PMI Georgia Reviews

I highly recommend PMI Georgia. Their team has been incredibly helpful and reliable, making it possible for me to own and manage a rental property passively without the day-to-day stress.

If you are a property owner seeking to have your investment property rented efficiently, I would strongly recommend considering a different management company. Based on my experience, PMI Georgia has been extremely unresponsive and difficult to communicate with. It has been nearly impossible to reach anyone by phone, and multiple calls and emails have gone unanswered. This level of communication raises serious concerns about their professionalism and ability to effectively manage rental properties.

As an out of state investor who bought multiple properties through PMI, id strongly recommend looking elsewhere for management needs

Donna and Chris Littleton are great property managers! Communication has always been easy with them! Very professional!

In the process of me investigating property management companies, I met Matt Martin. His knowledge and patience answering my questions was over and beyond what I expected. Plus he’s a genuinely nice guy. I highly recommend Matt and PMI.

I highly recommend Matt Martin at PMI. He is very knowledgeable about the rental market and how to manage properties for the best return.

The PMI Georgia team is among the best in the industry. Rachel is detail oriented, meticulous, and takes great care of her clients and residents alike. The company owners constantly invest in their team so that they’re on top of recent laws and regulation changes, offering the best service to their owners, and ensuring properties stay occupied. If you’re looking for a company you can trust with your home, this team will support your investment outcomes with a fervor and focus that will make you never want to leave!

We recently purchased a home from Hannah and she was very knowledgeable about the process. She was supportive and very kind. I would refer her to anyone.

This property management company has been outstanding to work with—professional, efficient, and always on top of things. From the start, Hector has been especially helpful, making communication smooth and addressing any questions quickly. The entire team is organized and clearly committed to providing excellent service. I’ve had a great experience and would highly recommend them to anyone looking for reliable property management.

PMA GA has made this line of work much less of a hassle and more of a breeze. Thank you very much for the attention and level of detail that has been provided. I’d like to shout out Hector for being very proactive and for consistently exhibiting behavior that just supersede any expectation I could’ve hoped for working with him/the team. Definitely recommend this team for property management endeavors.

Thank you Janat for your responsiveness and informative guidance! I had an issue with neglectful tenants in a property in my real estate portfolio that resulted in tens of thousands of dollars in property damages. Through her advice and guidance, I was able to avoid further catastrophic impacts and able to retain the property in my portfolio. She was extremely knowledgeable, leveraging her previous experiences in managing repairs and make-ready preparation and entrepreneurship. I was able to navigate my issue and, as an investor, maximize my home's value while improving it for my future tenant…

I had an amazing experience thanks to AJ! His help was outstanding—friendly, knowledgeable, punctual, and incredibly patient.

AJ was referred to me by a friend. From the moment I reached out to him to the end of the deal, he was helpful, made it less stressful for me and really knew his stuff. He is very smart and super nice. I’m so grateful that I had AJ to help me through a normally stressful time. PMI is lucky to have him.

PMI Georgia has been an excellent company to work with. Hector made the process of renting my apartment smooth and stress-free. Hector was professional, responsive, and always available to answer any questions I had. From the beginning, he provided clear communication and guidance, which made everything much easier. I truly appreciate his support and dedication, and I highly recommend PMI Georgia to anyone looking for reliable property management and rental services.

I've had a great experience with this property management company. They are responsive, reliable, and easy to work with. Hector, in particular, has been extremely helpful and professional—always quick to address any concerns and goes the extra mile to make sure everything runs smoothly. Highly recommend!!!

Dealing with PMI Georgia has been a phenomenal experience for me. Hector has made every interaction a pleasant one and resolved my issues promptly.

Rachel did a great job helping me manage my property! Would definitely recommend!

PMI has been better than most property managers I have worked with. They seem to be very organized and through, they always did a great job of keeping me updated on the status of repairs and got my deposit back to me quickly when I moved out. Rachel was my main contact there and she was amazing, everyone else I talked to at PMI were great and very professional as well.

I recently purchased an investment property. After looking at all my local options, I chose PMI Georgia to be my Property Manager. I was impressed with their on-boarding process, pleasantly surprised at their stringent and sophisticated screening process when considering potential renters, and extremely happy with their "Rentvine" property management software/portal. The great folks at PMI Georgia were able to quickly market and find a great, long-term renter for my property. I look forward to working with PMI Georgia for a long, long time.

Matt Martin with PMI has been so helpful with his superior knowledge of property management. I was so happy to recommend him to a friend knowing that every measure would be taken to assist the owner and the current tenants. Thank you Matt for excellent service.

Top-Notch! Matt Martin is truly passionate about the property management industry. He has taken the time to educate me and my colleagues on the process with professionalism and patience. His knowledge and dedication set him apart, and I highly recommend PMI Georgia to anyone seeking expert guidance.

