General Hotels Corporation Reviews
General Hotels Corporation
General Hotels Corporation, 2501 S High School Rd, Indianapolis, IN 46241
General Hotels Corporation is a true owner/developer/operator offering third-party hotel management across multiple brands in 20 markets, with a demonstrated scale of 50+ hotels under management and 5000+ keys in its portfolio.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Fees & business details
From General Hotels Corporation’s website. Confirm current pricing with the company.
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Rating breakdown
Based on 2 rated reviews from the last 3 years.
General Hotels Corporation reviews
On April 5th, 2024, my family and I stayed at the Homewood Suites by Hilton in Munster, IN and were bitten by bed bugs that were in our room. We woke up the next morning to itching and biting sensations on our skin. To our discovery, there were bed bugs on the sheets, under the mattress pad, and old dried up blood stains on the sheets. Grand Hotel Corporation's insurance carrier has practiced bad faith regarding this matter, despite evidence showing the hotel did not meet the standards of duty for it's guest. This incident has traumatized my family and I.