Georgia Community Management, Inc. Reviews

This management company was hired by my community mid 2025 and thus far all they do is aid the board members on issuing violations. In my opinion, they are not working hard enough to recover unpaid assessment fees from a high percentage of residents. I received a letter of them accusing me of leasing out my property without any proofs and at this point it’s either the board members have developed egos or and this management company is simply not effective.

Terrible company. They take forever for the “board” to get back with a response. They don’t like to help with fees either. They don’t hold rental companies accountable either. Trash cans constantly in front of the garage and it makes the neighborhood smell horrible.

One of the many horrible property management (HOA) companies around. If you plan to move into a community with this company managing it, you will regret it. Their fees are outrages. Make changes to rules without votes nor give a heads up notice on any changes before they are made. They do not respond to any email correspondence and do not handles their side of responsibilities but fine you for small issues. They are in it to pocket money. Many people are moving out of a brand new neighborhood because of their lack of transparency. Just beware.

Extremely poor communication and responsiveness from Michelle St. Dennis. I have been reaching out for over a year seeking assistance and updates. When I do receive a response—which is rare—it is often unprofessional and focused on excuses rather than solutions. Homeowners deserve timely communication, accountability, and a genuine effort to address concerns. Unfortunately, that has not been my experience.

They pick and choose who they give violations to. MULTIPLE people in my neighborhood are violating HOA policies with solar security cameras, visible trash cans, satellite dishes, and trailers parked in the grass. None of them get violations, but I am getting a violation for having a security camera above my garage. Fun fact, it's illegal in Georgia to pick and choose who gets violations. An attorney is being consulted if Barbara does not start enforcing HOA rules for the whole neighborhood.

I will rally and vote to fire them next HOA meetings. They only work for certain people in the community and I don’t want to call them out at this time. We have been paying a high cost of hiring them and they turned around being very hostile in their language to some people. They don’t work with us. They work against us.

They deserve ZERO ZERO ZERO stars! GCM is the worst company I have ever seen. They keep assessing violation fees without giving 10 days period to correct the violation. GCM does not care about the laws, governing documents answering emails or phone calls or being respectful and polite in general. I have no clue what they have done for the community except to collect the HOA fees.

I find it quite suspicious that the majority of the 5 Star reviews are from the identical time frame whereas the other reviews vary throughout the years. I have never been impressed with the quality of service or professionalism with this company.

They deserve ZERO stars! I emailed our manager, Ryan, on December 18 and have still not received a response from anyone at GCM! The previous manager, Amy, was even worse! They do not follow our covenants and By Laws and don’t guide our Board of Directors to do so either! The manager told our owners that a budget meeting is “not required” even though our By Laws have it clearly written. He allows the Board of Directors to choose which covenants and By Laws to follow and which to ignore. Georgia has laws to protect owners and By Laws are written to protect owners within a community. GCM does…

They suck at keeping my neighborhood clean. They allow everything and anything .

If I could give zero stars, I would. Unfortunately, I had to pick at least one just to write this review. They do not deserve 1 start at all. The people working at this organization are completely unprofessional — they hang up on you mid-sentence and never respond to your concerns. Yet when it comes to sending out notices and collecting your money, they are suddenly efficient and fully available. They are incredibly diligent when it comes to scamming you out of your money. Where is all this money going? We pay yearly HOA fees yet have nothing to show for it — no clubhouse, no park, no amenit…

Times are tough but I called and they answered after 1 ring. Gave me the information I needed. Thank You

The people working here are not professional. Small and inconvenient issues tend to pile up, which ultimately lowers the quality of life. Despite this, there is no active effort or attempt to resolve these problems. Both the condominium service team and the account team are extremely unresponsive. I would not recommend hiring this company.

I moved into my home in 2021 and my HOA was $109 per monthly. but for some reason it went to $144 per month during the beginning of 2023. fast forward to 2024 it has gone up to $205 per month. I received from a collection attorney that I owe almost $2000 in HOA dues. No one would even explain to me how that amount came about. There has never been any meeting that I have made aware of. How can I own a home under this organization and have no voice?

New homeowner. Had an issue with paying my HOA fee. The GCM team was able to explain the situation and went above and beyond. Thanks again!

Worst HOA management property ever. Constantly harassing folks

⚠️ ⚠️ ⚠️ ⚠️ ⚠️ RUN! RUN! AWAY! WARNING! WARNING! If i could give a negative zero i would. Worse place to live. You are at no peace in the development. Stay away from this community especially in Lakeside Manor Rollings Down Way. The HOA is a mess! And secondly, Glenna has no manners very rude and disrespectful to seniors. Do not waste your money coming into this development. You will live in misery. They collecting HOA fees and nothing been done. Its just pure favoritism. Some families are allowed to do things that are against the HOA and others are not allowed to. If you want to live miser…

Words cannot describe how awful this community is. I have several footage of neighbors violating HOA over and over and they decide to do nothing. John Schroeder is responsible for overseeing the neighborhood I stay in, and the inaction, lack of communication, and ghosting is very unprofessional. If your neighborhood is run by GCM, then run far and look elsewhere when you're buying a home. The situation gets bad enough to get police involved, and yet they stay silent. I'm very disappointed.

I would give 0 star if I can. It’s a newly built house in Montabello community builder did a crappy job with the grass installation and debris’s in the yard left for us to clean up. We are constantly working to get our lawn clean , mowed and for weed control we hired a company. We keep getting violation notices and we tried reaching out to them but get transfer to someone else who won’t answer. We sent email but still keep getting violation notices. This is harassing, we can’t live peacefully in our own house .. is there any legal action we can take against this company? Not sure even after …

I, a 15-year-old girl, had a disheartening experience at the my neighborhood pool by Georgia’s Home association . Arriving excitedly, I was met with disappointment to find the pool closed. However, what followed was even more distressing – I was subjected to unwarranted suspicion and scrutiny solely based on my race. This unjust treatment left me feeling humiliated and unwelcome in my own community. It's disheartening to see such behavior perpetuated, and I urge the association to address systemic biases and ensure equitable treatment for all residents. Discrimination has no place in our commu…

There's plenty of rules for the homeowners to follow, which is meant to keep things in the development running smoothly. I understand this. So why can't the GCM follow some of their own rules and keep the pool area respectable looking. The discarded pool umbrellas have been dumped on the ground and are still there for over 2 years.

I give the 1 star because they can't get a zero. Customer service is horrible. The office is small so they know who is there and who is not there but yet they just transfer you to a voicemail then no one returns your call. Simply HORRIBLE.

Frustration and Fees: My Experience with GCM Management As a resident in a community managed by GCM, I feel compelled to share my less-than-stellar experience. While I am committed to maintaining professional decorum, I must be candid: interacting with GCM has been a series of frustrating encounters and outdated procedures. Firstly, communication is like pulling teeth from a squirrel. Getting a clear answer on even the most basic inquiries requires persistence and a touch of divine intervention. Their processes, seemingly unearthed from a 1980s filing cabinet, are far from user-friendly. Nav…

0 star all the way. 1 star because I had no option. I have no respect for this company and now our entire community regrets having them as our management company. They are asking for unnecessary fixes with no explanation or details and then send out notices after notices with penalties. They take away residents’ cabana privileges for no reason and therefore children/adults/elders suffer and have accidents without bathroom access while playing in the playground. They have given me a lot of stress with unnecessary notices. Very rude and nasty attitude every time I ask for explanation. I am askin…