Winnemac Properties Reviews

Stephanie has been nothing short of fantastic at addressing every question and issue that has come up in my experience with her. I can’t recommend her enough!

The Winnemac Properties team was great. I enjoyed working with them. The apartment was amazing with their attention to detail.

Brian Hemstock is very good at what he does. Swift in replying texting messages. Provided clarifications to my questions promptly. Keeps to time. In fact, he made the entire process stress free for me. I highly recommend him.

1257 W Lunt has roaches. That’s most important to note. Other than that rent was super reasonable (maybe I know why now lol) and the studio was cute and surprisingly spacious. Moved out in 2025. Would've been a truly perfect experience if they prioritized pest control, it’s super weird that they don’t?!

I cannot recommend Winnemac Properties based on my experience. Living in one of their buildings became one of the most stressful rental experiences I've ever had. Rather than addressing the actual problem—which multiple people acknowledged was the lack of sound insulation between units—management repeatedly blamed us for ordinary living noises. We were accused of making excessive noise for things like walking, closing drawers, vacuuming during the day, laughing, and simply living in the apartment. When I asked for evidence of the complaints or any objective way to address them, management re…

Service is consistently poor (delays to repairs, lack of communication when there’s building issues) and the billing team refuses to acknowledge any of this or have a discussion on how to rectify. While some on the team seem to be trying their best, most are unhelpful and don’t seem to be held accountable. Would not recommend if you don’t care for surprise disruptions to basic amenities and explanations for fees and price hikes on your bills.

I lived here for a year and would’ve stayed longer if there was parking - rent was easy to pay. However, I deleted an old review because I noticed some bugs in the kitchen that I couldn’t get rid of towards the end of my stay… and it took me a year later to find out they were attracted to the water trapped under my dish rack. In other words, this place as a great stay (I even recorded my first two musical projects in my apartment). But parking in Rogers Park is HARD.

I had to apartment hunt after my previous apartment was lost in a fire. After two months of active searching I was barely receiving responses and would often show up to showings where the unit already had multiple applicants. I finally met Brian who was fabulous at providing multiple possible units that fit my criteria, answered quickly, and was open about what was actually available versus what had pending applications. When my sister needed an apartment I recommended Brian and I’d do it again. I really appreciate his dedication - I was able to find a great place to land that hit all my wishl…

My children and I have resided at our Winnemac Properties building for 5 1/2 years and we are resigning for another year. The building is well cared for and building/unit repairs are immediately serviced. Snow and ice are addressed in a timely manner and the staff is extremely kind, caring and thoughtful in how they communicate and proactively address resident needs. Freddie Raygoza is the current building manager and provides impeccable customer service - he is quick to respond to service requests and goes above and beyond to address our needs. We are thankful to have found such a lovely hom…

Please do not rent from winnemac. They’ve been mostly neutral but have later been avoidant to our emails, calls, texts and service requests. We’ve had issues with kitchen cabinet hardware failing that they’ll replace immediately, but ongoing water damage and heat issues have lasted months. Last time they simply scraped the wall flat and repainted it. We renewed our lease after a good first year, and it is very clear they do not take care of larger issues. It’s frustrating and demoralizing. Our previous property manager refused to step in our unit, and the new one has not responded to our emai…

I wrote a previous review years ago ripping this place apart. Keller, the property manager has single handedly turned me and my view this mgt company around. Most things are answered and solved within the hour or next day and he even responds in the middle of the night with an emergency. The people they have working for them to do repairs etc are amazing and efficient.

Good company for rent apartments

Comfortable living and great communication with the Property Manager, Freddie! Freddie is always availble when needed and Carlos the Maintenance guy is incredible, he shows up moments after we put in a request and he is so sweet. We are very thankful to have found such a beautiful home and neighbors through Winnemac

I have heard back from maintenance which makes me happy now.You can just regard the last message I sent.

My spouse and I moved into an apartment in Irving Park managed by Winnemac last month. Our property manager Julian has been very responsive, communicative, and on top of things. Every time we have had a maintenance request, it’s been handled within the week. The maintenance person, Adrian, is a quick worker and very respectful. We are so happy we chose a Winnemac apartment!

I have worked with Winnemac Properties for a few years and I have had an excellent experience. They are honest and fair in their business dealings. Their staff is respectful, knowledgeable, and hardworking. They respond quickly to emergencies and their buildings are well maintained. Managing rentals in Chicago is a difficult job but they do it better than most other firms.

