AMH Reviews

Dustin came out to take a look at my home this morning, he was very professional, very friendly, very polite, he addressed each and every one of my concerns, he even fixed a few things he noticed while inspecting the issues. He let me know vendors will be reaching out to me. He was absolutely amazing. He had great communication from start to finish. Thank you Dustin!!!

Marcus took care of all maintenance issues in my house quickly and very professionally. I am extremely pleased with the service.

Adam was beyond thorough. He resolved all of our issues and gave detailed explanations about how we can prevent those issue and other house hold tips as well. I couldn’t be more thankful!! Adam went above and beyond!

Marcus was friendly, quick, and efficient!

I really appreciate Adam every time he comes for a maintenance issue he always makes us feel like we are valuable residents ❤️ HE ALWAYS GOES OVER AND BEYOND TO COMPLETE EACH WORK ORDER AND NEVER COMPLAINS!! HE IS ALWAYS HONEST AND EXPLAINS WHAT THE PROBLEM IS AND EDUCATES US ON What we CAN DO TO HELP OR REFRAIN FROM DOING!!

Loved renting from AMH! They were great to work with and great communicators. If I needed any type of repair they responded quickly. It made renting easy. I especially loved working with Erin Hutcherson. She always answered my questions and got back to me right away!

Marcus did a wonderful job. He was extremely polite and Efficient! He didn’t make a mess and I loved how thorough he was.

I had a microwave installed, and the experience was excellent from start to finish. Marcus was professional, knowledgeable, and respectful of my home. The installation was completed quickly and everything works perfectly. Highly recommend! Thank You Marcus

I had a great experience working with AMH, and I especially want to recognize Brittany Wetzel for her outstanding support throughout the application and approval process for our new rental home. Moving can be stressful, but Brittany’s responsiveness, kindness, and willingness to help truly made all the difference. What stood out most was the care she showed in going above and beyond when a promotion was released after my initial lease was already signed. She didn’t have to take that extra step, but she did and it meant so much to me. That level of thoughtfulness and advocacy is rare. She made …

Marcus did a fantastic job swapping out my dishwasher. He was respectful of me working from home. He is a wonderful tech!

Marcus was awesome! Fast and even helped with a sliding screen door I was having issues with. Thank you!

Marcus was great! Was very quick and thorough. Made sure things were working effectively before leaving.

I would not recommend renting from AMH. My experience has been extremely disappointing from start to finish. Communication was consistently poor. Emails often went unanswered, and when responses did come, they were delayed and unhelpful. Throughout my lease, I dealt with serious maintenance issues, including mold in the home that went unresolved for months. This created an unhealthy and stressful living environment. At the end of my lease, I was hit with excessive and unreasonable charges in an apparent attempt to keep as much of my deposit as possible. The fees did not reflect the actual co…

I just rented a house and moved in today! We all know the process of moving can be a headache but Haliey has been extremely helpful throughout the process! I love my home so far! I would definitely recommend them to any friends and family I know.

This company would be great if they kept up on the upkeep of the houses so tenants can feel like they are getting their worth out of the house for what is being charged monthly. I have had nothing but leak after leak after leak and now another leak that I have to report to maintenance. I’m so tired of the inconvenience of maintenance and having to be here, missing work, for them to come fix crap that shouldn’t even be a continuous issue. I have been here for 2 yrs and this is becoming annoying now. Then it’s like pulling teeth for them to compensate by knocking anything off the rent or at leas…

Had water damage. Reported immediately. 4 days later they send someone to take pictures. Have had problems since October with multiple issues. Many maintenance no shows. Wasted time for appointments! If you have months to be available on their no shows & days for potential another water damage on your bed with no repair, go for it. WARNING seems like homes are not properly inspected . Oh and if there is anything wrong with ice maker, gas fireplace, sliding glass door or jacuzzi tub advertised in listing, not covered. I’m sure there are more.

I have been in my home 10 yrs AMH took over the property last yr and it has been hell since my rent has been up 165 dollars at my renewal and if I re new this lease it will go up another 100 dollars and they do not have any emergency maintenance and I now have a bad heat pump or whatever issue is wrong with my heat the maintenance man they hired refused to tell me the exact issue because he stated that amh did not want him to tell me to much Ryan’s words smh this is a nightmare I can not wait to move and I will never rent with AMH again please do not even waste your Time guys oh and also they …

My husband and I have been renting with AMH since 2023. We were so frustrated with trying to find a place to move to. We looked at homes through multiple Property Management Companies only to be lied to, paid application fees for homes that were already approved for other tenants, and so much more. When we found the listing for our current home through AMH everything was amazing. Viewing the house, the application, process, and the move in. Maintenance has been top notch. We really love this home and appreciate AMH for it's understanding in certain situations and the great customer service you…

Phil came out to fix our disposal and was very quick, knowledgeable and prompt.

