Rany Management Reviews

Rany facilitated an unplanned move due to renovations, going above and beyond the legal requirements for notification length and recognizing the inconvenience. They communicated well throughout the entire process and demonstrated a true client-centered approach. We decided to pursue another unit managed by Rany, and Noel, the Rany agent working with us was very professional, kind, and attentive.

Noel was very helpful with our apartment search!

I had a great experience working with this property management company. The team was professional, responsive, and easy to communicate with.

Excellent management- the team here are very experienced, skilled, detailed, passionate and helpful. They are very quick to respond to questions or concerns. Highly recommend!

My mom and I have been residents of 4180 N Marine Drive for 22yrs and 3 months. We've seen a lot of changes in management and staff, and we can honestly say that this group is PHENOMENAL!!! My mom and I call the Polo Towers crew "The X-Men of Polo Towers". From Daniel, Alberto, Napolean, and building Manager Homero, these guys get the job done. We've never had an issue with the past crew, and we look forward in continuing this relationship. Rany Management you guys' ROCK!!!! Take A Bow!!!

Daniel fixed our sink today and did a great job. He was efficient and made sure everything was working properly. The repair was done quickly and the area was left clean. I really appreciate the quality of his work and would definitely recommend him to others.

Good company

Update 12/25: After essentially evicting me with an exorbitant rent increase for my fall renewal, of course they failed to replace me at the inflated rate. So now their new listing is demanding an 18-month lease, just to make sure renewal comes in the summer for their next victim. That way they can treat the new tenant as abusively as they want and have maximum leverage. They'll either get their markup or quickly bank another "move-in" fee. Complete garbage people. Beware of renting from these deplorable people. Their business model depends on tenant churn. They systematically hike the rent …

Major rat infestation at cicero and addison apartments, they refuse to fix the issue or do anything.

I rented two apartments from Rany Management and I am very satisfied with the quality of their service. I highly recommend Rany Management for your next rental.

Rany Management Properties is by far the most unprofessional company I’ve dealt with. They never respond to work orders, no matter how urgent the issue is. Their systems are constantly “down” every time you need help or try to submit a request, yet somehow everything works perfectly when it’s time to pay rent. It feels like they only care about collecting money and not about actually managing or maintaining the property. Extremely frustrating and disappointing experience.

I moved into 4180 N Marine Dr at the beginning of the month and it’s been an overall smooth experience. Property manager Homero met me at the door and was helpful in getting me settled. He worked to quickly resolve issues with the locks on my door. He has also been responsive to my emails since then. The downside is that I can rarely reach someone when I call the Rany Management phone number and their voicemail box is always full. Maintenance is also extremely slow as none of my requests through the marinade line have been resolved yet.

They will charge you for things you never heard of and give you no real explanation. I've had my building broken into twice. The maintince Engineer broke into my apartment and they have a new manager every month for their properties. Its a mess. The only thing they keep looking nice is there own office. DO NOT RENT FROM RANY

I moved into my new establishment a week ago and these are the standards when moving-in and paying a $300 move-in fee: Hallway light is broken, the apartment had a lingering smell of cat litter up until I cleaned the walls, floors, and did a complete detox of the apartment. An electrical unit in my apartment doesn’t work, the shower tub keeps filling with water, the surfaces were all still grimy and filthy, and all the window screens were not replaced when moving in. (And there’s no cooling in the apartment and I’m allergic to bees making this a safety issue) The oven and toilet were not clea…

Our family moved in just two weeks ago, and we assumed the apartment would be move-in ready. Unfortunately, that wasn’t the case. The blinds were broken, the walls weren’t freshly painted and even had holes, the bathroom closet was missing, and the microwave doesn’t work. When we arrived, we thought the gas was already running since we had set up service with People’s Gas a week before. It turns out the issue was with the unit, the basement meter wasn’t opened. People’s Gas wanted to inspect the meter, but management refused to let them borrow the key, giving excuse after excuse. As a result,…

I recently moved into 4180 N Marine Dr (unit 411) on Saturday, 8/30, and had a great experience overall! The property manager, Homero, was incredibly sweet and helpful—he even stayed late to accommodate my elevator reservation for the move. The office staff was also super friendly and responsive. They answered all my questions and made it easy for me to bring a cashier's check on the day of my move-in. The whole process was smooth and welcoming. Great start to my new home!

Our family moved in just two weeks ago, and we assumed the apartment would be move-in ready. Unfortunately, that wasn’t the case. The blinds were broken, the walls weren’t freshly painted and even had holes, the bathroom closet was missing, and the microwave doesn’t work.When we arrived, we thought the gas was already running since we had set up service with People’s Gas a week before. It turns out the issue was with the unit, the basement meter wasn’t opened. People’s Gas wanted to inspect the meter, but management refused to let them borrow the key, giving excuse after excuse. As a result, w…

This is a review for the Rany Wolcott properties.This has been a very disappointing situation all around, as my partner and I were quite excited about the apartment and the location, but unresponsiveness and failure to address unsafe and unsanitary living conditions have started the relationship poorly. Starting with the good, Noel, our leasing agent, was excellent. Very responsive about answering all of our questions ahead of move-in. Now for the rest, since move-in, it has been a different story. We moved into a unit with a host of high-priority issues requiring maintenance. The back entra…

Daniel was very helpful and kind! He went out of his way to help me today! I am very grateful!

