Your Intown Home Reviews

After having my property mismanaged by another company and then trying to manage the property myself, I decided to hire your Intown home property management group. I have had a positive experience over the last 2.5 years. They have found good tenants that have paid on time monthly and that have taken care of the property. They have managed the maintenance appropriately. They have made sure we have been complaint with my HoA requirements as well. After a stressful initial 2 years prior to using this management group (which included an eviction and major property damage), I am very satisfied a…

It’s been over a year working with Your Intown Home, and I can confidently say this is the company you want to represent and manage your properties. They are truly an A+, five-star team. It starts with Cam, the owner—personable, sharp, and a strong leader. You can clearly see his influence in the people he brings on. From Pam, who feels like everyone’s best friend and first connected me to the company, to Giselle, who genuinely goes the extra mile to solve clients’ problems, to Claudia, who is consistently patient and attentive with every task—the entire team is capable and dedicated. Cam and …

I've been incredibly impressed with Stephanie's dedication as a property management company owner. What sets her apart is her hands-on approach – despite running the business, she makes herself directly available and is always responsive to questions and concerns. This level of personal attention from an owner is rare in the industry. Stephanie's professionalism and commitment to staying on top of every detail, combined with her direct involvement, provides the accountability and reliability that's essential in property management. Her exceptional communication skills and genuine care make her…

I've worked with Cameron and Stephanie McCaa on and off for seven years or so. They are experienced intown property managers and realtors. They are generous with their time and easy to talk to. They are a stone's throw from our Edgewood home, so they know our area and give us local insights. Highly recommended.

I have worked with Your Intown Home for several years. They have done an excellent job managing my rental properties. If you want someone to take the responsibility for your rentals, maximize your income reduce your stress they should be your first choice. They are the best in the business.

Very solid property managers. I don't have to worry about my properites because they stay on top of everything

Cam and Pastor are two of the most caring people I’ve met and worked with in the property management space. They care about their tenants, owners and contractors and they operate with high integrity and exceptional focus on delivering high quality rentals.

If you are looking for a great property management company for your Atlanta intown rental property, this is the absolute best choice. They truly care about providing the best service. The owners themselves are very much involved. They actually live in the community themselves and are true local market experts

Stephanie and the team at Your Intown Home have been excellent to work with. I felt from the first meeting that they understood how important that my home was well cared for and that I received a good return on my investment in the two years that I had to be out of state. The team did not disappoint. They found a great tenant who really did take good care of my home. I highly recommend Stephanie, Cameron and their people at Your Intown Home.

We have been a customer of Atlanta Intown Home since 2019 and there is not a day that goes by that I am not grateful for their service. We receive property management service on our second home in SE Atlanta. Both the quality of care and customer service have been above our expectations. Thank you for taking care of our home!

I have been working with Your Intown Home for 2 years now and they’ve been nothing short of pleasant. They are very communicative and personable. Highly recommend!

Cameron, Stephanie and team helped us getting a renter into our condo. The whole process was handled extremely professionally and we strongly recommend their services.

Intown Home manages our rental property in Atlanta and we would recommend them! As first time landlords that live out of state now we feel very comfortable with them.

This management company is super great! The owners, Cam and Stephanie, are some of the nicest people I've ever met. Your Intown Property Management takes care of the owners they serve, as well as their tenants. They make renting out your home easy and hands-free. They are trustworthy, thorough and hire only staff that are as attentive to details as they are. I think anyone would be happy to rent out their home using Your Intown Home!

Cam + his team are amazing! They are quick to respond and they always provides great customer service.

A lot of property managers do a good job, some do a great job, and a rare few do a fantastic job. Cameron and Stephanie have been fantastic since day one. I highly recommend Your Intown Home to manage your property!

One of the best companies in the industry, communication is always seamless and straightforward.

Easy to work with and professional- all you could want out of a property management company.

