Fieldstone Association Management Reviews

My HOA modification request for my shed and fence installation was approved quickly and without any hassle at all. The entire process was smooth, clear, and stress free from start to finish. A special thank you to our community manager, Sylvia Robinson, with Fieldstone Association Management. She was professional, responsive, and made everything easy to understand. I truly appreciate how efficiently she handled my request. I’m very pleased with the level of service and communication. Great experience overall, thank you for making it so simple!

Fieldstone Management has shown a consistent lack of responsiveness and follow-through regarding basic maintenance and community concerns. After previously receiving prompt assistance from a former representative, I was reassigned to Jason Hixon in early March. I submitted several straightforward requests on March 3 and was assured they would be reviewed. Despite multiple follow-ups over the course of a month, I have received either no response or vague assurances with no timeline or action. There has been no meaningful communication or resolution. More importantly, there are unresolved main…

Jason Hixon is our management agent at Fieldstone and he is continually working to improve his value to our homeowners. He is available when we need him, responsive to questions, offers advice from his experience when it is helpful, and works with our board to ensure our subdivision is well served and taken care of . He is a valuable asset to us!

As a new homeowner in the Fern Dale Community, it has been a true pleasure working with Mr. Matthew Vaughn. From the beginning, he has been exceptionally responsive and supportive, offering clear guidance as I became familiar with the community’s HOA guidelines and processes. His professionalism, approachability, and genuine willingness to assist have made my transition into the community both smooth and enjoyable. He has been very helpful in our efforts of gaining approval of a fence installed on at my home. I sincerely appreciate his dedication and the outstanding service he provides to the…

I am a homeowner in Ellis in Marietta and our HOA contact is Ally Venable from Fieldstone. While many residents post issues on social media sites, they don't often notify the right person to assist, Ally is that person for us. She has set up a simple contact process so we can ask for support, like when there were trees blocking our trails, and once notified she acts quickly to get the issues fixed. She is responsive and clear on what she can do to help and quickly accomplishes it. Thanks Ally!

My family is currently building a home in a community in Hall County, and I was advised to reach out to John Albano with some questions. I’ve contacted him several times with a range of inquiries, and he has consistently responded quickly and been incredibly helpful. He’s made this overwhelming and often stressful process so much easier, and I’m truly grateful for his support!

I have been a homeowner since 2020. I have had my deck finished only once since I’ve been here and it’s chipping bad my neighbors as well. My wood is rotten due to water leaks. I do have a pet that goes out on the deck that is not allowed to go out because I’m scared he will fall through the rotten wood. I also have water damage in my garage along with water damage on the inside of my home due to cement cracks that weren’t sealed. I’ve had water come into my home and wake up from a rainy night with puddles of water in my home. I did try to caulk what I thought was the problem myself, but after…

Dealing with HOAs can be challenging as a new homeowner with no experience. I would like to specially commend Sylvia Robinson who took the time and helped us! While we had some challenges getting our fence approved initially, Sylvia guided us through the process and offered advice along the way (through emails and phone call) to ensure we met the requirements necessary for approval. We really appreciate Sylvia’s help and her time assisting us through our first HOA experience!

We are very pleased with Fieldstone Association Management services especially Emily Bryan. She is always professional, responds to all inquiries in a timely manner and also kept us updated with any concerns. It was a pleasure doing business with the Emily Bryan and looking forward to more work in the future.

