Kirkpatrick Management Company Reviews

Another year... and more trash, buckets of plants and this addition to the side yard of not sure...dead plants, blue plastic pool, 5 gal buckets of plants line the house... $900,000 home and this management company cannot do anything but "send a letter"!!!!! now if the pine tree dies to the left of the yard... this trashy house totally will be viewable! CLEAN IT UP! I'm not the only one that talks about this house!!!!

I am writing to formally express my dissatisfaction with the customer service I received at your office on April 30, 2026, regarding my ongoing permit application to install a fence on my property, which I originally initiated on April 2, 2026. During my visit today, I made multiple attempts to speak with Whitney, who has been associated with my case. Unfortunately, my calls were not returned, and I was unable to receive any assistance or updates regarding my application. This lack of responsiveness and support was both frustrating and unacceptable, particularly given the length of time my re…

No stars is more like it! This outfit does not do jack to maintain its responsibility to it’s neighborhoods, we homeowners pay for a service that is not being performed, maybe all the unhappy residents in all these comments can get together and do a class action suit against them. So many things are not taken care of like people keeping trash cans beside their homes, too many yard ornaments on the front, lawns full of bare spots, weeds, sometimes junk items left in full view. The white wood is starting to turn black from mildew, it is required after some years to be repainted white, I have not…

This management sucks so bad…I have called a file a complaint about cars parking right in front and of the side of my house, NOTHING…no call back, a stupid and ignorant person hung up on me this morning…..they don’t do anything, completely useless

I highly recommend Robin Wiggins (Community Association Manager) for her incredible work in our neighborhood. She recently helped resolve a complex issue that directly impacted my home and my family’s well-being. Throughout the process, Robin was proactive in providing viable solutions and supported the HOA board in making swift decisions. Her expertise not only expedited the resolution but significantly reduced the risk of further issues. Beyond her professional competence, her kindness and dedication were remarkable. We are so grateful to have her working with our community.

I would like to know when the buckmore manor addition will be plowed day 3 and still no plowing has been done?

If you still think it's 1985 and played Atari this is the HOA for you. They are slower than a SLOTH.....Very unprofessional, lack emotional intelligence to engage in problem solving. IF YOU NEED SOMETHING REPAIRED IN 2028, START ASKING NOW IN 2026. If you blink your eyes, there is a new set of management staff worse than the previous ones. They have some of the worse contractors I have ever witnessed whom cause more damage and harm to your property. IM WAITING FOR A CALL BACK, NEVER RECEIVED ONE. IM WAITING FOR SOLUTION FROM MY EMAIL COMMUNICATIONS SO I CAN PUT MY PROPERTY UP FOR SALE AND MOV…

The words and attitude in the letter are condescending and disrespectful. Totally ignored what actually happened. I am very disappointed in this company. Of course, their only goal is to make profits.

The streets were plowed during the snowstorm Saturday (Dec-13th) only once in my community. I called Kirkpatrick Management company several times for the snowplow to come back out cause I seen several vehicles slide and almost hitting cars and mailboxes. I have left several messages and no phone call in return. I have tried reaching the representative (Chad) through the front desk phone for a week now but still no response. I understand there are many residents but a week without a return phone call is unacceptable especially when I’m trying to prevent homeowner’s properties from getting damag…

It's very disheartening to see and know how this management company along with the HOA handles business with upstanding residents of the Royal Oaks Subdivision. I've left several messages and no phone call in return. No annual meeting has been held for two years so the residents know who the Board Members are. Violation letters from their compliance team taking pictures of minute issues and won't even take the time to understand why a particular issue is the way it is. I've tried reaching the respective representative through the front desk phone line and in turn rudeness was presented because…

After speaking with Erik Klasnick I would rather move them live here in Wakefield. He is so rude and highly unprofessional. We have a tree down in a wooded area and asked about property lines. He was absolutely no help at all and told us to get our property surveyed. He had the audacity to ask my husband if he was the same age as him (50's) and to get out there and cut it up himself. He also Stated that he would do it for Hundy. (100- his words not ours) My husband has medical issues and is unable to cut up the tree himself and haul away the wood. That statement was uncalled for and highly Ina…

