Greystar Reviews

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Greystar

Greystar, 1545 Peachtree St NE #700, Atlanta, GA 30309

1.8 15 verified reviews

Global real estate platform offering property management of rental housing including single-family rental and multifamily, with large scale operations and ownership/asset management capabilities, serving institutional clients and providing integrated development, investment management, and management services.

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Landlord vs. tenant ratings

Landlord Rating
Not yet rated
Tenant Rating
1.8 / 5
from 15 tenants
Not yet rated by landlords

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

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Rating breakdown

5 star
2
4 star
0
3 star
0
2 star
2
1 star
16

Based on 20 rated reviews from the last 3 years.

Greystar reviews

2.0★Jul 2026

Over the last two years 550 Northridge has declined. Residents throw trash and liquor bottles in the landscaping and in the parking lot. Young tenants hang out in the parking lot and yell and scream late night and early a.m. I am repeatedly woken up by my upstairs neighbors stomping their feet and dragging furniture. Now people are urinating in the breezeway and no one does anything to clean it up. I am extremely disappointed and have decided to move to a different apartment complex owned by a more responsive owner.

1.0★Jul 2026

I’ve been living at this complex for just three months, and it’s been nothing but a nightmare. For the past three weeks, the AC in my unit has been broken, and the temperature never drops below 80 degrees. I’ve been left sweating, exhausted, and even my cat stays in the closet just to escape the heat. Despite multiple requests and promises, nothing has been resolved. This is supposed to be a luxury apartment, but it’s far from it. I do not recommend this place if you value your comfort or safety.

1.0★Jun 2026

This place has mold and the tenants (Gladys and Mercedes) here are not doing anything to help. They want me to pay for a transfer from a studio to one bedroom with an increase rate of 300 than what I’m currently paying monthly and pay 4 times the rent to break my lease. This is a horrible experience and the lack of empathy with the staff. No one asked for mold but they’re saying it’s my fault when it’s there. Don’t get me started about the fact that I applied for a certain floor plan and when I went to go actually see it was different. Horrible mistake moving here. AVANA COURT DULUTH GA.

1.0★Jun 2026

Woodstock Georgia Do not offer anything to residents when signing new yearly lease. If you want updated unit you have to go down to a smaller apartment. I have a 3 bedroom and was told when I signed my renewal for a year I would have to go down to a 2 bedroom in order to get updated new floors. They closed the pools because of bad tenants leaving messes instead of fining them they punish all of us by closing them. My toilet runs constantly and that will effect my water bill which they charge me 100.00/month in my rent which is more than I paid in my 3 bedroom house with basement and acre …

1.0★Jun 2026

Here we go again… After experiencing multiple issues with my apartment, I left a review. Greystar reached out and said they wanted to make things right. Instead, they made the situation worse. All I asked for was to have the carpet in my two bedrooms cleaned because of the constant foot traffic from maintenance workers coming in and out for ongoing work orders. We scheduled a carpet cleaning for Wednesday. The cleaners didn’t show up until Thursday, which was already frustrating, but I let it go. When I got home after 9:00 PM that night, I took my shoes off and immediately realized both be…

1.0★May 2026

I am writing this review because of the extremely disappointing experience my daughter has had at a Greystar-managed property, 675 N. Highland Apartments in Atlanta. Over the past two years, she has repeatedly reported serious concerns, including recurring lockouts caused by the property's key fob access system, unsecured package deliveries, maintenance concerns, and safety issues. Despite multiple requests for assistance and permanent solutions, management has consistently failed to address these problems in a meaningful way. The most serious issue has been the repeated failure of the prope…

1.0★May 2026

DO NOT MOVE HERE TO AVANA DUNWOODY This place is a complete waste of money. I’ve had maintenance issues since the day I moved in, and nothing ever gets fixed in a timely manner. When you call to complain, instead of addressing your concerns, they start talking about other residents’ problems. I’m paying for MY apartment, not everyone else’s issues. The property itself has gone downhill. The walkways are disgusting. They used to have someone blow away leaves and trash regularly, but I haven’t seen that done in months. Residents let their pets use the walkways as bathrooms, and if you live dow…

1.0★May 2026

Absolutely horrible experience with this company. Have not been able to get in contact with anyone for over a week this completely unacceptable as I have an urgent problem that needs to be resolved.

1.0★May 2026

Don’t move in any of their properties! Eastwood Village is disgusting and the staff is rude and no one ever answers the phone

1.0★Apr 2026

The worst employees ever never available never fix anything from leasing agent to managers to regional to CEO office they suck ignore you don't resolve anything the worst don't even deserve one star!

1.0★Apr 2026

I had a very poor experience with this Greystar-managed property. During my tenancy, I repeatedly reported ongoing sanitation and habitability issues, including persistent trash odor, filthy common areas/elevator conditions, and stray cats inside common interior areas. I put these concerns in writing multiple times and documented them over an extended period, but the issues were not meaningfully resolved. After moving out, I was hit with excessive charges that included lease cancellation, insufficient notice fees, concessions, rent, and other add-ons totaling thousands of dollars. The whole p…

2.0★Apr 2026

Greystar Gramercy is terrible all they do is collect rent. we have to pay for parking and trash when they come do nothing for the residents.They refresh your paint in the apartments or carpet cleaning that should be automatic every six months.They need to start working on the pools now. No staff people move out every week.

1.0★Apr 2026

Overcharged by this company at move out. Person in charge made threats instead of attempting to explain the high fees. Harassed for months by calls and emails. Sent an email in error with lower payoff amount then company backtracked minutes later. Please hire your own people to deep clean. They pass off highly overpriced maintenance charges on people leaving at the end of their lease terms. They do not fully resolve maintenance issues.

1.0★Mar 2026

I presently live at Overturn Buckhead South a 55 and older community located at 658 Lindbergh Dr NE.I have lived in this community for 4 years and I am advising people to stay away from this community. It is not what they make it out to be. It is not worth the cost you will pay to live here! Number one problem overall has been management. Multiple turnovers in the four years I have been here! But presently the manager in place now is by far the worst! Her attitude when addressing concerns that I have presented to her is absolutely unacceptable. Cosmetically you will see things that make you th…

1.0★Mar 2026

They have refused to give me my moveout fees . this has been over 1 year . The apartment complex Brodick Hills keeps giving me the run around .