Fortis Property Management Reviews

Our company has had a great experience working with Fortis Property Management, and Viktoriya in particular has been incredibly helpful. She’s responsive, organized, and made coordinating multiple unit leases smooth and efficient. We appreciate her professionalism and the overall quality of service from the Fortis team.

I’ve had a great experience working with Dakota Cook at Fortis Property Management. Dakota is professional, responsive, and goes above and beyond to ensure everything runs smoothly. Dakota is consistently reliable and easy to work with. Highly recommend!

I live in The Coastal in Wilmington, NC. This place is infested with roach bugs and my AC unit goes out every two weeks. Come to find out the complex manager would not approve the parts to properly fix the AC unit. Maintenance just keep putting antifreeze in the system just for it to run out. Will not be renewing my lease!!!

Wonderful Company! Monica is a great Regional Manager!

Living at one of these apartments, the Hendry, has been amazing. Victoryia, Evie and the team have worked so hard to make this place feel like home and was always accommodating. I am going to miss living here.

Me mudé a the Parker en Austin y me atendieron excelente, lo recomiendo 100%

I am so grateful to Viktoriya Kuznetsova for being such an amazing help to me with the whole process of applying, all the paperwork and leasing, as well as my whole move in process. She was so quick to respond with all the different questions I had, and has made my move in so peaceful and quick. So grateful for her!

Love the Henry apartments!!!!! ….Maintenance crew are very friendly!!!but one that went on and beyond was Viktoriya Kuznetsova since day one always very helpful and makes things happen always finding solutions and solving any issues 🙌🏻

Viktoriya’s Kuznetsova was and is amazing I felt welcomed, comfortable and was treated as if I was already a great neighbor the process was smooth and the communication was also great adding the fact that I am currently staying Fort Lauderdale during the whole process . Great Service

Viktoriya Kuznetsova has been absolutely amazing! From the very beginning of my lease application to move-in day, and now as we prepare to return the apartment, she has been nothing but professional, kind, and incredibly helpful. She always responds quickly, explains everything clearly, and truly goes above and beyond to make the whole process smooth and stress-free. It’s rare to find someone so dedicated and pleasant to work with. Thank you, Viktoriya, for making this experience such a positive one!

I am renewing my lease for the Hendry. I want to thank Viktoriya Kuznetsova for all the help she has given us since we moved here. We love living at The Hendry since the day we moved in. If we ever had any questions, she was always there to answer them. If we ever had any issues, she points us to the right direction. I again would like to thank her for everything she has done for us.

⭐️⭐️⭐️⭐️⭐️ I spent a year at The Hendry Apartments in Fort Myers. Excellent management—Viktoriya truly cares about residents. Highly recommend this community.

This property management company is great! I love at The Hendry and is amazing. Hanna and Victoria are amazing!!!

We have lived at The Hendry since they opened last year! Almost a year now :) We love our apartment! It's prefect for myself and my son. There have been a few issues that I addressed concern about and Viktoriya has made sure they were addressed and taken care of in a timely manor ! If it wasn't for her and her caring nature for the residents at The Hendry, we wouldn't have signed on for 15 more months:) Keep up the great work!!

I have resided at Cape Landing Apartments for 4 years. They have always had a good group of maintenance workers, and the current office staff. Ricardo is an excellent maintenance worker. He is personable, polite and dependable. He has assisted in doing minor repairs in my unit. He does a good job. Thank you Ricardo and the rest of the staff at Cape Landing Apartments.

We lived there 4 yrs. Staffs are very friendly and maintenance are quick response. Big place to kids run around. But some dog owner don't follows the rule to pick up the dog drop. Leaking problem is a thing too. Overall.. good place.

Ricardo helped me with my AC problem and switched out my thermostat for me, it’s working well now, he was polite and helpful

I had such a great experience with Justin P. He was very friendly, responsive and attentive!

I had such a wonderful experience! The property is so beautiful, Cruz and the whole team are very friendly!