After speaking with Erik Klasnick I would rather move than live here in Wakefield. He is so rude and highly unprofessional. We have a tree down in a wooded area and asked about property lines. He was absolutely no help at all and told us to get our property surveyed. He had the audacity to ask my husband if he was the same age as him (50’s) and to get out there and cut it up himself. He also Stated that he would do it for Hundy. (100- his words not ours) My husband has medical issues and is unable to cut up the tree and haul away the remainder himself. Also, if it’s not our property, of course…

Perhaps the worst customer service I have ever received from a company. I first reported that I have two new active leaks in my roof (which my HOA is responsible for) on May 18th. They still haven't been fixed, and the interior damage continues to spread (not to mention the likelihood that mold has since developed). My property manager, Jamie, does not respond to messages, emails, or phone calls, and on the rare occasion that she does, she provides extremely vague responses without giving any timelines. It feels as though my HOA, and Kirkpatrick, are simply robbing me of my monthly HOA dues.

After a 69% increase in dues we are getting 1/2 the service! The grass hasnt been mowed around the lakes with nothing but excuses! $7000 aerators havent worked all year, again, with nothing but excuses! According to kmc they only have a 2 yr life span! We went to a meeting where it was lie after lie to the point we were even told that it was "state law" that we couldnt talk! Or that entry walls needed demolished that only needed some cosmetic concrete work done! Broken sprinklers were washing every car that went by with a full stream

Neighborhood is going down. Neighbors not cutting grass nor treating it for weeds etc. Non-treatment is allowing widespread yard problems. June and huge potholes are just now being filled. Can't reach anyone about any issues.

If I could give zero stars I would. The waterstone HOA is the definition of insignificant, and out of touch. They waste time and money on pretty rules while ignoring actual community issues. For what they asked me to do. It will take a lot of money and time for a very insignificant issue. I hope that we can get new and better board members who will realize the real issues and take care of them, rather than small issues. It’s like the board members be more intrested in micromanaging residents than improvising the neighborhood.

You contact them and receive no response. HOAs should be outlawed. They take your money and do nothing. Neighbor’s houses look like trash. SCAM

KMC has been a good partner with our association. Dan Courtney is responsive and always available to help when we reach out.

Great company to represent and Dan Courtney is doing a great job at SPLAT taking care of all the condo owners needs.

We have worked with Kirkpatrick Mgmt (Dan Courtney) for years on several projects of varying complexities. Dan is always polite, professional and courteous in our communications. In addition, we receive clear and concise assignments for efficient and effective solutions. Appreciate the relationship!

They don’t answer emails. Communication is poor. Homeowners better be prepared to dish out $$ to them.

Dan Courtney is fantastic contact and always replies to issues promptly

Working with Donna Tripp has been a breeze for us. She always responds quickly-even on her days off! Donna goes the extra mile & our board appreciates it. Thanks Donna & Kirkpatrick

Working with Dan Courtney has been a great partnership - he is engaged and responsive and is crucial to our HOAs success!

Our property manager is Dan Courtney. We have a great relationship with Dan. We work well together, and Dan is very timely and responsive to the board and co-owner's requests.

Donna Tripp is very responsive to questions and is quick to respond to service requests. Donna works hard to make sure our property is well maintained. We are fortunate to have her at our property!

Dan Courtney is an amazing Property Manager. Each and every time I need anything addressed I have a response AND action before I know it. Dan cares, and makes it happen. No one works harder for the homeowners.

When we switched back to KMC from Ardsley, I was apprehensive about our new manager. However, after working with Dan Courtney my doubts disappeared. He is a fast learner, articulate and our repairs and their progress have been directed to him, not me when I was president. I was spending up to 20 hours per week dealing with Ardsley.

Donna Tripp has been very responsive, patient, and helpful! Not an easy job, but she handles it well. I’m glad to have her help with the wide range of issues our older condos face.