We use Fieldstone Association Management in our neighborhood. I can't say enough great things about them. I have been involved with the HOA of my current neighborhood and also in my old neighborhood. I have seen and dealt with several different association management companies over the last 15 years and I can safely say that Fieldstone is by far the best association management company I have ever delt with. I work daily with John Albano, our local on site agent with Fieldstone and he is a pleasure to deal with every day. He works hard to do everything in his power to make our community run smo…

Terrible experience. We are on our second rep (Chris) and he does not respond sometimes for weeks. We run everything , look for and organize vendors to take care of our neighborhood and all they have to do is pay them....they don't even pay them, we need to email/call 3-4 times to ask them to pay landscapers after 6 months of overdue invoice. I don't know what we are paying fieldstone for, the just sit around and don't even respond to board's emails. They were supposed to schedule an HOA annual meeting and from August to November we have been asking them since it is mandatory to have it once p…

I moved into towne center at Cambridge neighborhood last year and the HOA fee way $50 a month. Only one year later it is now $120 a month with nothing being changed. A 130% increase in a year is ridiculous, especially with no added benefits. I would love for the board to hold a meeting and explain why they think a 130% increase is necessary. Seems money hungry to me

Ally Venable, you’re wonderful!!! A true gem. You make my HOA experience worth it !! As a homeowner , Thank you for always being attentive to me and my family’s needs!

As a realtor, and a home owner, I deal with HOAs often. Ally is the best! There are several home owners in our subdivision with high expectations, and very little patience. She has always handled all questions and concerns swiftly and professionally.

I have the privilege to partner with Kyle as being apart of the HOA board for my community. One of the things I truly appreciate about him is his fairness. He's always reliable, promptly responding to emails and phone calls. Property management can be challenging, but I admire his willingness to go the extra mile to ensure a safe and welcoming community for all members and the board.

Jennifer Matthews with Fieldstone Management has been awesome. She has assisted the HOA tremendously and is a pleasure to work with.

John Norwood is available, responsive, and helpful. He does a terrific job of supporting our HOA.

As the owner of a Landscaping company of the past 7 years, Fieldstone Management has been the easiest management company to work with. It’s especially nice to have Mr. John Norwood as our point of contact. Always clear, respectful, easy communication with Mr. Norwood and Fieldstone. We’ve also never had any issues with payments in any of years of working together. They make sure to take care of the home owners and the vendors! Excellent group of professionals to work with.

Karen Flanagan, a Fieldstone employee, is the manager of our neighborhood HOA. Karen does an excellent job for our community. She is thorough and remains composed, even when her job pulls her in many different directions at the same time. I highly recommend Karen to any neighborhood that is in need of an excellent HOA manager!

John Norwood is always prompt to reply and has given us great service for the past four years in our new Duluth community!

I had an issue with my key fobs that Debora Sanon was able to quickly respond to and resolve. I live in a very large neighborhood, so I’m sure she fields a very high number of requests daily. Appreciate the quick and accurate response.

Debora Sanon is very responsive via email and gave me great assistance.

Emily has been absolutely wonderful to work with! As a new homeowner, I had many questions, and she was always quick to respond, patient, knowledgeable, and genuinely kind. She made the entire process much easier and helped me feel welcomed into the community. Her professionalism and willingness to help truly stood out. Thank you, Emily, for providing such outstanding customer service!

Debora Sanon was very helpful and quick to respond when I reached out regarding getting access to my pool key.

Ms Sylvia and her staff(Ms Joanne) are Amazingly sweet and kind ladies to work with always prompt when needing assistance’

Poor management. Does not return calls or emails. We were told that Sonia Avila is the responsible manager but she doesn’t respond when requested either phone or email. Poorly handled communication. 👎🏻

I would like to thank our HOA Community Manager Emily Bryan for her outstanding help and guidance throughout the approval process for my covered patio project. She was professional, knowledgeable, and always willing to answer my questions and address my concerns. She provided clear instructions on the required documents and helped make the HOA modification approval process smooth and straightforward. Her prompt responses, patience, and kindness were greatly appreciated. Excellent customer service and support from start to finish. Thank you for making what could have been a complicated process …

Debora has been very responsive to the needs of the home owners in the Everton Community. I have contact her in several occasions, and in all of them, she promptly resolved the issues brought to her.

Ferdale management very helpful and great response time

Great association!!

