Open Path Realty Reviews

I'm a new owner in a building managed by Open Path Realty, and the experience has been incredibly disappointing. The management team is completely unresponsive to maintenance requests, often leaving residents waiting for weeks without any communication or resolution. The only way to get any type of response is to repeatedly call their main office and essentially plead with them to do their job. If you are looking for a property management company that is proactive and reliable, I strongly advise you to look elsewhere.

We are beyond happy with open path realty. Hector has been a great support to my family. He has been very helpful and generous to my husband and son. Through him and open path realty we have achieved peace of mind. Our family is very grateful to him. He is a wonderful man with a kind hearth. If you are reading this Hector. Thank you for everything. Open path realty is more than a management company, it is a place where families find a safe place for their love ones. Thank you.

We entrusted Open Path Realty to manage our Chicago condo in 2018 while living abroad, expecting professional care and proactive service as advertised. Unfortunately, our experience has been marked by inconsistencies, poor communication, and a lack of accountability. Despite Open Path’s promise of “regular and proactive property inspections,” only one inspection was conducted over a five-year period, including during multiple lease turnovers. In one case, our HVAC system’s motor burned out after it was discovered that the air filter hadn’t been changed in over three years. When questioned, Op…

Open Path has been a great partner for over 10 years. They helped us buy and sell properties as well as manage our investment properties. They handle it all! Would definitely reccomend them if you want to start investing in real estate.

One star feels generous. I lived in an Open Path property for nearly two years, and it was easily the most frustrating rental experience I’ve ever had. Within the first month, we discovered the unit below us—never disclosed to us as an Airbnb—was hosting loud, all-night parties that went until five in the morning. This kicked off a revolving door of noisy, disrespectful short-term guests, with zero intervention from Open Path or their manager, Hector. One guest even entered our private back porch and walked into our apartment. Hector had promised that Airbnb tenants would not have access. The…

Moved in almost a month ago now and the apartment came with some maintenance issues, but OPR was very responsive. More specifically Agustin has been great at communicating with me and very kind (on top of helping me with my maintenance issues). Today he went above and beyond getting me a mini fridge to my apartment before the weekend. I am very grateful!

Awful experience with Open Path and landlord Hector. Rent was raised yearly while several maintenance issues went ignored. A four-month rat infestation made the apartment unlivable, yet management was slow to respond, rude, dismissive, and communicated poorly throughout. It wasn't until we got legal support that they even offered to credit us on rent. We had to move out a month earlier than expected. So much happier & less stressed now that I don't live in one of their properties. Avoid at all costs.

I had a fantastic experience working with Open Path Realty to rent out a rooftop in Ukrainian Village for a friend's birthday celebration. The team was professional, responsive, and attentive to our needs, making the process seamless. The rooftop was beautiful and perfect for our event. I highly recommend Open Path Realty for their professionalism and exceptional service.

I recently hosted a small birthday gathering for a friend at one of Open Path Realty’s properties and I couldn’t be happier with the experience. The rooftop was clean and quietly elegant, with just enough city skyline to remind you where you are, and enough air and space to make you forget. It offered exactly what it needed to: atmosphere without effort. The team at Open Path was sharp, responsive, and refreshingly low-maintenance. Planning felt smooth, which is saying a lot, considering how often it doesn’t. I highly recommend Open Path Realty for anyone looking for a unique, well managed …

I worked with Anna Mock, and she was exceptional. She heard me when I told her what I wanted, handled all landlord communications, and was supportive of me negotiating lease terms. 5/5, definitely recommend Anna, she’s helped me feel like I’m home again after being out of Chicago for 10+ years!

My experience with these people was horrible from beginning to end the manager Hector has a horrible attitude. The rent is taken up every year without any updates to the apartment the mice problem isn't taking care of. They are liars misleading people best day of my life when I moved

I strongly advise against using Open Path Realty. Agustin asked for positive reviews via text, but my experience was far from worthy of one. (Hence the positive reviews you see posted often of him). The apartment I moved into had mold, which caused serious health issues, along with a long list of other issues including learning that the unit had flooded two months prior to me moving in (without being told). Hector was extremely rude and dismissive when I brought up my concerns. The unit has still not been re-listed, confirming there were foundational problems that couldn't be easily fixed. I w…

My roommates and I had a truly awful experience living in an apartment managed by Open Path and landlord Hector. Despite consistently raising our rent over multiple years, they failed to properly maintain the apartment or address serious issues in a timely manner. The worst part of our experience was a rat infestation that lasted over four months. We reported the issue repeatedly and begged for help, yet they were slow to respond and dismissive throughout. Rats were everywhere—in our kitchen, in our living space—and we had to throw out all our food and even our couch. We kept the apartment c…

I signed a lease last year with open path reality and will be resigning again this year! Management cares about their tenants and are quick to respond to issues. I would gladly recommend and work with Open Path Reality again.

I happen to stumble upon meeting Agustin and it was a great interaction! I met him at a showing of a rental unit. I fell in love with the unit and knew we needed it. He helped us through the entire process! He reassured us and kept us posted during the decision making of who received the unit from all the applicants. His vibe and attitude is so positive which makes for a trusting relationship! When we decide to buy a home one day, we will for sure reach out to Agustin!

Agustín has been nothing short of amazing since I first messaged him about a showing. Had I met him sooner I probably wouldn’t have been searching for as long as I was. Before he even showed me the place he took time to get to know me and we clicked right away. Unfortunately someone had an application in before me which was disappointing, but that’s the name of the game. Astonishingly by the time I was driving home Agustín had found the person applying an even better place and was informing me I was good to apply. Honestly cannot say enough about this guy and he has continued to help me even a…

Augustine made the process for applying and getting our new apartment seamless and great!

Agustín made our apartment search a breeze! He’s incredibly friendly, communicative, and supportive throughout. He even helped us find our perfect apartment quickly, ensuring a stress-free process from start to finish. Highly recommend!

I used Open Path Realty to look for an apartment. From the start my agent was enthusiastic and accommodating. They worked with my schedule and made everything happen even when there were some delays on my end. Both Agustin Cuenca and Anna Durdica were professional and patient with the application process. I had been dreading the apartment hunting process but they made it easy and fun. I would recommend Open Path Realty to all of my friends and family!

They pulled rent from my credit card even though we had sublet apartment through them and they were paid the rent. The card was NOT on auto payment. We have been trying to get our money back since January 2nd. They don’t answer the phones or call back when husband tried to call.

Used them for leasing services, super accommodating and helpful! Extremely responsive and great to work with.

Actually one of the worst living experiences I’ve had. I lived at 806 S Loomis st for 2 years. In two different units I had rats come into our kitchen. It took over a week for the problem to be resolved, we had to constantly text asking when pest control was coming. In both units there were also leaky ceilings. I submitted work orders and nothing changed for a year, then they gave us a 3 hour notice before letting us know that roofers were gonna be working on our roof over the next few months. They left garbage and debris on my patio, sometimes for a couple days. Dirt would fall into the bed r…

Today is move-in day! We were a little nervous about the turn around time because it was less than 24 hours, but we are extremely impressed!! Agustín took the time to repaint the unit and payed so much attention to detail while cleaning. The place feels so fresh and clean like it’s brand new! This attention to detail took a lot of stress out of move in day for us.