Dan Courtney has been great to work with managing various properties over the years.. Great communication, great professionalism.

It has been a pleasure working with Andrew Bannister this year, we have multiple properties that we have to work through situations on and his communication has been great. He has made the process a breeze.

Andrew Bannister is our KMC representative and he is knowledgeable and always willing to help

Andrew Bannister has been amazing to work with.

Dan Courtney and Kirkpatrick Management do a wonderful job managing our Association! Dan is always responsive. Our neighborhood, Springmill Lakes at Tamarack, always looks beautiful thanks to the hard work and support from Kirkpatrick Management Company.

Our Community Manager is Andrew Bannister, and since he took over our community at Waters Edge, Andrew has been fantastic! He's always very responsive, getting back to us almost always within a business day, he helps guide the HOA board when we aren't sure how to proceed. His customer service skills and working with our home owners is always super helpful. Andrew has done a great job helping us stay up to date with contracts, bids for landscaping for example, and made it so easy for the board to make appropriate decisions. He's also been tremendous in helping the current board navigate and cl…

Andrew Bannister is our community manager and it is great working with him. He keeps the board informed and responds quickly to neighborhood requests. He is detailed oriented and been helpful to identify possible vendors for work in the neighborhood. I know he manages other properties but always has time to address our neighborhood needs. I am very happy with the service he provides!

As President of my HOA, I’ve been working with Kirkpatrick Management and this company is incredibly helpful and insightful that give classes to help inform us on how we could improve our neighborhoods and what things we probably wouldn’t think about without someone saying something. We have Donna Tripp as our community manager and she has been wonderful, helpful, able to help direct people when needed! She’s quick on the ball and has been very quick on what we’ve needed as a board.

Andrew Bannister is by far the best KMC representative we have had for our HOA!

Worst management company I have experienced. I submitted a request to approve a landscaping plan on 4/9. Multiple follow ups and last Thursday (4/17) I was told I would have a response in the next day or so. Followed up again today after I did not receive a response only to be told that my request was just sent to our board of directors yesterday (4/21). So last week when Michael told me I would have a response in a day or so, he knowingly LIED to me. Very disrespectful, unprofessional, and not a great way to do business. My first request was approved very timely and with excellent communicat…

The worst, they are rude and basically a rip off to Homeowners.My housing edition is being scammed every month.This company needs to be investigated.

Great service , good costumers support , very well mannered staff , they have had my business for years and will keep my business very happy very satisfied

This company manages our condo complex, and it's been a less than ideal experience. Feels like screaming into a void. They won't answer phonecalls, call you back, or answer emails. Total non-communication, even when you've calling to verify the receipt of checks. Their portal is abandoned. They only sent people to deal with snow AFTER all of us shoveled. We had a pipe burst and they wouldn't send anybody out until it flooded our HVAC system. Just a pretty terrible experience all around which has costed us time and money.

Their response time to the snow was abysmal. Thanks for coming AFTER I paid someone else to do it. I want a refund of my HOA dues in the amount I had to pay the snow removal service. I don't like paying twice for something and neither do you.

After being snowed in yesterday, I was very disappointed to see that only the main entrance was the only street plowed. None of the side streets or cuddle sacs. What sense does that make if we can’t get to the already paved street?? I’ve been here 8 years and have yet to see them plow ALL the streets in the Bretton Woods community. What exactly does HOA fees cover again?

Over-charge, over-promise and under-deliver should be their motto. They are very quick to take your money, but very slow in every other aspect. We've been waiting for repairs to some common areas since spring of last year. The budget was raised to pay for these repairs even. But we are still waiting. And wow, IF you can get them to respond to you, they are almost rude and certainly dismissive.

This company is not helpful. They take your HOA fees and do not do anything to ensure your neighborhood is improved. KMC Kirkpatrick also does not send out your HOA fees by mail and does not respond to email quickly. For a management company, they truly need to consider relearning how to effectively manage/lead. They are poor examples of how to run an effective business.

