worked with. In my career as a real estate agen…

Wise Property Management is the best property management firm we have worked with in the past 35 years. Any issues that arise are handled quickly and efficiently. They always pay our invoices on time.

Our Wise Property Manager Cara Wing has been awesome to work with. Our community Great Cypress Village was run by the HOA board members for years, and as such, so many things have fallen behind. As a 55-plus community who wants to be retired and work several days a week to keep up with everything. Wise has saved our community quite a sum of time and money. They advised us on many things to be sure we stay on top of the 720 laws. Providing board of director members with the education and answers to anything that arises. As board members, we've had to learn to let go of things and trust Cara to …

Latisha has been excellent to work with! Very responsive and passionate. I would definitely recommend this company for any of your property needs.

Great company to work with and have been for several years now. The staff is friendly, helpful and always respond quickly to phone calls or emails concerning the several condos we own.

We switched to Wise Property Management last year after having poor experiences with TWO prior companies. It has been like night and day since switching to Wise. Our property manager, Benjamin Alair is a rock star. Our medium sized townhome community has gone from meh, needing a TON of work, to a beautiful, well maintained community. You can see it as you drive through and with the the property values going up and comparing to more expensive, newer communities. Moving to Wise saved this community , thanks to Ben and Wise Property Management team

We have been with Wise Property Management for several years and couldn't be happier with their services. Our current property manager, Todd Parker, has hit the ground running. He has been very responsive and the follow-through on all issues are timely. We are so pleased to be working with another great member of their team. We are very happy with Wise and highly recommend.

Morganwoods Greentree has recently obtained Todd Parker as our property manager. He has worked diligently with the Board of Directors and myself as the Administrative Assistant to make the transition very easy. I appreciated his quick timed responses to all my requests and questions. Very easy to work with. Thank you Wise Property Management for sending him to Morganwoods.

Working with our new property manager, Todd Parker this past year has been a breath of fresh air. He has been exceptionally helpful, proactive, and available to our board members and the community. Thank you for your hard work, it hasn’t gone unnoticed.

Pine Grove has worked with several different Property Managers over the years and Todd Parker with Wise Management ticks all the boxes. When you call, he answers, if not he returns it in short order. He will help with any situation you might encounter and see it to the end. He gives you straight talk not what you want to hear. If he does not know he will say so and come back with an answer. He does what he says he will do. Todd is an asset to have on our team!

I've been working with Todd for the past 18 months. He's very professional, effective, and pleasant to work with. Thank you, Todd.

I have been involved in the HOA for Mayfair for over 15 years and have seen 4 different management companies come and go for various reasons but mainly for their lack of concern for the community they were hired to please and protect. This trend has ended when we hired Wise Property Management Company. Our Property Manager, Todd Parker has made a major contribution to WPM by showing a true interest in the Mayfair community. I enjoy working with him and have been so impressed with Todd’s responsiveness to my concerns and plans for continuing to improve our community. John Kasper President, Ma…

Have worked with Wise Property Management for several years after contracting with them through their founder Bill Spivey. It has been a pleasure to work with an organization that has very qualifed folks, and now,Todd Parker our property manager, and they have always bee responsive to my requests. Wil Carothers, President. The Oaks Community Assoc inc

Have worked with WPM for several years and have always had exceptional, timely responses to HOA issues.

Recently we have transitioned to WISE Property management and have Brandon as our property manager and he has been doing a fabulous job. We've had some not great experiences with our previous company and Brandon and WISE have far exceeded our expectations

This company ensures that it is the board of directors who set policy for their association. Cam does a great job managing our association.

I have been the landlord of 2 properties of my mother in Manhattan Palms Condominium for a few years, during all this time the management has been excellent, the person directly responsible is Mr. Frank Alvarez, he has done an excellent job in that position taking care of our investments. And recently for that reason I bought my first property in this community.

Have worked with this company for years. Frank Alvarez has been a pleasure to work with. Would highly recommend.