I currently have Fieldstone as my HOA and specifically Sylvia Robinson as our manager. She is kind and responsive and knowledgeable. Our annual meeting was just recently and she took her time and entertained our many questions. As a new community, there were many and we went quite long. HOA’s get a bad rep but I do see the benefits in them and appreciate what Fieldstone and Sylvia try to provide for us as Homeowners.

Fieldstone Management and James King especially have proven again and again just how professional, prompt, and courteous and company should be James is always there to help.

Our neighbor uses John as our representative. He has been very responsive anytime I’ve raised an issue with him. He and Feildstone has made more improvements in our neighborhood than the last two management companies we’ve had. Thanks John

It is a pleasure to work with James King at Fieldstone. He is consistently available for communication, is very conscientious about serving the HOA Community's needs and always exhibits both a professional and personal attitude that forms the basis for a very productive working relationship. Thank you!

James K. was incredibly responsive, professional, and helpful during our move into the community. As we navigated a cross-country relocation, he was always quick to answer questions and made the HOA process smooth and stress-free. His level of service stood out not only to us, but to our realtor as well.

We have had a great experience with Fieldstone Association Management. Our HOA property manager, James King, is highly professional, responsive, and attentive to the needs of our community. He consistently communicates important updates and information in a timely manner, ensuring residents are well informed about HOA activities and initiatives. James is proactive, organized, and always willing to address questions or concerns. His dedication and commitment to maintaining smooth HOA operations have made a positive impact on our community. We appreciate his professionalism and the excellent se…

Sylvia was super quick to respond and approve my modification request for installing a fence at my new home!!

As our association manager, John Cenni was incredibly helpful throughout my HOA landscape approval process. From the very beginning, he guided me through every step—helping me understand the requirements, gather the necessary documents, upload forms, and complete the process smoothly. Whenever I was unsure about certain parts of the paperwork, John took the time to explain everything clearly and patiently. He was always highly responsive via text and email, and he seamlessly communicated with the Board throughout the review and follow-up process. I truly appreciate all the support he provided.…

James is Awesome

James King is a super punctual guy and he’s really easy to reach, def going with him again 🫶

My husband and I moved into one of the Fieldstone run Communities. We have tried to email and call our Community Association Manager MULTIPLE times by phone and email. We have inquired about getting a fence approved by the community, questions about necessary documentation, etc etc. Matthew Vaughn has not reached back out meanwhile the rest of our neighbors have gone ahead and installed a fence. After calling and being put straight to voicemail for multiple days in a row - we would love a call back. We are trying to do the right thing here and go through the appropriate channels with the assoc…

I am very pleased with our Wonderful Association manager Debora Sanon!Her response to solve our issue with a Key Fob was super quick and professional:)She is polite, informative and made the process super easy:) Thank you

Karen Flanagan has been great. I recently moved into South on Main and wanted to do some extra work in my side yard. She was prompt to get me answers and walk me through the approval process. I know her day-to-day duties can be challenging with a neighborhood this large, but so far she seems to be the right person for the job. Thanks again.

Debora Sanon was extremely helpful and a joy to work with. They are doing an excellent job providing customer service

Just wanted to send some brags your way about John Albano. I was having trouble with our email so I reached out to him. He was so quick to respond and gave me step-by-step instructions to correct some items in our account. I really appreciated how intentional and thorough he was. He represented your company well.

John Norwood is very unprofessional, and needs an attitude adjustment. I emailed him with a concern with regards to the payment portal for HOA fees (which needs to be adjusted BTW) after a payment is made, and he goes back and forth with me about my email address. I guess he picks and chooses who he’s willing to assist, but anyways…I WILL get the matter resolved.

Most unprofessional management company. The legal knowledge is extremely lacking. Feels as if they’re there just to collect a paycheck, not guide or help in any matter. You’ll feel very “brushed aside”, particularly by John Cenni. Avoid his council at all costs.

