First Community Management Reviews

Gina Delgado is great! She handled my problems right away. I highly recommend First Community Management!

I want to extend my thanks to Roley Supernaw at First Community Management and pass on a favorable review of his job performance. My wife and I are new owners at Jarvis on the Lake Condominiums and are in the process of getting our footing with regards to the operations of the complex. We began working with Roley during our closing process and looked to him to answer multiple building structural and management questions. Roley forthrightly responded in a timely and friendly manner. More recently he has been helping us with acquiring our entry keys and put us on the correct path to make this ha…

I am an owner in one of the buildings managed by First Community Management. My dealings with Tessa Snodgrass have been a pleasure because of the following: she is very professional, very quick to respond to my questions within her abilities, and very pleasant. I wish all property management companies had staff like Tessa. MC

We switched to FCM at a time when my condo was having major leak issues and Daniela was so helpful in making sure we got the immediate attention we needed

Regan Klemp has been exceptional to work with — always professional, responsive, and helpful. As a realtor assisting a landlord with renting their condo, I truly appreciated how organized and proactive Regan was throughout the process. All the necessary details and documentation were provided promptly, making it easy to complete the task successfully.

Besma Samad at First Community has been such a help as we’ve been in the process of selling our condo. We are so sad to leave, but the timing was right, and she has been so helpful throughout the entire process. Going above and beyond helping us sort out an ordinance issue along with all the other required paperwork. She is very responsive. She’s made a stressful process much less stressful.

I own parking spots under First Community Management care and have been very happy with them, especially with Gina D. who i have contacted a few times in the last 3 years. Incredibly professional and responsive.

This review is specifically for Amanda L.S. Chen, Community Administrator at First Community Management. Amanda has done an exceptional job every time I have an inquiry regarding any of the units I own in a condo building managed by First Community Management. Most of the time, my requests involve all of the units, so the amount of work is much greater than a single request. Amanda handles every request in a timely manner and keeps me updated throughout the process. She is attentive and quick to respond to emails during business hours or is ready to take a phone call when needed. Her professio…

Positive overall experiences. I own a condo in one of their complexes and have had positive experiences throughout. Been mostly working with Roley there and he has done a great job of hearing my asks, determining best way to resolve, finding solutions, and ultimately executing. Have been very appreciative!

My experience with First Community Management has been excellent. My interactions with representatives, namely Daniela Pipala, are always pleasant, wherein matters are addressed in helpful and courteous manner, and I always feel as though my needs as a customer are a true priority.

I have owned a condo at Jarvis by the Lake, where Roley Supernaw, is the Senior Community Manager.. He has been a great resource and extremely helpful in my ownership of my unit.

I am a new owner in a building managed by FCM and have been extremely pleased at my experience of working with them, particularly Daniela and Teyha, who made the onboarding process straightforward and helped immensely at reducing the stress involved. Strong recommend.

Our 63 unit building has used First Community Management for over a decade. The property managers that we have had (just changed to John after 10 years with Rich) are attentive, helpful and resourceful. Managers are able to communicate and handle many different issues and personalities. Their support team (including Gina!) is also efficient and helpful. Differences of opinion are discussed with the board and solutions are found in a professional manner that is amenable to all parties. In my opinion, as someone who works in real estate, this is a company that is a stand out amongst management.

I've been living in a First Community Management building for almost 5 years; communication has been rough in the past, but the past year or so it's been SO much smoother. I've spoken to a couple of community administrators (Joella and Rylee), and they've been consistently helpful, professional, and understanding. Would recommend.

We’ve had a couple of issues come up, and both times Regan was there to help us. She was incredibly fast, professional, kind, and genuinely helpful throughout the entire process. Her calm and warm approach made stressful situations so much easier to handle. We truly appreciate her quick responses, professionalism, and the care she showed while resolving our issues.

FCM has been a pleasure to work with, specifically Gina Delgado who is always extremely helpful and quick to answer any of my questions. Thank you!

Useless. Called and they have no Hoa documents available. They said they dont have the insurance declaration page, they only have the one from 2024, in the year 2026. They said to order everything through HOMEWISE. I did and paid for it to be rushed. Still havnt received all the documents two weeks later. Some of the documents i did receive through Homewise are blank pages...which is just audacious. They dodge my calls and pick up when i call from a different number. Absolutely crazy

Gina has been very helpful since I joined my new community. Always quick to respond and helpful.

Roley from FCM was very helpful with a minor issue I had in our apartment complex. He was kind, professional, and timely with his response and action!

