Hillcrest HOA Management Reviews

⭐⭐⭐⭐⭐ We absolutely love Jennifer as our property manager! She does an outstanding job running our meetings, always keeping everything organized and on track. It's refreshing to see her consistently present at the property, ensuring everything runs smoothly. Her professionalism and dedication truly make a difference. Highly recommend her services!

DO NOT HIRE. Terrible communication, staff are rude, and they take forever to do ANYTHING.

Great experience with there staff, very knowledgeable and respectful. A+

In the past we had issues but with new management they're very attentive. Dana specifically listened to all my concerns, personally contacted me and addressed every concern. Prior management I would say was one star and ran it very poorly. My interaction with Dana today was so nice. I've had an ongoing issue for 6 years and she actually listened and has a solution in the works for me. Definitely give them a second chance.

It looks like Hillcrest found a way to delete my initial review from 2025. Unfortunately, my experience with this company has been consistently poor across two different communities they manage, and at this point, it reflects a clear pattern rather than an isolated incident. In my original review, I detailed how Hillcrest delayed the closing of my home due to a complete lack of responsiveness. No one answered the phone. My attorney made repeated attempts to reach your office for days leading up to closing and again on the day of, while I sat in the closing office for over two hours waiting f…

Their rating would be much better if they communicated better. They have no problems communicating when there office is closed. But when there is a problem communication is nil. Today a contractor shut the water off. It had been off almost five hours. No one seems to know when the water will be turned on.

I do not recommend Hillcrest Management as a property management company. Over several years of living in a community managed by Linda S. and Hillcrest, I’ve experienced repeated issues that were not addressed in a timely or professional manner. One significant concern involved a maintenance employee, Norm, who was regularly present on the property far outside normal working hours. It was clear something was not right, yet the situation went unnoticed and unaddressed by management for an extended period. This raised understandable concerns for residents about oversight and safety. It turns ou…

Hillcrest is not a good management company. I put in a work order last June for burned out lights around the neighborhood and it is almost January and they have done nothing. I was told to remove patio items because they were powerwashing outside decks, never happened. I work days and my husband works nights , we know it didn't happen. They raise the rates yearly , yet the buildings and neighborhood don't look great. Its a shame when you make an investment and the property management company works against you. I have loved living here until Hillcrest took over. I have never been able to cont…

Eurika is great and helpful. She is really patient and understanding. I appreciate her quick help solving my issues.

Ainnie Lucas helped with an address change.

Prince it’s very nice person professional a lot knowledge about his job thank you very much for all your help

Thanks so much for taking your time with me this morning, Prince.

Prince at the call center was very helpful and patient in answering all of my questions. He is the reason I gave this place a 5-star at first. BUT the actual community managers are impossible to get a hold of. They are never "available" when we call, doesn't respond to emails for weeks or months (if at all), and neglects the job they are supposed to do. First issue I tried to reach them out for was regarding some fees that needed to be paid. Took months of emailing back and forth when it could have been resolved much sooner. Second issue is regarding a home repair that needed immediately att…