I had a GREAT experience dealing with Fieldstone. Ally Venable was especially helpful and her customer service was phenomenal. She answered all of my questions/concerns in a very timely manner. I couldn't be happier with my experience with Ally and Fieldstone. I would highly recommend them.

Fieldstone manages our HOA. John Norwood, our community manager has been outstanding. The few times I had to reach out for approvals, etc. he has been very responsive and helped answer my questions and solve my issues!

Fortunately I haven’t had many issues to address within my neighborhood but when I have our representative, John Norwood, has immediately addressed them with positive results. It is comforting to know you have someone to react to any concerns you may have.

John Norwood is always very responsive and helpful when I have questions about the HOA in my neighborhood

I had a disappointing experience with Fieldstone. Communication with the property manager, Kelly Youngblood, was lacking, as my emails went unanswered. Additionally, the overall management of the community did not meet expectations. I hope improvements can be made in responsiveness and community oversight.

Sonya Avila, Does an excellent job as our property manager at Everton. She is very responsive.

Our experience with this company has been awful. The representative assigned to us is rarely at work, does not visit her properties, and does a horrible job communicating repairs and updates. If you live nearby your representative, things may be different. However if your community is not within 30 minutes, don’t count on being served.

Fieldstone has been supportive and responsive when it comes to addition to my home. The manager was responsive and very thorough about what I needed, which made my experience a lot easier.

New community association manager, Kyle, is fantastic. It’s obvious it’s a lot of work with alot of different kinds of characters. But still gets back to me in a timely manner everytime.

Emily Brain is very helpful and provides enough guidance on HOA requests

Extremely disappointing experience with Fieldstone Association Management. We spent nearly four years trying to get a serious grading and mold issue resolved at my mother’s home in a 55+ community they manage (Traditions at Herrington). The problem was confirmed by both the builder and an independent inspector as the HOA’s responsibility. Despite this—and dozens of emails dating back to August 2022—Fieldstone failed to act until we were forced to pay out-of-pocket for repairs. The mold and drainage issues led to documented health problems, including respiratory illness requiring a CPAP machin…

As a new home owner with an HOA (never had one before and wasn’t too sure about it) so far it’s interesting but understandable why I have to request to do certain things to my home. But the process to gain approval wasn’t too bad and Matthew streamlined the process so I didn’t have to wait 45 days for approvals on things like a fence. As a pet owner this helped us out greatly!

Horrible receptionist, not willing to help at all --- useless. Why would you sit her at the desk to answer calls? Horrible, awful experience. I work at closing law firm and needed to speak with someone about placing a rush on an order. Simple. Couldn't wait for me to finish asking my question. Don't try to explain this to whoever asks you about our situation because you were straight rude and you know it. "WHAT DO YOU NEED, MA'AM?" Are you kidding? I just told you. Not willing to listen when I'm telling you? Useless. Said she'd transfer me to someone - transferred me to voicemail. USELESS.

My experience with HOA, Sylvia Robinson, was beyond amazing!! No matter what was going on she would always stop to personally speak to me by phone or by email for updates. Sylvia goes above and beyond to make things happen and it’s a blessing to have her on my team!

We’ve had the pleasure of working with Emily Bryan as our HOA manager, and I can confidently say she has been outstanding in every aspect of her role. Emily truly cares about the properties she oversees — she’s not someone who manages from behind a desk. She regularly conducts on-site visits, takes time to understand what’s happening on the ground, and approaches each issue with care and professionalism. What sets Emily apart is her responsiveness and follow-through. She communicates clearly, responds quickly, and makes sure concerns are addressed in a timely manner. It’s clear she takes her …

Ally at the Harvest Park HOA is awesomely helpful and timely response when I need to assist my clients. Thank you, Ally!!

Christina was incredibly helpful and so fast in helping us get approved for a cosmetic change on our house. Our last HOA was so hard to ever hear from and Christina was incredibly helpful and quick!

