Vision Realty & Management Reviews

I have recently transferred property management services to Vision Realty and Management and have found the service to be of an extremely high standard. The team made sure that my properties were onboarded very swiftly and smoothly and kept me updated every step of the way. I sincerely appreciated their responsiveness and transparency as well as delivering on what they said they would do. This has been a relationship of trust very quickly and I am therefore very happy to commend their services to others.

Horrible experience with the company as an owner I do not recommend a management collaboration. This review is from Lydia Covington just to be clear. I had the company manage two properties. While they were great at finding tenants although come to find out a year later after both were evicted income/employment was actually a made up company and could not have been verified correctly. When I decided to let the company go after I realized there communication was so poor it took 2 months to receive the requested information so I can file suit to get non payment of rent from the tenants. To thi…

Reliable solutions when called for maintenance. Austin is always professional and a pleasure!

Steven from Vision was amazing! He asked questions and listened. He did an amazing job! And Sergio is always quick to reply to any requests or concerns I have. They are amazing!

Steven provided great service. Came to us quickly and is very helpful.

Vision sent out Stephen when they didn’t have to. We just moved in and there was a ANT problem in the kitchen. Understanding that we weren’t the cause of the ant problem they sent someone to spray and take care of the issue. So far we are highly impressed with the way they manage their homes and in return keep their customers happy!

Steven went above and beyond and exceeded our expectations. He was great . Very personable and very respectful.

It's been taking care of now thank u so much

Steven is professional and does good work

Steven was super sweet! He fixed what needed to be done.

Great service. They came out quickly to check on our concerns. Our maintenance man set traps, looked for entry points and made sure they were closed. I appreciate them for being quick and thorough.

Steven provided prompt maintenance on the home we began renting this month. He was professional and courteous, deserving of a rare Google review out of me. It’s difficult to find good help, so I hope Vision recognizes his value in representing their company through his work.

Maintenance did a wonderful job.

Thank you Steven and Sergio for going above and beyond for me and my family.

The Vision Maintenance team (Steven) just a very considerate individual with a continuous breeze of southern gentlemen's charm. There was a large list of various repairs but he had it covered and was organized. A solid custodian partner of my rental home.

The 5 stars are strictly for the maintenance team! Steven is great! Very nice, knowledgeable, and does a great job. God Customer service is rare, and it felt great having someone who is just kind.

Steven’s communication was outstanding. He was done quick and had no problem explaining to me what the issue was and how he fixed it. Overall an amazing job! Thank you!

Steve did a great job and he was there a day before he was suppose to be thanks

Quick response, all request were met.

Represented checked out fridge excellent job performed very thorough

Any time I have an issue with the property, they come and fix it quickly. They communicate efficiently. I appreciate that. I enjoy where I live. Thank yall so much.

Very approachable and very trustworthy. He's always welcome into our home because he comes and does exactly what he's here to do and then leaves with reassuring us that the problem isn't a problem anymore.

The team here at Vision Realty is the best I’ve ever had the privilege of working with! There was an issue with our water, and the maintenance team responded right away! They were extremely communicative with me every step of the way, and had the necessary crews out there within the day to completely remedy the issue! Even the front office called to ensure the maintenance team had reached out to me, and the maintenance manger called me himself to keep me updated with the progress! I am blown away by their efficiency, communication and professionalism! Every one there in the office, and on the …

They were very efficient in coming out to replace a dishwasher right after I moved in & were very willing to help address a few minor things! So glad they made this so easy! Sergio has excellent communication!

Just signed my second year lease with Vision Property, Have no complaints very easy company to deal with, very responsive and friendly!! I would highly recommend renting your home from them…

I just want to say thank you to the maintenance team they are amazing and so sweet and are always so professional and always on time thank yall 😊 I never have to worry with them 😊❤️

Sergio C. was awesome as always! The work was done professionally and without headaches like with some other places! Thank you so much for all your help!

I love vision realty company!! I want say they have been the best rental company that me and my husband has went through so far.. I put in my work orders and they are out fast to get the job done. I so recommend choosing vision for your next rental company….

You guys did a great job it’s working like new!

