Trilogy Residential Management Reviews
Trilogy Residential Management
Trilogy Residential Management, 520 W Erie St Ste 100, Chicago, IL 60654
Third-party property management for owners focusing on managing Trilogy-owned communities with vertical integration; specializes in multifamily across 14 cities, with in-house management through Trilogy Residential Management, LLC.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 30 rated reviews from the last 3 years.
Trilogy Residential Management reviews
Excellent property management team responsive, professional, and always on top of maintenance requests. They’ve made renting smooth and stress free from day one!
Excellent! I absolutely loved the experience and expertise of their employee Danielle who always went above and beyond to ensure the best customer service experience. Thank you! Thank you! Thank you!
Great place and the managers there are incredible!!!
This is who you want to go with! Organized, professional, a joy to work with 👏🏼
If only there was a way to leave ZERO STARS. Their apartments in Owasso, Ok (Villas at bailey ranch) is a joke and I don’t recommend it to NOBODY! I wish we had never moved there! Our apartment was flooded by our upstairs neighbor while we had a NEWBORN and the office didn’t do anything to fix it other than put fans in to dry the carpet, and claim it wasn’t their problem. They left a gaping hole in our wall for months where they cut it open to “dry the wall” from the flood. We dealt with disgusting carpets from the water damage because they wouldn’t replace it and mold in our walls. We repeate…
Lodge at Overland property in Rochester MN is brand new and I'm pretty sure they already forgot about it. Grass is 3 feet tall and there was a shooting last weekend which I'd call "par for the course" at this point. Management and maintenance are nonexistent after you sign up. No end in sight so I'm breaking lease for my own safety and sanity.
Love the apartment BUT there's been a loud noise issue (early hours of the morning) for over TWO MONTHS. Management refuses to take any action because they're being told nothing is wrong with the elevator. My apartment will be IMPOSSIBLE to rent going forward if it's not addressed. They've offered to let me move to a different apartment (GRACIOUSLY waiving fees), but to spend money to move AGAIN after moving in 18 months ago isn't going to happen. I've reached out once to TRM a month ago and never received a response. I reached out today so hopefully this will get resolved.
Only because I can not give them zero, they are the worst when you move out , watch and document everything from day one.
Amazing company
only because I can’t give them a zero