Matt Martin from PMI of GA takes time to educate property owners on the upsides and downsides of being a landlord.

As a landlord, PMI Georgia has made property management a breeze for me. A.J. and the PMI Georgia team went above and beyond. Thier expertise and attention to detail saved me so much time and hassle. Absolutely deserving of five stars.

I've been with these guys for 10 or more years now, and with only one Triplex, they treat us as we are as important as anyone else. Great company, great service, thank you PMI. Highly recommended.

PMI Georgia is quite efficient and responsive which is all I ask for in a PMC. Even though I rarely require assistance from them, when I do, they are on top of it! Thanks, I appreciate that!

Drove 5 hours, keys weren’t in the lock box & they have AI answering the calls. Drove FIVE HOURS to view this house and they don’t know how to answer their phones.

I am very disappointed with the way Hannah treated us during our visit to the office. We came in respectfully to ask questions about our application and see if there was anything else we could provide, but she was dismissive, barely made eye contact, and showed no professionalism or willingness to help. I can’t believe someone like that can be working on a front desk of a management company.

I have been working with PMI for one year now. Vicky Duhon was amazing renewing the lease with my current tenant. Thank you Vicky for you smooth process. RK

Everyone has been very helpful and kind.

This place has usees boom. Application process expensive and ridiculous. I offered them $19,0000 up front and then split the rest of the rent over twelve months. The house was nice inside, but it looks abandoned on the outside. No upkeep would have taken months to clean up and they're lowering the price every week. So they must have some reason. They turned me to Helen personally, but I would never work with these people again in my life.

Vicky Duhon is an excellent renewal coordinator. She had no problem answering my question in a timely manner and kept me up to date with my property.

I have been tryin to get in contact with them bout a house.. even talk to someone because my verification did not go through.. nobody called me back or nothing. Do not rent from them. They will take your deposit and u will not hear nothin bout the house or if u are approved..

Janat was professional and kind. she assured me that my home was not for sale & that I would be the 1st one notified if it were to to be set up to sale. I appreciated that bit informatin. Thank you.

Hannah was super helpful

Chris and Donna are the best!!! They truly know what they’re doing and PMI is great because of them!

Was such a great experience ! Thoroughly impressed and would again!!!!

Thank you Carol for going above and beyond and for all your help.

Big shoutout to Hector at PMI Georgia — he's been incredibly helpful, responsive, and professional from day one. Thanks to him and the rest of the PMI GA team, managing my property has been completely stress-free. They handle everything efficiently, from tenant screening to maintenance and reporting. Highly recommend!

I’ve had a great experience with PMI Georgia! Hector has been awesome. He has been super communicative, dependable, and easy to work with. Maintenance and support have always been smooth and stress-free. I honestly couldn’t ask for someone better for this field. I will recommend him every chance I am able

My experience with this property management company has been excellent. I'd especially like to acknowledge Hector for his clear communication and reliable support throughout my tenancy. He’s been a great point of contact and consistently helpful.

PMI Georgia is a great partner to work with! Very thoughtful and insightful. Would highly recommend for anyone looking for housing provided by a top Property Manager

Rachel really helped keep me informed on what was happening at my property while I was away for a few months. I really appreciate the time and effort she put into making sure I was kept in the loop!

I've had a great experience working with PMI GA. The team is professional, responsive, and truly committed to providing excellent service. A special shoutout to Hector—his attention to detail and willingness to go above and beyond made a real difference. It’s clear he cares about both the property and the people involved. Highly recommend PMI GA for anyone looking for reliable property management.

Hannah is the best! It's great working with her!

Hannah is very attentive to my inquiries and always responds in a timely manner.

Working with AJ at PMI was an exceptional experience from start to finish. He was not only professional and knowledgeable, but also genuinely kind, patient, and attentive. Every question my husband and i had was answered promptly, and he guided us through the entire process with care, clarity, and went above and beyond to make a process that can often be stressful feel smooth and manageable. He made it very clear that they genuinely care about their clients and take pride in their work. AJ is an incredible asset to PMI's team and his support and expertise through the entire process made all t…

PMI Georgia rocks, and AJ’s a big reason behind it.He helped me snag the perfect rental property, nailing my budget with sharp market insights. His quick and caring responses made it a breeze. PMI’s passion shines

A very friendly, and caring person helped me, Hannah. She was concerned about my needs and wants.

AJ and the team at PMI Georgia are definitely the people to call for your property management needs. There, knowledgeable and hard-working team get the job done

I’ve had a very positive experience with this property management company, and I want to highlight the excellent support I’ve received from Hector throughout my tenancy!!

AJ Muldowney did an excellent job fixing our garage door and helping me with my piping over the years. He quickly responds when I ask him for help, and he consistently delivers exceptional work with quality customer service. I recommend working with AJ!