I just recently rented a home from American Homes for Rent. The leasing process was some what of a nightmare, I spoke with several leasing agents and everything went talked about never got relayed to other agents. It seemed like a huge Communication breakdown between agents. After moving in my new home there was some minor issues that needed fixed. My project manager Dexter was GREAT to deal with. He went above and beyond to fix my issues. He stayed in Communication with me and let me know when things where getting fixed. American Homes 4 rent is lucky to have an employee like Dexter..!

Mark came in fixed it in less than 5 minutes super nice and personable nothing but good things to say

Marcus did a fantastic job!! Right on time, everything done quickly and professionally. Thanks Marcus!

Dexter was so helpful and accommodating! He was able to tackle multiple requests in one trip! He was able to work with our schedule and fixed everything in a timely manner! 10/10 can’t thank him enough.

Marcus was the tech that came in serviced our house. Super friendly he went above and beyond. Thank you so much. Absolutely great service

We really would like to acknowledge everything that Mark has done within our home. He has done everything as expected and well on you alls company behalf. Thanks again Mark. Highly recommend every time.

Dave and Damian did a wonderful job finding out the problem with the refrigerator yesterday and got it fixed right away. Now everything is colder than it used to be, thank you guys.

Marcus gave amazing service! Very quick and informative, diagnosed and fixed my disposal within 10 minutes! 10/10!

Mark in maintenance came to look at my fridge because the freezer wasn't working. A day before Thanksgiving, all my food from earlier and for the holiday went bad because of this. I was so hurt, upset, with a lot of worries. Mark helped tremendously with his kindness to provide efficient service, went above and beyond. As well as Justin his co-worker they turned the day around. Thank you both for providing great care and for all your hard work.

Marcus was great with everything

Adam is kind, caring and here to help the tenants! I appreciate his hard work when he comes to work on the house- Thx you Adam!!

I just had the pleasure of meeting Adam this morning . He isan employee of American homes for rent and this job is to service maintenance request in my surrounding area for the company . Adam was completely finished and had fixed both door knobs that were broken in less than 10 minutes from the time he arrived in my head. Overall, I’m very pleased with both the service and the scheduling that were provided by American homes for rent and Adam!!!

They are predatory. If you're late paying rent, they lock you out of your account. I called Mike Dilk to figure out how to make a payment, no answer so I left a voicemail. No one returned my call. They then sent me an eviction notice. I called again and was provided an excuse Mike was on vacation and he was behind which means no coverage while he's on vacation. He involved his manager Erin Hutcherson which was also on vacation so had to wait for her to return to see if she would remove the attorney fee. I was eventually told no, she refused to unlock the account and to drop off a cashier's che…

Honestly was let down with communication from previous property manager and got blind sighted by a few things. I spent 45 minutes on the phone with Alfia Mays and she communicated more on that one phone call than I have gotten this entire last year, she was understanding, and helped explain the best ways to go about the new process after my ex fiance left me high and dry two weeks before lease renewal which has been very stressful. She gave me her email so I can keep her in the loop with Erin Hutcherson, which Erin is amazing aswell although extremely busy. Which is all understanding. Extremel…

Philip and Marcus have both handled our maintenance requests above and beyond our expectations. They have been prompt, courteous and professional every time. Thank you AMH.

Adam was AMAZING! Took care of all issues he could in a timely manner. Escalated all others. Great and friendly attitude. New doorbell, outdoor light, and fixed closet doors around the house.

I recently moved into one of AMH’s properties and have been extremely disappointed. They charged me $500 for “cleaning,” but the house was dirty on move-in, the backyard was overgrown, and there are burrows under the deck. From day one, I emailed, called, and submitted multiple maintenance requests, yet the property manager has never responded. Instead, I keep getting the same automated reply stating, “It is the tenant’s responsibility.” This is shocking because all of these issues were reported immediately upon move-in. I made the mistake of renting from AMH because I had just moved to Indi…

Marcus did an excellent job with our maintenance call. He was professional and efficient and quite pleasant to talk to. He was very helpful.

The technician Marcus just installed my replacement dishwasher and installing my new kitchen faucet a few weeks ago. He could not have been more professional and capable. Just a fantastic job.

Adam from American Homes has been so great to work with. He is very professional, knowledgeable, and really listens to our needs. We have a great renting experience because companies like AMH and employees like Adam.

Marcus was very professional, knowledgeable and speedy! Fixed the issue fast!

Marcus was absolutely amazing! Called AMH about the a/c going out, and he was here next day early to get it fixed. He was super quick and super friendly, and fixed our a/c, thank goodness!

Marcus did a great job! He was efficient and professional handling my maintenance needs.

