PMI South Atlanta Reviews

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PMI South Atlanta

PMI South Atlanta, 101 Kenwood Rd Suite 36, Fayetteville, GA 30214

4.1 12 verified reviews

PMI South Atlanta is a residential property management firm serving Riverdale and surrounding communities, offering a full-service approach with a 21-day tenant-placement guarantee, on-time rent guarantee, and a fee-on-results philosophy, plus a technology-enabled owner portal and regional focus on single-family and small multifamily properties.

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Landlord vs. tenant ratings

Landlord Rating
4.5 / 5
no owner reviews
Tenant Rating
4.1 / 5
from 12 tenants
Not yet rated by landlords

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Photos

PMI South Atlanta photo PMI South Atlanta photo PMI South Atlanta photo PMI South Atlanta photo PMI South Atlanta photo

Rating breakdown

5 star
14
4 star
0
3 star
1
2 star
0
1 star
5

Based on 20 rated reviews from the last 3 years.

PMI South Atlanta reviews

5.0★May 2026

I had a great experience leasing with this community. The management and maintenance teams were always professional, helpful, and respectful throughout my stay. I truly appreciated the positive experience and the opportunity to be part of the community. Thank you all for making my time there a pleasant one!

5.0★Oct 2025

I have been a tenant with PMI South Atlanta for close to two years. To be able to rent from a very professional, courteous, caring & understanding property management company has truly been a breath of fresh air. The townhome I am renting is in great condition. However, anytime maintenance is needed, Rafet & Elizabeth ensure the requests are handled in a timely manner. At all times, they have also followed through by asking me to provide feedback as to whether the job was completed correctly and to my satisfaction. I have never experienced such care and professional follow up & am an e…

5.0★Sep 2025

OUTSTANDING customer service!!! Rafet and team are thorough, professional, and quick! We used PMI for over a year to prep and management our home to rent! The communication was consistent and responsive. I recently reached out for contracts and expenses from three years ago and within 2 days, they were received. Thank you Rafet for your continued support!

5.0★Aug 2025

With well over 50 properties to manage it was tough letting go. The people at PMI South have "melded us in" . The difference in our daily stress has gone from 100% to nearly ZERO. The Residents are instructed to call PMI South and so far, with the exception of one or 2, that has happened. There prompt and very fair with pricing. Elizabeth and Rafet (alone with their contractors) have gone above and beyond to work with us and with our Residents. They can and do-- do it all. Thank you. D&B

5.0★Aug 2025

PMI and all of there employees Rafet, Elizabeth and a few others are Awesome, they’re the best property management company I’ve worked with that shows exceptional customer service and always gets the job done. I would recommend them. Ms Moore

5.0★Aug 2025

The property manager always goes above and beyond. He is always extremely understanding of our circumstances. He keeps things professional and his service timely. Highly recommend!

5.0★Aug 2025

I have been under different management companies, and so far, I have had wonderful experiences with renting from this company. I have met with the manager Rafet and he’s very kind, but the majority of my dealings are with Elizabeth who is over maintenance. She always make sure the things are done that needs repairing or replaced in the townhouse that I am renting from them. Of course the company can’t do anything without the owners permission. I needed information from her for filling a renter’s insurance claim and she really helped me out with this process. Elizabeth is very kind, patient, a…

5.0★Aug 2025

If you're in need of a reliable property management company, look no further than PMI South Atlanta! Their team, especially Rafet and Elizabeth, truly set them apart. Rafet's professionalism is unmatched; he handles every detail with precision and expertise, ensuring that both property owners and tenants feel valued and taken care of. Elizabeth's customer service is simply phenomenal. She goes above and beyond to address any concerns and is always just a phone call away. Her friendly approach and attentive nature make working with PMI a breeze. Together, they create a seamless experience tha…

1.0★Jun 2025

If there was a way to give these people one star, i would. I applied for one of their properties; they said they have to contact my landlord, myself and my employer, i just woke the next day and received a message from them saying that the property has been given to someone else while they had an ongoing application with me. They said it's first come first served while they keep getting people's money for applications. Very dishonest people! Beware of these people!

5.0★Mar 2025

I love it, i recomend 100%, i would rent 100 times agian, they are very responsables. I love them, they are the best.have been a tenant with PMI South Atlanta for close to two years. To be able to rent from a very professional, courteous, caring & understanding property management company has truly been a breath of fresh air. The townhome I am renting is in great condition. However, anytime maintenance is needed, Rafet & Elizabeth ensure the requests are handled in a timely manner. At all times, they have also followed through by asking me to provide feedback as to whether the job was complet…

1.0★Mar 2025

Please give me my application fee back. The house was already approved and they were still taking applications.

1.0★Mar 2025

Very unhappy with my experience thus far. I've been emailing & calling with no response for days now to find out if my application has been approved for a property. My lease is almost up & I need to know what's going on.