Roley Supernaw gave be excellent service and responded incredibly fast! In my business, it’s all about good communication and Roley definitely excels in that. Off to a good start with First Community!

Roley Supernaw is the manager for my building and he has been excellent. He is prompt with email replies and any requested fixes or support were handled in a timely and professional manner. Roley was super helpful in walking me through the renovation approval process and is gernally great to work with!

Our community manager Daniela is always super helpful.

One day when my son and I came down to head to daycare, we noticed the garage door of the condo was open and malfunctioning. I immediately sent a code to the building management company, First Community management. I was happily surprised by how quickly the response came. Rylee had responded and he was so incredibly nice!! He understood that it was a safety concern and had a company out to evaluate the issue within the hour. They provided a temporary fix while a new part was on order. By the time I got back home that day the door was closed and worked properly. Rylee was so sweet and even foll…

I’ve had a great experience working with Kevin at First Community Management. He is consistently professional, responsive, and incredibly organized. Whether it's a maintenance request or a general inquiry, Kevin handles everything with efficiency and clear communication.

Rylee was great to work with and helped me correct a mix up regarding my assessments

My building had to change management companies recently and today is literally our first day and already Rylee has been incredibly responsive and super helpful. I’m so thankful we changed and hope Rylee continues to be this wonderful to us.

Daniela P. was professional and prompt and resolved the issue in a timely manner

Caitlin at First Management is great. She is responsive, friendly, and really helpful. Highly recommend.

Roley at First Community Management is an exemplary condo manager who is professional and responsive to matters involving our condo property. He is a true asset to the First Community Management team!

Roley Supernaw (First Community Management) Was extremely helpful and very responsivewhen I had a question about a landscaping issue at my building!

Roley Supernaw is incredibly helpful and supportive. He’s so responsive and always has an answer. Grateful to have him and First Community Management supporting our building!

I have had great service from First Community Management for years now since they started working with our development. Roley has been our manager for as long as I can remember and he has always been very responsive and helpful. I appreciate the attentiveness and tools they have for communication.

Gina is always so helpful and responsive!

I am a longtime resident of a housing community in Chicago. The property management by First Community Management has been excellent all along, but quite recently (on February 12) I submitted a request to their office to obtain trash bins to replace missing ones. My understanding is that they had to be provided by the City of Chicago waste collection unit. My contact, Roley Supernaw, somehow managed to navigate the system to have our trash bins delivered today, five days later (including a weekend). I think that's extraordinary and I want to commend Roley for his professional interaction wit…

Amanda Chen told me the pest control would come on Tuesday. When they didn’t come, I asked when they would coming and she said she would reach out to the contact that doesn’t respond at pest control. Several days went by and Amanda said she can’t control when the pest control comes, which is confusing cause she can control if she tells residents when the pest control will come or not. I want a community manager to reach out to me so we can discuss how Amanda can do a better job moving forward, or find someone who can.

Roley is an outstanding building manager. He’s professional, responsive, and genuinely cares about the residents and the condition of the property. Any time there’s an issue—big or small—he handles it quickly and communicates clearly, which makes living here stress-free. You can tell Roley takes pride in his work. The building is well-maintained, organized, and runs smoothly because of him. He’s approachable, respectful, and always willing to help, which makes a huge difference compared to other places I’ve lived. If you’re looking for a place with strong management, having Roley as the buil…

First Community Property Management took over management of our condominium association in Evanston last year. Since then, I have seen a tremendous improvement in both overall management and responsiveness. I just registered on their website, easy to navigate your account information and user-friendly. It's easier for feedback. During the transition, I encountered an automatic payment issue. Each time I emailed with a question, my community administrator, Daniela Pipala, responded promptly and took the time to explain the situation clearly and patiently. Later, when I was traveling for work …

I just moved into our building, which is managed by First community Management, and so far I've had a very positive experience work with Roley Supernaw. He's been responsive and very helpful in answering my questions throughout what is always a layered process of moving into a new building.

Had a great experience. Regan was a huge help! Very fast and informative responses!

Zak was so great! Helpful and friendly, super responsive and followed through with my issue to ensure it was resolved. Thank you!

I’ve had a very positive experience working with Regan Klemp from First Community management company. She is always responsive, professional, and helpful whenever I have questions or need matters resolved. I really appreciate her dedication to not only her job but also to me and making my time as a homeowner — a positive one

Working with Regan has been a breeze. Regan is responsive, prompt and kind. I owned in another First Community manager building several years and and had a miserable experience. Since working with Regan, I’m now a happy camper. Thanks, Regan!