Marcus very good replace old smoke detectors even i was not aware of them i just need help on light but he inspect a few things n fixed that is a nice man

Truly sad to say the things I’m about to say! I have lived in my home going on 4 years in December. With both signing two leases and rent of course being raised. I pay 2180 for a 4 bed 2 and a 1/2 bath plus utilities that are added to rent each month and renters insurance. Over the time I have requested the roof be replaced due to water damage all throughout the home I have also had a co2 leak and we didn’t know because our co2 detector was broke, so we possibly could have died! When asking for proof of it being fixed they wouldn’t give me any now fast forward one of my bathrooms have been le…

Adam was amazing. He went above and beyond. I will ask for him specifically if he is available. Outstanding, and friendly and professional.

Adam is the greatest maintenance guy I ever met. A guy who truly goes above and beyond to do his job to profection. It’s one thing to know your job but this guy master it. To whomever he’s one great and very respectful and talented person. God bless

0 Stars – Unsafe & Uncaring I’ve rented from AMH for over 3 years and it’s been a nightmare. Our first home had constant gas leaks—firefighters even found gas filling the attic while my wife was pregnant. We also had plumbing issues with water coming up through the floors. We moved hoping for better, but this house has mold and now the AC has failed twice in a month. Our home hit 90+ degrees, and my newborn developed heat rashes. AMH’s response? Patch jobs, delays, and excuses. We’re currently on day 4 with no AC and no clear timeline for repairs. AMH does not care about tenant safety, comf…

I wish I didn’t have to give a star! My nephew and nieces are in the house with broken AC and have heat rash! How in the world are you a service and you don’t service anybody ? Make it make sense! A lawyer or worse will be on the scene! If this continues on I PROMISE YOU there wont be a AMH ! Get it together !

Marcus was so quick to fix my dishwasher. He knew immediately what the issue was. Within less than 10 minutes it was fixed! Thank you so much!

Brandon was GREAT today. It tends to be difficult to find efficient & knowledgeable at the same time. He fixed 3 separate issues and it did not take the entire day. AWESOME

Brandon’s customer service skills are excellent always very courteous and helpful very knowledgeable

My experience with Eden Home Services was fantastic. Brandon was incredibly friendly and knowledgeable. He went above and beyond to ensure my needs were met. I would definitely recommend their services to anyone."

Brandon was awesome! Quick and efficient service!

Did a great job! Was super efficient and helpful. Thanks Brandon!

Brandon was such an incredible help with getting our new dishwasher installed. He was incredibly professional, kind, and quick! So thankful for his work!

Brandon did an excellent job

Brandon was quick and professional in putting in a new over the range microwave. He presented himself in a professional manner and reflects well upon the company.

I'm posting to compliment our maintenance tech, Marcus. He is awesome! Professional, friendly, knowledgeable, kind and does a great job. He goes above and beyond by getting the job done promptly and he will always answer any questions we have about other issues before turning in a request. He also provides tips for simple things we can handle ourselves. In the future, I will always request him for any service requests we have. Thank you Marcus.

Brandon was great and took care of the problem super quickly. Excellent service!

Only the Best for AMH Rentals!!!! Siding has been off for over a month has fallen off several times, has three different colored siding. There is no protection from the rain that has been falling. Home could of been redone 3 times over if the would of filed an insurance claim for hail damage. CEO chooses profit only!!!! They don't care about the overall appearance of the house nor subdivision. From other renters - This is now the SECOND TIME we have had an maintenance emergency and yet NO ONE comes out for 3 to 4 days! ESPECIALLY if its a weekend emergency! Our A/C stopped working on FRIDAY! W…

Adams is great, we love Adams

Brandon has come and fixed multiple things in our home and each time it’s been phenomenal! He’s very nice and interacted with my kids and dogs while doing his job well. Love the patience

Brandon did a good job great work performance

AMH was generally easy to work with. The property needed some updating but overall it was fine for a rental. Eric Hutcherson was a great help to us during the move out process.

Been in my home for about 3 months. Honestly it’s been very difficult since I moved in. I’ve had multiple issues. Honestly it’s been very hard and stressful from the office poor communication skills. Even down to the vendors that came to fix the issues. I never been so stressed out with my living situation. My leasing specialist started off great however the help and communication stopped. There was one person name Erin who literally did all she could for the last issue I had with the air. She put me and my family in a hotel for a week until the issue was corrected.. Even though my house still…

Once again Brandon resolved our work order issues quickly and professionally. Brandon seems to care and enjoys his job which in turn as a tenant makes you feel like the job is getting done correctly! Thanks again Brandon!! 😊👍🏾