Frank Alvarez el mejor gerente

Wise Property Management has been with our HOA since June 2020. As a Board member I can say that we have had excellent response from our property manager and the staff at Wise who are always reliable and professional! Our property manager has always worked well with us and is very responsive to our requests for assistance in finding suitable vendors to maintain our grounds and common areas; assists us in cases needing emergency repairs, and ensures our homeowners maintain the standards put forth in our covenants to sustain the quality our community expects. We continue to thrive as a result of…

Horrible service and assistance by chris crain at IRONWOOD CIRCLE, simply is not responding any emails or calls. Blocks me from using my amenities. Never seen such a horrible job.

Es mi primera vez viviendo en HoA y verdaderamente tenía un desconocimiento total pero afortunadamente son personas muy buenas y muy agradables y te ayudan en todo momento que le envíes un mensaje siempre te contestan y te orientan en todo lo que necesitas, verdaderamente yo siempre tuve la oportunidad de comunicarme con Kelly murrens y sin conocerla en persona , puedo asegurar que es muy atenta y muy profesional y muy amable, estoy muy agradecida

Wise property management is terrible I would stay away from them. They don't answer emails after multiple emails no one ever answers you as an homeowner its very frustrating. There is zero communication from our property manager. I wish I could give them a zero review. I do not recommend them to anyone. I don't know how this company stays in business

This company is trash I live in Fawn Ridge and these people are the worst! Don’t use this company and don’t buy or rent in fawn ridge in Westchase!!!

very pleased with the level of service everything has been handled in a professional, timely, and highly organized manner. Communication has been clear and consistent, and any questions or concerns have been addressed promptly. The attention to detail and commitment to quality truly stand out. Overall, the experience has been smooth, efficient, and greatly appreciated. Our prior HOA was horrible FIRST in property

I can’t say enough great things about Frank as a property manager. He is professional, responsive, and truly cares about both the property owners and the tenants he works with. Communication is always clear and timely, and he handles everything with integrity and attention to detail. Frank goes above and beyond to make sure properties are well-maintained and issues are resolved quickly and efficiently.

This management company took over my complex with no communication of increase of monthly dues, and also no communication of a payment portal change. I ended up with a letter from a lawyer office stating they had a lien on my condo and I owed thousands in late fees and other charges. Now that I’m all paid on that ridiculous situation, I cannot get anyone to answer me as to how I continue to make payments. I’ve been reaching out for 3 weeks to no avail. I cannot beg to pay HOA fees with no answer to only end up with late fees and other charges. This company is a complete joke. I honestly though…

They just took over our HOA after the previous company closed their business. They have changed everything and not for the good. The previous HOA never charged interest on late fees but they have now been added to our by laws. They have made unlawful request in regards to owners renting their property. Good luck speaking to anyone from this company for assistance. No one answers the phone or our emails. I can't wait till we get them removed.

Sent some questios to WISE and received almost immediate reply from CODY addressing ALL MY ISSUES! Thanks Cody! ths was the quickest and most responsive I have ever seen from a management company!

A horribly run company that treats its clients who pay them like trash. As a homeowner and also realtor who helps people achieve homeownership this company is a drain on society and the associations they represent. Theres no accountability, it’s like dealing with a corporation not a person. They don’t care about you, they just want your money and to take more of it while providing less service. This company needs a total rework from the ground up.

Very quick response from Brandon to resolve a recent issue. Impressed !!!

Wise is great to work with from a resident perspective. Emails are responded to in an exceptionally timely manner and the staff (Cody and Jennifer) are always respectful and polite. While I have not had this experience before with other property management companies, I could definitely get used to this proactive and solution-focused service and support.

The service was great.

Brandon has been very fast and efficient with the tenant application process. THANK YOU! 😊

Very nice people and very good service.

Shout out to and for Kimberly Woodard. She was very helpful on several matters with our Bordeaux Village tenants. Thank You!

They manage the property on Fletcher's Mill Dr Tampa. This property management company hired contractors to renovate the exterior of our unit, and in the process they caused thousands of dollars of damage to the interior. The contractor admitted fault at the time, but Wise Property Management has refused to take responsibility. Instead, they pushed us to their lawyer, who now claims the contractor denies causing the damage — despite clear evidence to the contrary. Completely unprofessional, negligent, and dismissive. Steer clear of Wise Property Management.