Dakota was incredible and helped me so much!

Dakota is great to work with and very professional! Got the information I was looking for!

Dakota helped me move and did a fantastic job! So professional & helpful. I would definitely use this company again as long as Dakota is assigned to me!! FANTASTIC!!

Dakota was super helpful! I had a great experience!

Jabril has been so helpful ever since I moved in.

Maintenance team always goes above and beyond!! Cruz was sweet, friendly, and professional.”

Dakota was amazing!!

The whole team was extremely professional! Cruz was also super helpful and friendly.

Jabril was very professional and incredibly helpful. He did a wonderful job at making the experience a very enjoyable one. Will be recommending him to others.

I went on a tour & had a great experience! Jabril is so helpful & the sweetest!!!

I had a great time touring earlier this week with Jabril! We’ve been touring different apartment complexes in the area and none of the tours had us nearly as excited about an apartment community as this one! Seriously unmatched! Great energy from the entire staff and excellent customer service!

Jabril took me on a fantastic tour. He was very helpful and knowledgeable. Loved him!

I had a great tour and will definitely be keeping this as one of my top choices when I decide on my next apartment! The main reason this place stands out to me is the exceptional service from Jabril! He was incredibly kind, helpful, and truly sold me on the community.

I wanted to take a moment to recognize Jabril at the leasing office. He's been incredibly helpful and responsive whenever I've had any issues. His professionalism and willingness to go the extra mile have made my living experience here so much better. Thanks, Jabril, for your outstanding service!

Dakota was a huge help! She was extremely attentive, knowledgeable and friendly!

I’m a new resident here and my experience has been nothing but wonderful!! Applying, touring, and moving in was a breeze. Special thank you to Jabril for helping me throughout the entire process!!! If you’re thinking about moving here, see him because he seriously made it super easy!

I love Jabril. He was super helpful. He took me on a tour and he was amazing.

Dakota was excellent! She showed me several units & was incredibly polite. Can’t wait to move in!

Highly recommend working with Dakota! Her knowledge and professionalism are the best around! She makes the whole process quick and enjoyable!

Really positive experience today at the property with Chan: thank you for your assistance ! I’ll certainly be in touch.

The entire staff here is amazing!! Cruz always gets the job done with a smile on his face :)

This team is so great!! Cruz is always so friendly and helpful.

Been dealing with this company for 2 years and everyone has been helpful, most of Ricardo from maninece has been a big help around the property.

My name is McKenzie, and i’m a resident at kinley lofts! i have lived here for going on 2 years and i love the layout & the staff is so so sweet! i’ve had multiple people move in these apts after seeing mine! 10/10 def recommend!

I’ve been staying at The Ashton for 10 months now and I love it here! If you are interested in signing here I recommend going through Justin, he’s the best!!

Recently relocated here !! Absolutely love the services provided here . Maintenance is on point and personnel as well !! Definitely a great experience here. The manager and assistant manager definitely made our transition one of the best experiences!! Kinley Lofts are definitely the best !! We love it here !!

Justin P is the best ever. I had lots of questions and he was patient and kind and answered them all. I wish more people had his professional demeanor and etiquette!

I've been living here with my family for almost five years. We're very comfortable. The location is excellent for both schools and convenience stores. Whenever I have a problem, the office is quick to resolve it and they're very friendly.

Ricardo with maintenance is always polite, helpful and always moving and working.

Dakota was so sweet and helpful! She was very attentive and knowledgeable of the property.

I love my home. You’ve been amazing to me and staff has been great especially Cruz. Every time I see him he’s kind and ask if I need anything.

I recently had an issue and the person I dealt with (Justin P) was the ultimate professional. His customer service was unmatched and his genuine concern was truly appreciated in a world where nobody cares about anything or anybody!

Justin Payne is very helpful and kind. He was very informative. He assisted me from start to finish with the new tenant process! If I could give him 10 stars ⭐️ I would‼️

Justin is very attentive and helpful property manager!