This is now the SECOND TIME we have had an maintenance emergency and yet NO ONE comes out for 3 to 4 days! ESPECIALLY if its a weekend emergency! Our A/C stopped working on FRIDAY! We are in HIGH TEMPERATURE WEATHER here in indianapolis! I have asthma! We placed an online request AND called! A critical, high alert was placed on our work order request. No one has called back or even reached out! Not even so much as to give a temporary air conditioner or offer some sort of relief but yet, when rent is due, they expected it ON TIME. I am now regretting that I chose this Company! The "Emergency ma…

Do not rent with AMH if you don’t want headaches after you move out! We had few issues when moving in/during our lease. There was no evidence of an inspection list/survey, and even if it had been completed, I question if they stepped in the house. The house was DIRTY and lawn had not been kept up prior to our move in. We had HOA violations waiting for us. We had basically no issues or communication throughout our lease (fine with me), but that changed quickly upon move out. We provided ample notice of our intent to not renew our lease and had everything cleared prior to the end of our lease. Y…

Brandon was super helpful professional and fixed our issue.

UPDATE .. THIS PLACE JUST KEEPS GETTING WORSE AND WORSE! CONSTANTLY ADDING FEES TO MONTHLY RENT WITH NO EXPLANATION. RENT WITH THEM AT YOUR OWN RISK!! You will be CONSTANTLY ON THE PHONE OR EMAILING THEM DUE TO THEIR MISTAKES and will have to wait MONTHS to get anything resolved or they will PRETEND you never called about a specific matter and drag it out longer!!! Do NOT rent from this company! They will add different fees into your rent with no explanation. The property manager does not return emails or calls and their Indy office is VERY UNORGANIZED! The property management company (Bridg…

First of all, Brandon had a wonderful attitude, I wish I could get him everytime if needed, he promptly got to work and fixed the issue with ease, I was highly satisfied with his work and his character, much appreciated!!!

Marcus was amazing! Fixed a few issues in one visit within minutes to resolution. Excellent customer service making sure I was satisfied before he left.

I currently lease thru AMH. The entire leasing experience has been smooth with videos even to help with the process. My property manager Angie Knight has been fantastic helping me move in and rectifying issues very promptly. She is super professional and very friendly! Recommend for sure!

I've seen some slum lords before but this company tops the cake. 7 years ago they wouldn't renew our lease 2 weeks from lease being up. They refused to renew lease because their master bedroom sinks were leaking and I called multiple times to fix. After weeks of calls they sent district manager out. That guy was as uneducated as they come when it comes to construction. After 2 weeks of a 3/4 gallon be filled every 24 hours he told me I was hallucinating pouring out the water and he seen no leak. Obviously very mad at this point but kept cool I showed him the tub spout that was sticking out 3/4…

Angie has been the best property manager we have ever had. Especially during hardships, they’ve worked with us to keep us in our home and helped us find a solution that worked for everyone.

I gave a five star review to Angela Knight because I’ve never had a property manager like her. She goes above and beyond to make sure that our needs are met and to try to solve any problems that we may have.. She also responds very quickly to her emails or her phone calls and I really appreciate that she cares so much about her people. She also makes sure any maintenance needs or met as well.. she understands that life happens, and she shows a lot of empathy in the type of work and the quality of care she provides.

I've rented with AMH for 6 years. They are responsive to critical issues. Angela has been a wonderful property manager and Adam does a great job at maintenance.

I appreciated how quickly Marcus came out to fix our leaking toilet. He was very polite and professional as well.

Marcus was great! Professional and friendly!

Marcus replaced dish washer in a timely manner and was very professional. Also had Marcus out to replace fridge and was very helpful and got it done in timely matter!

Erin Hutcherson was very helpful in resolving our issue with the move-out inspection. She was very pleasant and patient in answering all of our questions. We appreciated her willingness to do what was right.

I want to take a moment to recognize Marcus from American Ones 4 Rent for the outstanding service he provided. From the moment he arrived, Marcus showed professionalism, expertise, and a genuine commitment to helping. What impressed me most was how he took a bad situation and completely turned it into a positive one. Marcus went above and beyond to ensure everything was handled properly, explained what he was doing along the way, and made sure I was fully satisfied before he left. His dedication, attention to detail, and excellent customer service truly stood out. It’s rare to come across so…

Please steer clear of renting from this company. They are not good to their tenants. I rented from them for 3 years and then when i moved out they charged me for cleaning fees even though i cleaned the home. On the last day of my lease their move out inspector showed up and got mouthy with me and wondered why i was there and i told him i had to finish the cleaning and then he drove around the area and kept waiting on me to leave, then i left and then AMH kept most of my deposit and claimed i did all that extra damage. They seem to be on top of knowing who moved in and out, but their maintenan…

——————————————————— Brittany Wetzel our Resident Manager has been wonderful to work with from day one. She is on top of every question or issue we have had. You can tell she really takes pride in her work and cares about the people and families renting a home through AMH.