Sergio & the team are Absolutly amazing! I have had a couple issue since moving in! When I tell you he jumped right on every concern I had and made sure my concerns were well taken care of. They made fast timing were very nice and made sure I was happy at the end. I love vision realty management I could not imagine dealing with any other company for my current home. Thank you Sergio & them team for always going above & beyond!

The dryer door has been repaired. It now closes and opens properly. The technician worked in a professional, timely manner.

The work got done after two weeks. I called multiple times to get them do the work, finaly got fixed.

Just wanna say there was an issue with the invoice and the 3 guys in the office helped get us paid . Great team !

My husband and I were becoming very upset about the situations with the house and needed several things repaired. After calling many times we decided that if we repaired them we would deduct from rent. Then we received a call from Mr.Sebastian Careaga.I explained my frustration and we went through my list of complaints he listened and said he would help. And help he did. He got the ball rolling. He also called for updates. He is now my guy!! Thank you Sebastian.

I had the satisfaction of speaking with Mr. Ulises of Vision Realty today regarding an important maintenance issue concerning the A/C unit. He listened attentively as I shared my heart concerning the overwhelming heat that we are experiencing, and the problems associated with it. He assured me that he would get back to me after speaking with all parties involved with providing the resolve to the problem. As promised, he contacted me with GREAT news - even greater than I had expected!! A new HVAC system was approved and will be replaced!! My husband and I are truly grateful for Mr. Ulises servi…

My uncle has been living in a house managed by Vision for a while now, and I have to say, the customer service has been outstanding—especially thanks to Sebastian. He’s always been attentive, professional, and quick to resolve any concerns. His attention to detail makes a huge difference, and it’s clear he genuinely cares about the tenants’ comfort. It gives me peace of mind knowing my uncle is in good hands. Highly recommend Vision, and a big thanks to Sebastian for his great work!

Sebastian has been a great point of contact for me in regards to maintenance requests. He does an amazing job updating me and helping to find the right solution for whatever I need for my property. Keep up the great work!

Tashna is MY GIRL!!!! Okay. She not only got me into my ideal residence in downtown Atlanta…she also continues to take care of and address any property related issues with urgency and promptness. Shoutout to Connie and the management staff. They have all been extremely reasonable, professional and friendly throughout my entire experience. Looks like I won’t be going anywhere anytime soon 🙌🏽😊

The team at VRM in Atlanta is amazing. Their market knowledge, proactive approach, and commitment to client success set them apart. Highly recommend their expertise!

Absolute Trash at communicating. They also like to sent surprise charges for maintenance and expect the charge to be paid the same day the notification was sent. Again, horrible at communicating, they don't reply nor answer email or calls but expect rent to be on time.

Vision is one of the big reasons we are leaving our home. They nickel and dime their customers with monthly fees for tenant package of air filters and services that are truly nothing. Extra $40 a month. They have terrible communication. They took 4 months to replace our HVAC. They dont communicate updates, contractors come at all hours of the day when they do come. And as we are checking out, they said get out by july 1st. AND THEYRE TRYING TO CHARGE US RENT FOR JULY 1ST when we are already gone. INSANE. Do not rent with these people. Dont let them manage your properties. They double dip uneth…

I reside at a property they ”manage.” They don’t prioritize repairs that should be, they send people out to make repairs without scheduling with the resident, and when repairs are scheduled they don’t show up. The team is very incompetent and unprofessional to say the least. I definitely wouldn’t recommend them to manage properties to family or friends. I’m sure there’s many other companies who will get the job but this isn’t one of them.

Every encounter I had with Vision Realty & Management was a positive one. Very helpful and informative, walked us through the entire process. We are very happy with our choice

Paul in Maintenance was very nice and Professional. He did a thorough job and took care of everything noted. I recommend only having Paul take care of any issues you may have.

Maintenance has been phenomenal since moving in our unit. Paul is wonderful and Carlos is great communicating when they will be there. Very responsive to the melds. Steven who repaired our hot water heater today was very caring and didn't leave until the job was done! I was very skeptical, reading reviews after paying for deposit and first months rent, but they have been stellar!

Sam was Prompt and courteous with resolving my issues, I absolutely love Vision Realty, they've given me hope that great customer service still exist.