Provence Real Estate Reviews

I live in Bridgewater at Mt Zion in Stockbridge and have been trying to get a resolution to my problem. I have emailed, left a message on their website. I have called endless times. Each call is “please leave a message and we’ll return your call in one business day”…. I’ve left a voicemail and still no call back. One business day has come and gone. So I start over trying to make contact to no avail. How is this company even open if they don’t want to communicate with their clients/ residents.

Inaccessible. It is too hard to get in contact with this company. Unanswered e-mails, voicemails Arriving at their office/ corporate location only to be told that they work remotely on Fridays. If this is the case, the website should include this. Trying to get an operator in person is futile. I seriously question the integrity of this organization.

I moved into one of their brand new apartments - Exchange at Juban, and they leased me a unit with a busted water heater. I went the first 4 days of my lease with absolutely 0 hot water and management staff that didn't know how to deal with this issue as they have not had a serious issue in their complex yet. My property manager said she will do everything they can to make this situation right, but the "plumber" they sent out to fix the heater had no bucket and no towels, and had to use my own personal cookware to drain the hot water heater to be able to service it, and use my own personal tow…

PROVENCE WHY IN THE HELL DID YOU LEAVE US RESIDENTS HERE AT WYNTHROPE FOREST IN RIVERDALE, GA? WE ARE SUFFERING IMMENSLY! OUR BEST MAINTENANCE MAN LEFT AND WE HAVE ABSOLUTELY NO MAINTENANCE MEN NOW! POOL DIDN’T OPEN AT ALL THIS SUMMER! COMEBACK! SECOND MANAGEMENT JUST CAME IN TODAY!

I lived in one of their communities (Exchange at Orange Park) for a bit over a year. Never really had an issue, wasn't there much anyways but the apartments weren't bad. The main issue was I moved out in April 2024 and have contacted the folks at the front office multiple times in the last 3 months to receive my security deposit. They act like they are concerned and are going to look into it, whether through a phone call/email, with nothing to show. Point is, this is essentially theft. I have emailed corporate....what do you know, no answer from them either. I'd never deal with a community rel…

I live at the Exchange at Westgate property in Leland, NC. From our first visit at the property we have had amazing experiences. Going from living in our own house to apartment living was intimidating but we could not have lucked out with a better property or management team. Crystal and Priya in the office are always a pleasure to work with and you can tell they truly care about their residents. Tim in maintenance has always been super helpful and available. We have postponed buying a house and after our current 15 month lease is up we will be signing for another 12!

I love living here, it’s really nice

Maintenance crew is 1000% PRO Punctual Reliable and organized customer service is always a positive vibe and experience. Front Office always addresses each residents concerns.

I love the professionalism and service they offer 😊

Most amazing place! Everyone is the sweetest and makes me feel comfortable. I love crystal and Everyone

Renting with this management company has been a breath of fresh air in the often overwhelming world of property management. From the get-go, their communication has been on point – timely, clear, and responsive. It's like having a reliable friend in the housing business. 🤝💬 Now, let me shine a light on the Exchange at Westgate in Leland, NC – a community managed by this stellar company. Living there has been a solid experience, and it's evident they've put thought into creating a comfortable living space. 🏡✨ The amenities are a nice touch, making everyday life feel a bit more special without …

Management is very helpful and quick to respond. We've dealt with Province in several locations of the pasy few years becuase we move around alot with our jobs. Always had a great experience from beginning to end.

Excellent management and very professional. Management goes above and beyond to assist you with all your needs. Excellent place to rent from.

Awesome company! Great place to live!

Moved out of the Exchange at Daphne, AL. in December, still have not received my security deposit refund, no one will answer the phone in Atlanta, even when you press zero for operator it goes to a voice mail. One person from the accounting dept has acknowledged the issue and tried to stop payment on the check that was supposedly mailed a month earlier and send me another check, over 2 weeks later, still no check, she offered to stop payment on the second one and issue a third check and when I requested an overnight delivery or something that could be tracked I was told they couldn’t do that.…