Having dealt with many property management companies around Atlanta over the last decade, Intown has more than impressed me. My experiences with their team has left me with an unwavering feeling or professionalism, sincerity, courtesy, and expeditious urgency since day one. Fidel has been a pleasure to work with. I would highly recommend them for renters and also home owners looking to hire a professional property management company. Easy 5 stars

Professional and helpful!

Our experience has been great with Your Intown Home. We’ve never had an issue in our 1.5 years with them. Gisela is great and when our A/C went out on a Friday evening of a holiday weekend, she had a technician come out and she was very attentive even at 9pm on a Friday.

Gisela was quick to help us with our AC repair!

I recently started renting from Your Intown Home Property Management and they are the most phenomenal team I’ve ever dealt with when it comes to home leasing. The leasing process was clear, organized and thorough - the leasing agent and her team were always available to answer my questions. Their maintenance department - especially the maintenance manager Karen - is incredibly helpful, efficient, detail oriented and most importantly quick to respond/ address issues as they come up. The key to a positive renting experience is having a maintenance team that addresses all concerns and is able to …

I had a really positive experience with Your Intown Home. From start to finish, the team was responsive, professional, and easy to work with, which made a big difference throughout my time as a tenant. Payments via their tenant portal and maintenance submission requests were simple. They worked hard to ensure all details were taken care of, and made me feel like I was a high priority. Leasing agent Claudia Sanchez was truly wonderful to work with. She was always helpful, communicative, and genuinely cared about making sure things were handled smoothly. It’s rare to come across someone so atte…

Been a tenant for a few years now, have had nothing but positive experiences. The team is lovely and accommodating—Karen recently helped me with a pesky electrical issue and it was resolved right away.

We had an excellent experience finding a home to rent, from start to finish, with Your Intown Home. Claudia, our property manager, was quick to respond, thorough, and friendly. All of our questions were answered thoughtfully to ensure that we were getting all of the information we were asking for. Everything was handled with the utmost professionalism. We are so excited to move into our new home!

We needed to get in contact with our nextdoor neighbor owner as we needed to address a fence concern. I called Your InTown Home and spoke with Gisela Flores. She was very proactive and kind to connect us with the owner and resolve our matter.

We’ve been with Your Intown Home for years and they are always very responsive and communicative with us. Gisela has been especially helpful, and we appreciate her immensely!

It’s been great working with Gisela Flores. She’s been very attentive, professional, and has provided great customer service. All requests have been completed in a timely manner.

These guys always take care of our service requests promptly and professionally. This time Gisela helped us out and we couldn’t be happier with her quick responses and accommodation of our schedules.

Gisela Flores has been exceptional to work with and so helpful. I am so glad we have someone like her to assist us with our home.

I’ve been working with Danny and our experience is been nothing but great since the beggining. Looking forward to keep this relationship on 2026 !

Karen Reynoso and team are always on the spot helping to resolve any issues of which there are very few.

Stephanie, Cameron, and their whole team a breath of a fresh air in the Atlanta rental market. They are curious, accommodating, humble, and a pleasure to work with. I toured several of their properties, and they worked with me to find the perfect spot for me. Since move-in, they've been responsive, attentive, and hospitable. I highly recommend them; they go above and beyond!

We love the property we rent and any time an issue happens to come up it is addressed and taken care of immediately.

We have been renting from Your Intown Home for almost a year now, and they have always been very prompt, friendly and professional any time we have needed maintenance issues addressed. I feel confident as a tenant and we love our Grant Park townhouse! Karen Reynoso helped us have the stove replaced and took great care of us.

Karen was able to assist me with an issue happening with our washer and set me up with the best maintence tech, Jay. They were great to work with overall.

While we have had a lot of issues with our AC over our three years in our Your Intown Home-managed property, Gisela, in particular, has been attentive to our needs and diligent in getting contractors out to handle the problems.

We are very pleased with our experience working with Intown Home. The team is extremely kind and helpful. It is a delight to work with them!