I have had nothing but amazing experiences with those that manage my building. Mr. Freddie and Mr. Gonzalo are kind, fast and efficient in any issue we have. From the moment we call in for an issue we get a response, amazing customer service. We are very happy here :)

The property manager and maintenance for my unit are very helpful. Anytime there is a problem or concern they address it immediately.

The building is well cared for, and the management will fix a problem when you contact them about it.

Great people, super helpful & caring! Homes are good quality. Would recommend any housing with them!

**New Resident to Winnemac-Previous Resident of Original Property owner** Fulton Apartments The difference between Winnemac Properties and the previous property management is like night and day! From day one, Winnemac has shown incredible professionalism, care, and a commitment to improving our living experience. The transition to Winnemac was seamless, which was a huge relief after the confusion and lack of support we experienced with the original property management. Before Winnemac took over, we had ongoing concerns about the safety and cleanliness of the property. The previous management…

I worked with Drew to find my current apartment and he was so great! Very responsive and helpful. I've lived at a Winnemac property for multiple years now and I am very satisfied with maintenance and responsiveness from management.

Always responsive for maintenance requests, and my property manager is very easy to get a hold of!

I had the pleasure of working with Julian recently. We had an issue with squirrels getting into the roof, and it was really stressing me out. I reached out to them, and they were quick to respond and put my mind at ease. After following up, their team inspected everything, and took care of the squirrels in a safe and humane way. They also sealed up the roof to make sure it wouldn’t happen again. Throughout the process, they were super professional and kept me updated, which I really appreciated. Overall, I’m really happy with how they handled the situation and would definitely recommend the…

I been living in the building for 5 years and everything has been great. If there’s a problem in the building it gets fixed right away, the app to pay rent is very convenient. The team gets back to you fast. The maintenance man fixed my clogged tub in 15 min I was surprised. Overall great service. Also I love that once a month our building gets clean and grass cut.

Keller and David have always been super responsive and helpful whenever we’ve needed it. I have nothing but nice things to say about them! We’ve been at our current apartment for almost three years and couldn’t recommend Winnemac Properties more!

Definitely recommend Winnemac! Keller & David always come in clutch. They are sincere and definitely have the experience. Thanks team!

Rent is fair, increased by ~$50 every year. I was never taken advantage of with extra fees. Service requests were always addressed. Office was easy to communicate with and they clearly were hands-on with their properties, as it is a local company. Appliances were up-to-date, and although the radiator system is a little old and unpredictable, still much cheaper than paying for electric heat for basically the same service. Internet + gas + electric comes to about $150 in utilities monthly.

Keller and the team at Winnemac have been incredibly helpful and responsive. I've been a tenant for over two years, and my experience has been smooth and hassle-free. They communicate well and address any concerns promptly. Highly recommend

Buildings are kept in terrible condition and they do not work with tenants to improve them.

terrible management company that will let their tenants live with bedbugs and mice and spend more time arguing with those that are looking to improve their living conditions than fixing the problems!!

Absolutely horrendous company, they never fix any of the issues, but took full rent. Avoid at all cost!!!

We’re very disappointed with the experience we had with Winnemac Properties Management Company. Our unit was dealing with bedbug infestation,(later we find out that the bedbug infestation was in the whole building) despite multiple reports and requests for help the company failed to address the issue in an effective manner causing significant stress, discomfort, and financial burden as we had to move and get rid of our furniture. For anyone considering renting with this company, I recommend proceeding with caution until they demonstrate a more reliable standard of property management. This exp…

Terrible conditions. Terrible at dealing with tenants. Beware.

Winnemac took over management of my building some years ago, and ever since my experience has been declining more and more. Pest issues and constant threat of bed bugs, roaches, mice and gnats plague the building. Pest control tells tenants not to share their experiences with each other. Laundry cards are misplaced or stolen, laundry machines are frequently broken for weeks at a time. Packages are stolen from the mail room and the cameras are purely cosmetic. The roof leaks and causes issues with electronics. DO NOT RENT FROM THIS COMPANY!! Never have I rented from a more irresponsible manager…

They keep buildings in terrible conditions and refuse to work with tenants. Do not rent from them.

Everyone at the office have been a great help and making my move in day stress free. Stephanie Lambrecht is one of the friendliest and welcoming staff member, they have. She checks up and updates me during the process, up to when I pick up my keys. Even after moving in, check has dropped a message to see how are things and liking my apartment.

