Keystone Association Managers Reviews

I’ve been trying to reach them, but they don’t respond. I’ve always had trouble getting through, but they’re good at sending notices. However, if someone needs to contact them for a reason or explanation, they never respond. My statement lists M.B. as the manager’s name, but when I try to reach them by either their first or last name, I get an extension not found error.

Ebony Price; the manager - is a piece of work, rude and unprofessional. The rest of the staff is not much better. No one in that office is competent, returns repeated calls or emails. They don’t inform residents of important news or updates, only once people start questioning what’s happening. Never mind the state of the community. I can’t believe I have to pay for them to gaslight me!

Keystone has been the management company at my condo development for several years now and they are awful. Confrontational employees, promising to do work that never gets done, and refusing to honor parts of their contract. Avoid them if at all possible.