This company has the worst communication that I have ever dealt with.Trying to get answers as to why gutters aren't cleaned..I live in Wellington Commons,property manager says are done ,have sent pics that they have not been done.Dan Quigley does not respond to emails,so if he tells you to send one ,don't bother,have been waiting 5 says and no response.The monthly fee we pay to this company deserves better service.If your payment is behind ,you can count on them to do what they have to do,but us as homeowners who pay deserve better.

Although there was a two week delay in my property manager getting back with me, he has done so now and I have hope that communication will go more smoothly in the future.

The most unprofessional employees....ever! They never return phone calls or emails. My condo had a surge of sewage due to a pump breaking down in a lift station. They state I am responsible for inside repairs no matter what or who caused the damage, no exceptions. I guess I could drive my car into a neighbor's condo and my insurance walks away paying nothing because inside repairs fall on the owner of the condo no matter who caused the damage. Shameful!

Horrible company that takes your money, and takes your money, and takes your money. They have raised fees so much that it is doubtful I could even sell my condo due to the ridiculous fees. The rates are being raised so ridiculously that it makes my head spin. Seriously the State needs to get involved in looking into this company and an audit should be performed on all properties at KMC expense. I'm not buying what they're selling.

This is the worse company they give my family too much trouble they treat us really bad I wish we don't have hoa they told why your kids playing on your driveway these days too much crime in America I don't wanna send my kids to play in park these company give me too much headache I feel like to sell my house they harassing me all the time please people dont Buy house any Community if they have hoa

KMC is a joke, the property manager for Country Brook North Condominium has excuses for everything and lies about doing repairs and never follows thru. The pool had bern closed all summer. Lights are out thru out the property. Garbage left for days aroind the dumpster. I would not hire this management company...

do not hire them for you neighborhood, they will take your money and won't do anything they agree to but you better pay your bill every 3 month.

I had the pleasure of working with Demi regarding my fence and HOA in Avon, Indiana. Very helpful, supportive and followed through until I received approval for my project.

They are supposed to manage your neighborhood and when asked what your dues are paying for they explain they don’t go hand in hand. Our irrigation system doesn’t run, trees don’t get cut, etc. Awful company

Dan Courtney has done an excellent job as the manager for Springmill Lakes at Tamarack.

Holly and I have dealt with Donna Tripp for several things relative to our condo. She not only helped us in a timely manner, but she far surpassed our expectations. Best of the Best.

The staff is outrageous! Specifically Carson. She was so rude when I was simply asking for a pool key to a home we just bought. She said she didn’t have one, and started rolling her eyes at me when myself and husband were speaking to her. I am so appalled and there are other negative comments that are speaking about the ‘receptionist’, as well. This horrible woman should be fired.

As I write this there is an active short in my condo that I’m attempting to get ready to sale to be free of these Slumlords. I can not access my power in from the meter as Kirkpatrick has locked away not only my storage closet I’ve owned since 2002 but also locked away access to my water-main. Did I mention our rates have raised 200% since they took over two years ago. No worries though if I can find an electrician that will call Kat at Kirkpatrick she will give them codes to lock boxes that I the person who pays these scammers wages too is denied access. Sleep easy Greenwood maples hopefully …

Pay $220 a month for awful customer service and care!!! Make work order requests via KMC app and every time I have to follow up days later via email after no response on App. February our snow service was never triggered and I questioned that with no real response. On 3/23 I requested to have my foundation walls and footings inspected (which is covered by HOA) via app, no response. Emailed the only contact I have and instead of being helpful and scheduling an inspection and he is doing anything he can to deflect it back on the homeowner. If a homeowner is requesting an inspection for something…

Donna has been very helpful and understanding with our condo issues. A+

I’m giving Kirkpatrick Management Company 3 stars because communication has been responsive at times, but the lack of rule enforcement in our neighborhood has been very disappointing. Multiple violations have been reported with clear photos and documentation provided, yet little to no action has been taken. It feels like the community rules and CC&Rs are not being consistently upheld, which creates frustration for homeowners who do follow them. A management company should enforce standards fairly and consistently to help maintain the integrity of the neighborhood.