Edit: For some reason my original review is not publicly visible. So I've edited it a little and resubmitted in the hopes that those can see and be warned by my experience. I cannot begin to describe the state of the apartment building without listing at least half a dozen synonyms for filthy; grimy, repulsive, putrid, fecal, scummy, soiled, revolting, foul. This hardly scratches the surface of how disgusting everything is in this vile apartment complex. I pay an obscene amount of money each month to live in a constant state of squalor. Black mold, flooding, cockroaches in every dark corner..…

Update: I got a response! Winnemac completely ignored all the issues I named but took the opportunity to point out I denied pest control entry that one time. For once, they're not wrong, but as usual, they're not telling the whole story. There was no communication regarding scheduling pest control for the week (because pests aren't being controlled, just pushed around the building, but I digress), and when they showed up, they did so outside the pre-designated time frame. But who cares if you work from home, are in a meeting, or otherwise have a life that doesn't involve waiting around for hal…

I’ve witnessed a report that tenants at a property on Lunt street experience bed bugs, flooding, lack of heat, mice, and roaches. Next time I have to move I know where not to look. Shameful.

Super welcoming and knowledgeable group- from receptionist to property manager.

At 1154 w lunt the management has ignored tenant safety concerns such as bedbugs, flooding, mice, lack of heat, and cockroaches for years! Stay away - we are all just a paycheck to them. Shame!

311 violations, pests, unresponsive management. typical corporate landlord

Stay away! They treat tenants poorly and ignore serious problems FOR YEARS, big problems like pests (bedbugs, cockroaches, you name it), flooding, broken laundry machines, etc. Hellish corporate landlords

Cockroaches ! Mold ! This place is a nightmare and the property management team does nothing to fix it. They say to file a complaint in the portal and then ignore you. Stay AWAY from Winnemac Properties

Courteous management! I am a grad student who needed to extend my lease for a summer class and the leasing office took care of it within a few days.

super responsive to any issues, love my apartment!

Stephanie was so great to work with. She has amazing customer service and would recommend her to everyone.

Stephanie is always helpful and personable. This is a very helpful company

After a couple slumlord debacles, moved my Mom into one of Winnemacs properties. Couldn’t be happier, one of the rare larger multi-family mgmt outfits that play it straight. No guesswork, no surprises, and issues are always handled promptly. Two thumbs up.

This property management company does not respect or take care of its tenants. One of its buildings in Rogers park is infested with mice and bedbugs, and they continually lose heat in the winter. Do not rent with them.

Issues with pests and heating

Horrid company - buildings are falling apart, infested with bed bugs, laundry machines are broken - avoid

I am very frustrated with the conditions at my place, all concerns that have been brought up to management and continue to be ignored. I WOULD NOT RENT FROM THIS MANAGEMENT COMPANY EVER AGAIN. Issues of mice, bed bugs, flooding, etc. the list goes on and on.

Don't rent from these folks unless you want to be dealing with bed bugs, flooding, lack of heat, mice, and cockroaches! Winnemac is unresponsive to tenant needs and creates unsafe living situations.

cockroach infestation in apartments

Awful treatment of tenants! Cockroaches, mice, and bedbug infestations not handled by management.

bed bugs and mice in apartment

I have rented an apartment from Winnemac Property Management for a year now and I am completely satisfied. I highly recommend renting a unit with this property company, they are very attentive to my needs and concerns. Not only that, but my property manager Lynn Smith goes above and beyond to make sure everything is buttoned up.

Felt inspired to write a post after the holiday reminder email we just received from Winnemac. I love our apartment. Great location. It's old and we knew we were getting a very average apartment. Cons: - we had a gas leak for over a year. Each time, Freddie sent the handyman who patched it up enough. Had issues every month except during the summer when we could turn the heat/gas off. I cannot emphasize how stressful this whole ordeal was and how many times Freddie told us, "i manage 35 buildings." in response to us asking for an urgent solution/help. We ended up calling the gas company, who r…

Brian Hemstock was amazing! Helped me with every step of the process and was very responsive! He was so much kinder than other leasing agents I’ve work with in Chicago. I just started to move into my place and it’s very clean and just how I imagined it to be. Very glad to work with Winnemac!

I stay at the 10500 S Walden Pkwy Building. Can not wait to move! Pros: Updated units, nice neighborhood Cons: Poorly maintained building, old dirty hallway carpets, elevators do not work, I have seen mice in stairwells, dryer/washers out of order, garbage overflowing. Poorly maintained building, nothing gets fixed or updated other than the units. The company does nothing for the building but raise rent.