Excellent service by Regan Klemp my community administrator. Thank you.

Joella Mars of First Commity Management provided excellent customer service. Joella was quick to respond and resolved my problem immediately which made my life easier as I did not need to follow up and could move on to other matters. Thank you, Joella!

Consistently prompt response to issues. On another occasion, they coordinated my rescue from a stuck elevator at 3am. No complaints. Shout out to Daniela.

I recently received a notice from First Community Management that I was in violation as a result of having a few items outside of a storage locker and I would be fined if I was not in compliance. To be fair, we had received adequate notice to take action in order to clear our areas before being penalized. When I received the notice identifying my non-compliance, I was in the middle of a six week trip out of state; but I would commit to taking action immediately upon my return. Working with Joella to negotiate an extension with the board made what could have been a stressful situation smooth…

Ms. Regan Klemp was very helpful to my concern and resolved it. thank you

During an issue with my hot water, Erica was responsive and kept me updated throughout the process working with my building's maintenance team. Thank you!

Regan was very professional and was able to address my concerns with an HOA question I had as a still quite new homeowner!

Regan Klemp at First Community Management—acting as liaison for me and my Condo Association schedule—booked and arranged a reservation (plus COI submission), for a large delivery service I'm receiving at River Village Pointe. She did so quickly and professionally, keeping me up to date with developments and resolution. Huge thanks to her for keeping things moving!

Erica Asare was super helpful

The management staff consistently demonstrates excellent service and attention to detail.

I have needed to get involved with working directly with First community Management with some personal details with an account. For questions that I had in the past, I was in contact with Zak Pekovic and he has always been very helpful and prompt. Most recently some more detailed things needed to be addressed, and he has been such a huge help for me. I know that I can count on him to follow through and get me the answers that I need. He is truly a GREAT person to work with. Thank you!

This management company is great to work with!! Super responsive and address any question/concern professionally. I worked with Daniela Pipala who was great!!!!

Community management (Joella) has been very helpful and quick to respond to my questions or requests.

Sending requests for updates to my First Community Management residence and Daniela was so quick to respond and helpful to update my access. I'd been meaning to do it for months and she was able to help me in a day! Thanks so much.

First Community Management has been super informative, prompt, and helpful with any questions I have had regarding my HOA during my time living here. Our primary contact, Gina Delgado, has been fantastic. Thank you for all of your help!

Anecdotally it feels like people don't have good experiences with their HOAs, but I've been very happy with First Community Management. Special shout out goes to Gina Delgado and Maggie Lyons for getting a tenant of mine moved in and set up on short notice.

First Community does a terrific job managing our condo building and association. Our building manager, Roley Supernaw, is very responsive and has helped us resolve numerous issues.

Tessa has been wonderful to deal with. She has been super responsive and easy to work with. Tessa always responds right away when I reach out to management. Thank you!

Gina Delgado has been such an absolute pleasure to work with at 1414 Wells. She is responsive, kind, professional and accommodating. She answers questions with ease and assists in all aspects of property management and client advocacy. We appreciate you so much and look forward to working with you again.

I have lived in a building management by the group for over 7 years and have really enjoyed my time. The management company responds to issues promptly, special shout out to Zac for always replying to emails and answering questions professionally. Overall, a good experience with First Management.

Teyha is very responsive and always and answers my questions.

Zak Pekovic is a wonderful administrator at First Community Management. He has helped solve issues efficiently and kindly. Thank you Zak.

Moved into a building managed by First Community Management. Zak has helped with any issues I have had. His response is very timely and issues are resolved quickly.

First Community Management took over management of our building earlier this year. So far, they appear to be very professional and thorough in their handling of that responsibility. A welcome change from the previous management group. Zak Pekovic, our Community Administrator, has been especially responsive to the occasional issue that has come up for us and other members of our community. He is an excellent communicator and follows through with the issues that are raised until they are resolved. Again, a welcome change from the past. Thanks to First Community and Zak for their good work.

I recently moved to one of the properties managed by FCM. Still early day, but I am enjoying what it has to offer. The move-in process was made easy by the FCM team. Zak Pekovic was helpful and patient during this process. Looking forward to continue this professional association for coming years.

Super responsive and good service. Whenever we had issues, we just need to send messages via portal, and within a day, we get a response. Our problems/ concerns were then addressed quickly!