1 year update: still not fixed this year despite me calling in to try and get the issue resolved as i was recommended to do last year. I did try, but no one picked up or returned my call. I'm never able to tell how much my dues are. The paper bills say one thing, but the portal says another. I call in to clarify and I'm told my HOA is the one that needs to clarify, but they don't run the portal. There's no accounting history either to let me know how much the dues were either. Seems like a lot of basic features are missing.

Another year with Kirkpatrick Management. They've done a great job with our Cooperative. We were a troubled property and they restored our property and finances. They came highly recommended and we've been going strong every since. Thanks KMC for all you do! KM

Im a owner of 3 condo units and KMC has been a complete waste of time since I've come in contact with their services. I live in Heron Lake Condos which have been managed by KMC long before I got there in 2015. My very first experience in dealing with them came only a few months of purchasing my condo in 2015. I moved in most of my furniture into my condo and the rest was in my storage closet on the first floor. I had to travel to Europe for business for a week, during this time the first floor flooded from a pipe burst, damaging several things in my closet, most of my personal belongings were…

I think they are extremely unprofessional and may put neighborhoods at risk. I reported poison hemlock located on HOA property near homes and I have not heard back. I told them they also have other weeds, untrimmed bushes, failed to edge for months, but no action which makes them in violation of our own CCRs! A pool gate was left open for nearly 40 minutes, and did not respond to my email about it. A child could have easily drowned during that time. (It could have been open longer since I left) I assumed someone would have contacted me to say they locked it but no response. The KMC rep has b…

Made calles to get information about our neighborhood They dont bother to return calls very bad customer service

Not sure why my grass is over 2 feet tall and full of crab grass and weeds. 0 communication.

They are bullies about little things. I don't spray for dandelions since my family has bee hives and want to help the bees. I got a letter saying they are weeds. Who cares.

This company is extremely unprofessional and may put neighborhoods at risk. I reported poison hemlock located on HOA property near homes and I have not heard back. I told them they also have other weeds, untrimmed bushes, failed to edge for months, but no action. KMC is in violation of our own CCRs! A pool gate was left open for nearly 40 minutes, and did not respond to my email about it. A child could have easily drowned during that time. (It could have been open longer since I left) I assumed someone would have contacted me to say they were there and locked it but no response. The KMC rep h…

They overcharge and dont mulch, seed, weed, or fertilize the areas they "maintain." I also love the huge "convenience" fee if I choose to pay electronically.

I lived in 3 fountains East for over 35 years. The management company was always kind and professional. I even had a seat on the Board of Directors.But I moved to North Platte NE 6 years ago. My husband Tim died last year. I didn't even get a card offering condolences. That hurt, because thought the people there were my friends. 😮‍💨

I don't understand why any HOA chooses these guys to manage a neighborhood. Property manager doesn'r respond to requests, ever. Commitments are made and broken with no communication if there is a change in plan. No notification when a contractor is coming to work on exterior of condo so random strangers wandering around with no indication who they are or why they're there. Contractors are rude when asked why they are there. If you have a vote, I wouldn't vote for these guys.

Paulette Brentz was super helpful in making sure our new fence was installed. Thank you very much Paulette!

Unimpressed with gardening services, Kirkpatrick's work order system as nothing gets done, nor do they provide feedback or updates. Safety issues on our property are ignored. I understand they take care of large properties, but with no response to anything os more than frustrating!

They Take forever to respond and the property manager Jamie June is rude. They have unfair practices and do not treat all residents equally.

Absolutely the most unqualified management. Extremely poor Customer service. Rude Property managers. Lack imof communication, slow to respond to voicemail messages, emails and property app. Lack of people skills, for sure Do NOT recommend this business to manage anything.

The unprofessionalism of this company is astounding. This company constantly has delayed responses (if one is even received), unprofessional responses when they are given, unprofessional and poorly written emails sent out lacking important information regarding whatever matter is at hand, lack of urgency to address serious issues, contracts work out to extremely subpar companies on a consistent basis, and charges astronomical fees for the lack of services actually provided. It’s been very frustrating to see our once great neighborhood being cared for the way Kirkpatrick does.