Terrible management. Months and months of constant disruptions from a loud tenant above me. I can no longer work from home nor get any sleep at night due to the noise and loud stomping. I’ve sent countless emails over the past year to the property manager Lynn Smith, with no response at all from no one. And they have the nerve to want to raise my rent. Unbelievable!

I recently required having a drip repair on my kitchen sink. Gonsalo was and is always excellent. He came, assessed the needs, asked questions, and returned within a day to replace the sink faucet, quickly and efficiently. I am always happy to see his smiling face at my door. Thank you, Gonsalo!

Winnemac Properties has been a stellar management company in my experience. Tom Fogarty has been an inimitable manager - I am quite certain I will never enjoy the same level of professional and personal care at any other place I may live. He is competent and compassionate. Efficient and kind. (This also goes for the property owner, Joann, who has been unbelievably generous and fair.) It has been a joy to live in this apartment. I wish Winnemac, Tom, and Joann all the best.

I have no quarrel with Winnemac Properties. The apartment I’m renting from them is in a beautiful building from the 1920s, well maintained, the apartment is enormous, and the other tenants are friendly. Rogers Park is so far….this is what people say. Far from what?!?!, I say. Happily renting. The icing on the cake is, Ambar, the property manager. She’s gold. Raising my glass to you, Ambar. Many thanks.

Just moved into one of their buildings in March- so far so good. My agent, Ross, was super helpful and responsive in terms of getting me into the spot. So far when I have made maintenance requests they are handled quickly and without pushback or question. I have seen flyers in the neighborhood where I live citing the company for negligence and issues which made me a little wary. As I mentioned, no complaints thus far.

I had a great experience with Winnemac Properties. My agent Ross Marbie was super helpful in the process; great communication and fast aplication process. Definitely would recommend!

My experience with Winnemac has been very positive. I love my apartment and when any issues arise they are responsive and quick to help. The property manager Freddie has been communicative and the leasing agent Drew made me feel my time was valuable when first showing me the unit. Thank you Winnemac for a refreshing Chicago renting experience!

Good experience with Winnemac Properties. Drew was responsive and helpful with the showing & rental process. Maintenance requests get completed. Freddie returns voicemails same day and is always helpful.

If I could give half a star I would. Far by the worst rental company I have had the unfortunate chance of working with. DO NOT TRUST AMBAR, THAT WOMAN IS AN ABSOLUTE JOKE. She did nothing for my partner and I while living on Aldine and even avoided me when trying to talk face to face. SHE IS A JOKE OF A MANAGER. Took zero chances to further my better living. Took a separate contractor that wasn't part of winnemac to have MOLDY carpet removed. Winnemac doesn't care about anything but getting money. AMBAR GET A NEW JOB, YOU ARE A HORRIBLE PERSON WHEN IT COMES TO "being a manager." WHAT A JOKE. N…

Finding an apartment in Chicago, especially moving from another city, was stressful and very challenging, but Winnemac Properties, specifically Brian Hemstock was a breathe of fresh air to find and work with. Brian brought SO MUCH ease to my apartment search process and I was able to find the perfect place that I am in love with through his very professional partnership. The move in process went smoothly and my experience with Winnemac has been excellent thusfar. Very communicative and helpful. Definitely recommend.

The building has been dealing with bedbugs for the past YEAR, but half of the tenants don’t even know because Winnemac refuses to inform people. Just took this picture in the laundry room

George from Winnemac deserves a raise! Always super responsive and able to help with whatever we need related to the property.

Stephanie and John were a huge help in our apartment search! Very patient, informative, and communicative. Definitely will be staying under this leasing office for the long term!

The worst management ever ask to come into your apartment and give him 48 hours notice but you refuse and they still come in your apartment worst management ever and also had a problem with mice would never ever rent from them

I lived in one of their buildings and they were expecting 1200 per month for a 1 bedroom. The elevators were broken down every month because they’re decades old, they need to be replaced. Both elevators you have to manually pull open, so I don’t know how they expect a person with a disability to be able to use them. Packages get stolen constantly and they won’t do anything to help security. There’s nicotine stains everywhere. The floors are so old it’s disgusting because there’s huge spaces between each board and they get full of dirt. They need replacing badly. The windows wouldn’t slide into…

I’ve rented from Winnemac Properties for years and I do not have any complaints. I’d like to keep some privacy so I’ll be vague with a short story… I was going through a really tough time and Winnemac Properties (Stephanie, Ambar, Joe and Drew) made a big difference in my life! John Brauc is the best! In 2024 there are still good people out there. Thank you all!