Hector was very helpful when I called in. He had a great attitude and answered all of my questions about the application process throughly. He made this typically difficult process go very smoothly!

Amazing property management is all I can say. AJ and the team at PMI Georgia are incredible!

Hannah is the greatest! She helped me a ton, all while being so welcoming and knowledgeable of my questions. Very much recommended her

Rachel is great to work with and and does a wonderful job maintaining properties.

Super friendly and helpful people. All around has been a really great experience!

Very pleasant experience working with PMI! Friendly and helpful staff. Would highly recommend.

So respectful and punctual for everything we’ve encountered at their properties! Considering we’ve had almost to no problems sometimes I just call them to chat. Highly recommend, the best in the biz.

Very knowledgeable and easy to work with, thanks for all the help! Definitely am going to recommend this company to my friends!

I used AJ at PMI Georgia to help me find my new home. He was great and made the experience a less stressful. I love my home and I appreciate how seamless it was working with AJ.

What a fantastic experience with PMI Georgia! From the initial tour to ongoing support, everything was seemless. Shout-out to AJ for his quick responses and genuine care. He made the whole process stress free. 5 stars without a doubt.

Matt and Pmi truly care!! There focus is on tenants being comfortable and having reliable place to live.

Working with Rachel K has been the best experience in overall property management. Very responsive and made sure all tenants f my questions was answered. Highly recommend. If you want professionalism ask for Rachel K.

Exceptional service from PMI Georgia! AJ’s quick action on my maintenance call prevented a bigger issue, and he followed up to ensure everything was perfect.

I put in an application using a link on their website , and received confirmation. Someone reached out to me a few days later and stated it was the "wrong application", and sent a new link to apply. I was skeptical since a few days had already passed so I called and they confirmed no other applications were pending. I resubmitted my application and coincidentally the property disappeared from website. When I called a representative confirmed the residence was already rented and no longer available.

Please DO NOT RENT FROM THESE PEOPLE!!! They have all these pre qualifications for you to move in their houses!! Get you in there then give you the run around when things that need to be repaired!!! Not to mention sending vendors out who supposedly is licensed who will rig the repairs just to get paid but the tenant is still inconvenienced. The whole office pretends to know absolutely nothing and has no empathy to help the tenant but will sit there and collect your money for RENT!!!! This has been the worse experience I had with a managed company to rent a property!!! I only RENT with a Manag…

Hannah Roles was super helpful throughout the process of getting set up for the rental. She answered all of our questions, and we had plenty, and helped reassure us that everything was being completed as needed.

We recently moved into this property and are very happy with the home itself. It is in excellent condition, matches exactly what we were looking for, and we could see ourselves purchasing it in the future. That said, our experience with the leasing process left much to be desired. From the time we submitted our application until move-in, we did not receive a single phone call or proactive communication. Our assigned agent, Hannah, communicated only by email with very brief responses, offering little explanation about the lease terms or the move-in process. When we inquired about receiving key…

My AC unit is broken. While there has been a bit of a delay with the repair, they sent a technician by the name of AJ who brought a replacement. He was very courteous and explained how the portable system worked and connected it for me. The vendor technician who came out before Jim was rather rude. I appreciate his kindness in this situation and he should be acknowledged for his good customer service. I work in customer service so it’s always appreciated when I get good service.

The worst Property Management company ever, I applied and was told to send an email to Hannah just for them to deny my application. They are Rude and inconsiderate and a waste of time. The property manager is very incompetent! I only needed the rental for 6 months for a work assignment. I’m glad I got my Acceptance with a more qualified Company!

It’s been a pleasure working through our move-in process with Hannah! She’s been so amazing!

Hannah has been amazing! She responds promptly and answers any questions that have arose during the move in process. Thanks Hannah!

Don't quite understand what this company works. So they contacted our former landlords, great recommendation sent all vet info we paid all the fees and exactly at 5pm we received a denial. Why would you do all of this before checking financial reports, this also is strange since my husband makes a 6 figure income. We relocated from NY due to a work transfer. We lived in Saratoga Springs and we were good enough for that community but not in Georgia. This company needs to stop screwing around with potential people and also noticed the rental is off the website. If you took our money and alre…

My wife and I had noticed that PMI had a rental property in my home town. We got excited because it was a great size for a great price. We reached out for weeks about touring this property and even went ahead and requested to apply several times. The only response we would get back is that it is currently unavailable but it will be coming soon. After not hearing anything for a couple of days, I decided to call them. I spoke with a woman that was very short with me but she did assure me that I was on the waitlist for both the application and to tour the property and I would be notified as soon…

I cannot express how Janat has been more than helpful with our move. She willingly worked after hours to ensure our family had a place to live and our move was as comfortable and easy as possible. Our family is so thankful that she is attentive to not only the owners of the residential property but to us as renters as well. Thank you Janat for your help. We are so thankful!