My property administrator, Zak Pekovic, is very attentive, easy to reach, and quick to respond. He made sure my issues regarding billing and some on-site issues were attended to right away. Thanks Zak!

Extremely responsive and helpful!

First Community Management manages my condo building and they have always been extremely responsive and helpful anytime I've reached out, especially Gina. Would recommend to anyone looking for a competent and professional property manager.

All I can say is I have had nothing but perfection from Lori Crenshaw at First Community Management. Recently, I had something odd with our unit. She responded to my email after hours and the next day already had building engineers looking for the issue. Within a day found the issue and already started the process to get it corrected (this is not the industry norm for minor issues). From the day we moved in I had numerous interactions with Lori. With questions, updates, scheduling, vendors, deliveries, or process. I have worked with many building managers with my business and she stands …

We had an odd credit/debit issue on our account. I contacted First Community Mgmt and worked with Kevin Rachner . Kevin was great. He responded quickly, found the problem, corrected the issue and even found other items to ask about/correct on the account. It is nice to know that he took the effort to go that extra mile that others do not.

Everyone I’ve spoken to at First Community so far has been super helpful. Roley Supernaw has been our community administrator for a couple years now and is always quick to respond and ready to answer questions or address issues around the building. Any thing we’ve contacted him about has been resolved quickly and he was professional, reassuring, and very knowledgeable in an instance when we had an emergency. On the phone or over email he’s a helpful, friendly, and welcoming representative for First Community!

Zak, once again, coming to the rescue. Had a confusing situation to figure out and he not only responded right away that he’d look into it, he almost immediately had resources ready to help me out! I’ve never had building management that has responded so quickly and kindly 🙌🏽🙌🏽

I moved into one of their condo’s that they manage a few weeks back. The experience has been pleasant so far, and they respond to your questions the same day which is important.

The customer service at this company is excellent. Gina is always responsive, helpful, and prompt with addressing all my concerns, questions, and work requests related to my unit or the communal areas of the property. I highly recommend working with Gina at First Community Management.

I am a new resident and it is my first time working with a property management company in Chicago. Daniela is FANTASTIC! Super quick to reply and resolved all of my issues.

I had some minor issues at my condo and Teyha helped me out. She was super responsive, courteous, and got my issue resolved quickly.

We had a great experience with moving in. Gina made everything so smooth and easy. If anyone is looking for a great property management i recommend First community management.

Gina Delgado was extremely helpful in obtaining the necessary paperwork and approvals for my townhome renter. She made sure everyone knew what was needed, directed the info to the appropriate party & kept me updated. The help was very much appreciated.

First Community management especially Gina have been so helpful and supportive. She is a wonderful manager for

I've been moving back and forth twice form my current place and First Community Management was very helpful! Kendrick is super responsive over email and always ready to help with any question. His dedication really makes everything easier.

Zak from Homes of Riversedge has been very helpful with supporting me with move-in and lots of logistical matters. Thanks so much!

Zak was an extremely responsive and helpful administrator when coordinating with repair people, the building, and myself when I had a leak in my unit. I really appreciate his professional demeanor and prompt service to help schedule repairs between the professionals I hired and the building management.

Zak is great to work with. If you need anything done, he's the man!

Thank you! It's great to have a property management company that is as responsive as FCM; especially Gina Delgado Senior Community Administrator. We had a tenant apply nearly at the end of the month of June and was slated for a July 1st move in. We were able to get all move fees paid and a move approved within 3 hours of confirmation. Seamless, transparent and communicative!

I always have a great experience with Zak. He’s consistently professional, super efficient and friendly. He responds quickly to our inquiries and delivers excellent service!

My condo building switched over the First Community Management last year, and so far everything has been going really smoothly. I've reached out a few times for minor backend questions/issues and have always received extremely prompt, helpful, and friendly responses (most recently with Roley!). Overall, it's been a big improvement in the level of organization and attentiveness around our building management. Hopeful that they will keep up the good work for years to come.

Roley Supernaw is super helpful in resolving issuing coming up in tenant change.

