Flaherty & Collins Properties Reviews

This review is for F and C as a management of Riverhaus in Covington Ky, not the property itself. The main elevator was out for two months. March until May 2026. We would get copy and paste emails thanking us for our patience. The main elevator was the only was to get to the lobby, mail room, gym and office. There only other way was to walk down several flights of steps or take the secondary elevator on the opposite side of the property, then walk through a public garage, walk onto the public street then through the front door. I have talked to someone personally involved in this property and…

I do like the complex, I do like the management. My only complaint is that I pay premium for an old dated apartment. The carpet is old, the cabinets are old and rickety. The countertop looks like its painted on. The apartment was quite dirty when I moved in. Having said that, maintenance has always been attentive and polite. Management is always friendly. Never have had a problem with the people.

Tried to increase the price of trash pickup in the middle of our lease. Constantly have to ask for poop bags in the poop stations. Why have the stations of you are not going to provide bags? Difficult to deal with. Overpriced. Save your money and live somewhere else. Parking is also another $50/mo. Ridiculous prices for what they provide.

Friendly and Professional Staff.

Very nice community. I have been here for a little over a year and I like the community atmosphere. The office staff are easy to talk to and I like that the residents are invited to participate in community events. Good experience so far.

I love this community, office staff and maintenance staff. The biggest issue I have is these apartments are "dated" for the price of rent. I've looked at several a l in this area and the prices are comparable but the others are updated. Newer appliances and cabinetry would go a long way. Also adding a dog park would be nice.

Great property to live at.

The elevator has been broken for 3 weeks. The company should discount the rent for that time for a service we pay in the rent and did not used.

Have had no issues and love the community and my apartment.

There are no words for how terrible our experience was with Flaherty & Collins for the first five months of our current rental. Short of the building burning down (which seemed a distinct possibility, with a fire alarm that went off every minute of the day and night - and several very suspicious elevator issues that had to do with kill switches), it was as bad as we could have imagined. Poorly trained, rude, lazy staff. Overflowing garbage. An out of service main elevator for six weeks. No maintenance crew....shifting maintenance crew....various dudes in company shirts wandering through, getti…

Nothing but professionalism and respect from leasing to maintenance. A nice place to call home!

To Corporate Management: I am reaching out regarding ongoing issues at The Cove at 47th in Cape Coral, Florida, related to an approved ESA. Issues we are experiencing include improper pet fees, fines and restrictions in common areas. My emails to local management have gone unanswered. I would appreciate if someone from corporate would respond to discuss and resolve this matter. The phone number listed on your website is not helpful. ITS BEEN THREE DAYS SINCE I LEFT MY REVIEW IN HOPES OF SOMEONE IN CORPORATE SEEING THIS AND REACHING OUT TO ME. STILL HAVE NOT HEARD BACK FROM ANYONE AND HAVE LEF…

We had a refund check sent to us from you guys via One at the Peninsula in Columbus, OH. Our bank returned it due to it being a bad check. One at the Peninsula said they have been reaching out to you guys at corporate for 4 business days now and they are claiming no one there will get back to them. Wondering why it's so difficult to get ahold of anyone there to fix this issue. No one answers your phone number nor do you have a direct email to contact anyone.

Horrible communication, I have been tying to get ahold of Lauren for a week now with no call backs or answers from anyone. There is a major lack of professionalism and communication.

Tricked into buying liability insurance. We signed a new lease and it’s about 20 pages long. They put a “sign here” and we signed it. They knew we already had renters insurance ever since we moved in. It’s very clearly stated in our policy that FLCO would be notified in writing if we ever canceled our policy. It seems like fraud to me.

I have been living here at DOUGLAS POINTE APARTMENTS in Hammond Indiana for 6 years and im being completely mistreated as a tenant. Ive been dealing with leaks in my apartment for 3 years now. First leak started in my bathroom that management refused to fix. I had to threaten to sue. It caused me to have severe mold in the wall and skin allergies. It took 2 years before they were forced to fix the leak because a neighbor called the city inspector. Now im dealing with a new leak that has happened twice and all they do is put a patch on it and the water seeps through and damages my ceiling, coun…

Terrible management company, currently living at one of the properties they manage, riverhause, and they should be out of business. They don’t care about the residents just making money off of us and letting the buildings run down hill. If anyone is considering living in one of the properties they manage you will be highly disappointed and would recommend anyone but them. I live in one of their “luxury apartments” and it is anything but luxury. EDIT To the classless reply I can assure you your management company has not enhanced amenities, putting extra seating to an empty hole in the grou…

