Woodland Park By The Lake Reviews
Woodland Park By The Lake
Woodland Park By The Lake, 3423 S Cottage Grove Ave, Chicago, IL 60616
Gated Chicago-area estate community offering third-party property management for owners with an online owner portal and on-site amenities, serving a single-family style estate community in the South Loop area.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 55 rated reviews from the last 3 years.
Woodland Park By The Lake reviews
We’ve had a great experience living at Woodland Park Apartments. The management team has been responsive and helpful throughout our stay. The building and common areas are well maintained, and maintenance requests are handled quickly. The location is convenient, quiet, and close to everything we need.
I just had a virtual tour with Tommi, and the place is incredible, beautiful, in a great location, and the neighborhood seems amazing. Tommi was extremely attentive and helpful. I truly hope I’ll be able to live in this incredible place!
The staff and the guard house employees are very nice and respectful. However, that's where most of the positivity sort of stops. My partner and I had a door mat just outside our door and immediately received a stern notification to remove it because the rules don't allow that. However, there are vehicles here that are broken down with flat tires that have been abandoned for the entire time I've been here, and nothing has been done about it. Even when notified. And per their own rules that they like to stick to, the vehicles must remain in driveable condition. The vehicle still sits and rots t…
Woodland Park by the Lake Management and staff is outstanding. This is a community that is safe, exceptionally well maintained and responsive to the residents. It is a pleasure to live here!
If you smoke weed or ciggaretes this is the place for you! Its a non smoking/smoking building. (I smell someone smoking and its coming through the vents as I write this) Oh and if you enjoy the sound of gunshots once a week, its golden! Every one be poppin off around here, lastly leaky Windows during big storms, this place gotchu too 🙃 my lease is done and I AM out, there is a vacant apartment now. Below is a video of what you can experience if you move in too!!
Their team is professional, responsive, and genuinely cares about both tenants and property owners. Communication is always clear and timely — any questions or maintenance requests are handled quickly and efficiently. They go above and beyond to ensure everything runs smoothly, and it really shows in the quality of their service. The staff is friendly, knowledgeable, and proactive in keeping the property well-maintained.
Beautiful living space, responsive maintenance team, and friendly staff and security. I would definitely recommend living here.
I toured this apartment recently and was really impressed! The space was bright, clean, and well laid out, and the building felt safe and well-kept. The staff was super welcoming and answered all my questions. Definitely one of the nicest places I’ve seen!
Management’s responses to tenant concerns are highly unprofessional and reflect very poorly on this property. I had been considering renting an apartment for my daughte. Affter reading their replies, I would not even feel comfortable having my dog live here. Professionalism means addressing issues respectfully, not clapping back at every piece of feedback. The lack of care and accountability shown is disappointing and unacceptable.
Great place!! Very nice staff and all planned for our move in. It was smooth and excited to be here!! Thanks to the great team at woodland
Loved my move in and our new apartment! Tommi and Cynthia are amazing front gate and maintenance team are friendly. I would recommend this community!
It will be hard to beat this place for the value vs price. The management office is quick and responsive , Tommi helped us. The apartment is clean , organized and spacious. Definitely one of the best values in Chicago area.
Tommi made the leasing process very swift and efficient!
Great place to live! Staffs are very efficient in processing everything went smoothly! Special thanks to Tommi and Cynthia!
Absolutely beautiful community with fantastic amenities
I had a terrible experience with this rental property. The owner was extremely unprofessional, going so far as to call me a liar instead of addressing concerns respectfully. He also insinuated that I have I’m not working and I have “a lot of time on my hands” all because I asked to not be nickel and dimed. On top of that, the management was rude and dismissive, making the entire experience frustrating and unpleasant. I would not recommend this place to anyone looking for an stress-free and professional rental experience. This was all over me asking for a refund of $15 as a courtesy for not u…
My friend and I are new to Chicago and Tommi met us with a big welcome. The apartments are very nice with newer appliances. Also being so close to the lake was a fun benefit. We still have a couple months before we need to move, however, Tommi was very open to staying in contact with him for when we are ready. Great experience overall!
Tommi Garcia was incredible with assisting me with the application process. He kept in frequent contact with me and answered any and all questions I had. He is a valuable asset to this company. Also, Samed is very kind and helpful as well. He also gave me a tour and led me to the fabulous herb garden. I am looking forward to my experience living at Woodland Park.
Tommi met me at my car when I arrived and gave me a complete tour of the premises, showing me a couple of apartments (they are beautiful!) as well the lovely grounds, including the dog park and the adult workout area. I was pleased to see that there is also a path to the beach. Tommi was very helpful, answering all my questions; he was accepting of the fact that I cannot make a move until next spring, suggesting I get in touch with him early next year. Thank you for being a kind and gracious host, Tommi!
Seems like a nice enough place. Tommi was pretty helpful showing us around and was upfront about pricing and leasing expectations.
Tommy Was Amazing. Super Kind And Very Knowledgable About The Property During The Tour. 10/10
Tommi was super friendly and funny. It didn’t feel like we were just touring a house, it was more like being at a stand-up comedy show! That’s exactly what people need these days, seeing happy, smiling faces. Tommi was professional and answered all the questions I had without me even asking. I also really liked the area inside the apartment complex. Even though we’re on the south side of Chicago, I felt totally safe. The properties here are clean and well-kept.
I have been living at Woodland Park for over a year now, and I couldn't be happier! The apartments are incredibly spacious, offering plenty of room to live comfortably. The community itself is extremely safe—I always feel secure here, which is a huge plus. One of the standout features is how well-maintained everything is. The grounds are always clean, and any maintenance requests are handled quickly and efficiently. The management team is friendly and professional, making sure that residents' needs are a top priority. I highly recommend Woodland Park to anyone looking for a wonderful place to …
We had a one year lease here. Everything was fantastic right from the beginning. Tommy, the leasing agent was very helpful and informative. The maintenance office helped us whenever we needed it without delays. Would totally recommend this place to everyone!
Excellent gated community in chicago. The garden, greenery, and the locality is really top notch. The security is so good and your packages are pretty safe at the security. it is so hard to leave this place. I have searched all around chicago for houses but cannot find anythig this good.DEFINITELY ONE OF THE SAFEST AND BEST OF THE BEST PEACEFUL COMMUNITY IN CHICAGO. definitely 5⭐️!!!!!
Woodland park by lake is really a great place to live in. The maintainence requests were addressed on time. Great security in this area with gates all around protecting the property. Samed, Tommi & Homero are fantasic and addressed any concerns we had. would def recommond
We were satisfied with how Tommi assisted us, from preparing all the papers up to signing everything, he was very responsive as well. see you soon Tommi Good Job.
My mom is elderly and a renter here. I am very impressed with the property management at Woodland Park by the Lake. The grounds are absolutely beautiful, and the building is very clean. Maintenance requests are handled quickly. Jeff, the maintenance guy is always extremely patient with my mom when repairs are needed, and Samed is very responsive when I call or text! This company is doing a great job!
Great property, Tommi was very helpful and friendly!
Looks nice and shiny but all materials doors lights appliances are cheap and will break down within the year and you will be expected to pay and replace cheap equipment. Only was there for a year and all cabinet doors had to be put back on. Light fixtures break with normal usage and still you will be expected to pay. Not fair that I cleaned but missed a few in the kitchen but I pay full price for cleaning. Money hungry people!