Universal Storage Group Reviews

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Universal Storage Group

Universal Storage Group, 3350 Riverwood Pkwy Ste 1590, Atlanta, GA 30339

4.6 2 verified reviews

Third-party self-storage management specialist with 30+ years in the industry, offering full-service management and development services for self-storage facilities, including branding, marketing, rate management, and online auctions across 100+ locations and 70+ brands.

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Landlord vs. tenant ratings

Landlord Rating
4.6 / 5
from 2 owners
Tenant Rating
Not yet rated
Low confidence · 2 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Fees & business details

From Universal Storage Group’s website. Confirm current pricing with the company.

Years in business30

Photos

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Rating breakdown

5 star
6
4 star
0
3 star
0
2 star
0
1 star
1

Based on 7 rated reviews from the last 3 years.

Universal Storage Group reviews

5.0★Jun 2026

Universal Storage Group offers exceptional service. As an owner of multiple stores, and after personally managing them for several years, I saw that technology was outpacing my ability to keep up. Third Party Management with Universal Storage Group (USG) was a very wise decision. USG is committed to their customers and an open line of communication. The Marketing Team Rocks! USG has successfully moved the needle of our operation. Thank You.

5.0★Aug 2024

May we take this opportunity to sing deserved praises for your very remarkable Amanda Torbert! It is a rare privilege to enjoy such a superb business experience as we've had with Amanda. We had seen the Missoula Sotrage City being constructed some months ago, so we had reached out to the Home Office to confirm how we could secure one of your units. Amanda personally and immediately took charge of getting us all the information we needed to be prepared for the date of completion. She most certainly went well beyond what was required to ensure that we would be on the waiting list, and to fol…