I stay at 1441 w Howard this building has roaches and mices. I’ve seen it within my first month living here. The building manager Lynn Smith does absolutely nothing living here has been the worse! The walls so thin you can hear your neighbors music word from word. Ppl steals your packages and when you call management they act as if they’ve seen nothing suspicious on camera. One time it was a dead mice in the hallway

I can only speak to my personal experience, but a year into Winnemac taking over management of our building, the response time and resolution of any issues has been excellent. Any requests I've had were responded to within 24 hours, often within hours of me making the request. The common areas and stairwells are being cleaned on a weekly basis (this rarely happened when we were managed by other companies). Any ongoing issues are ones that Winnemac inherited, and I believe can be resolved with an amicable effort from both tenants and management. Property management is a tough, tough job, especi…

Winnimac Properties allows problems like bedbugs and flooding to go unchecked no matter how many residents speak up about these issues. If you’re looking for humane management, look elsewhere

Lunt bedbugs problem is out of control, and managers just ignore it.

Bed bugs!!! Repeated attempts to reach out to fix the bed bugs issue have never been responded to. Avoid Winnemac Properties like the plague.

11 months of bed bug issues in my building. Sightings as recently as Feb 1. Tenants were never notified by Winnemac Properties when they were first found 11 months ago and neighboring units were not treated when first reported. I paid over $1,000 out of my own pocket for my own inspection and treatment, and I’m worried I’ll get them again. I will say that I see the Property Manager responding to individual maintenance issues and he communicates via text one-on-one. But Winamac Properties is not being transparent or communicative with all tenants or being strategic about dealing with the bed b…

I had bedbugs for 3 months before Winnemac thought to start treating the infestations (meanwhile, they were ineffectively treating neighboring units without notifying me). On top of bedbugs we have also had problems with mice, heating, mold, and excess charges to rent. Winnemac will respond to tenants at their convenience, no matter the scenario.

Winnemac properties have been the worst property management company I've ever had the displeasure of experiencing. We've had issues that have gone unresolved for months, including, but not limited to: mice, suspected mold (mushrooms growing in the bathroom window), bedbugs, cockroaches, and water damage. If I could leave a 0 star review I would.

I live in a Rogers Park building that has been managed by Freddie of Winnemac Properties for 15 months, and have been dealing with bedbugs for 11 of those months (I just found one in my unit as recently as this week). My ceiling also leaks during heavy rains, and their response to the visible water damage has been to patch it up with more drywall and paint and call the issue fixed. Based on my experience, I would describe their response to chronic issues as slow and insufficient.

won’t work with tenants to get rid of pests despite months of asking for help

Do not lease with them. Bed bugs, mismanagement, and negligently response. 1154 W Lunt Ave

Winnimac Properties has refused to fix the bedbug situation that its residents have been forced to live with for months. I would not rent from this property manager, since they don't seem to take care of their properties or their tenants

Beware! They have buildings that they know are infested with bed bugs and they will move you in without telling you

Great management company! Super friendly, very helpful, and attentive staff!

Winnemac Properties and our property manager Freddie have been great to work with. Any maintenance issues are taken care of promptly and Freddie is quick to respond to any concerns about our unit or building in general. Overall positive experience and will be renewing my lease.

Would definitely recommend keeping Winnemac properties on your radar for your next lease! Freddie Raygoza has always been responsive and quick to handle problems when they come up, especially during the polar vortex this year!

Omg where do I start ….I love this place….one of the best apartments I have ever had!! Been here almost 2 yrs and haven’t had any major issues in my unit…Huge shout out to the property mangers Stephanie and John who always willing to go above and beyond for the tenants each and every time to make living here even more comfortable and affordable…..the maintenance guys (esp. Carlos)are even outstanding……always does a great job at fixing any issues at a timely manner and very TRUSTWORTHY when entering your unit with permission on the days when you can’t be home!!! Amazing team and a great place t…

I have rented from Winnemac Properties for just about a year now. My apartment is perfect. My property manager, Keller, is always responsive and considerate. For instance, I put in a maintenance request for a flashing lightbulb and Keller sent someone the same day. I would recommend this company to anyone looking for an apartment in the northern Chicago area.