Dakota was great! She helped answer all my questions and helped everything be stress-free!

Love staying here at kinley lofts the office staff is very friendly. Love the big area for the dogs and the dog park also love the fact my unit came with a washer/ dryer with the added bonus of the laundry room area the fitness center and the pool great area and convenient to a lot of different areas in Knoxville

I've lived in Cape Landing apartments for more than 3 years. I'm putting this review not for the apartment complex but for the maintenance staff. One of their latest staff members Ricardo is incredibly professional, friendly, and always very prompt with fixing any issues. The maintenance staff as a whole throughout my stay have been incredible.

Cape Landing is a fantastic place to live, and a big part of that is thanks to the excellent maintenance services provided by Ricardo. He is always prompt, courteous, and incredibly efficient. Whenever there's an issue, Ricardo addresses it quickly and ensures everything is in perfect working order. His expertise and attention to detail are truly impressive, and he consistently goes the extra mile to make sure residents are satisfied. Whether it's a minor repair or a more complex issue, Ricardo handles it all with professionalism and a friendly attitude. Living at Cape Landing is a pleasure, l…

Second time living at Kinley Lofts, love the layout and the community. Office/maintenance staff are always helpful and get things fixed quickly. Pool area is great to lounge around. My father stayed with us for a few weeks and if maintenance saw him out walking and struggling, they would give him a ride back to the apartment. Jennifer O.♥️♥️

Kinley Lofts is great! I’ve been living here for over a year and it’s awesome. Very quiet community and any problems I’ve had have been rectified within a day or two.

I’ve been here 3 years and never have any issues - jenea martin at kinely lofts

As a current resident at Kinley lofts I have to say we are loving it here. Very fast and attentive staff and they are very friendly to all residents!

I have lived here twice in 4 years, super awesome staff and community

We love living at Kinley Lofts, they take very good care of the property!

Justin @ the Ashton East did great helping me find my new apartment.

Es de muy exelente atención apartamento en buen estado y area muy bonita recomiendo estos apartamento Nora bautista Kinley Lofts

The manager, staff, and maintenance are incredibly kind, helpful, and very professional. I couldnt be happier with the level of support and attention given. This place is well run.

Justin was very sweet and knowledgeable!

Malik from Fortis maintenance came out on a Sunday to fix my AC at The Delaney. Works perfect thank you for coming out so quickly!

This apartment complex is the best place to stay in Aiken due to its lovely service and overall look of each apartment it does not disappoint. Mercedes and Linda are exceptional and help you through the whole process of moving in and getting information. Viera has a Curtesy officer on sight along with exceptional hardworking maintenance crew. A must stay if your moving to Aiken and need a place to call home for a little bit.

Seriously consider whether you wish to rent an apartment at West Wind Landings in Savannah from this company. My partners apartment AC was left unfixed from 5th August until 9th October. During that time we had to purchase a portable AC Unit. This was used for three weeks whilst waiting for the management at West Wind Landings to deliver one to us. We had to run both that unit and the unit eventually supplied to keep the apartment as “bearable” as possible for the period between between 5th August and 9th October inclusive. She was charged $165.00 for a late rent fee charge for September. Th…

Just turned my house keys back over to the West Wind Landings Apartment complex that Fortis oversees. What a disappointing experience living here. I assure you that I’m not the only one facing a terrible living situation with this property they handle either. I have reached out to Fortis back in August via email when my AC stopped working and had zero assistance from the “higher ups” for 6 weeks. Turning a blind eye to serious matters won’t solve the big issues you got going on Fortis. The fact that I have not heard back from Jess who is the new regional manager of West Wind Landing has also …

In early November, I discussed various problems with Cole Scoggins concerning my residence at the Gateway Apartment in Mobile, AL. These issues involved management entering my leased property without notice and bringing others in. Despite Cole's assurance to follow up by 11/14, there hasn't been any communication with eight emails attempt since then. Lol you would expect better management from the regional manager.