PMI Terminus Reviews

I’m a new owner with this management company, and the service is tragically awful. I’ve called them 3-5 times for the last 6 days and got zero answers. I’ve visited every single physical address, and they just don’t exist. Terrible

PMI is our fifth Management Company in 26 years and by far, the best. Charis, our community manager has been wonderful to work with. She has guided us through a very difficult process and been extremely responsive to our needs. PMI has an excellent portal where all documents are easily accessible and transparent. We appreciate the level of communication that PMI provides to keep all homeowners informed.

Very responsive and excellent customer service. Went above and beyond to get my closing letter. If they can't the phone, they will email you and get right back to you.

Very responsive and helpful with everything we've asked. Great people to work with!

Mr. Brian (Brian Ball) went above and beyond to fix an emergency situation that arose in our house. He was extremely helpful and judicious in resolving the matter in an expedited fashion. Highly appreciated his help and support.

I recently had the opportunity to work with the team at PMI Terminus regarding some transition and access issues at my property. While there were some initial hurdles due to a lack of information from a previous owner and his realtor, the management team was incredibly professional and responsive in helping me resolve everything. It is refreshing to work with a management company that actually listens to feedback and treats homeowners as collaborators. They are clearly dedicated to improving the resident experience through better communication and streamlined processes. If you are looking for…

I'm grateful to have worked with Sam. She approaches every situation with a sense of compassion and flexibility. I like that she refers to her colleagues as her "partners" and ensures a team approach with clients. She also listens to my feedback. I truly feel that, together, we were able to provide our clients with white glove service.

The Greens HOA Is very pleased with PMI as our management company. We couldn't have asked for a better fit for our community They are very professional, accessible and knowledgeable. Sam was very impressive and knowledgeable and she handed us off to Velma who is our manager. We are so happy and relieved to have her involvement, guidance and direction. I look forward to our continued partnership.

This is the most professional and communicative community management company that I have ever dealt with! As an attorney and HOA Board Member in several communities I can say that this company is that best at what they do for the communities they serve. Thank you PMI Terminus.

I cannot say enough about this company. Diego, Sam and Meghan are the very best of the best. If you want top notch, 5 star costumer service, your search is over. A friendly, knowledge and caring team call them. They will put your needs and concerns first. The true dream team.

PMI has done an excellent job managing our neighborhood, and we couldn’t be happier with the services and attention they provide for us. Our manager is Velma, and she’s a ROCK star! Thanks!

PMI is the new property management company of my neighborhood, and so far their response time has been great! We had a bit of roof damage from a recent storm and they not only replied to my service request immediately, but the work was completed within 48 hours by a fantastic team.

I use PMI Terminus for residential property management. Raul does a great job taking care of my property. I appreciate that I can trust him to take care of whatever comes up.