We rented our townhouse in Atlanta through Your Intown Home Property Management for 2 years. The experience was good. They helped us price the rental appropriately. They took care of repairs. Stephanie, Claudia, and Rebecca were all great communicators. Most of all, they are really good at finding and assessing great tenants.

Your Intown Home found me an idyllic setting and location with front porch access to enjoy the Springvale park pond on one side and the beautifully landscaped property on the other. The landlord and this property management company made this rental the best experience possible. Every day living there brought pinch-me-I-must-be-dreaming levels of joy. All the management processes were automated and digitally accessible making the services 24 by 7 available.

The team at Intown is wonderful. I had the pleasure to work directly with Stephanie and Cameron for 2 years while I leased the property. After that I was able to sell the property by using their real estate agent Pamela Lawrence. Pam was very easy to work with and had the clients that were interested to buy the property right away. She is very good at what she does. Thanks Intown Team.

I recently submitted a maintenance request through Your Intown Home, and I was pleased with the prompt and helpful tips provided by Gisela. After applying the quick fix ideas, the problem was resolved. Gisela followed up with me to make sure everything was working properly. Thank you to the team for making it easy and stress-free!

Rebecca is such a delight! I love my house so much, and any typical housing issue that arises, she’s quick to make me feel seen, heard, and get the issues solved quickly. Couldn’t t recommend her enough! Great company.

Everyone at Your Intown Home is incredibly responsible and attentive, always ensuring that every task is completed with the utmost care and precision, providing reliable support whenever needed

Claudia and Stephanie have been wonderful to work with... they made the entire process easy and fun. The entire team at Your Intown Home is customer service focused and takes great care of the property, tenants and owners. I couldn't be happier!!

In a word it’s communication. They are excellent at keeping you informed as well as being accurate with their advice. And the advice paid dividends. Thanks to all the team.

Absolutely horrible company to rent from. Predatory rental agreements and their policy and treatment boils down to “you signed the contract.” They do not answer the phone and take forever to respond to emails. They give you until noon on the first of every month to pay rent before implementing late fees - how generous! Your rental contract will include a 5% rent increase for every year. You will pay fees almost every time you talk to them. One time they failed to notify me of a changed inspection time and just opened up my house while I was in the bathroom. Disappointed in the service provided…

I rented a terrific apartment through Intown for four years. I found them to be helpful, pleasant, prompt and professional from the first showing of the apartment (at the peak of COVID) through the final move out. They were quick to respond to questions and service requests. They made rent paying simple through their customized online portal. They work with great vendors that kept the building in top shape. Perhaps most impressive of all was there consistent requests for feedback on how to make things work even more smoothly. Intown is first rate.

You couldn’t have a better management team than Steph and Cam McCaa

We started as tenants with YITH in 2016, and Cam took a chance on us, since we had a toxic landlord who was harassing us and wouldn't write a recommendation. Our experience as tenants was so good that we decided to use YITH as a real estate agent when it came time to buy a property in 2017, and are now working with Cam again to sell the property. YITH has friendly and knowledgeable staff, great knowledge of the rental and buying markets, and a good network of contacts and contractors. Highly recommend!

Rent will be late on the 2nd… terrible people to rent from

This is a great property management company. We have been happy since the home owner switch to them. We have been long term tenants and prior management was a headache to deal with and never fixed anything. Now that we are with Your Intown Home we feel valued as tenants, all requested are responded to promptly and repairs are made. Love working withe them

Can only recommend Intown from a tenant perspective! Very responsive, friendly and trustworthy. They handled all repairs fast and were really fair with the deposit. Strong recommend!

Great service!!

Had a great experience with Cameron and his team! They are extremely patient and courteous. Best property management team in Atlanta!

I can’t even begin to say enough about the level of professionalism and service I’ve received from Your Intown Home. Working with them has changed my life. Making the whole process seamless. Thank you Your Intown Home!!!

Professional, honest, personable. Highly recommend.