HomeRiver Group Fort Wayne Property Management Reviews

Lauren Campbell has been managing my property and doing an excellent job. I appreciate her communication.

Lauren is my contact with HomeRiver Group she is professional and prompt with her replies. She has always been graceful and fair dealing with any concerns or issues.

Lauren is a very professional individual, helpful and quick at responding to questions related to the management of my property.

we haven’t had the best communication recently with our Property manager but I will say that if you do have any issues with communication with property managers to call home River group and ask for jose he’s very very thorough on everything he does and make sure that things get done for you the correct way and he’s always taking one step ahead to communicate what he’s doing for you i highly recommend talking to jose from home group

We have a great experience working with Lauren Campbell. She's always prompt and clear in responding to our questions via email. Her ability to maintain positive relationships with tenants ensure lease renewals and steady occupancy on our property. Highly recommend!

My home is beautiful and Lauren is the best!

Lauren has been a great partner in property management for our properties in Fort Wayne! thank-you!

Lauren Campbell has been awesome service and made our process so much easier for us in our move-in to our home at 9217 Nadina Cove. Without her help it was very hard to communicate quickly when there is a short period of time. To talk with her over the phone made me feel very comfortable and at ease at getting everything completed. Life is much easier with a one on one conversation sometime! Mainly for us older generations.

Peter Lee Magonica is whom I spoke with earlier today and he delivered amazing customer service. He listened well, expressed empathy, and provided great resolution to my current situation with financial hardships. I appreciate him and this company for all that he and the business do for our community!

I have called several times and sent messages through the online portal about a current trash fee added on to our ledger. I emailed billing invoices from our current trash company and still have not heard back from anyone. When I called the help line the operator told me that it would take 24-48 hours for somebody to get back with me. When I told her its been well over the 24-48 hours time frame the operator didn't have anything else to say.

Taylor was awesome! She quickly got us into see the house we wanted! Made it a fast process

Horrible customer service. Awful online portal. Never return calls. Will not work with you during a family crisis.