1.0★Jun 2026
My family has lived in this apartment for about five years. During that time, we have paid our rent consistently, with only one payment that was a few days late because of a banking issue. Management was quick to post a notice for that delay, but many maintenance issues have remained unresolved for years.
Another serious concern is mail security. Mail has repeatedly gone missing from this property. Because my mother has mobility limitations, I installed a mailbox near our apartment door to make deliveries easier when possible. I also installed security cameras after experiencing theft, but th…
1.0★Jun 2026
The worest property management company ever they don't take care of the property they own at 3725 W Grand Ave Lord have mercy they don't tell you that they roach infestation and rat infections and you have to hang your mailbox on a gate and just pray no one steals your mail they leave a lot out bout this building DONT RENT FROM THEM ON GRAND YOU WILL REGRET IT
1.0★May 2026
I have not even moved into the unit yet and there are already broken promises.
It started off me being shown a unit which was remodeled, unit looks nice via videos and pics also is a nice unit in person only thing is when I came through the front door there was a loud odor.
Odor was coming from the pipes in the bathroom the young lady who showed the unit assured me the unit had been vacant that’s why it was a smell they had not ran the water or anything.
2. The blinds in the unit were damaged, the stove was heavily stained and it cleaned at all someone’s hair was all over it.
3. The bathro…
1.0★Mar 2026
I repeat do not ever rent from this company they are lazy and they do not care about your safety….This is the worst company I ever came in contact with they don’t come do anything I been in there for a little over a week and I called them about the window bathroom sink leaking and the deadbolt lock I can’t lock it from the outside it’s been over a week and they still have not contacted me I’ve called all they do is give you the run around someone will call you back and they never do I have emails pertaining to the request I even went as far as to call them everyday
1.0★Nov 2025
If I can give this property, no stars I would. Whenever you are trying to get in contact with someone about something pertaining to the apartment, you are not able to reach anyone by phone to discuss the issue. They are rude and unprofessional if you are looking for somewhere to stay do not go to them
1.0★Aug 2025
Do NOT RENT FROM THESE PPL! The apartments are horrible ! Bugs ! Literally roaches! They don’t do anything about it . They don’t fix anything ! They’ll say they’re coming to fix something and you sit around and wait all day for them not to show up! And no call . And they don’t answer . They’re so nice until they get you in. Then they ignore you! My first apparent from these ppl and definitely my LAST ! Bet you they’ll answer if I don’t pay my rent ! I’m so sick of this Palce
1.0★Apr 2025
Apartments are mouse infested and management refuses to catch or remove these rodents. Tenants are having to catch and maintain drainage bugs alone. Water heater goes out every other day office refuses to fix it in a timely fashion even with kids under 3yrs of age living in the unit. Many maintenance request that do not get answered until you call the office more than 15 times. No one calls back in a timely fashion. No one answers there phones. They are utilizing automated services to take any type of request which goes ignored!!! They place eviction notices on wrong doors and change locks wi…
1.0★Mar 2025
i’ve been calling for two weeks because there’s no heat the mail boxes are broke now i wake up know hot water
1.0★Dec 2024
I really wish I saw these reviews first! I've been here 3 months and everything I read is true. I moved in and they didn't clean the apartment. Spiders everywhere...the first 3 days I had no hot water. Toilet leaks and doesn't flush, Stove is broken. Just yesterday it flooded and I called 5x and no one answered or called. Day two of flood issues i called 3x to finally getting a call saying someone should be out. Its 130pm, this should have been the first call of the day. No one answers calls....this is a slum lord for real. I'm bout to bounce they can have this. If they just take care of it it…
1.0★Oct 2024
DO NOT RENT
•Roaches spotted numerous times, but management does not address
•Mail slots and even the entire mailbox broken into. This was normal for this unit. Personal mail is also left vulnerable in the hall entrance.
•The door pictured was also broken open from time to time which poses a security issue
•Trash also left in hallways.
•Horrible management that does not care about the living conditions of people. Staff that works @ the office is also very rude and unprofessional.
•Save your time and inquire somewhere else.
•This is the W Divison Location
1.0★Sep 2024
If I could give 0 stars I would, worse experience with it being my first apartment. There was roaches, mice and things would brake down you’d notify them and won’t care unless you stop paying rent. Then tried to evict me due to non payments and I’m living in a rundown janky apartment
1.0★Apr 2024
Hot water been off for a month 1/2 after I requested maintenance. Bugs everywheee and poor customer service
1.0★Apr 2024
Horrible!!!! DON’T rent from them. They do mot deserve a star. They need to be shut down. Total slum lord.
1.0★Mar 2024
I’ve been with them 10 yrs. They never fixed anything right. Pipes clogging up, no oven for 10 yrs, 2 burners working on the stove, mice, roaches, floor sinking,etc. But had no problem raising rent. They’re slum lords.
1.0★Feb 2024
They retaliated against me for calling the city on them. THEY GOT multiple tickets the whole building had roaches. As soon as they got ticketed they sent me a eviction notice. I TOOK them to court January 2016 and won with no eviction on my record. THEY PEOPLE ARE GARBAGE dirty and poor management
1.0★Jan 2024
Yeah I guess urgency isn’t in their favor. Also getting charged a convenience fee additional to my rent is absurd. It’s not convenient for me. Fix the hot water already it’s the middle of winter.
1.0★Dec 2023
Roaches and mice running around for the price, I can stay in a hotel without these problems and you can't control the heat for nearly 1k for 1 bdr
1.0★Dec 2023
They rarely return your phone calls and don't fix the big problem