Edge and Up Management Group Reviews

As a landlord, I wanted my property rented quickly with thorough due diligence and expert advice. Teaming up with Tracy at Edge and Up Management was the best decision I made. She's highly professional and fantastic to work with, handling all tenant background checks and providing her suggestions. One of her best qualities is how quickly she responds to emails and calls. I found Edge and Up purely through reviews and a gut feeling, without any referrals. I'm glad I trusted my instincts. At first, I doubted that the property would be rented quickly, but Tracy promised it would be, and she deli…

My landlord switched to using Edge and Up a year ago. They have been nothing but friendly, professional, attentive, and responsive. I recommend them to my family and friends.

I cannot say enough good things about Joe at Edge and up, he was incredibly responsive and dedicated to helping us find a place, he was also open and super communicative, if he ever was unable to pickup a call we would get a text within a minute rescheduling, he was so incredibly dedicated to making sure we felt heard and that we loved our new place, we have already recommended him to several friends and if I were you I’d use him. So incredibly grateful! Thank you joe

I cannot say enough about how wonderful Edge and Up are! Hands down one of the best property management companies I've ever rented from. Had I not needed to move for my job, I would have absolutely continued renting from them. The staff are super friendly, they respond quickly to maintenance requests, and their units are gorgeous and in great condition. Their 5/5 stars are well earned!

cannot say enough great things about Edge Up Management. From the very beginning of my tenancy through my move-out process, their communication was exceptional. Every question was answered promptly, and they made sure I always felt informed and supported. Recently, I had to make an unexpected emergency move due to a family situation, and the team was incredibly accommodating and understanding throughout the entire process. During what could have been a very stressful time, they showed genuine care and flexibility, which I deeply appreciated. The property was always well-maintained, clean, an…

I am so happy to have find a property management group who really cares about their customerts. Both Tracy and Joe were amazing at listening to me and my needs. They have been fantastic and I would be happy to work with them again in the future.

I had the pleasure of renting through Edge and Up when I moved to Chicago to pursue my master's at DePaul. Highly recommend this management company, the care and attentiveness they provide go above and beyond most. Thank you!

Great Company to work with! Very professional and responsive. Rented the property quickly. Tracy is Awesome!

Quite a gem of a management company in a market where unresponsiveness is the norm. Whether it was the live-in maintenance team member or the building manager, someone was always just a phone call or app request away. Work orders that I placed were scheduled almost immediately and fixed quickly, with clear communication the entire time. There's a hard-working and efficient team behind this company.

When we first moved into our apartment it was managed by a different company, and we were very unhappy and frustrated with how they took care of the building and maintenance requests. As soon as Edge and Up took over it was a complete flip and we are very pleased. The team is always responsive, polite, and on top of maintenance requests, handling them throughly while being respectful of our space. The property manager is incredibly kind, always willing to work with us and accommodate requests we have. There are no efforts to impose “gotcha” fees or make things difficult. We feel respected, a…

I am incredibly grateful for Edge and Up. I’ve been living in an apartment managed by this company for about 6 years now. Their dedication and attentiveness goes above and beyond. From promptly addressing maintenance issues to keeping us informed with clear communication. What truly sets them apart is their genuine care and compassion. They are always there when we need them, making us feel valued and supported. In a world of faceless corporations, they stand out as a true mom-and-pop provider, prioritizing people over profits. Thank you to Edge and Up for making our building feel like home.

Edge and Up's Management is reliable and consistent. The current unit I'm in was my first apartment in Chicago and Tracy made me feel encouraged and safe in applying for my new apartment. Tracy knows the tenants well and does what she can to ensure a positive environment. Tracy has consistently been understanding, encouraging, and flexible, showing knowledge of not only the properties but the people as well. I feel comfortable recommending the Edge and Up Team to my friends since I've had such a good experience!

I've had a wonderful experience renting from Edge and Up for the past 7 months! From our initial tour of our apartment to applying, moving in, and now living here, everyone we have interacted with has been extremely kind, professional, and responsive. Tracy and her team are wonderful, and I can't recommend renting from them highly enough!

As a previous long term tenant at one of Edge and Ups managed properties I can confidently advocate for them as whole heartedly, delightful human beings. Incredibly friendly, sincerely understanding, and genuinely supportive and sociable with their tenants. The biggest difference between their management style to big name companies is a true desire to relate to the relationships they make with their tenants, and a whole lot of heart behind their interactions. You can rely absolutely on their promises as a small business, and as good genuine people.

We enjoy living in our 2Bdr apartment but also appreciate Edge and Up Management Company's response the few times we needed their support. They respond quickly and take care of issues corectly the first time. We have nothing but good things to say about this management team. Small but mighty! We are always able to connect by phone, text or app with the same people, not a faceless corporation. Looking forward to keep enjoying our apartment and everything the Edgewater/Andersonville area has to offer!

Super helpful and kind rental management company. Would highly recommend them!

Tracy and the team at Edge and Up make renting a breeze. The office & maintenance staff are extremely responsive, diligent and kind. It has been one of the most positive renting experiences I've had.

I have lived in a building managed by Edge and Up for 2 years now and they are fantastic! Tracy and team make it very easy with their rental portal and are always diligent when it comes to maintenance requests. Can not say enough good things about this company!

I haven't rented under any management company better than Edge and Up! I've had issues with other property management companies before but Edge and Up set the standard for me.

Im thrilled to share my experience as a tenant with Edge and Up Management. In just two years, they've completely changed my perception of property managers. Unlike past experiences that left me frustrated, Edge and Up has been incredibly responsive, attentive, and caring. Their professionalism and attention to detail are unmatched, and I've come to trust and rely on them completely. If you're looking for a property management company that truly cares about its tenants, Edge and Up is the way to go. They've exceeded all my expectations and I couldn't recommend them more highly.