I reside at Carmel Woods in Carmel Indiana, which was a nice place to live until Flaherty took over the management and problems began on day one. Flaherty immediately took a hostile attitude toward the residents, were derelict in maintenance, and had the worst management and payment systems imaginable; systems that wrongly caused me unwarranted late fee penalties. This included a payment not applied to my rent, and even worse, one month when they withdrew the rent from my account as scheduled, then did so again the next day. And unbelievably charged me a $90 returned payment fee that I didn’t …

Edit: I have now moved out of Castle Point Apartments over a month ago and have yet to have any lucky getting my deposit back. Management is impossible to get ahold of. They are trying to charge me for an additional 12 days in May when I moved out in May 1 and my 30 day notice ended on May 6. My account statement was accurate on May 2 when I paid my rent, and then after that my move out was not processed until May 18th. They are trying to charge me for May 7-18 and also included a $90 late fee. I have been calling and emailing since I noticed the error and, not to my surprise, it's been imposs…

I see properties that are well cared for them I see the properties that are forgetton to be cared for but the community is different the minority communities are destroyed trash always overflowing the inside of the apartments are not fixed on time or in a decent manner I've been living at a flannery and Collins property for 17 years and the management is really bad I've been waiting on my kitchen drawers to be fixed for over 3 years now I've always paid my rent on time I treat the workers and office assistance receptionist with respect sign my paperwork on time and this community is being mism…

360 market square condominium is bankrupt! We rented in this condominium for more than 3 years but in this last year the situations changed in a very unpleasant way. We discovered that the owners of the 360 ​​market square Indianapolis condominium are bankrupt and the condominium is under fraud by the loan company that financed them. Garbage in the hallways of the apartments in front of the apartment doors, a common area in very poor condition, a swimming pool with yellow water, continuous disturbances from homeless people inside or outside the building, creating situations where the police ne…

Holly Perry is useless as a regional manager. The Boulevard at Oakley Station has had 3 incidents of multiple cars broken into this year. February, April, and now June. After calling she essential says “oh well, we can’t control crime”. Here’s the thing — you can make at least an attempt to make the community safer/deter theft. How about cameras as step one? My car was broken into right outside of someone’s front door and just 50 yards from the leasing office front doors. When there is a pattern and you continue to brush it off, you are negligent in your commitment to safety to residents. Im…

Not that I actually HATED it, considering my circumstances, not being able to contact a SOUL by telephone,, so I obtain an address only to be turned away by security informing me that if I didn't have an appointment I couldn't proceed or speak to anyone. When trying to reach out to your corporate office to express a concern,, it shouldn't be THIS hard.

I moved into Hopkins Commons Apartments in Maineville, OH two years ago. The large rent increases each year are not substantiated by the decline in the maintenance of our buildings. Today is the third time in one week that our building's only elevator is not working. We have a 55 and over community, with most aged 75 and over. Many cannot use stairways. Maintenance reports this evening that the technician was contacted, but has not responded yet (first call made hours ago).

I live in one of these properties in Noblesville and have had issues with neighbors smoking weed inside their apartments for over a year. Nothing is done even though it’s a lease violation. Would not recommend these properties to anyone.

Update since Owners response: you said you would be reaching out to explain why you’re allowed to advertise a free 24-hour gym but no one has been in contact with me yet. It’s funny because first the gym was closed because of a broken FOB system. But now it is closed because your residents can’t treat gym equipment properly? Even though at the time no new residents were able to acquire FOBs to the gym for 7 months? If a company is as good as its worst complex then I’d say this team should get zero stars. Send some help to castle point it’s the wild Wild West out here! Maintenance just stopp…

Update: like everyone at this company I’ve been told they’d “be in touch” but now one month later since they replied to this review to save face, no has reached out. Just like when a plank from the balcony above mine fell onto my patio and broke my things, no one called back to let us know if it was safe to be on our porch and it took them 10 days and 10 calls to remove the debris. Just like when someone broke the entire lock off our laundry room locker and stole all of our detergent. No call back. Actually no call back and their staff didn’t even know there were lockers in the laundry room …

I live in Carmel woods Apartments. If you’re planning to pay $1400 for an apartment that is falling apart slowly and get the manager and The maintenance guy not providing you a clear answer and lying to you for 7 days over an urgent maintenance request, and when you confront them in the office and ask for an immediate solution, they ask you to step out then the maintenance guy calls the cops on you. You’re WELCOME here . ( the cops came ) . My porch door was leaking heavily inside the apartment because of the rain, I requested an urgent maintenance, I expected them to fix it that day or next…