DCH Management Reviews
DCH Management
DCH Management, 9729 Woods Dr, Skokie, IL 60077
DCH Management specializes in managing multi-unit properties such as resorts and large complexes, including the Optima Old Orchard, with on-site teams like Jason and Shayda handling resident needs and property operations.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 8 rated reviews from the last 3 years.
DCH Management reviews
Visited the property last week and it was great! Had the opportunity to meet Victoria (Trilogy), and Shayda with the DCH team. When my lease is up I’ll definitely return for another tour!
Living at the Optima Old Orchard managed by DCH has been a generally positive experience. The team really puts in the effort to address residents’ needs and keep the property running smoothly. They respond quickly to maintenance requests and often go out of their way to resolve issues. Of course, in a large community, it’s tough to please everyone, and not every situation has the ideal outcome, but the staff does seem genuinely committed to trying. Overall, I appreciate their professionalism and dedication to making the Optima a pleasant place to live.
As a resident, I would say: Jason and Shayda are exemplary property managers, demonstrating outstanding efficiency and expertise. Their management of this resort-like complex is truly top-notch. Their professionalism and attention to detail make them stand out as the best of the best in property management. Hnery Farzaneh
I have had the pleasure of engaging with DCH and cannot say enough about their exceptional service. This small but dedicated team of leaders and members at Optima Old Orchard goes above and beyond to resolve any issues that residents might have. Their approach is both professional and personal; they genuinely treat residents like family. Whenever support is needed, whether it's a minor inquiry or a more significant matter, they are always ready to help. Their commitment to fostering a great community is evident in every interaction, making everyone feel valued and cared for. Overall, the team …
As a resident of a DCH Managed property, I have found Jason & Shayda to be incredibly responsive. Whether in online replies or in person, they are happy to see you and sincerely want to help with your question or concern. Customer focused and authentically nice...I don't come across this level of service and personal touch very often, but am glad when I do!