FLATS® Reviews
FLATS®
FLATS®, 216 W Jackson Blvd # 625, Chicago, IL 60606
FLATS® manages residential properties nationally with a focus on urban, soulful living and a leadership team with extensive multifamily experience across Chicago and national portfolios.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 5 rated reviews from the last 3 years.
FLATS® reviews
I cannot reach them. It is impossible.
I cannot wait to leave this property!!! In the 2 years I have lived here we have dealt with package theft, there have been events hosted that go to all hours of the morning. Management is probably the worst I have ever dealt with. Cute, loft-style properties but you have been warned!
DO NOT rent from a property managed by The Flats. They are the absolute worst at being accountable to their residents. Everyone I've interacted with has been rude and unaccommodating for very simple requests like a key replacement. When I did have a serious issue (all elevators being down for over 24 hours), they made fun of the concern as it was only an eleven story building. I'm sorry, but not every one is privileged enough to be able to walk up 11 flights of stairs. The Flats is one of the worst property groups in Chicago and they *deserve* to be sued.
The maintenance team of Sedit and Jim at the Lawrence House is amazing! They quickly resolved my washer issue within less than 24 hours of reporting and helped ensure that no water damage was done to my items in the apartment. They are quick, efficient, thorough and extremely communicative about the process of what they are doing. Thank you again!
Very unorganized office staff when you can get through to the on the phone. So many problems not worth the cost of the unit. Never enough parks, but they are new and hopefully will get better.