Shout out to Donna Tripp and Kirkpatrick Management Co. for their professional and easy to work approach in our Carmel, IN community! Donna is so fast to engage and help whenever asked. Thank you!!!

After speaking with Erik Klasnick I would rather move than live here in Wakefield. He is so rude and highly unprofessional. We have a tree down in a wooded area and asked about property lines. He was absolutely no help at all and told us to get our property surveyed. He had the audacity to ask my husband if he was the same age as him (50’s) and to get out there and cut it up himself. He also Stated that he would do it for Hundy. (100- his words not ours) My husband has medical issues and is unable to cut up the tree and haul away the remainder himself. Also, if it’s not our property, of course…

Absolutely the worst management company that exists. Property manager, Ryan requested photos and information regarding a work order request. After providing the images and details, he became silent. Never is available to accept calls. Never returns phone calls. KIRKPATRICK is an embarrassment to the profession. They do NOT deserve to be in business. KIRKPATRICK has been sued in the past.

Horrible company full of a bunch of bullies! Got a NASTY letter about having a dumpster sitting in OUR driveway for over a month. Threatened “legal action” and called the dumpster that we NEED for the moving process an “eyesore”. We lived in the home 26 years and are in the process of moving. We all work full time and you tend to have a lot of things after 26 years along with other life things (so yes it’s gonna sit awhile). Do NOT move into a property under their name. 0/10 do not recommend!

Gara Goetke is the best property manager. She goes above and beyond making sure everything is getting taken care of promptly and efficiently. I highly recommend KMC in Greenwood!

Just terrible/want all they can get, I mean maybe all companies are like this dunno? Our bathroom at the pool on the north side condos was vandalized early in the pool season and they promised and stated that they were working on fixing it all summer long, and the following summer stated the pool would be opened one month late, and all the sudden they aren't ever opening it because the bathroom will cost too much to repair? Property manager Eddie Santiago won't even respond to emails? People look forward to the pool all winter long and well I guess not enough people putting pressure on them fo…

If there was a HORRIBLE, 0 star review thats what I'd do. Kirkpatrick has "managed" my neighborhood for 18-19 years and they are HORRIBLE! Many of us have asked them to fix areas along the main pond with fountain throughout the years and they do the bare minimum. I counted 40+ dead fish floating along the toxic, algae infested water directly behind my house yesterday. It's difficult to be in the backyard due to the smell coming from the pond. No more excuses Kirkpatrick...do your job! How does Kirkpatrick get away with this!?!

Dan Courtney had my gutters and downspouts fixed quickly and efficiently.

My HOA rep, Andrew Bannister, was super helpful to me when WM missed our trash pick up. It was a bit confusing with WM, so he helped clear the situation up for us. Thank you, Andrew!

Thank you Donna for your persistence in helping me with my issues.

I appreciate Dan Courtney at Kirkpatrick, my roofing issue was addressed promptly.

I’ve been a resident with the Parkshore Property Owners Association since 2012 and Dan Courtney has been a very responsive and responsible Property Manager during this time. He’s a valued member of our community.

KMC has a strong commitment to our community, its grounds, and year round operations. Donna Tripp has been especially helpful to my family as she promptly addresses our questions. Thank you!

Honestly any positive review here must be an employee or a family member trying to push up the rating. This company manages the Timberstone subdivision. About all they can do is mow. They do absolutely nothing else. If you have a question, a suggestion, or a complaint....forget it. Don't answer the phone, no response to emails, nothing. Zero customer service but sure don't forget to bill everyone!

Kirkpatrick management company has been great to work with, specifically Dan Courtney. He has been helping our community with an abundance of items over the last few years where I have been a resident and now a member of the HOA Board. He has been attentive to the residents' concerns and has been quick to respond to both the Board and homeowners' requests.