Noel was an absolute pleasure to work with! I truly appreciated how prompt and thorough he was in answering all my questions about the property and the lease. His responsiveness set a great tone and gave me confidence in how I’ll be treated as a tenant going forward. Thank you again for showing me such a beautiful place and for all your help in getting me settled in!

Don't bother with this management company. Not reliable and very poor communication.

I had an amazing experience with Rany Management from start to finish. The entire process—finding an apartment, touring, and signing a lease—was incredibly smooth and efficient. The unit looked exactly like the photos, which was such a relief and gave me a sense of trust. I was looking for a place that was spacious, cozy, bright, and felt like home. The office team was responsive, helpful, and genuinely warm throughout. A special shoutout to Noel, who truly set the tone for my experience. He showed me the apartment, kept me updated, and checked in with me every step of the way. I felt support…

Had multiple tours and Nicole was super accommodating with all our inquiries. She showed us a bunch of units and provided insights on the pricing, etc.

I’m having a good time at my new place, thank you guys for been so helpful every time that I ask for anything! I really appreciate that!

Our move in experience was just okay. Generally meh. The people at the office barely pick up the phone and it was frustrating that I had to call over 10x in a few days before my move-in before someone picked up to tell me when I could pick up my keys. There was lots of vacancy time before my move in (I know because I toured it) and yet everything was covered in a layer of dust and cobwebs, the cleaning crew forgot the bathroom and all windows, and the light and fan in the bedroom still doesn't work somehow. When I did get a response, the people who work there are nice enough, just a pretty unp…

I have been experiencing a partial electrical outage for two days because this incompetent management company can't flip a fuse switch and hasn't told me where my circuit breaker is. I looked for my fuse box and can't find it. By law, they need to provide me access to the fuse box anyway. Their "emergency" maintenance line is a joke since you can call it and the issue still doesn't get resolved. I've lived here at their 4400 Winchester location for four years. They were good for a year and ever since then, management has been terrible. Avoid them at all costs.

Noel did a fantastic job assisting us despite a limited schedule. Couldn’t recommend him and Rany Management enough so far

READ THESE REVIEWS and take them seriously! I wish I had. Notice that all the positive reviews are from brand new tenants and focus on the leasing agent. This is because Rany bribes new tenants with a $20 rent credit to write positive reviews. But notice that all the reviews from tenants who have actually experienced living in a Rany building are scathing. Every interaction with Rany is immensely stressful. Phone calls, emails, and texts, if they respond to them at all, are met with curt, impersonal replies that don’t acknowledge any of the detail you provided them. You have to remember every…

Nicole has been so helpful in finding our place and was super flexible in helping us get both an in person and virtual tour!

Fue un placer trabajar con Nicole una chica muy paciente en un día nos mostró 7 apartamentos es muy amable 😊 me gusto mucho trabajar con ella les recomiendo mucho 😁

La chica Nicole fue muy pero muy amable se toma la paciencia de enseñar los apartamentos en un día me mostró 7 apartamentos es una chica increíble me ayudó en todo el proceso del arrendamiento fue la mejor experiencia que tuvimos mi esposo y yo fue un gusto trabajar con Nicole ❤🥰 les recomiendo mucho trabajar con ella ☺️

Update: After seeing my 1 star review the boss called me and resolved my issue. I updated the review because I believe that resolving it is worth something, but I am leaving the original text below because what happened still matters too. It shouldn't take a review to get assistance in the first place Do not rent from these horrible people. While the location may be perfect, their property is a horrendously managed dump. There was a leak in a pipe in the rooms above me that lasted for ~3 months that they kept "fixing" by covering it up with new drywall and nothing else. Eventually they fixed…

Friendly, knowledgeable, professional staff members. Easily accessible and responsive to tenants needd

Touring and working with Rany Management has been incredibly easy. I worked with Nicole, Leasing Agent, who has been transparent, quick to respond to any questions I have, and overall great to work with!

I just rented a studio with a short term lease. Noel the agent was so professional, pleasant, efficient and very patient. He answered everything I needed to know. He followed through with my questions and answered very quickly. I went to the Rany Management office and met all the Rany team including Maribel the General Manager who was very engaged and approved to get for me a microwave oven.The Property Manager of the building was very attentive and very nice. The receptionist was also a very good asset for this office. I had a very good experience with the Rany Management!!!!

In the process of renting our apartment Nicole Insuasty was very professional and diligent, thanks to her we were able to find a good, decent and safe place, her treatment with us was pleasant and professional. My wife and I recommend (Rany Management) and their very professional staff. THANK YOU!!!! DEFINITELY FIVE STARS ⭐️⭐️⭐️⭐️⭐️

Noel was an amazing man to work with,he answered all my questions,he was helpful'he was so professional Thanks Noel and thanks Rany management

Nicole fue mi accesoria muy amable y comprensiva excelente atención

Mi acesora. Fue Nicole muy buena atención. Y muy amable.

Very disappointed with their services! After going through two credit checks, dipping off the check as asked by their manager, two hours after check was dropped and two days before the check in date they said the “ apartment is not available because you submitted the check late” mind you the cashiers check was cashed and they can’t reimburse us yet. Unprofessional and will not recommend them to anyone I know.

Worst place ever! Rude as hell not nice to their customers and very unprofessional. Two of the workers were wearing short skirts and had a lot of work done their faces, not that I cared but they presented as the owners of the building. One of the girls, was not helpful at all and responded as I didn’t matter, made things much more difficult and had no idea how to deal with a new renter! Would not recommend!