Greystar Reviews
Greystar
Greystar, 311 S Wacker Dr Ste 5410, Chicago, IL 60606
Greystar specializes in single-family rental management as part of its global platform, emphasizing ownership-scale operations with a focus on rental housing types including single-family, multifamily, student housing, and modular developments.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 8 rated reviews from the last 3 years.
Greystar reviews
Only giving it a one at this point time because I can't give it a half a star very upset over the fact that snow removal has not been a priority can't say what's happening on the front of the property because I can't get out I live in the back of the property along with many others on North 49th Street where snow removal trash removal recycling removal is not happening
If the unit you’re looking for is managed by GreyStar, avoid it at all costs. Phone number to management always leads to a voicemail prompt. Broken / old appliances and interior. This whole management team is negligent and the theme continues where ever GreyStar decides to go next. They charge luxury prices, and provide subpar service. Your money only goes in their pockets. We’ve had over 14 service calls in less than 10 months, and now our apartment is leaking due to their horrible plumbing. Half my apartment smells like feces. Great job Luxe on Madison and GreyStar. You’re an example of what…
No one was here on the day I was supposed to move in and there was no one to call. After 2 hours someone who was cleaning finally let me in and I found out the apartment wasn’t painted or even cleaned so I couldn’t move in. I’ve been trying to connect with someone for 3 weeks and no one answers my calls. I have yet to speak to anyone.