5.0★May 2026
Liz Hidalgo was amazing to work with throughout our apartment search. She was professional, responsive, and made the whole process smooth and stress-free. She really listened to what we were looking for and helped us find a great apartment. Highly recommend working with Liz if you’re looking for a new place!
2.0★Apr 2026
Quite poor, I would avoid, specially Sean Flynn.
Unable to manager their properties in a consistent manner. Running on very old management software technology that is a nightmare to use. Often sub down to the lowest level of contractor to actually manager the property, and those "employees" just yell at you and don't enjoy doing any of the work properly.
Again, if you are looking for a rental option in Chicago, I would look elsewhere.
Unless you are exclusively working with Helen Bailey. She is awesome!
5.0★Sep 2025
Absolutely top-notch experience renting an apartment for my son and his friend for three years through the Pioneer Realty Group. Personal service - always quick to respond to any questions or concerns. They care about doing their job the right way and it shows. Highly recommend this agency!
5.0★Jun 2025
I had a great experience working with Ryan to rent a new place. He was extremely responsive, helpful, and - most importantly - kind. Even when the unit I originally reached out about was unavailable, he curated a long list of other units that may fit my needs. Absolutely couldn’t be happier!
5.0★Jun 2025
I recently worked with Matt Byrne when relocating to Chicago for work, and I cannot recommend him enough.
Matt was extremely knowledgeable able the area and was able to provide great recommendations. Matt also went above and beyond to make sure I found the perfect apartment. He is an excellent communicator, always prompt with responses, professional, friendly, and reliable. He was such a delight to work with and I will certainly recommend him for your apartment / home search!
5.0★Jun 2025
Hi guys when you call this number ask for Katie😘 she's the best ☺️she's helpful she's nice she's persistent she's considerate Katie is the best you're not talking to Katie I hope you talking to someone like Katie..🥰😘 Katie is the best
5.0★Mar 2025
So happy to have worked with Dakota! Searching for a new home can be stressful, but he really did the legwork for me and walked me through the process. He took my search parameters into careful consideration and found my perfect new home! Thank you so much, Dakota!
1.0★Feb 2025
I had a really frustrating experience with them. After I applied for an apartment, the rent unexpectedly increased, and the included parking was suddenly changed to a paid monthly fee. In the end, I feel like I was scammed out of my application fee.
1.0★Oct 2024
I am currently renting the through pioneer realty group and it is HORRIBLE to say the least. I would give it 0 stars if I could. First off, me and my roommate are paying 2200 for a 2 bedroom which we originally thought was fairly priced given our location. Since moving in in August, we have had multiple issues including finding cockroaches WEEKLY! We have notified pioneer realty group and they have done nothing, which I’m pretty sure under Illinois law is illegal. Next, they advertised this apartment as a 3 bedroom when 2/3 bedrooms don’t have windows which is also ILLEGAL! The first day we m…
5.0★Aug 2024
My boyfriend and I decided to rent with Pioneer Realty Group this year and it was the best decision ever! We worked with Savannah throughout the rental process and she made everything so smooth for us. She was VERY reliable and took all the pressure off, which was very much needed during times like these haha. We've been with PRG for a few months now, and have been extremely impressed with our experience so far. At move in time, they made sure our apartment was SPOTLESS and painted it very nicely. It felt so nice to move into a clean space. They always make sure they are on top of things when…
5.0★Jun 2024
I'm usually pretty anti-landlord/realty company, but Liz was wonderful - very responsive, friendly, and helpful. I didn't experience any of the normal nonsense you expect from applying for a place.
5.0★May 2024
Liz was great! Helped my partner and I find a place in Chicago early and quickly when we were moving from Boston. Answered all my questions and really responsive! Definitely recommend working with Liz!
5.0★Dec 2023
Betsey Norris was absolutely a pleasure to work with! She was professional and very patient. I highly recommend her!