BAM Management Reviews

My door has been leaking water into my apartment for months! Been here since January. Problem still not fixed. My personal belongings are ruined and they will not answer the phone and haven’t emailed me back. Highly upset.

We've had several false fire alarms this year at all times of the night with no explanation or communication from the office. It typically alarms for over an hour each event. The intercom hasn't worked for months with no follow up communication for a fix and they blame this on their vendor. The parcel room has had a broken lock for days now. Lease renewals are full of additional fees and leasing rates presented to you are 10-13% higher and at 9, 10 or 15 month terms only unless you haggle with them. I find it rather expensive and stressful to live here. I'm staying one more lease only b…

Sleep torture best describes the experience. Multiple occurrences since they have taken over the complex. Three in the past two weeks. Built in fire alarms that are so loud they'll damage your hearing. These alarms tend to go off in the middle of the night, as well as during pouring rain and damaging thunderstorms. There are so many false alarms that no one takes these alarms seriously anymore. The lack of management and consideration to this issue possess security and safety risk. The response I've received when calling in this issue is an AI generated voicemail suggesting that I find noise …

Resident from Feb 14, 2026 to present. Leasing agents are friendly and enthusiastic. Maintenance team is efficient and professional. Unit itself has a minor moisture issue (slab foundation near pond in high water table) and mildew/mold can be smelled though unseen. Otherwise, unit layout is functional and comfortable. Overall, very pleasant experience thus far!

I’ve lived here 3+ years. I enjoy my apartment and the location of the property within Whitestown. There are maintenance issues not addressed lingering for quite some time. They include dead bushes, weeds in the mulch beds (some growing to sizes of small trees - stink trees) and paint maintenance on the exterior doors to the buildings as well as fixing drywall dings, marks, smudges and need for paint. The gym and pool are great and the staff are friendly and wonderful to talk to and work with on internal maintenance issues. I enjoy living here but the “curb appeal” has deteriorated a litt…

The amenities are great, the staff is friendly and prompt. I have an unresolved concern with neighbors continuing to smoke in the building.

Everything so far has been nice

Enrolled me in a third party credit program without my knowledge.

After living at the Legacy last year for 6 months we returned this year. Bailey has been outstanding in helping us navigate forms etc. And we are successfully moved in to our Iowa summer home. Love living here!

Staff went above and beyond to help me during a difficult time.

This is one of the best places I’ve ever lived! Clubhouse members and mangers are amazing, understanding ,well spoken and very nice. I’ve referred multiple people to this place! The maintenance guys are next level as well whom live on site so it doesn’t take weeks for a work order to be addressed. Maybe a day depending on when you submit it but they’re very fast and make everything easy ! I give this place a 10/10 I have 0 complaints

The Ventry is a nice place to live. The apartment complex is well maintained and most of all the staff is friendly and welcoming.

It's almost 8 months since i moved in this place and I am well pleased in dealing with the office staff and the maintenance crew. Everyone is friendly and quick in resolving issues. The compound is well maintained and i feel safe being here. My relatives and friends who have visited me are impressed about the surroundings and my unit and the fact that the location is in close proximity to everything of importance. I definitely recommend it to anyone who is looking for a good place to stay.

No issues and all is going smoothly.

Love it

Its not just a apartment. It's a home! !it's a community!. With lovely surroundings. Plus three ponds, a pool, a gym ,plenty of places to take walks or ride your bike ,And a tennis court and racket ball court..

Extremely poor management services that doesn’t give anyone the benefit of the doubt also extremely greedy for money. They lied throughout the application process. They are not to be trusted.

Office personnel are very professional, Helpful, and kind. Maintenance follows through and takes care of things immediately. Any complaints were followed up on right away. The issue is the amount of money that is required. Rent was higher than was quoted. If you are two minutes late with a rental payment it is $100 late fee, significantly higher than any other place my kids have lived. Notice to vacate is 60 days rather than the typical 30 days of all other places my children have lived. They require a fee to vacate early.that is twice the base rent amount. If you give less than a 60 day no…

I never had any issues with them they was very nice and respectful to me. They always stayed on top of things

10 out of 10 recommend staying as far away as possible. Issue 1: Our first week moving in the people that put the washer in didn’t tighten it all the way so it flooded the kitchen and part of the living room. Instead of splicing maybe 4 ft of carpet to prevent any mold or anything (at the time My fiance was pregnant and we had three weeks till baby Lilah was here), instead we (the maintenance man) just put a towel on it and a fan and then told me if it molds to replace it. Didn’t even offer to come back and look to make sure it wasn’t damaged when it was dry. Just simply for ME to replace it …

I never had any issues with the previous management until now, it snow last Sunday no one came to plotted our complex driveway is a complete mess. I had to shovel my car to be able to parked, I went to the office and was told that it’s going to be taking care of and now we’re having another storm and there’s no one here to clean the parking lot. Its annoying and frustrating to pay your rent and people have to shovel they care out.

How do you get a hold of anyone in the company? I’ve called, emails several days and times and I have yet to be answered. It’s concerning when no one wants to respond . When I email I also get a cannot deliver. So they don’t seem to get the emails even if you use their site .

I have had a corporate rental at Nese Apartments since they opened with Milhaus and all was great until new management came. I have never had any issues with my unit until late when I developed a mouse problem. On October 28th, 2024 I notified the office about having a mouse and it effecting the guests that were staying. At that time, the maintenance person notified me that sealed everything up and were unable to place mouse traps because they didn't have and that it would take some time. They were not able to remedy the issue and on Nov 22, there was evidence of a mouse still and I notified m…

BAM Management is company that makes it very clear that the DOLLAR comes first. As a resident of one of their properties, there office staff have made me feel dumb, questioned my concerns, and are generally unhelpful. The office staff has changed multiple times within 6 months so there is no consistency. Company is not willing to negotiate in good faith with residents over problems that arise. I would avoid renting at any property they manage and doing business with them all together. Their goal will be to get over on you.

Stay away from any properties managed by this company. They charge a TON of hidden fees just to get you bounded. I lived at Ivy Town at West Lafayette for 2 years and that property is totally ruined by this management company.

Your Des Moines properties need snow removal. Clearly you do t have a contract with anyone. Did you think it doesn’t snow in Iowa. The way you are treating these people is with such disrespect!