Condo Association property management is really tough. Good managers are hard to keep, and bad managers make companies look bad. And sometimes vendors make managers look good and bad as well. Kudos to First Community's Maxine, who was both competent and lucky, in our recent request for assistance. She did a great job helping us, and was so polite and professional along the way. But she also had support from a great vendor, which made her and First look good. Luck is a convenient way to characterize it, but their vendor relationship speaks to a larger pattern of competency and support between t…

The sole elevator on my 5-story condo building, which they are managing per the placard on the front exterior of the building, has been broken for over a month, with this management company having provided, literally, zero updates as to the how/why/when any of the 20+ involved condos can expect service to be addressed or restored. (I can't say they didn't tell anyone anything, but there's been no public posting or notices or emails to HOA-paying condo owners acknowledging or addressing this nightmare.) Prior to the elevator breaking down, it was regularly out of order for brief periods and ha…

We have had the pleasure of working with First Community Management on multiple projects, and our experience has been nothing short of excellent. A significant part of our positive experience can be attributed to Brittany Jerome, who is a property manager for First Community Management. Brittany's professionalism, responsiveness, and attention to detail have been remarkable. She has consistently gone above and beyond to ensure that our projects run smoothly and efficiently. Her proactive approach in addressing issues before they become problems has saved us both time and resources. Communicati…

We have had a great experience with Rylee at First Community Management. They have been responsive, easy to work with and know how to get stuff done! Thank you Rylee Short!

It took about a year to take care of to repair an issue ⚠️

Besma Samad was so patient and helpful! She is definitely a team leader. Great customer service, I look forward to working with First Community Management.

Kendra was extremely helpful.

Maxine Voss was very helpful and responsive to my concern.

I just moved into a new building and the community admin Zak Pekovic has been wonderful during my transition. He helped me rent the elevator, answered endless questions I had about the building, set me up in the building directory, etc. all super quickly so I could be ready to go on day 1. He’s the most responsive community admin I’ve had while living in Chicago. Also gave me permission to text his direct line if I needed anything urgently. Really positive move-in/support experience

Had a great experience with first community management. I lived in one of the communities they managed and during move out Roley was very kind, helpful, and responsive.

Moving from out-of-state as a renter is tough, but Zak has been incredibly helpful with making sure I had everything I needed to move in. He’s super efficient, organized, and has a friendly approach.

This is easily the best management company I’ve encountered as a resident and all thanks to Brittany and Amanda. Both of those ladies are good communicators and very efficient at resolving tough issues. Brittany is so good leading meetings with huge agendas and Amanda is very open to issues and I always felt like she listens to me. I feel like our building is lucky to have them as partners and they deserve a promotion!

Horrible experience dealing with them. They charge ridiculous fees without notifying people and are completely unresponsive when trying to address the issues.

I recently moved into a building that is managed by First Community Management, and my experience has been positive so far. I've reached out via my building's portal a few times already, primarily for logistical reasons, such as to schedule my move-in date, get my name added to our intercom platform, and later reserve an elevator for a large furniture delivery. Each time that I've sent them a message, I've received an incredibly rapid and helpful response from our community administrator, Zak Pekovic. In our first conversation, after fulfilling my original request, he shared his direct line w…

Gina has been very helpful and responsive in helping me with paperwork.

Wonderful experience working with Amanda. She was patient and very responsive to all our inquiries. Very professional too.

Had a wonderful experience with the management company. Specifically with Amanda. She was our point of contact for our issue. She was wonderful to work with, very patient and always so very responsive to our questions/inquiries.

Zak and Haley were extremely helpful with my request to reserve an elevator for a move out! A+++ rating for both; our building is fortunate to have First Community Management's support. I look forward to working together with the team even more!

Wonderful Service. Amy and Amanda are excellent, on top of everything. Very professional and excellent customer service.

Just moved into a new condo and Maxine Voss from First Community Management has been a great representative to work with. She has been very responsive to my requests, worked to troubleshoot any issues I've been facing, and has made my experience a good one to date.

A very responsive team--quick and helpful answers. My rep is Gina Delgado and she's been so helpful, especially since I have many questions as a first-time homebuyer. They make it easy to settle all sorts of issues, including maintenance, billing, etc. Thanks Gina!

Responsive. Efficient. Pleasant to work with.

Zak Pekovic with First Community Management has been absolutely FANTASTIC to work with. Very diligent with follow up and follow through on requests. I have been working through navigating some approvals for renovations to my unit and normally these processes can get incredibly cumbersome - that has not been the case with his help! Really appreciate the active approach he has taken to solving requests in a timely and efficient manner. Very pleasant to work with as well! Thank you

This company provides excellent service and quick turnaround times. It was a pleasure working with Besma. Her attention to detail and knowledge of the condo associations is excellent. She was extremely helpful.

I am a new condo owner for a building that First Community Management manages. I want to give a shout out to Daniela who has been extremely responsive to all of my emails and ensured that maintenance followed through on a minor maintenance request within 24 hours.