It's incredible how this association is forcing me to clean the back of my fence when there is another property belonging to another person. It is assumed that as a community each person has to do their part. This is the first time I see this. We benefit from everything, it gives value to that person's property and they do not want to cooperate, not even with the cleaning, and this association, instead of defending us, just charges for fun because I don't see them doing anything. And another thing, I see other neighbors with their fences that are dirty and they do not send them a complaint..

Terrible experience with wise property management. My mother was diagnosed last year with pancreatic cancer. I had to leave my house to move in with her to take care of her. She passed away in may this year. I missed my hoa payment due to my head not being focused on small things like this. $400 a year. They sent this to a lawyer Glauser knight jones, who have also been so terrible. Now with fees and interest I owe almost 2k. Everything is just a money grab now a days and people who lack empathy. I explained my scenario in detail and offered to send personal info to show that I’m going though …

These people are awful. All about taking HOA money and solving zero problems. Good luck getting a hold of anyone here, all answering machines and never a call back. One step away from a trip to court with these clowns.

They manage North Bay Village condos in Tampa. They charge astronomical HOA fees but don't take care of the community. The gate has been broken since 2021 or before that. The stairs are in rusted and in poor shape that your finger can go straight through the stairs. The pool is laughable with the rotted wood deck to it's core. Don't walk on the stairs, the railing is so loose, you might fall. They're budget is absolutely ridiculous with the amount of money being charged and spent, but nothing is being taken care of in the community. They lack communication. I would highly suggest someo…

Fine HOA management that listens and responds. The monthly payment is negotiated by residents with management and the parking is monitored and sane. All is well at Bordeaux Village Place.

They responded promptly to my concerns and provided quick assistance with the issue I raised. I appreciated their regular updates on the progress, which made the process even smoother. Their dedication to customer service was evident, and I felt valued throughout the entire experience.

as a resident of caya costa I have had a water leak in front of mine and my neighbors goin on for over 2 months. I have written 2 notice for repairs with the gate. personally spoke to Jennifer tutko after she stopped responding to email and left a voice mail for Chris Crain on his work phone weeks ago. nothing has been done in 2 months and thousands of gallons of water have been wasted due to their laziness. this is why people buy in a gateed community and pay such high fees..... so these issues are taking care of in a timely manner. I don't see how they still have jobs as they are so incompet…

Had a payment returned, called to find out why. Call back within 2 hours, situation explained fully and problem corrected. Wise representative was very polite, patient, and helpful!

The main plumbing line at our condominium building was backing up. Weis had a plumber at the site promptly at 9am. Problem solved! Thank you.

Contacted Wise Management for my townhome's roof repair. Wise management provided a prompt response and took care of the repair needed. Thanks to Wise team.

Any time I have had an issue and contacted Cody about it, it has been taken care of promptly. A great way to run a business.

HOMELESS!! ZERO STARS TERRIBLE PROPERTY MANAGEMENT COMPANY!! Avoid at all costs, do not own or occupy a property managed by this company! You’ll be VERY sorry. Mold everywhere! Cost us thousands, three months and still homeless for the holidays!!!

When I tell you this is the absolute worst company to deal with, I mean it. It took me so many emails and phone calls to try and get ahold of them. And when I did, it usually was that I had to speak with someone else. The board members of where I lived, were so rude and disgraceful it should be a crime. I still go back and forth about suing one of their board members for what I believe was an abuse of her power. I don’t know what the monthly fee goes towards anyways because the sidewalks are all uprooted so making the neighborhood look nice with grass being cut doesn’t always say everything ab…

Most property management companies are borderline incompetent, but Wise takes it the next level by pairing their incompetence with such poor communication that the only adequate descriptor is negligence. I can’t even comment on how it is to work with my contacts, Chris Crain and Jennifer Tutko, because they don’t answer emails or calls.