Having your contact person drive-through the neighborhood every two weeks is not going to maintain your neighborhood. There are so many covenants that are not upheld. People are going rogue and doing whatever they want. So far, they have not made anyone who has created their own cheap brick border flower bed undo it and get it back to how it was. People have junk all over their patios with discarded toys, dead plants in pots, office chairs as outdoor furniture, and so much more. The pool in our neighborhood is dirty and there is trash all over that we have asked get picked up to no avail. Seve…

So impressed by the partnership of Sonya Avila!! Where do I start….as our neighborhood ventured into an important/planned improvement project, Sonya Avila was highly instrumental in engaging the neighborhood and spearheading the planning of the large undertaking. She was always open to feedback and offered various improvement ideas. Additionally, throughout the project she was always available and quickly turned-around important project deliverables (without a hitch). As we near the end of this beautiful improvement, it is plain to see that our neighborhood would not want to venture into a…

Sonya has been a great partner in our community clubhouse renovation project! Her prompt attention and sense of urgency was truly appreciated. Thank you Sonya for your partnership!

Thank you Christina! You are extremely efficient in all that you do for me. I appreciate all you do for our Pulte Homeowner’s Association.

Michelle Rears=don is the BEST! She addressed all my questions within hours. Very impressed with her.

I had a great experience working with Emily Bryan from Fieldstone Association Management! She is very quick in responding, incredibly friendly, and very knowledgeable. She guided me through the entire process and went above and beyond to help with my project. I really appreciated her support and professionalism. Highly recommend working with her!

Great working with John Albano related to the pickleball courts and needs of the neighborhood. He is always quick to respond and helpful when I have questions!

I am a Resident and Landscape Committee Chairperson here at Reunion Golf and Country Club. As a resident John Albano has been a positive influence in our community. I feel that he is fair when he oversees the community standards. As a volunteer for the Landscape Committee, we work close together in decisions and budgets for my department. He often goes above and beyond his duties by offering to help with projects and a facilitate necessary repairs within our community. He is a great asset to Reunion and I am very happy to work with him.

Ally Venable has been amazing and helpful as our HOA lead. We had a recent urgent need for her help late on a Sunday and while she was on vacation. Regardless of the time, Ally was immediately responsive and helpful, ensuring the issue got resolved promptly. I highly recommend Ally and appreciate her and the Fieldstone team’s care and support!

Very quick response, friendly and very helpful. Emily Bryan was very polite and assisted with my E-mail submission of the forms which I was having issues uploading.

Emily Bryan was very helpful and quick replying to my request and getting the approvals I needed.

Fieldstone has always been responsive to my needs. Emily Bryan has been phenomenal!

I sincerely appreciate Ally Venable of Fieldstone Association Management for taking the time to address all my concerns regarding the HOA covenants and disclosures for my new listing. Her efficiency and responsiveness were invaluable, qualities that are essential in our industry. Thank you, Ally, for your professionalism and support!

I imagine whenever Ally Venable, our dedicated Community Association Manager for Broadview Place and various other communities, hears from a resident, it’s most likely a livid complaint, a critical issue or an urgent plea for help … which all translates into NOT a good thing! So, I believe I can safely say being a “Property Manager” for any Community is probably a challenging and “thankless” job. Therefore, let me take this opportunity to recognize Ally for her relentless dedication and outstanding customer service. Here is a huge THANK YOU for all the help and guidance I received from Ally…

We are doing landscaping and hardscaping at our new home, and we had to have it approved by the HOA. Ally Veneble was incredible in getting our request approved and back to us. She has helped us with other issues and has provided great, beyond expectation support. We feel fortunate to have her in this position when we need assistance.

