RMS Team at RE/MAX Center Reviews

I referred some clients to Harlem Howard for her property management services. The clients are personal friends of mine so I wanted to ensure they were cared for and they absolutely were. Harlem was able to successfully rent the property and my friends are very happy with how everything transpired.

The RMS Team has been my property management company for little more than 3 years and I am happy with their service. Harlem Howard is my property manager and she does a great job supporting me. Harlem is professional, knowledgable, polite and skilled in her field. She manages the owner tenant relationship very well. She does a great job of helping me as a property owner to manage costs and this is greatly appreciated.

Lesley and Harlem are who we have worked with for 10+ years. This includes our properties as well as my parents, they have always been very responsive, professional and as our family scales into more residential and commercial properties, we will continue to use them. As busy professionals, the peace of mind they provide for me and my family cannot be measured.

They managed a property of mine as I am out of state and would not recommend them to any investor looking for a property manager that has there best interest at heart. Linda was my contact, she became very argumentative and adamant about minor repairs. There " licensed contractors " they use are bogus and i was ripped off multiple times. There tone when talking to them got even worse when i decided to sell and not use them as the selling agent. Update- Multiple repairs for the same issue, without ever questioning the tenant or holding them responsible for a $2000 plumbing repair. I no long…

I have been a client of RMTeam for a few years now since we found and acquired our first investment property. The team has been an excellent partner every step of the way. They are full service and make owning a property easy and with their help I know I am able to provide great service to our customer (our tenant). All of their team members have been great to work with. Harlem Howard recently became account manager for us and we are very impressed with her work for us and our renters.

Harlem Howard is a knowledgeable and informative Property Manager who gets the job done. She gives recommendations based on the law, regulations and circumstances. It’s an absolute pleasure to work with someone that has my best interests at heart.

Una de mis peores experiencias me cobraron dinero y luego nisiquiera me dejaron ver la casa no hagan trato con estas personas

Linda was a great property manager, and I had no issues with RMS for five years—until I dealt with a nightmare tenant. After the tenant moved out, RMS withheld a security deposit I was entitled to, citing “anticipated utility charges and legal fees.” Nearly two months later, the funds still have not been released, and RMS has provided no clear timeline or meaningful communication. This delay is unreasonable and unlawful, as funds cannot be withheld due to internal financing issues. Despite our long business relationship, they have left me completely in the dark and have provided no flexibility…

Charlene is the best! She had professional and prompt communication and was extremely understanding. She helped answer questions quickly and resolve issues even faster. Charlene is a kind, empathetic woman. It has been a pleasure working with her to ensure my son and I have a pleasant experience renting our home through Remax.

They are rude when answering the phone; they can't answer the most basic questions and are slow at processing applications. They ask for private information that they couldn't ask for in most states because Georgia has no data privacy laws. Don't waste your time.

Andrea was incredibly helpful and took the time to answer all of my questions thoroughly. Her patience and deep knowledge were truly appreciated.

We rented a home through RMS Team at RE/Max center for 3 years. From start to finish, Linda was a great property manager. To be completely honest, I don’t think the property owner cared a whole lot about our experience in the property, but Linda ensured we had a safe, maintained home. Whenever issues came up, she was quick to reach out to the owner to address the issues and hold up their end of our rental contract. Even when the owners wanted to send their own contractors, issues were still addressed quickly because Linda followed up to make sure they were done. We were blessed to purchase our…

Working with Harlem has been an absolute pleasure! From the very beginning, she has demonstrated exceptional professionalism, reliability, and attention to detail. As a property manager, Harlem goes above and beyond to ensure everything runs smoothly — whether it's addressing tenant concerns, handling maintenance issues promptly, or keeping communication clear and timely.

I cannot tell you how grateful I am to RMS team for their help renting my Moms house to help pay for her facility. Everything was taken care of from start to finish and all I had to do was sign documents. They quickly found renters and got a great monthly price and set up account to transfer funds monthly and were never late. They took care of any issues with the house. A great service to have if you don’t want to handle it on your own.

Harlem is very professional and she got everything done precisely. She was very good to work with.

The RPS TEAM provided outstanding support to a referral client. A special thank you to Harlem for your professionalism and expertise, which helped an out-of-town owner successfully re-rent their home and feel confident they'll be well taken care of. Great work!

I absolutely love working with the property manager Harlem Howard she’s always welcoming, helpful, and always kind. Harlem oversees things, get things done quickly and professional. She is thee best!

I think Harlem Howard is great! She has been extremely responsive to our rental issues and act swiftly to remedy them!

Harlem has been very helpful and persistent while assisting me with an issue. Very professional, understanding and courteous. Highly recommended!

Andrea was an incredible asset in my search for rental property in the metro Atlanta area! Will definitely recommend to all of my friends right out of college to utilize her and the RMS team whether they are in search of acquiring rental property or looking to rent themselves!

I recently had the pleasure of working with the RMS team, and I can't sing their praises enough, especially Andrea Peeler. From the initial consultation to the everyday details, Andrea and the whole team’s professionalism and expertise continue to shine through. She guided me through every step of the process with patience and dedication, ensuring that all my property management questions were answered. Her knowledge of the market and attention to detail were truly impressive. The entire RMS team made the experience seamless and stress-free. I highly recommend Andrea and the RMS team to anyone…

Harlem is amazing her customer service was so thoughtful and considerate. You can tell she really has her tenants best interest at heart and she listens to resolve your situation not just to allow you to vent. I’m thankful that she is my new property manager. Thank you so much Harlem!

I am very grateful to Harlem Howard and the RMS Team at RE/MAX! Harlem is a consummate professional and responds to my calls/texts/emails in a timely fashion. She and her team's professionalism and timely responses have more than made my move to the Metro Atlanta a pleasant experience. I highly recommend Harlem and the RMS Team!!

I had a wonderful experience with Harlem! She is extremely professional and knows what she is doing. You can tell there are many years of experience behind that beautiful smile. She is extremely understanding and works with you when you are honest about whats going on. I hope she sticks around for a while! Happy you are here! You make things easier!

To say we are disappointed is an understatement. We trusted RMS team with our rental properties, but they failed to complete basic move-out inspections, repairs, and listing in a timely manner. We are losing thousands of dollars due to lack of attention and lack of planning by RMS Team, but they insisted for us to pay 20% commission of the real estate agent to find a tenant while it is their responsibility to cover up for the mistakes they did. The director of operations and CEO managing partner ignored our concerns. We are left with a property with no tenant for more than 4 months and the min…