Embarcadero Club Apartments Reviews

Today I have had the extreme pleasure of meeting with Ms. LaShon Shorter, Community Manager at the Embarcadero Club apartments and she was ultra professional, respectful and very patient with all of my inquiries from the rental rates all the way down to all of the amenities. I loved how meticulous she explaining what they require and I'm looking forward to further inquiries about the residence here at the Embarcadero. Thank you LaShon. Blessings.

LaShon is so amazing! Such a blessing to be able experience the changes and the updates she has been bringing to the complex and residence! She is always looking to make things better and always goes above, beyond and out of her way to make accommodations, changes, upgrades and even just a warm smile and hello amidst her busy schedule! Thank you LaShon!

Excellent staff and being accommodating with me as becoming a new applicant Devonte and Terri are very friendly

The new property assistant Manager, Ms. Terri, is getting the Bacadero back right. You can speak to someone about your problems now and she was cooperative in the office, all new tenants she can get you in within 4 days as long as you qualify

DeVante was an excellent help!! He was very informative and completely transparent!! Great community!

Will love to live here.....

Moved in about 3 weeks ago and I love it. The newly renovated apartments are so nice. I had a few things that needed to be fixed on move in day and the office had it fix before I got back. They were fast nice and made the process super easy. They were really flexible with my schedule and worked with me through the entire process. The neighborhood is really quiet. I can’t wait for the pool to open .

I’ve been living here for nearly a year and everything is going very well so far. For the price and location, you can’t beat the deal you’re getting. Lashon, Kai, and the entire leasing office are excellent with making sure everyone is taken care of. Some minor noise issues here and there but overall, friendly community, clean, and well maintained. Thank you very much.

Just renewed my lease for my third year here, and I can honestly say my experience has been nothing but positive. Since moving in, I’ve had no major issues, complaints, or concerns. I especially want to recognize and thank the current property manager Ms. Lashon and staff for the hard work and dedication they put into this community. Since she joined the team, I’ve noticed a huge positive difference in the overall atmosphere, cleanliness, communication, and upkeep of the property. I know every community will have mixed reviews, but at the end of the day, home is what you make it and I truly en…

Omg my experience from the first call to coming in today , Let me.start by the welcoming voice over the phone Devontae is so welcoming and helpful ... came in office today and was greeted by the beautiful property manager who's energy is real magnetic joyfully pleasant....made sure I was accommodated with a good cup of ginger tea. Boy was it good too lol... But Ms.Terri takes the cake super helpful , kind, and thoughtful. She explained the process so well and made sure to accommodate my want and needs... I truly recommend you to come down and apply

Formal Complaint – Embarcadero Club Apartments I am submitting a formal complaint regarding ongoing issues at Embarcadero Club Apartments that are affecting habitability and quality of life. There are persistent concerns with property conditions, including a noticeable stray cat presence and recurring pest issues such as cockroaches. The overall upkeep of the property appears inadequate. Additionally, neighbor noise and inconsiderate behavior are frequent, with little to no effective enforcement from management. Maintenance service has also been unsatisfactory, with delays in repairs and w…

This is a very nice property, the grounds always look wonderful and the maintenance & leasing staff are very helpful all the time

I had an extremely disappointing experience with this leasing office and their staff. From the very beginning, communication was poor and unprofessional. Emails and calls often went unanswered, and when I did receive a response, it was delayed and lacked clarity. The staff seemed disorganized and unwilling to help. Simple questions were met with vague answers, and at times, I felt like I was being brushed off rather than assisted. The leasing process itself was unnecessarily stressful due to their lack of coordination and attention to detail. Additionally, the attitude of some staff members …

I’ve been here for two months. They have not came and fixed anything in my unit. They are liars. The refrigerator is leaking with bug the carpet. You can feel cold air coming from under it. Don’t move here 2026. The maintenance people here are slow. this will be reported Noise/Behavior on top of me every night from two to 4 o’clock in the morning Unacceptable

I been here for a while I actually love it its a place that' is adjacent to north south east and west but our the way the rent office is responsive courteous the property management is fair 👌 I been here since 2017 and I would definitely ponder about going its a comfortable place home is what you make it.

Excellent Customer Service. She offered me tea with a smile

I came to tour this apartment complex today. As I approached the maintenance worker to ask a question, he pulled out a firearm and appeared ready to shoot me. I felt extremely threatened and unsafe.

Living here has been a great experience, and it’s clear that the team and staff truly cares about their residents. I highly recommend this community to anyone looking for a well-run property with exceptional management and customer service.

Management has always been a pleasure since I have been here. Ms. Shorter is very informative, empathetic, and charismatic. Thank you for making each visit an easy and stress free.

I came up on my 1 year of living here. I must say I haven't had any major issues, and the minor issues I did have, they fixed it right away. The staff is very friendly and helpful. Mrs. Shorter is an amazing person, she cares about her residents.

The pictures are deceiving. When you get there, you don't find a nice and serene complex. Instead, you find doors that look to be kicked in, little to no safety measures that actually do anything, holes in the flooring, broken glass and trash outside, and management that seems to have nothing but excuses. But dont worry, they assured us they've never had any shootings there. Just, steer clear if you arent prepared to get catfished by nice images.

Love the location and the staff is amazing.

Horrible complex, only showed model unit and wouldn't allow to see actual rental unit until move in, was greeted with mold, roaches and unsafe/uneven doors. Hot water goes out when wants to, hot water not available for 9 days. Terrible office staff, very unhelpful unless threatened with lawyers.

I moved here in 2023 and haven't had any issues. If I have a issue with staff here. The new property manager is making a big difference with getting the bad apples 🍎 out and she is very funny and friendly. The property always have great events every other month. Nice place and quiet

This is an extremely unsafe apartment, area, and incompetent staff. MY CATALYTIC CONVERTER WAS STOLEN A MONTH AGO!!!! I moved in here a year ago and just managed to move far away last week. DO NOT MOVE HERE! Mold, roaches, constant need for repairs, UNSAFE!!! While living here I put in 13 service requests for the AC/Heating alone. Roaches everywhere, constantly. Rowdy neighbors, rude, know-it-all staff. They do not care. My catalytic converter was stolen in April, I put in a police report but nothing was done. They took my whole exhaust system. $3,500+ worth of damage. Conveniently, there are …