Horrible experience. I almost did not close on my new property. The staff sent critical information 45 minutes prior to closing. I have sent multiple emails on basic questions that remain unanswered for weeks. Not a great start and very unprofessional.

This is the worst company ever. They do nothing quickly and just give you the runaround about maintenance. Stay away from any property managed by them

Working with Frank Alvarez for several year has been a great experience. I appreciate his responsiveness and attention to detail as well as his passion for helping those around him.

Mr Frank Alverez is always helpful and available when I have any concerns and/or questions. I really appreciate the effort he puts in to keep the community safe and clean

Frank Alvarez Excellent manager, available at all times, compliant with his duty to the maximum, attentive, respectful and willing to help

Es un condominio espectacular , como no he visto otro . Súper tranquilo para los niños en la escuela . Un lugar estratégico cerca de las escuelas . El mantenimiento es el mejor de todos . El manager Frank Álvarez siempre atento a dar el mejor servicio a los inquilinos , mantiene este lugar increíble en todos los aspectos limpieza , mantenimiento, confort en general lo recomiendo para todo aquel que quiera una renta o una residencia bien tranquila y segura para su familia .

Manhattan Palms Condominiums lo recomiendo 100% a todo aquel que prefiera un lugar tranquilo , acogedor , súper limpio y bien atendido por todos los trabajadores a cargo .El Gerente Frank Álvarez por el cual fui atendido en persona en varias ocaciones me brindó un servicio de excelencia y siempre atento a todas las situaciones dadas . Es un lugar muy bueno y seguro para vivir .El mantenimiento funciona espectacular como ningún otro .

Experienced nothing but A++ customer service from Sheri LaBrant. Always prompt and helpful with her communication.

Gracias a Frank Álvarez por su servicio a la comunidad

The best thing that could have happened in Manhattan Palms Condominiums is to have Frank Álvarez as manager. He has made this community one of the safest in the county. Thank you for your work.

Muy profesional en lo que hace mucha seguridad en nuestro condominio muy atento a la seguridad y satisfacción del cliente no tenemos kejas de Frank muy kerido x todos gracias x ser nuestro manager

Sheri was just as helpful in person as she was on the phone. She was professional and kind. Most importantly she was so respectful. As a senior person, I truly appreciate the respect she has shown me. She is a most precious gem. Vanessa M.

I give 5 stars to Frank Alvarez manager of manhattan palms condominium, cooperative, informative and always helping his residents.

Wise Property Management has done a fantastic job at my community. Our property manager Frank has done an amazing job and is extremely responsive.

They don't care about their residents at Temple Terrace Patio Homes.They take your money and leave you with a neglected dirty pool, no clubhouse and neglected courtyard. They won't listen to any safety concerns with environment and disorderly neighbors and crime. They won't fix any broken fences,allowing for neighbor's dogs to end up in your yard. 0 stars.

Horrible experience. Incompetent management provided misinformation that nearly killed the sale of my condo. Delayed the closing by 2 months and cost me additional fees and they could not have cared less. Strongly caution anyone considering hiring this Management company.

Dealing with property management companies can be very difficult at times. My experience today with Kimberly at Wise Property Management was outstanding. No wait times, no long hold times information availability was outstanding. Thank you Kimberly and Wise Property Management.

I highly recommend Wise Property Management; their professionalism, attention to detail, dedication, and exceptional responsiveness truly set them apart in the industry. Their organized approach ensures that every aspect of property management is handled efficiently, making them a reliable choice!

I wish zero stars was an option. I rarely give reviews like this but I don't want anyone else to go through this. This is the worst property management company I've ever seen and I know many property managers through my work. Cody Glass has done nothing but shirk responsibility for the flooding that occurred in our unit due to issues outside of the building that the plumbing company told us they have been aware of for months. Not to mention we notified them months prior to this incident that there were issues from outside of our unit affecting the interior with 100% certainty. They have taken …

The only reason I gave Wise Property management 1 star, is because there was no option for zero stars. Because that's what the competence should be rated at. Every simple problem we have had has either gone unresolved, swept under the carpet, or stonewalled.