Boy oh Boy do I miss Dawn Scarborough. On Dawn's email list her extension and direct phone number. I have email Sylvia R. several times asking when a good time is to speak on the phone. She only replies by email. (which does not have her direct contact information.) However, I am not getting direct answers which I stated in the email and voice message. My email is dated Jan.31, 2025 as of today I am no closer to a resolution. To be fair and honest, Sylvia called me Friday, March 7th@ 4.17pm, when I was getting Lab work. I called her back @4:30pm, of course the call went straight to VM. Yes, I …

It was a pleasure working with Fieldstone Association Management. Emily Bryan was prompt, professional and extremely helpful in giving the right guidance. Truly appreciate her dedication. Highly recommend!

We've just moved into our new home back in December. Emily Bryan has been our Association Manager and she's been amazing! She responds quickly whenever I have any questions, and I'm so grateful to have her a part of our HOA!

Sylvia R. is the representative for our neighborhood, and she is always quick and responsive on the communication. I appreciate it!

We live in Canoe Club subdivision (which Fieldstone manages) and Ms. Robinson was very responsive and a pleasure to deal with on a concern that we had.

I've been incredibly impressed with Fieldstone Association Management! Their team in Atlanta, especially their Community Association Manager- Jennifer, truly goes above and beyond for our community in Cumming. From prompt communication to expert handling of every issue and modification request, they make managing our homeowner’s association hassle-free and efficient. It’s refreshing to see such professionalism and genuine care for our neighborhood. I wholeheartedly recommend Fieldstone Association Management to anyone looking for top-notch service. It is definitely a five-star experience!

Sonya was lovely to work with and she was very efficient and quick with her turn around. Thank you Sonya!

Amazing experience with Theresa from the Kelly with my HOA doc needs.

Posting a quick review after my recent experience. As a new homeowner, I've encountered numerous unknowns to handle. Fortunately, I received phenomenal assistance from our association's property manager, Emily Bryan. She's passionate, dedicated, very friendly, understanding residents' pain points and addressing issues promptly. Keep up the great work !

Terrible and poor management. For one year to the next they increase 130% the maintenance. We had dealing with some issues with our community pool and took weeks to repaired it. No happy at all with their service, additional to that, is impossible contact someone who can help you or answer your emails.

Sylvia was very helpful and always responsive in regards to my request for approval to build our pool and fence. She was personable and always responded within a few hours which is a rarity these days.

All the veterans living in Reunion were honored last night in our community. Fieldstone hosted the Veterans Day event which included a bagpiper, an honor guard, and the National anthem. They also provided dinner for the veterans and their spouses in the main dining room. This was the second year in a row that Fieldstone had hosted an event and is much appreciated by all of us who served our great Country.

Kyle was super responsive, quick replies and very friendly and helpful!

I just went through a series of problems (including internal flooding) which involved HOA attention. I feel amazingly grateful to John Albano for his handling of each problem. We are fortunate to have a property manager who is knowledgeable about what is involved in most any kind of repair and a VERY WELCOME consideration of what is like for the homeowner when suddenly faced with catastrophes. John quickly took care of every phase of my repairs and then checked to be sure everything was okay afterwards. This month when I paid my HOA dues I thought WELL SPENT.

Excellent company. Excellent communication! A+A+A+

James from field stone is taking great care of our community . He is awesome at work . Thanks James for all what you do .

We have lived in Kensley for a bit more than two years and every time we had questions and turned to John Norwood we always get prompt response. He is empathetic and always puts himself in our shoes as he looks for solutions to our questions or requests. We are lucky to have John at Fieldstone Association Management!!

I want to let you know how wonderful Jason Hixon is. What a valuable employee! I have worked with him on a few of issues with my home and he always stayed on top of the issue, kept me up to date with progress, all while being professional and kind. I will always hope to work with Jason if I need something in the future. Joy Dietz, Hickory Bluffs.

I had the opportunity to work with Michelle Reardon on the reservation of our community clubhouse. I had to make a few changes and Michelle was very prompt, accommodating and answered all my questions within minutes. Made the whole process very simple. Thank you. Mike