The Stonekey Group Reviews

I moved into this Midtown location in November for the convenience of being closer to work (I live in Cartersville), but this has been an absolute nightmare. I would rather make the hour-plus commute daily than continue living here. In just the first six weeks, I experienced one serious issue after another: A contractor left pieces of glass on my floor and bed after installing a new window My kitchen ceiling leaked brown water, leaving the kitchen a complete mess The heat went out for an entire week during winter. I called immediately, and all they did was send a space heater three days later…

The staff was very helpful when I did my application. Nayra Gonzalez help me through the whole process, she was super nice! The place is very pretty and the renovated apartments look great!

I want to share my experience with applying to the Bloom properties. Both properties are managed by StoneKey Group, which is why I am leaving this review here. I initially visited Bloom at Jonesboro, where Erika was very friendly and helpful, explaining the application process clearly. I truly appreciated her professionalism, so I submitted my application there the following Monday and paid $100. Since Jonesboro was about an hour from my home, I also applied at Bloom at Lilburn, paying $150 for that application. When I inquired about a two-bedroom townhome listed on the website for under $140…

This is by far the worst living experience that I have ever had in my life. These people will literally steal money from you and come up with fees and charges out of thin air. They fully take advantage of their residents and do not respect them or accommodate them at all. It's sad, even if you pay your rent every single month on time and keep the apartment in good condition, they still will come up with fees that you owe at move out and threaten to put unwarranted charges on your credit. They are not going to give your security deposit back, They will find any excuse to keep it as well as char…

I have moved out almost six months ago. I was owed money for paying a whole month and my lease was up a week prior to the end of the month. There was also confusion about paying a last month and I over paid half a month rent. Everytime I call I get a phone line that you cant hear the person on the other end. Once I can hear them I get the run around or the rude women who does accounting. They said they sent it one time but the did not. Then they said they sent it again. With the move I have my mail tracked and it never made it to the post office. Then they said they would send a new ch…

They have been ghosting my boyfriend and I, we have been trying to move into a place or look at their properties and it’s just been a waste of our time. Not sure if it’s because of our age but if a was a leasing agent with people who are trying to move asap WITH THE MONEY i wouldn’t be treating them like they don’t exist. We have to text/email multiple times just to get one response. VERY UNPROFESSIONAL!

The response time is exceptional! Very good communication! Mr Nate and Ms Erica was very professional highly recommend

For the six years that I been staying in my townhome, I've had a wonderful experience. The area is quiet. I haven't had any kind of issuesat all. I will recommend.

I have had an incredible experience living at Bloom at Buford Apartments, and I want to highlight how genuinely supportive and understanding the management team is, especially when it comes to rent payments. Life can sometimes throw unexpected challenges our way, and the team at Bloom truly goes above and beyond to assist residents who are struggling to pay rent on time. They offer flexible payment plans and work with you to come up with solutions, which really shows they care about their residents' well-being. It's rare to find a community that prioritizes empathy and support like this, and I…

Ac units have been barely working for years and every year they say they will replace them. Getting anything repaired is a nightmare. Yet they continue to raise the rent despite never renovating or replacing anything.

9 Clay St FULL OF BLACK/PENICILLI MOLD. Reported concerns for 2 years and nothing was done. I spent months continuing to pay my rent and having to stay at friend’s houses after experiencing mold induced seizures. I have never fully recovered. Several other tenants at this property experienced similar issues/symptoms after pipes burst and no one even bothered to come clean up the water. These properties are not only dangerous but the lack of humanity from the management is sickening. To make things worse, I was told that after I moved out (having provided an official mold report of the findings…

The management is professional & responsive!

Great place to live, everybody is friendly. Maintenance repairs are fixed asap. Miguel responds in timely manner. Everything has been great so far!

Property is well maintained, especially outdoor areas. Maintenance is quick to address issues. Great location.

I appreciate the management and the location of this area. Always prompt to responding to our needs, help has always been an email away. Big thanks to the stonekey group for helping us a find a place in a convenient location quickly and always being very straightforward with us.

Wonderful property to live at. Very peaceful and calm. To top it off the location for the price is IMPECABLE! Everything is so close by ! The property manager Miguel, is beyond amazing. So attentive, and reliable. The definition of CUSTOMER SERVICE! Can’t speaker any more highly of this place

Pleasant experience since I moved into my residence in February.Maintenance and management have always been friendly and issues have been addressed timely. Any delays were always communicated well and kept up to date.

Excelente lugar para vivir, es un lugar donde le dan mucho mantenimiento a sus áreas verdes, vivís lejos del bullicio de la ciudad, al otro lado de la calle está la escuela primaria, aceptan mascotas, y tiene acceso para lavandería, se los recomiendo.