I have worked with Donna Tripp now for almost a year and she has been FABULOUS! She is always available to answer my questions, and is so quick to respond and has such a great attitude! I appreciate all that she does for me, it makes it so easy to be on the board for our neighborhood knowing she is there to help when needed.

this is the worst compony. my kids got sick and i did not cut my grass and one day I saw the HOA guy the car had Kirkpatrick Management Company name on it when i talk to him I said why you taking picture then he said you have to cut your grass, Then i told him my kids are sick and I have no time right now I have to take care of my family. Then he said i will send you the fine

The manager at Coronado Gardens in Lansing Mi harasses the residents, tows cars with out notice and lies about it. Been a resident for over 5 years and she is the worst manager we’ve ever had and we’ve had some awful managers. Still have gaping holes in my ceiling, she’s also tried to say I never turned in paperwork regarding my recertification when I know, I’ve turned it in three times. She’s just horrible and so far nothing is being done about it.

Absolutely terrible experience. I would give zero stars if possible. We moved into a home managed by this company nine months ago, and during that time, we never received any communication regarding HOA dues—no emails, no letters, no instructions whatsoever. The only time they bothered to contact us was after payments were missed, slapping late fees onto the account without any clear explanation. Even then, their billing statements were completely unclear, bundling regular dues and late fees together with no transparency. As a result of their complete failure to communicate, I unknowingly pa…

An absolute JOKE of a management company! All you people do is take the money and run! Neighborhood has gone way down hill! Dan I did email you I'm still waiting for a response! You claim you drive around every 20 days? Well you would notice that yards are not being taken care of, these kids that are riding these scooters all over the neighborhood and not following the rules.

This is the worst HOA they give so much headache they harass all the time . They are taking my money for free I feel like I still live in an apartment or condo. I am really sick and tired from this company.

A lot of 1 star reviews on here about Kirkpatrick. If I could give a zero star review, I would. Very poor management company. Kat is non responsive & rude. Neighbors on our property have expressed the same. We are definitely not impressed with the lack of Management skills by Kat and Kirkpatrick mgmt

I just called this company to request they do some snow removal, FOR WHICH THEY ARE PAID. Yes, I was irritated for being snowed in for a week. I have been walking to the store if subfreezing temperatures because my car is snowed. They came and shoveled once. Guess what. It snowed again. It's not a one and done. Pardon me for disrupting their delicate work day and requesting they do their job. I was hung up on. TWICE. These are the type of people who exert more energy trying to get out of doing their jobs than it would have taken just to have done it. I will never understand that men…

I give you no stars but to post this i have to give u at least one...worthless...worst management company since the last since I've lived here. We get 8 inches of snow and mind you we pay $265 a month in a condo where the exterior structure is their responsibility and we get one round of removal. I couldn't even get my car out of my driveway and couldn't walk my dog because snow is just piled up. I give you at Kirkpatrick negative stars just another slum lord

Just spoke with the property manager for Westmount Park. She answered and immediately let me know she has been busy with calls concerning property damage. My call was not concerning property damage. I told her I was not calling to add to her to do list. A year later, the customer service here remains poor.

This is the worst experience I have ever had with a property management company and I've rented for 13 years and worked in property management for 5 years. They do NOT communicate. Good luck getting a hold of anyone beyond the receptionist. I called Valerie Atwell numerous times and left several voicemails and emails and she has never returned a single one. I rent the condo that they manage and the owner has explicitly and repeatedly said KMC can communicate with me to get an accurate idea of the issues, but they never contacted me. Valerie continued to only email the owner (never call even th…

We are in a fight with Kirkpatcrooks currently. They are telling us we are responsible for indoor flooring when their outdoor pipes caused the sewage damage. Their outside pumping equipment broke down causing an influx of sewage into our home. I guess if they drive their truck into our home, we are responsible for our inside walls even though they cause the damage. They told us to call our insurance company even though they caused the sewage damage. That pretty well defines insanity.

Dan Courtney was very helpful to me when a large stain appeared on the wall between my living room and sunroom. He sent out a professional painter who did a great job of covering the stain. Dan was most helpful throughout the entire process.