PS Atlanta Reviews

My property has been managed by PS Atlanta since 2020. It’s difficult to find a reliable and responsive property management so I’m glad I’ve found PS Atlanta. Sonja, my main point of contact has been amazing since the day I purchased my rental property. Since I’m an out of state investor, I have to rely on them to take care of everything. They screen tenants carefully so I haven’t had any bad experience with tenants. Sonja has been always responsive to my emails and quick to address any tenant issues. I couldn’t be happier with them. I highly recommend PS Atlanta for any investors looking for…

PSA has been great - I wish I’d found them sooner! My property manager Gerry Lee takes care of everything from screening tenants to arranging repairs and they send professional reports monthly and annually to make tax filings easy. No more tenant calls! And they don’t ’over manage’ my rentals with unnecessary costs. Highly recommend.

Property Services of Atlanta (PSA) has been managing my properties over the last one year. Gerry Lee is my property manager. I’m extremely pleased with her services and response times. She is an exceptional property manager, she is always available to discuss concerns and is very easy to work with. She is knowledgeable and is highly experienced in leasing out residential homes in most parts of Atlanta, Georgia. I would highly recommend Gerry for any type of property management services!

Great management company that stays on top of issues with tenants and is highly communicative! Gerry is great

I have worked with several property management companies and Property Services of Atlanta is the best and easiest to work with. What I appreciate most is their communication is top notch. Shari and Sonja are wonderful to work with, always keep in informed, and come up with great solutions. I'm never in the dark which happens with lots of other property management companies. As an owner feeling my properties are in good hands is invaluable. Highly reliable!

I’ve been working with PSA for over 20 years and have always found them to be responsive and professional! I would highly recommend them for any real estate services, whether renting, buying, selling, or property management.

We have been partnering with PSAtlanta for several years, and they have done a wonderful job supporting our tenants on our behalf. Our property managers are responsive, and always alert us at the first moment when there are issues with our properties. When it comes time to relist the properties on the market to rent, they would provide us the necessary information so we can proceed with the beat listing to find the most suitable tenant.

I have been with PS Atlanta for over 10 years. They are great and easy to work with and make it easy for you to understand what is going on and they have your best interests.

I have worked with Sonja Liholm at Property Services of Atlanta for over 20 years and have received nothing short of outstanding service. Anyone who’s owned rental properties for a number years knows a multitude of issues can crop up in that time and in my case they have. Sonja has handled each and every issue with insight, knowledge and impeccable instinct. I have worked with her in sales as well as rentals and she continues to impress me. She is the ultimate Swiss Army knife. I cannot recommend PSA enough and if I could get Sonja to manage my own household, I would!

I only have great things to say about Property Services of Atlanta. Been with them for many, many years, for both purchasing and property management of homes.They provide a high level of service with quick turnaround of vacant homes and finding quality tenants. I mainly work with Shari, Sonja, Gerry and Michael however the whole team at PSA are very professional, responsive and helpful whether its on the phone or via email. They are the BEST. I highly recommend PSA for your real estate, rental and management needs.

I have been invested in SFH (rentals) for many years, and have used Property Services of Atlanta (Sonja Lilholm) as my leasing partner for 6+ years. If you have ever managed single family homes you know whether or not the experience is positive is related to who you have on your property management team. If you're looking for a team dedicated to your needs, PSA will deliver, and you can be assured they will work hard for you. It's nice knowing my properties are professional managed, and I can sleep better at night having PSA on my side.

I've used Property Services of Atlanta since 2007 for managing multiple SFH's rental properties as well as my sales agent for selling more than one. Many thanks go out to Sonja, Shari, Michael, and everyone there for taking equally excellent care of the homes AND the families living in them!

Gerry Lee and Property Services of Atlanta have been managing my properties over 3 years, I switched the management after years of frustration with previous management service. This team works with significant efficiency with tenants and me to bring solution to issues. The team has been performing at this high level of professionalism I'm very glad that I found their service.

PS Atlanta has managed my investment properties since 2017 and I’ve had an entirely positive experience from the start. They are well-organized as demonstrated by the transparent processes they employ to deliver financial information to owners, identify and secure good tenants, and in other critical aspects of property management. Responsiveness to my inquiries has been timely and effective. My property manager, Gerry Lee, is excellent, and consistently proactive in addressing any current or potential tenant and/or leasing issues. She is highly personable, professional and knowledgable. Gerry …

I’m an out of state owner of an investment property in Lithonia, GA and PSA has been my on the ground management company for well over 7yrs. The property has been vacant once in the time period and only for a short period. The tenants PSA has placed in my property have all respected the property and PSA does an excellent job addressing maintenance, managing tenant satisfaction, and keeping me informed.

If you’re looking for a property management company in Atlanta, DO NOT hire PSA. I’ve managed over 30+ rental properties across the U.S. and have taught thousands how to invest in real estate—so I don’t say this lightly: PSA has been the worst experience I’ve had with any property management company in my entire career. They are not proactive, strategic, or partnership-minded. They collect fees and respond to tenant requests, but that’s the bare minimum—and even that is done poorly. No preventative maintenance. No property visits. No accountability. I had properties that sat vacant for over…

Been using Property Services of Atlanta for years now! Best Property manager company so far! Easy to use Owner Portal, team very accessable and they do great inspection reports.

I have worked with Property Services of Atlanta since 2001. I have owned small rental properties in several states and have experience with property service agencies. PSA have always been remarkable for their integrity, timeliness, honesty, and sense of decency towards owners and renters both. I do appreciate having PSA on my team.

Been working with Gerry for over 5 years! Great place recommend them to anyone who needs a property management team in Atlanta.

Sonja is ALWAYS a pleasure to work with and knowing that you have someone knowledgeable in this industry is so important! I will, absolutely, be reaching out to her first in the future. Thank you!

Everything was smooth Gerry (rental agent) is available when you need her

As a tenant, I should not have to remind the property sales person nor the owner to add the water bill to my rent so that i can pay the bill on time. This is not my first time renting, a water bill is issued monthly and is charged to my unit. So they should have it by mid month. Now is almost May of 2026 and I have not paid a water bill for 2026 yet after asking, reminding, etc. Saying the owner “forgot” then charging me a backlog of water usage is unacceptable. I’m not sure why they would withhold the water charges then expect me to pay months of usuage at one time…. that is flatout unpro…

Easy to work with.

I've had a GREAT experience with this company. Shari Little and Sonja Lilhom have been nothing but the best!!!!! Understanding, kind, patience, and professionalism has been top notch. I'm so glad to have them help me through my rental journey. Thank you for all ya'll do.

I love my apartment the people at property services of Atlanta were so great they showed me a place made sure I was comfortable and it meet all my needs. Kind and professional. I would recommend.

literally so useless and always rude. takes them months to ever accomplish anything. shari little always has an attitude over the phone. if we didn't absolutely love our home we would NEVER renew a lease with these inefficient and incompetent people.

Problem was handled promptly and professionally

Save your money 78 dollars for an app fee just for them to deny you and send out a fake letter that tells you why when they can just email you like they have been doing I bet I’ll never know why I was denied

The staff is AMAZING! Outside of private travel this is the best experience we have ever had flying. Also, Delta and their staff were awesome