Update: I was approved and will be moving in very soon! I recently submitted an application for one of their rental properties and unfortunately was denied. I wasn't aware that your credit scores that appear on Credit Karma may not be 100% accurate or (and this was explained to me by a rep at BOOM, named Leann) that there can be "variations" based on certain criteria. Not to mention I somehow missed the part during the application process where you can upload income verification. I had only connected my one bank account that didn't accurately reflect my income as I have another account where …

BEST PROPERTY MAINTENACE AROUND I've been blown away by Home Pro Solutions and their maintenance team. AJ was very informative and made the decision making process easy. Carol kept me up to date on the progress of the work and took away my stress of making sure things were getting done. I can't recommend them and PMI Georgia enough!

Working with Ja’nat at PMI has been a great experience. Ja’nat is our portfolio manager and she does an excellent job with keeping us aware of what’s going on with our property. She communicates in a timely and very professional manner. She has gone out of her way to ensure our property is maintained well. Thank you Ja’nat and PMI.

UPDATE: The home was taken off Zillow and placed on Owners.com… I call SCAM! The home had been on Zillow since October 2024! I’m assuming racking up on application fees is the plan for this company! Applied January 2nd for an house that was listed on oct 2024. Went to look at the house and immediately I applied after. Shortly after I received no notice of approval or denial, but had to go searching myself for answers. Mind you I am a current PMI resident and have no issues as far as rental. 85$ dollars gone down the drain with no explanation. Will be looking further into this.

Ms. Hannah and the PMI Georgia staff have been very professional and helpful from the initial application process to the move in process and after moving in. Thank you and Happy Holidays!

As new residents with PMI we are having a good experience. Hannah has been very professional, thorough and prompt with answering all of our questions. Carol, has also been very prompt with all maintenance related inquiries. We look forward to being long term tenants and potentially future buyers with PMI.

Rachel is awesome. Had a concern and she got it squared away immediately.

Great Service!

Hannah is so wonderful and incredibly helpful. I had a million questions and she answered them all promptlyl! Definitely suggest working with her if you can when seeking a rental.

Great response time. Many thanks to Carol and AJ for the quick turn around.

Rachel is awesome! She’s extremely patient, caring and understanding. She has been very helpful and ensuring our rental experience was hassle free! Thank you so much! Rachel!

Terrible company to rent from.. trying to charge us over 3k for issues that we should have called in before we moved and it would have been covered… we were renting from a landlord for 7 years before they switched over to this company and now both are trying to charge us for things even though we put a ton of work into the home without being compensated… it is terrible that someone can do this to another person…. Especially after being a wonderful tenant for over 7 years.. disgusting if you ask me.. attached are charges that we are “responsible for” when we move in there was a hole in the wall…

I find it highly unprofessional & unethical how this management company treat possible tenants they allow you to apply & pay for the application. However if there are some discrepancies on an application they are not willing to assist nor do the possible footwork to get a family into the properties. I find Hanna & Gavin both severely unprofessional clearly if someone is willing rectify and correct any incorrect information constantly sending them to VM or telling them to send a “email” to get a quicker response. Then to only receive a very vague unclear email with no response is very misleadin…

I applied to rent a property but the property was already rented by someone else. The company failed to advise me that the property was not available for rent. The company is fraudulently advertising properties that are not available for rent while accepting money for rental applications.

Staff very polite and professional. I appreciate their prompt response to all my inquiries.

Our company manages the neighborhood that PMI Georgia has two rentals in. Ms. Fletcher is really easy to work with and a pleasure.

I'm a new tenant of a property that Georgia PMI manages and I am extremely amazed with the professionalism and courteousness of their team. First and foremost, Ms. Cathy Strickland has been a blessing to deal with. She is diligent and very thorough. Ms. Cathy took care of us throughout the entire application process and made sure that all of our questions were answered. Secondly, when it comes to timeliness and prompt service this company is impressive. Right after we moved in, we submitted a few work orders for some items that needed attention. Ms. Carol Campbell quickly responded, gave…

Truthful, and fair. Great people to do business with!

I’ve been apart of the PMI family for about 6 years. I’ve loved it ever since I got here. Maintenance request get fulfilled promptly. Questions are always answered. And staff is usually nice and friendly. But a special shout out to Ms.Cathy… she holds such a special place in my heart. She’s def the glue that holds this place together. From her calm demeanor to her helping with solutions that works for both the company and me. Thank you Ms.Cathy and PMI

I met with Cathy, she was fantastic she helped me through the application process and made my appointment so easy. She had the answer to all my questions and concerns.